Aug 7, 2014

How to Bring down your Yelp Ratings 101: Union Street Guest House

The Union Street Guest House: You SHOULD'VE had a good stay here...or else.

The Union Street Guest House: You SHOULD'VE had a good stay here...or else.

If there was one way to bring down your consumer ratings, this would be it. The Union Street Guest House, a New York based Bed & Breakfast Inn is under some hot water after some (beyond) outlandish policies they had against negative hotel reviews.

While they have given their website a major overhaul since this little incident in handing $500 fines to guests who deliver negative reviews online, several reports have proven its existence:

"Please know that despite the fact that wedding couples love Hudson and our inn, your friends and families may not,"…if you have booked the inn for a wedding or other type of event...and given us a deposit of any kind...there will be a $500 fine that will be deducted from your deposit for every negative review...placed on any internet site by anyone in your party." 

The owner of the inn is insistent that this policy was merely in good fun and ‘never strictly enforced.’ However, it never stopped reveling guests from taking to the popular review site, Yelp and tearing it to shreds. These negative comments took such a toll on the hotel that their ratings plummeted to a solid 1-star.


I suppose that’s what you get for bossing people around.

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Last modified on : Aug 7, 2014
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