Beaches Negril Resort And Spa Vacations

This was the first time we visited a resort that allowed kids. We brought our 13 year old.

What a fabulous vacation my family had. Booked the 4 bedroom suite with butler service. Our butlers, Deborha and Robert were out of site. All the staff was friendly and helpful. Thanks for a great vacation

Very friendly staff, clean and comfortable rooms, beautiful beach and tons of food and drinks

We vacationed at Beaches Negril for one week. We went with two other families. We had seven kids ranging from five to eleven.

It was phenomenal. I can't think of a single complaint.

The food was abundant and delicious. There are multiple restaurants as well as some takeout style food trucks on the beach.

I highly recommend doing a snorkeling excursion. The price is included.

My favorite things:
1. The beach
2. Waterslides
3. Food
4. Night entertainment

Very beautiful, clean resort. Family-oriented and friendly staff.
Everyone, including the GM Mr Lebert, was accessible and helpful in whatever capacity you require.

Top tier cleansiness mi seh, workers are A class friendly and and helpful. Theee place to vacate if you want Solitude.

We have a 10 month old and a 3 year old and this was the perfect place to go. It was big enough that the kids were never bored, but small enough that it was comfortable. Our girls loved Club Sesame and the ladies took such great care of our kids, it allowed us some adult beach and Gym time, which helped keep us sane. Thank you to the ladies: Janille, Pollyanna, Tanille, Patrice, Keyan, Juline, Kareen and Sherika - you really put our minds at ease that our kids were in your caring hands! XO

Good luck trying to feed young picky children at this place everything closes before dinner time that they would eat at. Basically the whole time you’ll be eating pizza. Very disappointed. Also we thought jerk chicken was white meat. Yeah think again it’s dark meat on a bone. Talk about nasty.

Update: housekeeping really stinks here and I tipped the lady too yet somehow I still had to ask for toiletry items to be refilled. Currently we have tissues for toilet paper. Smfh.

Nice rooms, great beach, shallow water, waters ports were plenty.

Another winner! The staff is warm and everything was wonderful. Highly recommended!

I've never felt more ripped off in my travel life - and I've literally had money stolen off of me traveling. To start, the “Beaches” lounge has third party workers “tag” your bags while they’re in your hands and drop that they’re working for tips. Then you’re handed to someone else to walk you 100 yards to the bus, also asking for tips. Then you’re handed off to the bus driver, also asking for tips, and taking significantly longer to get to the resort than advertised. (I’ve traveled a lot, I’m no stranger to tips for service, but really??) When we finally arrived (with two littles in tow) we were seated and barely greeted, while everyone else got helped before us - no refreshments, no info on what’s happening, etc. When we checked in they gave us no info on the actual resort beyond a map, but thank goodness our guide could point to the microwave and coffee maker to let us know what those were. Then the resort: This resort hasn't been properly updated in probably 20 years. The wooden decks were actually wobbling because 1/3 of the screws were missing. I had two faucets disconnect completely from their wall/sink. There were patches, poorly installed items, etc everywhere. The rooms were so small you couldn't actually lay down a full size suitcase. The cleaning was mediocre at best. There was mold on the pillows, the electric went out numerous times and fried some electronics, the drain didn't work, the toilet had to be constantly fixed by us, just to name a few items. The service ranged from great (a few people!) to a large portion showing absolute disdain at being asked for things like sprinkles on the ice cream (.....in the ice cream shop.). We were never offered pool service, the bar drinks were meh. But WORST of all was the "kids club." I literally booked the trip for this, and it was a joke. Of the two times I took them there: Only 1 of the 6 scheduled/posted "activities" happened. They didn't let me children do the t-shirt painting and then lied and pretended to give me a shirt that they said my son did. (Spoiler: he didn't). They told my kids they couldn't play with the toys. One woman got frustrated with my (almost) 5 year old when he didn't understand something they were telling him. Basically they just put a movie on, ordered chicken nuggets for every meal and avoided any type of work at all. My kids bawled when they saw me come to pick them up. I was disgusted at it. And worst of all, there was no point in complaining because the majority of the service didn't give a hoot. So happy I could pay $8000+ for this and then not be able to utilize things like daily dives, quiet time, or golfing because I wouldn't put my kids through that. This resort and experience should have cost 20% of what it did when it comes to value and what you can get elsewhere. Will never book with Beaches or Sandals again. **Oh, and as for excursions - I called and emailed numerous times beforehand trying to book and didn’t get any response, and then the Rep at the Island Routes counter was snarky to my husband when he mentioned he was waiting for his wife/kids to go to the dolphin excursion because “You’re not on my list. You can’t make it there in time. Who are you going with? Etc....” I don't normally write reviews, I have traveled around the world and had some crazy experiences, but this honestly was just terrible value for your money. Spend it somewhere else.

