Rating:
"Returned from our week at the Ocean Maya. Lots of 'pros' on the resort.... Wonderful vegetation and so many flowers, immaculate grounds, lots of animals and birds around, very clean, great rooms - though not everything worked in the room without a call to the desk but they corrected items right away. Buffet was excellent, lots of theme nights with entertainment and associated food, always music at night in the courtyard. The pools were great, clean and fun for kids and adults alike. Always lots going on there too. The service was very good, the hotel staff very happy to assist. The beach itself... not the water.... was great - very wide, lots of palapas and chairs and the sand was clean and lots of it.

The only negative was the water itself. First of all, there is a wall where the beach meets the water and whereas in pictures it looks like about a foot high, you cannot step over it to the water. It drops down quite a ways with rocks placed at the base in the water. There is an area to swim BUT a big raft of black weeds had floated in and the water was filled with them and black. (However, we went to the resort next door and swam there in areas where it was good.). The water was the only disappointment but they told us that the week before it had been beautiful... not their fault. People should realize that there is a wall that means you can only swim (when the weeds are gone that is) at either end of the wall.

Except for the water itself, it was great. A smaller resort than we are used to, but terrific. Lots of people were back for the second and third times, which says a lot. It's close to the airport and 4 km. from Playa del Carmen. They run a free shuttle from the resort in and out of Playa 4 times a day."
Reviewer: admin9437
Date: Mar. 23, 2009