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Sunscape Dorado Pacifico Ixtapa Vacations

4.2 - 5752 Reviews
Ixtapa, Mexico
Your family will be singing the praises of the Sunscape Pacifico Dorado Ixtapa after they’ve experienced a week of Unlimited-Fun® here. With its casual, laid-back atmosphere and thoughtful service, this beachfront resort lets you focus on making memories rather than making reservations. The comprehensive Explorer’s Club for kids and Core Zone for teens keep the youngest travellers content, while spa services, beach exercises, nearby sport fishing and affordable rates bring a grin to parent’s faces.Comfy accommodations with plenty of space for the family mean everyone starts their day fresh and ready for more Unlimited-Fun® and excitement!
Location: In the heart of Ixtapa, on El Palmar Beach, minutes from downtown shopping, restaurants, golf and nightclub, 25 minutes from the airport.
Important Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

  • Meals and snacks
  • All drinks (premium international and domestic brand beverage)
  • Food and snacks available 24 hours a day
  • Explorer's Kids Club (3 - 12 yrs)
  • Core Zone Teen Club (13 - 17 yrs)
  • Daily Activities
  • Evening entertainment

  • 285 rooms in one 11-storey building
  • 1 buffet restaurant
  • 4 a la carte restaurants (Italian, Grill, Mexican, Asian)
  • Snack bar
  • Room service (fee)
  • 4 bars including swim-up bar
  • 1 pool with waterslides
  • Children's pool
  • Tennis courts
  • Gift shop
  • Wireless internet in lobby
  • Safety deposit facilities at reception (fee)
  • Massage service (fee)
  • Motorized water sports (fee)
  • Golf nearby

Hotel Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Mini-bar 
  • Coffee/tea maker
  • iPod / MP3 docking station
  • Wireless Internet (fee)
  • Full bathroom
  • Balcony or terrace with ocean view
  • Max occupancy 3 adults or 2 adults and 2 children

Honeymoon & Wedding - Packages available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High303031313233333332323131
Low202022232425252524242321
Rain (mm)122187775150802853
4.2 Google Rating
Based on 5752 Reviews

Excellent family atmosphere, you don't need to leave the hotel, food, sea, fun. What more can you ask for?

We are here now for ten days and after day one we are regretting it! Food not great and repeated!! Fridge does not work and they say it does…nothing like warm beverages! No hair dryer… have to ask for one! We paid for a full ocean full and received a partial ocean view, resort did not correct this issue… Rip off. Do not pay for any kind of upgrade because you won’t get it! Of course watered down drinks! Pools are small! So no smoking but pot smoking is allowed?? Like Ixtapa but not this resort!!

Rooms are pretty outdated, but still clean. Simon, Raymundo, & Irvin were GREAT bartenders and really made our week trip the best ever.

Unfortunately ! They give preference to foreigners. ! 😭 But the truth is we all pay. ,! I don't see why they discriminate against Mexicans.

I had a very different idea of ​​the hotel, and a much higher expectation, since I once saw an advertisement about why they didn't wear bracelets; and according to this it was to make you feel at home and without distinctions, completely false, it is the hotel where my stay was not very pleasant, and it all started when I arrived at the hotel, I went for a law conference, I was going with my family, without However, the congress began at 11 a.m., and the person in charge of registering at the beginning was not friendly at all, he even prohibited my family from accessing the hotel and they had to wait until one in the afternoon, which is why I was trying to sell a supposed pass so that I could use the facilities for the remaining two hours, which I consider absurd, even denying access to the beach area, which is unheard of since that cannot be done, that really bothered me. No hotel that I have visited has behaved that way, and they have been of a much higher range than this one. Secondly, there is no variety in food, the drinks and so on are not of quality, for what the hotel charges, I think you can find a much better option and that they will give you better treatment than what this hotel offers, the reality is Ixtapa is beautiful and of course I will continue visiting, but this Hotel will definitely not be among my options again for a trip, it's not worth it.

Loved the location of this resort. A quick walk across the street for a real taste of Mexico. Also, make sure to ask Simon the bartender about his restaurant. Definitely worth the cab ride.

