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Live Aqua Beach Resort Cancun Vacations

4.6 - 4600 Reviews
Cancun, Mexico

Live Aqua Beach Resort Cancun belongs to a new brand of high-end hotels in the luxury lifestyle market. This adults-only property breaks out from the traditional hotel concept and focuses instead on the specific luxurious lifestyle. Featuring an excellent location, right in the center of the Hotel Zone in Cancun, this impressive property is just a few steps from the main shopping mall in the city and has the beautiful Nichupte Lagoon on one side and the ocean on the other.

Location: Beachfront, 20 minutes from the Cancun International Airport, just a few steps away from the main strip.

Our Opnion

This resort is incredibly fitting for those who are looking for high-end service and luxury amenities. The Live Aqua Cancun does not fall short on top-notch elements. From the time that guests enter the resort, to when they check-out, they are greeted with the most pleasant and attentive staff. This is a resort that is better suited for those who are wanting lots of rest and relaxation. The resort is farther off from the main strip where a majority of the action happens. The rooms here are spacious and luxurious. One element that sets this resort apart from the rest is the small details and amenities that they offer to their guests during their stay. Both a la carte and buffet items are the best in quality compared to other resorts that you'd find in Cancun.

Important Info

Adults 18+ only. 

  • All meals
  • A la carte dinner, no reservations required
  • 24 hour Room Service
  • All drinks, domestic and select international brand liquor
  • Daily activities
  • Cooking classes
  • Tennis
  • Beach volleyball
  • Table tennis
  • Billiards
  • Daily activities
  • Nightly Entertainment

  • 371 rooms
  • 8 Restaurants
  • 5 Bars
  • Exclusive Aqua Club Lounge
  • 7 Pools
  • Fitness facilities
  • Tennis courts
  • Shops 
  • Free Wi-Fi
  • Spa ($)
  • Wedding services ($)
  • Medical service ($)

All rooms include:

  • Individual thermostat control with smart sensor
  • LCD flat screen TV with cable 
  • Phone
  • Bedside table and work station
  • High speed Wi-Fi and wired connections
  • i-Home dock with Bluetooth connection and AM/FM radio
  • TV and DVD audio outlet in the bathroom
  • Electronic safe 
  • Bathroom amenities
  • Aromatherapy menu
  • Bathrobes and slippers
  • Hair dryer
  • Vanity mirror
  • Ironing board and iron
  • Bathroom scale
  • Minibar with premium beverages
  • Coffee machine

Premium Garden View

  • 1 king  or 2 double beds
  • Garden view 
  • Balcony or terrace 
  • King: Max occupancy 2 adults
  • Double: Max occupancy 3 adults

Premium Ocean View

  • 1 king  or 2 double beds
  • Ocean view 
  • Balcony or terrace 
  • King: Max occupancy 2 adults
  • Double: Max occupancy 3 adults

Premium Ocean Front

  • 1 king  or 2 double beds
  • Oceanfront
  • Balcony or terrace 
  • King: Max occupancy 2 adults
  • Double: Max occupancy 3 adults

Restaurants

Azur

  • Buffet for lunch and dinner
  • Mediterranean fusion

MB

  • A la carte for dinner
  • Mexican
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Sea Corner

  • A la carte for lunch
  • Seafood

Varenna

  • A la carte
  • Italian

In Laa'kech Lobster and Grill

  • A la carte for dinner
  • Grill and Seafood
  • Reservations required
  • Surcharge of $65.00 USD per person

Siete

  • A la carte for breakfast, buffet for lunch and dinner
  • Mexican

Hidden Garden

  • A la carte for dinner
  • Asian cuisine

Sushi Station

  • Sushi bar

Cafe Deli Boutique

  • Coffee shop

Bars

  • AKA Cocktail bar
  • Pool Club Bar
  • Egos Lounge

Honeymoon Bonus - Wedding and Honeymoon packages are available. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


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Rain (mm)8956414111717810915022921897109
4.6 Google Rating
Based on 4600 Reviews

Live Aqua exceeded all expectations. The staff was phenomenal, they were friendly, attentive, and fun. The restaurants were all delicious which I was not expecting from an all inclusive. We loved renting a cabana for the day and having a server and foot massage - we were living the life!

