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Hard Rock Hotel & Casino Punta Cana Vacations

4.5 - 17282 Reviews
Punta Cana, Dominican Republic

Enjoy uncompromising, all-inclusive luxury in one of the most beautiful beachfront locations in the Caribbean. You will find everything you need for an unforgettable getaway at this modern resort – gorgeous views, superior accommodations, fine dining, and great facilities.

Location: Beachfront, Arena Gorda area, approximately 35 minutes from the Punta Cana airport.

Our Opnion

This resort is quickly becoming a popular choice for travelers to Punta Cana. The Hard Rock Punta Cana is a large resort with over 1700 rooms and 9 pools! It also has a casino, disco, shopping and a ton of dining options. This resort is an excellent choice for couples, families and singles alike. A bit more expensive than some of the other resorts in the area, but well worth it!

Important Info

Holy Week, leading up to Easter is a major holiday in the Dominican Republic. Beach and Watersports activities and Alcohol may not be available during this period and can be cancelled at any time.

  • Buffet breakfast, lunch and dinner
  • A la carte lunch and dinner
  • 24-hour room service
  • Unlimited local and selected international drinks
  • Mini-bar (water, soft drinks and beer)
  • Liquor dispenser
  • Live music
  • WiFi
  • Daily activities program
  • Nightly entertainment
  • Selected non-motorized water sports

  • 1,775 hotel rooms and suites
  • 10 restaurants 
  • Snack bars
  • 7 Bars 
  • Nightclub ($)
  • 13 Pools and Lazy River
  • Kids pool and waterslides
  • Spa ($)
  • Fitness facilities
  • Beauty salon ($)
  • Kids Club
  • Gift shops
  • Meeting facilities ($)
  • Business centre ($)
  • Free WiFi throughout resort
  • Laundry and dry-cleaning services ($)
  • 24-hour medical services ($)
  • Xtreme Centre
  • Motorized watersports and FlowRider ($)
  • Mini-golf
  • Golf ($)
  • Casino ($)

All Rooms include:

  • Private bath Rock Spa® bath amenities
  • Bathrobes & slippers
  • Blow dryer
  • Iron/ironing board
  • Balcony with furniture
  • Free wireless internet
  • 24-hour room service
  • Minibar with soda, bottled water & domestic beer
  • Purified bottled water
  • Coffee maker
  • LED TV 55"
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Turndown service upon request
  • Selection of Guitars (PICKS program) available upon request
  • Unlimited phone calls to continental US & Canada

Caribbean Suite 

  • 1 king or 2 double beds
  • Bathroom with shower and double whirlpool
  • Garden view
  • 781 sq ft
  • 2-4 persons; up to 2 children

Islander Junior Suite 

  • 1 king or 2 double beds
  • Sofa bed (in king rooms only)
  • Bathroom with shower and double whirlpool
  • Garden or lagoon view
  • 815 sq ft
  • 2-4 persons; up to 2 children

Caribbean Suite 

  • 1 king or 2 double beds
  • Bathroom with shower and double whirlpool
  • Pool or garden view
  • Walking distance to the beach
  • 781 sq ft
  • 2-4 persons; up to 2 children

Caribbean Diamond

  • 1 king or 2 double beds
  • Bathroom with shower and double whirlpool
  • Pool or garden view
  • Snack bar
  • Private check-in
  • Walking distance to the beach
  • Additional Caribbean Diamond amenities
  • 781 sq ft
  • 2-4 persons; up to 2 children

Signature Family Suite 

  • One master bedroom with king bed
  • Family room with 2 double beds
  • Dining room
  • Bathroom with shower and double whirlpool
  • Second bathroom
  • Kids and adult selections in minibar
  • 2 TVs 
  • Xbox 360
  • Beach toys
  • 1715 sq ft
  • 6 persons; up to 4 adults; up to 2 children

Wedding and Honeymoon - Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Punta Cana has a warm semi-tropical climate but is tempered by eastern winds. It rarely rains during daylight hours.

Avg. °CJFMAMJJASOND
High262827282829292929282826
Low181819192022222322222018
Rain (mm)8020 9011019018017017020017012070
4.5 Google Rating
Based on 17282 Reviews

The resort ir beautiful! Unfortunately, we ended up with a room that got flooded when using the shower. They were quick and moved us to another room, but that took time out of our vacation. The food is great but they need more people to work their bars it took a long time to get drinks. They also need an adult bar, at night there's too many teens running around.

