Rating:
"Well very reluctantly I left NH Real Arena on April 12th after spending a wonderful 6 days/5 nights at the hotel. I was the last person to get on the plane back home as I didn't want to leave the hotel or Bavaro! I used to live in the Dominican Republic so I have stayed at several resorts in Bavaro/Punta Cana area and NH Real Arena is definitely at the top of my list!

Before I left the complaints on TripAdvisor were customer service related and I really don't know what people were talking about as the service was excellent, you never lacked for anything. We had a smooth private check-in, our room was ready at 9am when we arrived, we were able to book at all the a la cartes in less than 10minutes (don't know if it helps that we like the 9pm dinners). If you are a Paradise Club guest you are able to have a la cartes breakfasts at the Italian restaurant - most mornings my friend and I were the only people in the restaurant, it may not be as fast as the buffet, but your meal is hot and service is exceptional - a real treat.

They have a beautiful stretch of beach, it isn't a long as some hotels but it is one of the widest beaches I have stayed at. I spent most of my time at the beach, or at the private pool which had amazing service, the bartenders made sure your drink was never empty, they would go get towels for you if you needed them, Rapheal's words were "you are on vacation, relax, just call me over if you need anything" -- that is service! All the pools have a swallow area with headrests so you can sit in the water and cool off, or take a nap!

Food was great and service was outstanding. I would highly recommend this hotel.
"
Reviewer: beachgirl
Date: Apr. 30, 2009

Rating:
"I though the hotel was absolutely beautiful. Everything is brand new, friendly staff. The pools were great, the beach was amazing, very clean. The buffet food was good, but the a la carte could have been a lil better. This was my first trip to punta cana and it was amazing. I would go back to this hotel in a second, loved it!!!!!!!!"
Reviewer: Mandy
Date: Apr. 28, 2009

Rating:
"The Mirage at EdenH was a re-education on what a beautiful, and memorable vacation is supposed to be. From the moment we stepped into the Lobby, all that mattered was the gorgeous accomodation, amazing food, drinks on the perfect beach, and kindness of the staff who made it all happen. I cannot thank the EdenH enough for this experience. "
Reviewer: Anonymous [via Escapes.ca]
Date: Sep. 09, 2008

Rating:
"Just got back from Edenh (May 15-22), and loved it. Was a bit apprehensive booking in December for a resort that was still under construction, but worries were unfounded, everything was perfect. The hotel and grounds are fantastic, as would be expected in a new resort. Food was hit & miss, enjoyed the a-la-carte resto's for the most part, the buffet could have been hotter and marked better, (hard to load up in a foreign country without knowing what your eating). Only had the green bracelet, so no "top shelf" booze, but plentiful regardless. Couldn't use the two "exclusive" bars & pools, but it never really looked like anyone did anyways. Staff were very friendly, even when not understanding english, (thank you Alexis and Felix...you guys rule). Chair problem has been fixed, mosquitos weren't an issue. Would go back in a heartbeat."
Reviewer: Anonymous [via Escapes.ca]
Date: May. 23, 2008

Rating:
"The hotel was beautiful. Staff was very friendly and most spoke great english. We have no complaints about anything!! The food, drinks, a la cartes were delicious, service A+. With regards to the a la cartes and not being able to make reservations, I perfer the beeper system they implemented way better. First come, first serve. They wrote down your name & room#, gave you a coaster and when it was your turn, it flashed. You had 5 mins to get to the restaurant or else your were SOL. There was plenty of daytime activities and nightly entertainment was great. "
Reviewer: Anonymous [via Escapes.ca]
Date: Apr. 12, 2008

Rating:
"Wow!!! What a beautiful place the EdeNH Real Arena is! Were there March 29-April 4...like a dream. Our Air Transat rep Audrey was an excellent source of information. Food was excellent, very well prepared and a great selection for sure. Staff were awesome and always a "Ola" when you pass. Never had a problem with poolside chairs. Only had problems with ignorance and rudeness of other tourists complaining about petty things. I only hoped they weren't from Canada with their immature behaviour towards staff and hotel reps. I am definitely going back to this resort, absolutely great. Thanks to those at this resort who made my vacation something I will cherish always. "
Reviewer: Anonymous [via Escapes.ca]
Date: Apr. 07, 2008