Travel Advisory

Covid-19 (Coronavirus) Advisory

This advisory is in response the current Covid-19 coronavirus epidemic and how it may affect current travel plans and reservations. We continue to monitor the situation and keep abreast of any changes any policy changes set forth by our various tour operator, airline and cruise partners.

Travelers currently planning future bookings

Risk levels and travel advisories vary depending on which destination you are planning on visiting. It is recommended that you review the Government of Canada’s travel advisories page to assess any potential travel restriction recommendations. While many of the more popular destinations that our customers frequent do not currently have any Government of Canada travel advisories in place, we recommend that each customer evaluate their own comfort level with traveling during the current situation. We also strongly recommend that you have travel insurance or, if available, cancelation waivers that will allow for future financial protection should the current situation change in the future. If you have questions or concerns regarding this situation, please speak to one of our vacation specialists at 1-888-685-6888 before completing your booking.

Travelers with bookings that depart in the near future

If you have a travel reservation that departs in the near future, we recommend that you check for any restrictions that may impact your trip before you depart:
  • Consult with one of our vacation specialists
  • Check with the tour operator, airline or cruise line that you are booked with.
  • Check the Government of Canada’s travel advisories page.
  • Review your travel insurance to understand your coverage. If you purchased insurance through us, your coverage is with Manulife Insurance.
Entry requirements and restrictions have been put in place for certain countries where the virus is more prevalent. These include Mainland China, Taiwan, Hong Kong, Macau, Iran, South Korea, and the northern regions of Lombardy and Veneto in Italy. If you are traveling to, from, or via any of these regions, please carefully check for restrictions that may impact your travel. For more information on the Covid-19 Coronavirus situation please visit the Government of Canada’s dedicated Coronavirus information page. We will monitor and update this page as needed when new information becomes available. Last updated: March 5, 2020.