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Customer Support

Our vacation specialists are happy to assist you and are here to answer your calls or emails 7 days a week. If you have any questions or require assistance in booking your trip, please feel free to contact us using the information below.


Office Contacts and Hours (October to March)
Toll Free: 1-888-685-6888
Local: 604-685-6885
Email: info @ escapes.ca

Monday to Friday:
Saturday:
Sunday:
Holidays:
6:00 am to 7:00 pm PT
8:00 am to 4:00 pm PT
8:00 am to 4:00 pm PT
CLOSED

Online Reservations Support Hours
Packages: press option 2
Flights: press option 3
Email: res @ escapes.ca
Monday to Friday:
Saturday:
Sunday:
9:00 am to 5:30 pm PT
8:00 am to 4:00 pm PT
9:00 am to 4:00 pm PT

Cruise Reservations and Inquiries
Phone: press ext. 505
Email: cruises @ escapes.ca

Monday to Friday:
Saturday:
Sunday:
9:00 am to 6:00 pm PT
Closed
Closed

Office Location and Walk-In Hours
445 West 6th Ave
Vancouver, BC, Canada
V5Y 1L3
Monday to Friday:
Saturday:
Sunday:
8:00 am to 6:00 pm PT
9:00 am to 4:00 pm PT
9:00 am to 4:00 pm PT

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