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Melia Las Dunas Vacations

4.4 - 3656 Reviews
Cayo Santa Maria, Cuba

A popular choice in Cayo Santa Maria Cuba, the Melia Las Dunas offers a great balance of fun and unpretentious luxury. Set in an idyllic locale, it's a fantastic choice, whether it'd be couples, singles, or families. The Melia Las Dunas offers the best in world-class dining and service. With its ideal location along some of the most popular attractions around Cayo Santa Maria, it's is the perfect choice for a well-balanced vacation in Cuba.

Location: Beachfront on Santa Maria Cay & 80 minutes from the airport.

Important Info

Family section/Adults section  - Melia Las Dunas has 2 sides that are a mirror image of each other - one side is the "family section" and the other side is the "adults only" section - all room categories are available on both sides. Note this is available on a request basis only and will not be confirmed in advance.

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner with reservations
  • Unlimited domestic drinks 24 hours a day
  • Non-motorized watersports
  • Use of fitness centre
  • Sports activities
  • Kids club
  • Baby club
  • Daily activities & nightly entertainment

  • 925 rooms
  • 3 Pools
  • Kid's pool
  • 9 Restaurants
  • Snack bar
  • Bars including, Pool bar
  • Room service
  • Fitness centre
  • Jacuzzi
  • Spa ($)
  • Wi-Fi in lobby ($)

Classic Room 

  • One king or two 3/4 beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Mini-fridge
  • Coffee maker
  • Iron & ironing board
  • Full bathroom 
  • Balcony or terrace
  • Maximum occupancy is 3 adults or 2 adults & 2 children

Premium Room 

  • 1 king bed
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Mini-fridge
  • Coffee maker
  • Iron & ironing board
  • Full bathroom
  • Balcony or terrace
  • Living area
  • Bathrobes & slippers
  • Maximum occupancy is 3 adults or 2 adults & 2 children

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Special Occasions - Wedding and free Honeymoon packages are available. For more details, please inquire.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


 
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4.4 Google Rating
Based on 3656 Reviews

Beautiful, but outdated facility located on a dream beach. And, as is often the case in Cuba, sometimes something (e.g. Cola) isn't available.

MELIÃ LAS DUNAS, CUBA
(In 1 word: D E C E P T I O N)
Travel time is approximately 1.5 hours from Santa Clara Airport.
Note that at the time of our visit, it was spring break, which explains the queues at certain Buffet meal counters.

The rooms with sea view are more “sea side” rooms; It's not worth paying more for that. To see the sea, you will have to be on the upper floor and standing on your balcony, because there is a small mangrove forest between you and the sea. You will see it in the distance, but too far to hear the sound of the sea. waves. There are no screens on the patio doors; so you will have to sleep with the doors closed, but have air conditioning. The balconies are furnished with 2 straight chairs + small PVC table.
The first room #4324 we were assigned was a disaster: In addition to being old and shabby, we were treated to the company of a moth and a small lizard (geko). The bathroom was dirty, the shower curtain stained, the toilet running constantly, the bathtub dirty and the taps rusty. The curtains all crooked and the front door without an interior door lock. The fridge was empty and dirty. It looked like a room that had been abandoned for months. We asked to be relocated and the next room, although also shabby, was much better, although the fridge was also empty and very dirty; they brought us 2 bottles of water per day. The 220 volt power outlets are worn and loose; cell chargers. had difficulty holding on. The water pressure was very low and the hot water temperature was very lukewarm. Bring your Kleenex, dressing gown and washcloths; here we lack it or we don't have it. We appreciated the roll of toilet paper we brought.
The "operational" and intermittent WiFi is located in the magnificent lobby, its bar and at the Buffet; no signal in the rooms. At the lobby bar, you can be pleasantly stunk by cigar smokers, as if nothing were there; maybe it's their ways of keeping flies away, I suppose. The room phone also doesn't work, no dial tone; this was the case for the entire “East” sector of the Complex; we were entitled to 0/14 days of telephone service, which is in no way safe. No beach towels in the room; they are available at the swimming pool only. The Relax swimming pool on the “East” side is very well maintained; reserve your chairs there very early in the morning. There's plenty of room, but a distinct lack of lounge chairs; some customers have to lie down on the concrete floor🤨. Be careful, there are lots of trap holes (ex palapa posts) in the concrete slab around the swimming pool, on the "East" side.
At the first breakfast, almost no sliced ​​bread; It took us 30 minutes for someone to deign to serve us coffee. The 2nd day it took 10 min.; It got better after a few days. No coffee at lunchtime or dinner. You have to go to the Lobby Bar; if you're thinking of getting a "Cuba Libre", forget it, they often run out of "Coke".
The breakfast buffet disappointed us; Luckily we had planned to bring our “peanut butter” 😁. There are no jams either. We didn't have fresh eggs every day (2/14 days); only eggs prepared from dehydrated powder mixed with cheese 🤮. On the other hand, lunch (dinner) was a little better. As for dinner, the Buffet opened at 7:00 p.m. and at 7:30 p.m. there were already long lines of 20 to 30 minutes. waiting at certain counters. So I fell back on desserts; but it was always the same. No coffee, the cups served as a bowl of ice cream which I ate with a large tablespoon because small spoons are very rare. At the Buffet, prepare to share your meals with flies and lots of damaged dishes; the stoves don't seem to be working well, everything is lukewarm. http://angile.ca/melia

