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Moon Palace Cancun Vacations

4.5 - 15504 Reviews
Riviera Maya, Mexico

Stretching along a ½ km of sparkling white sand beach, the Moon Palace Golf and Spa Resort lies between Cancun and the Riviera Maya and offers a stunning range of facilities and services. Fusing Mexican hospitality with simple elegance, the all inclusive Moon Palace Cancun welcomes you with friendly staff, beautiful natural surroundings, and exquisite design elements. Choose from an extensive selection of deluxe rooms and suites and enjoy an array of lavish features and amenities such as deluxe bathrooms, a large Jacuzzi tub, a custom Palace Bed®, 24-hour room service, luxurious decor, and more. Enjoy breathtaking views from your private balcony and experience the ultimate in comfort and relaxation. Dining options abound with exceptional restaurants offering cuisine from all around the world in both causal and elegant settings.

Moon Palace Cancun offers fun for all ages with a variety of all inclusive activities and entertainment. Golf lovers can tee off at the Moon Palace Spa and Golf Club, home to an impressive Jack Nicklaus Signature Golf Course. In the evening, prepare for dramatic performances and a vibrant display of some of the best entertainment in the Riviera Maya. Best of all, guests can take advantage of a generous $1500 resort credit, applicable per room, per one week stay, to enhance your vacation with a few extras such as romantic dinners for two, spa treatments, golf, and more for the vacation of your dreams!

Location: Beachfront, between Cancun and Puerto Morelos, 20 minute drive to Cancun, 40 minutes to Playa del Carmen, just 10 minutes from the airport.

Our Opnion

A good resort located away from the main Riviera Maya strip. Great food options and the staff is incredibly helpful and attentive. A great set up for kids, as there is a play room and a kid's club available for families. The beach is situated in an OK location. Definitely opt for a more central resort if the quality of the beach is something that you're looking for.

Important Info

Please be advised effective immediately, the dolphin habitat, located at the Moon Palace, is currently unavailable for guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group.

For new reservations at this point, Moon Palace will be offering options to neighbouring dolphin habitats operated by Dolphin Discovery; however, transportation will only be included with some specific packages payable with resort credits (transfers not available with all dolphin options). 

  • Buffet breakfast, lunch & dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Theme parties
  • Unlimited Domestic and select International drinks from 10am-1am (Disco included)
  • In-room mini-bar stocked w/soft drinks & beer
  • Wi-Fi
  • Lounge chair and towels (pool/beach)
  • Kayaking
  • Snorkeling
  • Pedal boats
  • Introductory scuba diving lesson in pool
  • Day and night tennis
  • Use of bicycles
  • Mini-golf
  • Basketball court
  • Use of health club, gym, sauna and whirlpool
  • Volleyball
  • Table tennis
  • Pool table
  • Darts
  • Daily activities
  • Nightly entertainment

Concierge Level Inclusions

Adults only room category - no kids allowed in this category. In addition to the luxurious in-room amenities provided in all Moon Palace guest rooms and suites, the Concierge Level Oceanview includes:

  • King bed
  • Balcony
  • Mini-bar contains sodas, bottled water, juices & domestic beer
  • Smart TV with Wi-Fi connection and special apps including, iTunes, Netflix and more
  • DVD player
  • L'Occitane bath amenities
  • Private beach lounge chair area with waiter service
  • Exclusive beach bag (one per room/per stay)
  • Aromatherapy menu
  • Espresso/American coffee maker
  • Alarm clock/Radio/iPod dock
  • Professional CHI hair dryer & flat iron
  • 24-hour room service from select restaurants to create a "Special Menu"
  • Private candlelight dinner (once per stay)
  • Nightly petit fours
  • Pillow menu
  • Exclusive concierge phone service
  • Early check-in & late check-out (subject to availability)
  • All rooms are non-smoking   

Family Deluxe Room Category

  • 2 connecting Superior Deluxe Gardenview rooms (one room with a king bed and connecting rooms with 2 double beds)
  • Welcome amenities for family
  • Xbox 360/DVD player in room
  • Selection of Xbox Games (upon request)
  • Selection of DVD's (upon request)
  • Smart TV with YouTube, vTuner and Weather Channel
  • Fun in the Sun Bucket Kit
  • Kid's special room service menu
  • Mini-bar stocked with kid-friendly drinks and snacks
  • Mini bathrobes & slippers
  • In-room family guide with activities schedule
  • L'Oreal bath product
  • Arcade
  • Wireless Internet
  • 24 hour room service
  • Turn-down service
  • Lagoon view
  • Non-smoking rooms  