This could be a great hotel. But it isn’t. It’s too big for the management team and it’s clear that they just don’t care enough to put the operational work into arming the wonderful front line staff to deliver. Prepare for long waits, unavailable items, incompetent processes, indifferent staff and general frustration. The beach is nice and clean. Wouldn’t go back to any HR property again, which is a shame because Mexico was well enough run to trick me into trusting this brand. HR PC is an embarrassment of management expertise and the ownership should clean house and start again.

Food was not so great, everything was far. We went several times and it used to be good but went down hill fast. Last time we decided we would never go back.

Excellent space to relax, rest and have a great time as a family.

The food is awful. Steak is chewy. Shrimps are minuscule. One disappointing meal after another. And I’m no foodie.

The burger and fries place wasn’t bad but they ran out of catsup and I can’t have that for three meals.

The resort itself lacks any attention to detail. Dirty windows. Signs sloppily painted over.

The bars ran out of tequila. Seriously.

excellent vacation experience with the best all-inclusive in Punta Cana

I'm disappointed with my dining experience here. The food quality is unsatisfactory, and hygiene practices are concerning – kitchen staff working without gloves and handling food with bare hands. Attempted to order a take-out sandwich from the Mediterranean restaurant, but was refused, being told it's mandatory to be seated. The manager, Chanel, mentioned it's not allowed. They take approximately 45 minutes to get the order and about 45 minutes to get the food unbelievable.

Gonna be honest. Was enjoying the resort until my last night when they decided to set up an entire huge wedding party literally 50 feet from my room. Its hard enough to put a baby to bed normally and for the amount of money i paid for this hotel i didnt think id have to deal with music shaking my room. Probably not a good idea to have big wedding parties where guests are trying to relax and enjoy their vacations and should probably have a designated spot away from rooms for wedding parties.

We had a less than perfect experience at Hard Rock Punta Cana. The staff was not very friendly. The food was mediocre. The hotel was very tired. Couldn't get reservations for any of the restaurants. It's impossible to get a chair at any pool. The worst part of it all, is having my earrings stolen from the bathroom in our room. We reported it to the hotel but their response was, wanting their security team to "investigate" our room. Umm, No. We just wanted to let the hotel know someone on their staff is a thief. The only things that were good, the beach and our kids enjoyed the water park. For the money spent, we were very disappointed and will not be back to a Hard Rock Property.

Food level could be improved.
Location excellent.

Fabulous venue for annual sales conference. Wife had plenty of options for shops, pools, or beach while I was in conference sessions.

This all-inclusive resort offers most of what you might need on vacation. The beach is clean and beautiful, with bathrooms close by. It is a large facility, so the tram is available to move around the facility efficiently. Our group of 150 was lodged in different buildings spanning the entire complex, so it was not as easy to interact as we had hoped. The main building felt like an American mall with the conference meeting rooms on one end, the market cafeteria in the middle, and a casino on the other.

Amazing ! Staff members from the moment you walk into the property are will to assist you. Large property though trolleys can assist you if needed .
Unlimited supply of water / food / non alcoholic / alcoholic drinks.

Excellent, attention 10/10

Great dinner & ambiance @ Monserrat at a very reasonable price relative to what you are charged in Punta Cana...can get a bottle of wine at a fair price as well ..will come back.

Good place, nice attention to the customer

I come to the gallery to shop and play at the Casino. This Hotel is just magical.

A place not to be missed!!

Had more than unpleasant experience exploring Hard Rock. While being on properties Aquapark/ Waterpark my kid was sliding down from watertubes , when his floaty overturned and pushed my boy to hit sides of a tube. All I could see is Bloody Face and screaming child. We were taken to their Medical Station when they confirmed - he ll need stitches and more professional help. While we been waiting for a taxi - office made us sign USD $250 consent form from our insurance company. And now taxi arrived and we were driven 40 minutes away from Hard Rock Hotel to a " Private" hospital - by passing at least 4 ( Four) full size hospitals. So 40 min in and we were admitted- 15 minutes later stitches were done. And Bill given for -$900.00 . It s ridiculous how Hotel and Hospital makes money on their guests/ customers. We could be see in any of those near by hospitals which are taking international insurance as well, BUT Hard Rock - shares money with Hospiten. What a shame (((
BE CAREFUL ON THE PROPERTY AND THEY WAY ADMINISTRATION IS TREATING YOU.

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24-03-28-12-26

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