1-888-685-6888

Cozumel Palace Vacations

4.6 - 1667 Reviews
Cozumel, Mexico
Cozumel Palace all-suite resort is perfectly situated overlooking the dazzling turquoise water Cozumel is so famous for. Divers are happy to be close to so many of the island’s famed dive sites; while shoppers and socializers will enjoy the short stroll into the island’s only town, San Miguel, with its array of funky bars and boutiques. All rooms are oceanview and feature a mini-bar stocked with beer, soft drinks and water – included in your holiday cost!
Location: Oceanfront, 15 min to San Miguel, 10 min from Cozumel International Airport.
Our Opnion

An amazing hotel for its value. Great views whether it'd be along the city or the ocean. The resort is notable for their amazing staff. The team is not only attentive and friendly, but they also work efficiently in all facets of the resort. The food items are great. There are also plenty of a la carte items to choose from. An amazing place for those who are interested in scuba diving.

Important Info
Some restaurants may be open for certain meals only and limited visits may apply. Dress code & reservations may be in effect for some meals. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

  • Buffet breakfast, lunch and a la carte dinner daily
  • Snacks
  • International brand drinks, Domestic beer & House wine
  • Snorkeling
  • Windsurfing
  • Introductory scuba lesson in pool
  • Volleyball
  • Daily activities
  • Nightly entertainment

  • 175 rooms in one 5-storey building
  • 4 a la carte restaurants: Mexican, Italian, Asian, fine cuts
  • Snack bar
  • 2 bars including Swim-up bar
  • 2 pools
  • Dive shop
  • Scuba diving on-site (fee)
  • Fitness facilities
  • Gift shop
  • Internet cafe (fee)
  • Spa
  • Beauty salon

Hotel Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Full bathroom w/Jacuzzi
  • Hairdryer
  • Balcony w/ocean view
  • max occupancy 4 persons

Exchange Privileges! - Guests staying at this hotel can also enjoy the facilities at all Palace Resorts in Cancun and Mayan Riviera (excluding Le Blanc Spa Resort). Transportation is not included. Not valid during holidays.

Honeymooners Bonus - Receive a bottle of sparkling wine, fruit basket, a romantic dinner, 2 t-shirts, and late check-out (6pm) based on availability. Request at time of booking. Proof of marriage certificate required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High272829303030303130302827
Low202021222523232323222120
Rain (mm)9012050170200370140120360908060
4.6 Google Rating
Based on 1667 Reviews

BEWARE, THEY PAY FOR POSITIVE COMMENTS. I WOULD NOT BELIEVE EVEN HALF OF THOSE THAT ARE HERE

Great resort. Amazing service and good food and wine.

We stopped here from another palace resort. The pool is nice but kind of small. The beach is tiny but there is the ability to go in in snorkel and other water activities right outside the doors. The food is good and the staff is always wonderful.

I recommend it, everything is very good
The hotel is small but well organized.

The hotel does not have a beach, but you can do a little snorkeling, they lend you equipment, vests and they are very attentive.

The quality of the food in general is good, the all inclusive includes room service.

It is very close to the center, you can walk there.

WORST RESORT EXPERIENCE EVER. Do yourself a HUGE favor and stay elsewhere. The staff here, especially management, couldn’t care less if you keeled over right in the lobby. They might even give you a little attitude as a bonus

After a taxi nearly ran me over by the front door, the manager’s only concern was the wristband. They didn’t care it happened at their front door, nor that I paid $3000 for my room. True story.

Excellent service, very attentive staff, very good food, excellent atmosphere 😌

It is a good hotel with excellent views

Everything very good excellent work

To start off, we booked a king bed with Ocean view and paid for the all-inclusive package upfront in full. When we arrived, we did not get the king bed we got two beds big enough for two children could not even sleep in the same bed as my partner and they were very rude about how they handled it, and after they told us, there were no king beds available. They turned around and gave a king bed to another couple that was with us that did not even pay for the whole package upfront like we did and this is after they told us, they did not have any king beds. and did not offer anything and compensation for what had happened. They switched us to a room with the king bed the following day, but still overall they did not handle the situation, very good, and was not very friendly to say the least
On top of that all of the staff, or at least the majority of them came across very rude, not very friendly, and it took us at least two hours to eat every meal that we ate which I feel is very excessive. Out of all of the staff that was working there there were only a very few that were friendly and went out of their way to try to be nice and outgoing, and make the experience and enjoyable one. I would have to say this is by far the worst resort I have ever stayed at as far as the service I received in the way I was treated.

Beautiful place, it has everything to spend unforgettable days!!!

It is an incredible place, to spend pleasant moments, it is undoubtedly a very good experience to enjoy the hotel.

Service is bad. Unless u buy diamond membership. Gandola dinner tops the worse service among all dinner options. Lunch at pool bar service worst in the lunch category. There is no dinner buffet. So, every resident fight for a place for dinner at three restaurant options you have.

Get the black band on tour wrist or dont bother to have food service.

Rooms were good, they cleaned them often and kept things stocked as requested. Food was great and service was top notch.

Excellent service, cordiality. Clean, comfortable facilities. The food at the Mexican restaurant 👌 👌 👌

Top of the Line resort, Fabulaous staff and ammenities, locarion super, Snorkeling amazing at resort..cant wait to return for a 3rd visit

Love this place only draw back is they work hard at trying to get you to buy in.

Only issue is diamond members occupy prime spots, many left open, so left to compete with the rest of guests. Beach non existent, hard to access water to snorkel. Often closed due to waves etc. When open snorkeling is very good. Will not return anytime soon.

Small, quiet resort with great personal service, great rooms, etc. Typo won't regret it but it's not a place to go on the cheap

I am very impressed with this resort. Let's start with the room. The towels are superior, the linens are very nice and the bed is extremely comfortable. I enjoyed every restaurant the service was perfect.

Impeccable inside!
Right on the ocean with a pool.
But no Beach.

24-03-29-03-51
24-03-29-03-51

Lowest Price Finder for Cozumel Palace

202404
Location Map
DISCLAIMER: Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.