  • 2,404 rooms in 3-storey villas
  • 12 restaurants
  • Cafe
  • Sushi bar
  • Snack bars
  • 17 Bars including Swim-up bar, Pool bar
  • Disco
  • 7 pools, including 2 large lagoon-style pools
  • FlowRider, wave simulator
  • Jacuzzis
  • Spa ($)
  • 6 (lit) tennis courts
  • Outdoor amphitheatre
  • Basketball courts
  • Mini-golf
  • Fitness facilities
  • Games room
  • Gift shop
  • Beauty salon ($)
  • Jack Nicklaus Signature 27-hole Golf Course at the Moon Palace Golf Resort ($)
  • Golf carts on property
  • Free Wi-Fi throughout resort
  • Conference facilities ($)
  • Car rental ($)
  • Tour desk ($)
  • In-house doctor on call 24 hours ($)

All rooms include:

  • Private balcony
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • In-room wine
  • Mini-bar (stocked with soft drinks, beer and water)
  • Satellite LCD TV
  • Farouk bath amenties
  • Bathrobe
  • Slippers
  • Digital safe (laptop size)
  • Individually controlled air-conditioning
  • Coffee maker
  • Direct dial telephone
  • CHI professional hair dryer / flat iron
  • Alarm clock
  • Iron & Ironing board
  • Turndown service
  • iPod docking station
  • CHI hair products

Deluxe Resortview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony with resort view
  • 1 King or 2 Double beds
  • Double whirlpool tub

Superior Deluxe Gardenview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony with garden view
  • 1 King or 2 Double beds
  • Double whirlpool tub

Superior Deluxe Oceanview

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Balcony with ocean view
  • Double whirlpool tub

Superior Deluxe Oceanfront

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King bed 
  • Balcony with superior ocean view
  • Double whirlpool tub

Family Deluxe

  • Maximum Number of Adults 4
  • Maximum Number of Children 5
  • Maximum Occupancy 6
  • Minimum Adults 1
  • Minimum Child 1
  • 1 King or 2 Double beds
  • Balcony with garden view
  • Connecting rooms
  • Please see All Inclusive section for the Family Deluxe inclusions 

Concierge Level

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King or 2 Double beds
  • Balcony with ocean view
  • Double whirlpool tub
  • Please see All Inclusive section for the Concierge Level inclusions

Restaurants

El Manglar

  • Buffet for breakfast, lunch and dinner
  • International

Arrecifes

  • à la carte for dinner
  • Brazilian
  • Casual dress code

Los Caporales

  • a la carte for dinner
  • Mexican
  • Formal dress code

La Trattoria

  • a la carte for dinner
  • Italian
  • Formal dress code

La Góndola

  • Buffet for breakfast and dinner
  • International/Italian

MOMO

  • a la carte for dinner
  • Asian
  • Casual dress code
  • Teppanyaki grill tables, Sushi bar

Bugambilias

  • Buffet
  • Mexican/International
  • Casual dress code

Palapa Delfines

  • Buffet for dinner / a la carte for lunch
  • Grill
  • Casual dress code

Palapa Pelicanos

  • Buffet for breakfast, lunch and dinner
  • International
  • Casual dress code

Palapa Fragata

  • a la carte for dinner / Buffet for lunch
  • Seafood/International
  • Casual dress code

Palapa Barracuda

  • a la carte for dinner / Buffet for lunch
  • Steak House/International
  • Casual dress code

El Caribeno

  • a la carte for dinner / Buffet for breakfast and lunch
  • Caribbean/International

Los Tacos

  • Snack Bar for lunch and dinner
  • Mexican

Terraza Lounge Bar

  • a la carte for dinner
  • Sushi and bar service

Café Bistro

  • Café
  • Open 24 hours

Sweet & Coffee

  • Café

Bars

  • Lobby Bar - Nizuc
  • Lobby Bar - Sunrise
  • Los Columpios Sunrise Pool bar
  • Noir Disco
  • Sunrise Lounge Bar
  • Sky Bar
  • The Pub
  • Terraza Lounge Bar
  • Swim-up Bar 1 - Moon Grand
  • Swim-up Bar 2 - Moon Grand
  • Palapa Fragata Pool bar
  • Palapa Barracuda Pool bar
  • Swim-up Bar 1 - Sunrise
  • Swim-up Bar 2 - Sunrise
  • Palapa Delfines Pool bar
  • Palapa Pelicanos Pool bar
  • El Caribeno Pool bar

Stay at 1, Enjoy all! - Receive unlimited access to all the facilities at the nearby Palace resorts, including Cozumel Palace, Isla Mujeres Palace (couples only 18yrs+), Beach Palace, Playacar Palace and Sun Palace (couples only 18yrs+). Transfers not included.

Honeymoon Bonus

  • A complimentary bottle of sparkling wine
  • Specialty petit fours
  • Honeymoon dinner at select restaurants
  • 2 t-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turndown service
  • Honeymooner's desk
  • Late check out until 18:00 (upon request and subject to availability)

Please note: A 3 night minimum stay is required. Honeymoon couple must present proof of marriage within the past year.  Offer is subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


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