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Riu Palace Punta Cana Vacations

4.4 - 6492 Reviews
Punta Cana, Dominican Republic

As RIU's flagship resort, guests receive the highest level of service. Guests are invited to spend days soaking up the sun on the magnificent 16 mile, white-sand beach and evenings enjoying the elegance of this resort with cocktails and live entertainment, trying their luck at the casino, or letting loose at the disco.

Location: Directly on the most beautiful beach in Punta Cana; 4 minute walk from the Caribbean Street shopping avenue located within the Riu complex; 30 minutes from the airport, 90 minutes to La Romana airport and 45 minutes to Higuey.

  • All meals, snacks, domestic and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants
  • Snacks and drinks 24 hours a day
  • Room service 24 hours a day
  • Regularly refilled minibar and liquor dispenser in the guest rooms
  • WiFi throughout the hotel.
  • Turndown service
  • Fitness facilities
  • Free access to Splash Water World in the Riu complex
  • Introductory scuba lesson in pool
  • Water sports
  • Tennis
  • Kids club
  • Entrance to Pacha Disco (drinks are extra)
  • Daily activities
  • Nightly entertainment

  • 676 Rooms
  • 6 Buffet and a la carte restaurants 
  • 3 Pools and children's pool with slides
  • Water park
  • 5 Bars
  • Disco
  • Spa ($)
  • Fitness facilities
  • Sauna
  • Lit tennis courts on Caribbean Street
  • Kids club
  • Shops
  • Free Wi-Fi
  • Renova Spa ($)
  • Golf nearby ($)

All Rooms include:

  • Air-conditioning
  • Ceiling fan
  • Split-level sitting area and sofa (some with sofa bed)
  • Telephone
  • Coffee maker
  • Satellite TV
  • In-room safe
  • Mini-bar with complimentary soft drinks, water, beer, liquor dispenser
  • Iron & ironing board
  • Bathroom with shower, double sink & vanity mirror, hair dryer

Junior Suite

  • 1 king or 2 double beds
  • Balcony or patio with gardenview
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

Junior Suite Superior

  • 1 king or 2 double beds
  • Balcony or patio with courtyard view
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

Suite

  • 1 king bed
  • 730 sq ft
  • Bathroom with bathtub
  • Bidet
  • Bathrobes & slippers
  • Dressing room
  • Larger balcony or terrace with courtyard or ocean view
  • Maximum occupancy: 2
  • Maximum Number of Adults: 2

Stay at 1, Play at 3 - Guests of this resort have exchange privileges for the following services at Riu Hotels:

  • Lunch and snacks at Riu Bambu and Riu Palace Naiboa
  • Access to all bars (excluding Riu Palace Bavaro, Riu Palace Macao and "Pacha" disco)
  • Free entrance to Riu Splash Water World water park

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Punta Cana has a warm semi-tropical climate but is tempered by eastern winds. It rarely rains during daylight hours.

Avg. °CJFMAMJJASOND
High262827282829292929282826
Low181819192022222322222018
Rain (mm)8020 9011019018017017020017012070
4.4 Google Rating
Based on 6492 Reviews

Very good rooms but missing a bidet in each room

Food was hit or miss. Staff was pleasant and helpful. Typical RIU Palace quality

I absolutely loved this place. The service was excellent, the views were breathtaking, food was ok but you will definitely not go hungry there something for everyone. Riu thank you very much. See you soon.

I can't express how amazing this place was. The entertainment factor alone was amazing. The food is out of this world and there are cats!!!! Yes, cats!!! They are friendly and if you're missing your fur baby at home, they are a great substitute. Make sure you feed them. But anyway, back to my experience. The rui parties are phenomenal and, if that's not your thing, they have other entertainment options. I saw Tina turner and Michael Jackson impersonators here and they were amazing. The nightlife and day life you can't beat. Everything you want is here. The rooms are a little outdated but believe me, you don't spend a lot of time in them.

Was there for the RIUPARTY so it was amazing

Beautiful as always, it's the third time we've gone, you feel like a queen, the service is very good, thank you

The hotel grounds were nice, especially the fountains. Room big enough with sofa! However, very shabby and not entirely clean (stains in the bedsheets, on the blanket). Also unfortunately very noisy, so you could hear the young, party-loving guests, of which there were quite a few, at night. Unfortunately, that reduced the relaxation factor somewhat. The loungers on the beach are also very old and worn out/broken. The loungers at the pool were good for that. The beach overall was very nice and clean! There was a little tomcat running around the hotel grounds. Unfortunately we didn't find any water/food. But the guests gave out their treats. The food in the main restaurant was very tasty, both in quantity and quality. Here again, it's a shame that young, drunk partygoers were allowed into the restaurant shirtless...

All in all it was a nice holiday, but unfortunately with some drawbacks.

Everything was really great, a beautiful beach and a safe area, but the service left a lot to be desired. The waiter in the outer part of the restaurant, Orlando, was not nice to me and my mother from the very beginning, he threw tissues on the plates, when he didn't get a tip he just looked at us. Truly unacceptable behavior for this kind of money

Food not the best. Some workers are great, most are rude. Go to Mexico, wayyyyyyy better

The best hotel in Punta Cana, a true paradise with a beautiful beach.

The truth is that we have been 6 people, a fortune for the treatment that the hotel offers, let's get started.
1 the waiters are only friendly if you give tips they serve you in bad ways.
2 A hotel entertainer offered me his sexual services, telling me that more masculine women have fallen for him, of course he told me that it was a favor he was doing to me and my partner, I think you have very little shame.
3 The one from the Japanese restaurant served us half a can of beer and the other half hid between the tables and she drank it, the same one that tells you that the tables are reserved and that cannot be done or there are free tables and she won't let you pass yes with green bills yes eh.
4 I asked for a bottle of water at reception and I said, do you have the small bottle, which they replied that the colleague had the small one, referring to his member. Tasteless.
5 The junior suite overlooked the kitchen area where the food comes in at 5 in the morning whistling with the trucks, shouting, singing in clean voices, impossible to sleep anymore.
6 The harassment on the beach is brutal, you can't rest, it's horrible.
I leave this so that you can pay more attention to the workers since everything is terrible. Removing 4 ramón from the pool at the bar Javi, Julio and Adalberto are super friendly, the others better give an education course and treat the customer. I will never go back to that hotel. Thanks greetings.

Everything excellent!! We will repeat without hesitation!

Great service and food

Rooms dirty. Entertainment, music scheduled for 6:30, started around 8:30 gor 30 minutes. very disappointed. Brak słów, could not believe the nerves of thevresort, claiming music/ entertainment but in reality not even play back music. do not go, very disappointed. Once entertainment started at 9:30 enjoined it immensely

Beautiful experience!! Excellent atention! Just one detail that when you arrive when you check in they want to convince you to change rooms for a more expensive one obviously... and it doesn't...
The truth is that they all have a good location.
Only the most expensive ones have a view of the beach and the pools... and champagne all the time... but for peace of mind the rooms that face the internal patio are quieter...

Beautiful place, excellent service, very familiar
100% recommendable

When we arrived to our room, the toilet wouldn't flush, the TV didn't work and the sheets were stained.

They say that in an all inclusive you can't stay more than 1 week. We stayed 10 days and we wanted to stay 10 more!

Very good everything super recommended

The place, the facilities, the food, all excellent. Unfortunately all the staff smile at the tip. Without that there is no good service or customer service culture. They should do it without asking for anything in return.

24-03-29-09-16
24-03-29-09-16

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