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Dhawa Cayo Santa Maria Vacations

4 - 743 Reviews
Cayo Santa Maria, Cuba

Dhawa Cayo Santa Maria is an all-inclusive lifestyle resort located on a beautiful private beach. Amenities include five restaurants  and four bars, two swimming pools, fitness centre and Kids Club.

Dhawa Cayo Santa Maria also offers environmental conservation activities with a focus on caring for flamingo birds who gather near a small lake by the hotel's Fuego Del Mar restaurant. The resort emphasizes sustainable tourism at the heart of everything it does.

Location: Located beachfront on the island of Cayo Las Brujas, about 10 kilometers west of Cayo Santa Maria.

  • Buffet breakfast, lunch and dinner daily
  • Snacks 24-hour
  • Unlimited alcoholic and non-alcoholic drinks
  • A la carte dinners 3/week (reservations required)
  • Daily activities program
  • Kids club
  • Domestic drinks and select international drinks 24-hour
  • Evening entertainment
  • Introduction to scuba diving in pool once/stay
  • Non-motorized water sports (select) 

  • 516 rooms
  • 3 pools
  • 5 restaurants
  • 4 bars
  • Disco
  • Fitness center
  • 2 tennis courts 
  • Basketball court
  • Games room
  • WiFi ($)

All Rooms include:

  • Air conditioning
  • Working desk
  • LCD TV
  • Cable channels
  • Personal safe
  • AM/FM clock radio
  • Hair dryer
  • Direct dial phones
  • Coffee maker
  • Iron & ironing board
  • Mini bar

Deluxe Room

  • 1 king-size bed or 2 twin beds
  • Garden view
  • Balcony or terrace
  • 700 sq. ft.
  • Bathroom with shower
  • Up to 3 people: Maximum 2 adults; Maximum 1 child

Deluxe Partial Ocean View

  • 1 king-size bed or 2 twin beds
  • Partial ocean view
  • Balcony or terrace
  • 700 sq. ft.
  • Bathroom with shower
  • Up to 3 people: Maximum 2 adults; Maximum 1 child

Premium Oceanfront

  • 1 king-size bed or 2 twin beds
  • Oceanfront
  • Balcony or terrace
  • 700 sq. ft.
  • Bathroom with shower
  • Up to 3 people: Maximum 2 adults; Maximum 1 child

Junior Suite

  • 1 king-size bed 
  • Ocean view
  • Balcony or terrace
  • Living area
  • Bathroom with shower and tub
  • Welcome cocktail with Sparkling Wine and wet towel
  • Bottle of rum and plate of fruit in the room upon arrival
  • One additional reservation for the a la carte restaurants (minimum one week of stay)
  • VIP amenities in room
  • Robes and slippers
  • Complimentary late check out until 14:00 (subject to availability)
  • Up to 3 people: Maximum 2 adults; Maximum 1 child

One Bedroom Suite

  • 1 king-size bed 
  • Ocean view
  • Balcony or terrace
  • Living area
  • Jacuzzi
  • Bathroom with shower and tub
  • Welcome cocktail with Sparkling Wine and wet towel
  • Bottle of rum, wine of the house and plate of fruit in the room upon arrival
  • Two additional reservations for the a la carte restaurants
  • VIP amenities in room
  • Robes and Slippers
  • Beach towels in the room
  • Complimentary late check out until 16:00 (subject to availability)
  • Up to 3 people: Maximum 2 adults; Maximum 1 child

Restaurants 

Sin Frontera

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code: Casual

Porto Fino

  • A la Carte for dinner
  • Italian

Maison Gourmet

  • A la Carte  for dinner
  • French

Fuego Del Mar Bar & Grill

  • A la Carte for lunch and dinner
  • Meat & Seafood

Captain Cook Snack Bar

  • 24 hrs

Bars 

  • Havana Club Lounge
  • Havana Club Bar
  • El Porton Beach bar
  • Burbujas Bar

Honeymoon/Anniversary Bonus - Receive bonus amenities. Request at time of booking. Must present a copy of marriage certificate at time of check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


 
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4 Google Rating
Based on 743 Reviews

Very good value for Cuba. Good quality food, nice entertainment and the location is spectacular in a peninsula of Cayo Santa Maria. Staff is friendly and the animation team is awesome

Good quality price. The place is well maintained and has lots to offer. Buffet was great with healthy options. Gym and tennis court was nice too. I was pleasently surprised by the coconut / sugar cane juice hut and the snorkeling in the area. Good spots nearby if you look for them. A fantastic feast helped make New years memorable.

Hotel Dhawa Santa María, excellent axion, if you want to have a good time and rest, this is your Hotel, good service and attention,,, don't miss it..... wait for you....

The experience has been unforgettable, one of the best hotels I have visited. Excellent service, the truth is that they make you feel at home. It has wonderful views and landscape. Despite the weather playing tricks on us, we had a wonderful time with the entertainers for both adults and children. Everything super and comfortable

The only review you need to see and read. If you have ever gone to an actual nice resort, stop and reconsider your decision that has made you read the reviews.