I want to start by saying I've been to Beaches Turks & Caicos twice pre covid & used those perfect experiences as my measure. Our butler's Nikko and Shanique were out of this world. They were friendly, attentive & helped with everything we needed. Our housekeeping staff was also great. Breakfast buffet good with good service there, but unfortunately that's where the good experience to Beaches Jamaica Negril ended. If you really care about service - then you need to investigate this resort and what it's doing to your reputation. I'm so beyond disappointed. I spent over $26,000 just on logging for 8 people and I will never come here again. Here's just some examples:
We rented a house.
1. Everyday, someone called on the phone to sell us another trip
2. Walking through the resort, you were accosted by the red lane spa and the photography people to get service. Upsell, upsell, upsell.
3. On the beach was worse, I don't know who tried to upsell you more......weed, parasailing or the spa people again. All day every day
4. where the house is located, you could only go out as far as your knees because we were on end curve - may I suggest a square rope so others can enjoy going out further than their knees.
5. The bartenders were miserable. Not one of them smiled, not one of them seemed like they wanted to wait on you ever! 3 examples: 1. I asked for a frozen drink, it came up in right away, I didn't hear the blender, why you ask, because he gave me someone else's melted mistake. It was a melted mess. I said, I'll take a new one please. 2. A person in front of my husband asked for 2 waters, bartender got out 2 nice cold ones from fridge. My husband asked for one, he went to grab one from the package sitting on the counter. he said, no I will take a cold one like you gave the customer in front of me. 3. My daughter ordered a frozen banana, the bartender said are you kidding me, that's what your ordering 10 min before we close - so she didn't get what she wanted because of horrible service.
6. Every restaurant we went to (outside of buffet) never got your order right. Always missing something. ex: bbq place. I ordered a burger, I didn't get the spicy aioli on it. My husband went up to ask for it & the waitress said it doesn't come with he and he pointed to the sign. I got the aioli.
7. At bbq place a beaches worker eating lunch at table in shade, customer had to sit in sun. Don't workers have a lounge to eat.
8. No fun Jamaican music playing anywhere - pool for 2 hours if lucky. Employees didn't say hello or acknowledge
9. The worst of all was our first full day we went to gift shop. 2 girl employees and another beaches employee - they made fun of us and insulted me and my husband. I left the store and refused to go back (my husband did speak to the manager about that) - that was really bad. I wouldn't have spent any money again in that store, but my son kept going in for cigarettes. Me & my husband didn't spend another dime
And the total kicker was the resort was only a 1/3 full. I couldn't imagine the service you would receive if any if it was full. I reached out to Beaches personally and they never got back to me. So I'm helping others not to waste their money.

I had an awesome time!!.the staff and service was wonderful.food was great!!

We had a candlelight dinner on the beach celebrating our 50th wedding anniversary. Our waiter was Jervin and he had decorated the whole area beautifully even the sand! Our steak was cooked exactly the way we asked and the presentation of all dishes were top notch. We couldn’t eat our dessert cause there was so much food so Jervin delivered it to our room. He went above and beyond being just our waiter, he was truly wanting to make our experience the best possible. And he succeeded.

Just returned from a wonderful week at Beaches Negril- a fantastic place for family vacation! The weather is perfect and so are the people at the resort. The Dining room staff was excellent .The Mill Staff was good but I Notice Rockiesh one of your best Servers he was messing. Because the last time I was here he was the only staff who was Nice to us hope to see him again the next time we stay at Beaches Negril

Beaches Negri!! I just can't get enough of it. I'm never tired of this property 👏🏿👏🏿

The rooms need upgrades,food was horrible I was so disappointed my whole family got sick everything watered down and the staff chat patwa to each other in front the guess.the entertainment is lit.

Took our entire extended family and had a wonderful time. The weather was perfect; the rooms were fine but need some updating/maintenance. The restaurant/food opportunities were endless. Really enjoyed Yaku Peruvian and the Jerk Shack. The staff at the resort were all very friendly and welcoming. The water sports were super fun, with lots of options. We sailed Hobie cats, paddle boarded, went diving several times and took a catamaran snorkeling trip. The Sesame Street characters were a big hit with the grandkids. We spent a lot of time on the beach and it was really nice to have all of us under one of the large shaded cabana’s. Great trip!

Visited @ once in 30 year storm,still amazing

The resort needs to update the rooms. The appliances are outdated. The bathtub didn’t work, and the bathroom outlet was out. The toilet also leaked. We also saw a large roach in the bathroom. I called several times for them to fix the bathtub and bathroom outlet. The issue was never resolved. My three-year-old daughter was forced to shower for seven days instead of taking a bath. I could not blow dry or curl my hair because the outlet was not working. The food was good, and the entertainment was excellent five stars. We enjoyed every performance. It was a fantastic experience. I highly recommend this resort entertainment and the beach. I hope you have a better experience with working appliances. Also, there are no room services.