Wonderful 14 day stay

Nice hotel, quiet and safe, I left my things on the bunk and the things intact.
Things to improve, say the corezone is not enabled, they should put more specific activities for teenagers, adapt ping pong tables, board games, after 6, or other activities, they really don't offer anything for that age range, only childish. The food is delicious and varied, they should put spicy and not so spicy sauces, since they were all very spicy. The food truck service for the snack area is very attentive on the part of Miss Dalia and Carmen, despite the fact that they are children who ask for snacks, they always serve them well, as does the children's bar.,,also the entertainer Victor and the aquaerobics class is very fun. The room was average, there was a cockroach in the drawers and the mattresses had expired springs (room 1809), they did not give me hand cream even though I requested it by phone and directly at reception, nor extra towels. The dinner shows are very delicious, and they should let the children in the Italian restaurant, at least at an earlier time. Put more lounge chairs in the beach area. They are very limited.

Very good, nice team, very nice beach, very good location, very satisfied with the food.

Excellent hotel, well located, all the pools clean, well distributed, varied and delicious food, although it is quite full, it is super quiet and with well-established and clear rules of coexistence. The beach is clean and super wide, a super but... They don't occupy the lounge chairs and they leave them apart, no one gives a solution or puts extra lounge chairs or you get off at 7am to set aside or forget

It is an excellent hotel with excellent staff, very trained, excellent food, very delicious, I rate it 10 out of 10 in everything, I am left with a very good and excellent satisfaction, I will recommend it and I highly recommend it...

We are here right now it is the worst time we have ever had in 8 yrs the kids have taken over the large pool they have there own pool a lot of people are thinking of not coming back we tip every well the girls talked to the management but I think it did not help if you are thinking of coming here find out if it is a holiday down here or be ready for a lot of kids about 20 couples well not be coming back unless they move the rope over by the bridge and keep kids out like I said I love this place but could be time to move

It is sad to see what this hotel has become, when it was not Hyatt it was better, they seriously need to train their staff to know how to smile and treat guests well.
Those in the lounge area at the club sun pools, terrible!!! Arrogant and it seems that they do you a favor, when we pay for their loose and very good.
In the coco café area they are rude in the afternoon and at night, I repeat they do not know how to treat guests. Disappointing.
Everyone who is in the pool area should give them classes (waiters, bartenders, security), they do know what quality service is.
It's a shame that by bringing in so many young people, they don't train them.
Their food is terrible. Little variety is overcooked or raw. And the girl who makes the quesadillas is rude and has terrible manners.
But the lady who makes the gorditas and sauces is super friendly and delicious.
I really wouldn't go back, this time it wasn't worth it.
And it's not cheap to say the least.
I wish the managers would pretend to be Guests so they would realize what we were talking about.
By the way, one of the rooms we had was not cleaned all day. And that was preferred. 😡
No more talking. Some rescued the issue. Like the details they sent for birthday and anniversary celebrations.
Room 2004 and 2005

The pillows in the rooms were super bad, the facilities lack maintenance, the telephone did not work. The attention of the staff is very average if not bad since if you are not a foreigner they limit themselves to providing their service. On the other hand, since I arrived they wanted to sell me something similar to a timeshare, at least 5 times and after I made it clear to them that I was no longer interested, they didn't even say good morning to me. Regarding regular food

So far I had had an excellent experience in this place, it is the third time we have come as a family but on this occasion there was a variant that made us feel very uncomfortable, there were many foreigners, we became friends with some of them, we chatted very comfortably While they were in the bar with us the waiters were attentive and very active but when they left the treatment by the waiters changed a lot, they ignored our orders and to make matters worse they closed the lobby bar service for us at 10:49 Since in writing they had stipulated the time until 11:00, I think I know the reason for this but it does not justify the difference in treatment between clients of different nationalities, it makes it clear that the phrase that they mechanically repeat "is a pleasure to serve you" is more geared toward those who pay and tip in dollars than even toward Mexicans themselves.

Very nice place to spend with family

Damn ugly old place with dress code that doesn't even matter if it's a beach place???

Simple food, drinks, the most common

Hello, my family and I spent the end and arrival of the new year from the reception, everyone was very kind without exception, we felt safe, well cared for and we ate delicious, the children were very happy, totally recommendable, congratulations for the good work team they form.

24-03-29-01-46
24-03-29-01-46

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