Food quality 1.5*
Food variety 1.5*
Hotel 3*
Staff 4*
Wifi 2*
Toilet paper 1*
Water bottles 1*
Pool 4*
Coffee 2*
Booze 3.5*
Room service 0*
Food area cleanliness 3*
Beach 5*
Pool towel service 3*
Gym 4*

Here, there is no concept of spice, condiments or taste in food.

People don't know what ketchup is.

There is 0 chicken items on the property for many days.

This is NOT a 5* or even a 4*

You will get value for money, however as you pay next to nothing so you get next to nothing.

Unfortunately, this is true for 95% of Cuba properties.

Carlos Trujillo from the buffet offers personalized 5* service.

Only good thing about this hotel is people are nice, beach is good, value for money overall.
Rest, name it and it's below average.
Food is inedible particularly.
Great view · Great value
Rooms 2*
Safety 4.5*
Food & drinks below acceptable at best.
No toilet papers, rationed water, bad coffee.

Cleanliness of sheets, duvet, towels and curtains lack of love.
Smiling, polite and helpful employees.
Bartender at the Snack Bar open 24 hours who works evenings and nights called: Reycol.
Made our stay better! He was the first to greet us when we arrived late in the evening. Even though we were hungry and thirsty.Always smiling and accommodating. We saw that he was committed to customer service! Despite the constraints of the work schedule for him.

First time at this resort been to many other Cuban resorts but was pleasantly surprised a good 4 star resort. Excellent shower lots of hot water perfect air conditioning in room , great maid service and food was better than expected. Beach was amazing best one yet and the oook was so clean and fun. Staff made the resort the best!! All
So kind and friendly. Treated so well. I recommend you bring wipes and Kleenex as some Tom it’s around resort have guests taking the paper. Good entertainment considering things are different since pandemic. Air Transat was a great plane and great service. We will definitely go back to this amazing beach side resort. I recommend D hotels 3,4,5

We had a very good stay, we thank Alejandro at the reception and the director Raúl who helped us with a problem we had with Reservation Central.

Worst nightmare of our life! Do not book in Cuba, the country is in economic crisis and cannot provide.

The food is not edible, it's the same thing every day (no variety), meat not cooked enough, everything tastes the same, etc.

The wifi doesn't work.

There is no toilet paper (bring your own!)

No activity at the resort (no entertainment or spa), so the days are very long.

The service is terrible, unless you have a visible tip in your hand then they come to you!

The only positive point is the beach is beautiful and the rooms too.

Pleasant beach!
Low end food!
Excellent service!
Modest activities!
Poor WiFi!
Well located!

The worst, zero gastronomic service, in preparation and offer, beer (food in poor condition), there is no stock to replace the products, 24-hour bar without offers, there is no bread for breakfast or for any service, in a word , lousy hotel.

The site is very good. The staff is very kind. The beach is very beautiful. On the other hand, there were a lot of “locals” for New Year’s Day. They emptied the buffet and pushed other customers to get more. This ruined the end of our trip. And don’t go to the end of year celebrations that they encourage us to buy by saying that there is no more entertainment from 10 a.m. The transport is extremely poorly organized and the locals were fighting to get seats on the bus for the return trip…

Bad food, staff not understandable, sorry but last time at the dhawa

PROS:
- One of the most beautiful beaches I've seen. Blue waters and white sand.
- Gorgeous luxurious looking architecture, big pools, heavenly looking greenery/flowers. Makes you feel like you're in the garden of Eden. Shoutout to the kind sweet elderly gardeners who work so hard to keep this place looking pristine. May God bless them greatly.
- Most of the staff are friendly and attentive.
- Highly recommend booking the Jeep Safari excursion!

CONS:
- Wifi is EXTREMELY unstable. Keeps going in and out.
- Staff need more English language training in order to service guests better.
- Toilet in our room was very stained and didn't flush properly. But maid was very sweet to us and did her best. Unacceptable for a "5-star" hotel though.
- Room key card didn't work properly a few times.
- Most of the food was bland and lacked variety.
- Nightly entertainment is not entertaining. It's the equivalent of an elementary school talent show. Karaoke is ok though. They tried I guess, but not hard enough.

Overall, as beautiful as the resort is, I definitely wouldn't consider it a 5-star hotel. There is so much to improve on.

Really kind and very grateful staff, the hotel is beautiful and clean. Beach small but beautiful nonetheless. BE CAREFUL, there are sand fleas and mosquitoes. The BIG problem with this hotel is the lack of entertainment and atmosphere. We were there during Christmas week and we didn't want for anything.

Loved my vacation at dhawa, the people made me feel at home. The food is amazing tasty and divers i have no complaints about this resort. will come back due to the quality of the beach the activities at the beach and the great service

barbara is the best!
The food and people from the resort are amazing. great beach space and clear water. multiple water activities. overall experience better than advertised.

The hotel remains very clean as always and the staff is unsurpassed in their attention and customer service. On our return we have found new varieties, such as dinners by the pool and cocktails for repeat guests. Barbara, Yani, Rafa, Yoandry in the sports bar, Henny and Marbelio on the beach and Rene at the buffet make customers enjoy the facility again.

Just came back from there two weeks ago , our first time there )love the place ,great layout great staff

24-03-29-08-49
24-03-29-08-49

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