Without a doubt one of the best places to stay, since my arrival the exceptional attention, very good resort to spend your vacation in Cancun 👌🏻

Live Aqua is the best! From the time you walk in it's amazing!! The staff, food and service is top notch! Special thanks to Jonathan, Ashley, Luis, Monserrat and Moriela the best management ever! Cresensio, Manuel, Tino, Tony, Eli, Isabel, Hector, Jose, Rodolfo, Adriana are the best bartenders! I am maybe forgetting a few names. Ale, Monica, Marisol, John and David and Frank the best servers! Aqua club Daniel and we missed Mimo this time but they are the best! Even Karen which this was our second time meeting her. She is awesome. Our butlers Carlos and Luis were phenomenal. To all the wait staff at the restaurants, they were amazing and very nice! Jose at the grill, he has very tasty chicken and we love his cooking! Honestly, everyone of the staff at Live Aqua is amazing!! We cant wait to come back November 30th! Thank you for taking great care of us! #AquaLovers

Just got back from Live Aqua in Cancun and it was wonderful! Amazing service everywhere as others have said. Special thanks to our two butlers Stephany and Alan who looked after our every need including all dining and cabana reservations. Essentially all we had to do is show up on time and enjoy! Don't cheap out if you really want to enjoy this place... we had an Aqua Suite on the 6th floor and it included a beach/pool cabana everyday plus a couples massage in the spa which was awesome. We ate at all the restaurants (less Carnivore - crazy expensive for a steak) and the food was very good across the board. Hidden Garden was our favorite even over MB. We ate there twice and Chef Benedicto came over to check on our meals - very nice.

We have two suggestions for Live Aqua when it comes to dining:

1. Add some lighting to the upper level in MB. All the diners were using their phone flashlights to read the black menu. We're in our sixties and it was impossible to read the menu or see what we were eating. That aside, the food was original, tasty and service was great. Also, don't expect a quiet dinner for two as the pianist (although lovely) was loud, restaurant was full and folks were trying to talk over all that!

2. Varenna the Italian restaurant, had very flavorful dishes however the portions were small. When you order lasagna you expect a decent size piece but this was about a third of anything I'm used to. Tip for most guys: order two! Otherwise very nice ambience here and again great service.

The Aqua Suite we booked is pretty much as depicted on YouTube - roomy and clean with a terrific view. The Aqua Club (5th floor) comes with the suite which we used before dinner for top shelf cocktails and after dinner for an excellent cappuccino. Appetizers were hit and miss - some days they had lots available and other days there were none when we got there. Some top shelf vodkas weren't there everyday but there was usually a good option available.

We were there for St. Patrick's day and the resort was all decked out. The Live Aqua ducks had green top hats on and there was a live band rocking the pool and all dressed up.

Don't miss the Tequila tasting sessions - very educational actually!

We had a very fun week enjoying the 29 degree Cancun temps. We'll be planning a return trip!

Very good comfort

I congratulate the Hotel Director: Lic. Alfredo Santamaria for his excellent management of the place, many all-inclusive hotels have flaws and some parts without maintenance... in this place, even the smallest detail is taken care of: food, drink and personalized attention from 100... I have stayed in several hotels and this one in terms of cost-benefit is in the top 10.
Unbeatable!!!

Excellent hotel highly recommended

Amazing experience at this resort! Special thanks to hector, Sebastián and abigail for taking care of everything. We celebrated our 1st year anniversary there and they took care of everything. Rooms, food and ambiance of the place are just amazing! Thank you guys!

Live Aqua Cancún is an amazing place to stay – definitely a memorable experience. I scored a fantastic deal through Costco, just $1,500 for a 4-day stay, which was a steal. The dining options here are incredible, with delicious choices whether you're at the beach, wandering through the gardens, or inside. The fresh coconuts served right on the beach are a treat, and the afternoon BBQ near the pools is a delightful touch. One of the standout features is the aromatic lemongrass incense that seems to be everywhere, creating a relaxing and luxurious atmosphere. Plus, you can even order custom incense oils for your room, which adds a personal and unique touch to your stay. All in all, Live Aqua Cancún offers a perfect blend of comfort, luxury, and sensory delights, making it a fantastic choice for a getaway.