It is my first time here at MELIA las DUNAS, in my opinion it is a luxury hotel for all types of people and taste, excellent variety of activities by the entertainment guys, they deserve a 10 out of 10, very good job Norlan Keyly and Peso Pluma, thank you all see you soon

The truth is that it is a beautiful place, without a doubt it is always a good place for your vacation destination, good service in bars and especially the always active entertainment Keily and Eissa with their good charisma, super fun in the pool and beach 🏖️ Don't hesitate to come here to this place

The place is incredible, the beaches of Cayo Santa Maria are a paradise.
The animation guys are very cool about it. The shows are good.
The drinks are delicious, especially the rum is impeccable.
The hotel is good, the meals are good, there could be more variety...
Especially breakfast

Beautiful experience and excellent service

A very nice experience to be able to share your vacation in this excellent hotel. The beach is wonderful. The pool is very nice 😊😊😊. The entertainment guys are great. Their activities on the beach as well as in the pool

Beautiful place!!! I would choose it again!

We had an incredible holiday, the hotel staff is very friendly and made us feel at home. I can't think of a better place to enjoy our vacation, we recommend it.

My experience in this beautiful hotel has been wonderful thanks to the willingness of all the employees, especially the entertainment team, who have accompanied and entertained us at all times to spend a beautiful vacation and highlight the good medical service as well. Thank you for everything!!! Congratulations!!!

We are living a beautiful experience in this hotel. Excellent attention to small inconveniences in the room, resolved quickly. The animation is tremendous! Spectacular ! The entire team contributes to make the stay pleasurable and enjoyable.
Beach bars, lobby and plaza very attentive.
Very responsible waiters.
The attention at the buffet and specific restaurants was very helpful.
I highlight the responsible dedication and respect of each of the people who with a smile give us everything!

I spent 3 nights at the Melia Las Dunas Hotel and I left there feeling cheated. I don't understand how a 5 star hotel can be so terrible. Everything is in a pretty deplorable state, due to lack of maintenance. The wifi does not reach the rooms and in the block we were in the telephone did not work. The towels in the rooms were dirty, the mattress on the bed was horrible (I left with a contracture) and the furniture is very deteriorated. The food at the buffet and in the restaurants is the worst we have eaten in Cuba and there is always a lack of oil, sugar, bowls at breakfast...In the hotel bars they have NOTHING. The variety of drinks they have is very limited (forget about tonic, or an authentic mojito, or white wine, or many other things that they responded to with “we don't have”). The gym has machines from 20 years ago and only some of them work (1 functional treadmill of the 5 in the cardio room) and also the reception does not know the schedule. The pool loungers were also in very poor condition, especially in the relaxation pool. The staff is generally quite unpleasant with customers, unless of course you come with a 1 dollar bill in your hand. Then the smile comes out. We complained several times at reception about the lack of lighting at night in the area where our block was, but like someone who hears it raining. We will file a complaint with Melia directly because they cannot ask for €70 per person per night for such poor service.

Excellent animation service.
Norlan a genius!!!

Ha sido a good experience flying to regressed ha melia les djna, my 5th time in this hotel, the staff very warm and professional. Very nice experience.

We had a great time here!! it was awesome. the entertainment staff was amazing, always such a fun time. Ely was the best and always made us smile. the food was good i really liked the oriental restaurants chicken. the beach was beautiful and so was the pool. the white party was a lot of fun. overall amazing week!

Excellent hotel! Variety of food, very good service and the treatment of all the staff is excellent. Everything clean and tidy. The BEAUTIFUL beach!

Very good hotel. It is super big, very cute and has a variety of activities to do. The animation is good too.
Good variety of food and the best thing it has is the Snack Bar near the beach. Very delicious food and good location

We were at the hotel and the place and its beaches were truly excellent!

A very good resort. Very good rooms, pleasant and efficient service. The only strange thing is that when you wanted to make a reservation for dinner at one of the restaurants, the employee said there was no room and there was.

24-03-29-03-20
24-03-29-03-20

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