Customer Support

Our vacation specialists are happy to assist you and are here to answer your calls or emails 7 days a week. If you have any questions or require assistance in booking your trip, please feel free to contact us using the information below.

Office Contacts and Hours (April to September)
Toll Free: 1-888-685-6888
Local: 604-685-6885
Email: info @ escapes.ca
Monday to Friday:
Saturday:
Sunday:
8:00 am to 6:00 pm PT
8:00 am to 4:00 pm PT
9:00 am to 4:00 pm PT

Online Reservations Support Hours
Packages: press option 2
Flights: press option 3
Email: res @ escapes.ca
Monday to Friday:
Saturday:
Sunday:
9:00 am to 5:30 pm PT
8:00 am to 4:00 pm PT
9:00 am to 4:00 pm PT

Cruise Reservations and Inquiries
Phone: press ext. 505 or 517
Email: cruises @ escapes.ca

Monday to Friday:
Saturday:
Sunday:
9:00 am to 5:30 pm PT
Closed
Closed

Office Location and Walk-In Hours
445 West 6th Ave
Vancouver, BC, Canada
V5Y 1L3
Monday to Friday:
Saturday:
Sunday:
8:00 am to 6:00 pm PT
9:00 am to 4:00 pm PT
9:00 am to 4:00 pm PT

Compare our prices and service!
Call 1-888-685-6888
Local 604-685-6885

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Escapes Cares

We care about the future of our planet. $1 from every online booking is donated to the World Wildlife Fund. more...

Book with Confidence

We are a proud Canadian company in business since 1978 and online since 2001. We've helped make thousands of vacation dreams come true by providing the best prices and even better service! With Escapes.ca your money is protected by the CPBC so book with confidence.