Check in was pleasant and quick, the bathrooms in our room were comfortable but the toilet was like a kindergarten grade (uncomfortable and tight).
The first impression of the room was very good with very nice automated curtains.
Food with much to be desired, this is the third and last time I stay at this hotel. We have many options and the memories are not the same. We have been wanting to have a whiskey on the terrace in the bar area or on my terrace for two days and it is only possible in a small glass display case, I see the hotel very empty.
Get your act together because this is going very wrong.
The waiters are fine, the lady at the Starbucks cafeteria would be scolded, the waiters are very serious and in a hurry but then they are chatting, Bellboy's is fine.
And finally, the food was super good, it is not the same anymore, I hope they put more interest in the investment.
For now I will look for new horizons.

I totally recommend it, a very good experience

My husband and I were there just a few days ago for almost a week. What we've both liked is that the room keys were not keys but rather bracelets that can still function under water, which is easy to use and to remember to take with you anywhere! We loved our time at MB (a restaurant there) and I recommend trying the quail and the filet mignon. Also loved Azur, Sea Corner (all restaurants I've mentioned, we went twice or more!), and Hidden Garden gets a special mention because I actually had my birthday dinner there and Chef Benedicto and staff were amazing. What I don't like is the cabanas costing $85 USD for reserving a day, not a first-come first-serve basis (only beach chairs and some beach beds on the beach were), whereas at my last resort, a lot of them were a first-come first-serve basis. We also did enjoy the surprising slight upgrade we had (we booked with Expedia, didn't know about it till we got there), which we were provided with two butlers (thank you Rodrigo and Sakny) and were able to access the Aqua Club lounge. Some activities they have there we enjoyed were the Mexican Night, Silent Party, Archery (shout out to Carlo), but there are many more available for fun as well. Overall, all staff members are very friendly and helpful, and I would go back again.

Excellent service, very good price
The atmosphere is very pleasant, what I loved is the view, it is impressive, luxurious 👌 Here is my reference 5 stars

Recommendable! The truth is, the hotel is very nice! Very good service, correct breakfast, perfect for resting!

Worst hotel in cancun. For starters, my husband and I checked in here on Valentine’s Day. We enter our room, and it was 2 queen beds. We paid more to get an ocean view with a king bed. They were implying to us that it is by availability, but if they can do something for us. They offered us petty $50 cards to use on the resort… what do you buy at an all inclusive resort??? ILL TELL YOU! A beach bed cabana because they don’t have enough layout chairs for their guests so your forced to spend money. I then asked her if there was rooms on another floor, she said yes and offered us massages as well. We proceeded to the room and it was another room with two clean beds again we went downstairs complaining and they said the only thing they can give us is 30 minute massages. She tricked us! She said “I never said it was a King i just said there was another room on another floor”. The service here is terrible. The front desk receptionist are ALL rude. The pool waiters are ALL rude. They rolled their eyes at you after you tip them $20 every few hours when back in the day three dollars would send them over the moon. I was at a big group and we were very generous and they still were SO rude. One of them called me rude for telling them. Why do did you dump our ice bucket when we were in our cabana by the beach. I wish i wrote down all their names. There’s no music, only when they do aerobics in the pool to make you feel like you’re at a senior citizen home. The food is terrible besides a breakfast, because how can you mess up an omelette? Will never go back to this resort. I can keep going on.. THE ROOM? Dark, can’t even see what you look like!

Shower leaked into the toilet area/hallway. No one could clearly explain the seating policy by the pool. No less than an hour wait for any restaurant, and they can’t give you an accurate time to return. And the Asian restaurant screamed frozen Trader Joe’s food. Would not stay here ever again.

Amazing place! Shout out to Antonio, server by the pool, Rickey and the entertainment crew, and Karen who made kareoke happen for us, You all made our stay even more outstanding!

First time there, and I am already planning for my next one. They say it’s a five star but it’s more like 10. From the kitchen and pool staff to entertainment and Bar staff. Everyone that works there goes above and beyond to make you feel like royalty. I couldn’t believe how attentive and helpful they were, they went out of their way to go above and beyond for everyone. A few honorable and thankful mentions that made our week truly special and we are so grateful for are Miguel - Siete, Marco - Siete
Ricardo, Carlo and Mexican chocolate, the Azur bar bartenders, Maria - pool and the Aka bar tenders. Thank you 🙏 and if I forgot any other mentions I apologize - I blame the tequila.

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24-03-28-03-58

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