WestJet Price Drop Guarantee
Book your WestJet flight and get the lowest price guaranteed!
- Additional Information
- How to Book
- Fine Print
- General Terms
WestJet Flights Price Drop Guarantee
Now, when you book your WestJet flight early, you can be certain you'll get the best price even if the price drops after you book. Just let us know and we’ll gladly refund you the difference in WestJet dollars® (excluding taxes and fees). You can use WestJet dollars like cash towards the purchase of future WestJet flights and vacation packages. The WestJet guarantee is valid up to two hours before departure so book your WestJet flight early and enjoy the lowest price guaranteed!
Price Guarantee Details
- Only valid on new bookings starting September 15, 2014
- The difference in fare will be given back in WestJet dollars†
- There must be a minimum $25 difference per person between original and new lower fare
- Claims are eligible up to two hours before departure
- The lower fare must have the exact same flight date and time, origin and destination, name of guest(s) and fare type (Econo, Flex or Plus)
- Flights must be wholly marketed and operated by WestJet and not be in conjunction with any code-share or interline partner
- The offer cannot be combined with any other promotional offers or discounts
- WestJet dollars will be added to your WestJet account after you've completed the entire trip
How to Claim your Price Drop
1. Take a screenshot of the lower fare
- Make sure your screenshot includes the flight details and the total fare
- Screenshots must be sent within 24 hours of finding the lower fare
2. Contact your booking agent or email firstname.lastname@example.org with the following information:
- Name of Guest(s)
- Reservation number
- WestJet ID
- Date of departure
3. Once your request has been reviewed, an email will be sent with the status of your claim
4. If approved, your WestJet account will be credited the difference in WestJet dollars once you’ve completed your entire trip
Before making your claim, please make note of the important rules below to ensure you qualify.
- Offer is valid on new bookings starting Monday September 15, 2014.
- Screenshots must be sent within 24 hours of finding the lower fare.
- Is valid only in the same fare type.
- To qualify for the WestJet Price Drop Guarantee the identical flight date, flight time, origin and destination and name of guest travelling must be the same as in the original booking.
- All one-way and round-trip flights must originate in Canada. Total price must be marketed and displayed in Canadian dollars.
- Price change must be for a minimum of $25 on the total price per-person.
- If your claim is approved, you will be issued in WestJet dollars an amount equal to the value of the price difference.
- Does not apply to ancillary amounts outside of the total ticket price.
- Flights must be wholly marketed and operated by WestJet and not in conjunction with any code-share or interline partners.
- Proof of price change must come from Canadian travel provider's website or westjet.com.
- This offer is not valid on WestJet Vacations bookings.
For the WestJet Price Drop Guarantee on packages visit westjet.com/vacations/pricedropguarantee.
- Not valid on group bookings.
- Screenshots must be sent within 24 hours of finding the lower price.
- Offer is available to WestJet Rewards members only. To join visit westjet.com/rewards. Enrolment in WestJet Rewards prior to the time of the original booking is required and member's 9-digit WestJet ID must be included on the booking. WestJet dollars will be posted to your account within 30 days after all flights on the booking have been completed.
- WestJet dollars amount rewarded in association with this offer will expire 6 months from the date of being issued. Non-refundable and non-transferable.
- WestJet has the right to amend, or discontinue the offer at any time without notice.
- WestJet in its sole discretion reserves the right to deny any claims that cannot be reasonably verified for any reason, including, without limitation, screenshots with incomplete, inaccurate or fraudulent information.
- Does not apply where price change is a result of applying a promotional code or other discount, including contracted and bulk discounts.
- ®Registered trademark of WestJet Airlines Ltd. WestJet dollars is a registered trademark of WestJet Airlines Ltd.
- †WestJet dollars awarded with this offer can be used to pay for all or part of a published fare of a future flight marketed and operated by WestJet (including WestJet Encore) or a future WestJet Vacations package. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. WestJet dollars have no cash value. All other program terms and conditions remain in effect.
• Unless noted above, all deals and prices are subject to change without notice.
• Deals can sell out at anytime.
• No cash value or cash back.
• Taxes, port charges, fees and gratuity are not included.
• Prices are in Canadian dollars unless otherwise noted.
• Cannot be combined with any other promotion or offer.
• Any images shown above may not be an exact representation of what is offered.