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Dreams Playa Mujeres Golf & Spa Resort Vacations

4.5 - 4873 Reviews
Playa Mujeres, Mexico

Welcome to the Dreams Playa Mujeres Golf & Spa Resort, where dream vacations do come true. This upscale property invites guests of all ages to indulge in Unlimited-Luxury®, gourmet dining and professional entertainment on idyllic Playa Mujeres, offering miles of white sand and a breathtaking tropical setting. With so many activities and water sports to choose from, you can do as much or as little as you like before retreating to your luxurious suite.

Location: Playa Mujeres, 10 min from downtown Cancun and 35 min from Cancun International Airport

Our Opnion

Located in the new Playa Mujeres area just north of Cancun, this Dreams resorts is great for families and couples. The kids water park area is expansive and the kids club will keep them entertained throughout the day. There are also 2 large water slides and a lazy river area which is great for kids and adults alike. The service at this resort is top notch and they even have a pool conierge who makes sure you time under the sun is well taken care of. The pool side day beds are a nice touch, they are limited in number though so make sure to grab one early! The beach area is wide but if you are into snorkeling, there is not much to see around this area. The food at both the buffet and a la carte restaurants is great, the Brazilian steak house, is especially nice!

  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Endless daytime activities and live nightly entertainment
  • Theme nights and beach parties
  • Kid's Club
  • Teen Club
  • Waterpark
  • Beach and pool volleyball
  • Billiards
  • Ping-pong
  • Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons
  • Traditional Temazcal steam room ceremony per guest, per stay
  • Pool rafts
  • Kayaks
  • Hobie Cats
  • Water polo
  • Water aerobics
  • Snorkeling
  • Boogie-boarding 
  • No wristbands required
  • Free Wi-Fi and free international calling to the US and Canada 
  • Complimentary green fees
  • Adults can use the facilities of Secrets Playa Mujeres

Preferred Club Inclusions

  • Check-in and check-out with personalized service at the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts and fine liquors served in the Preferred Club Lounge
  • A la carte breakfast at Maris Seafood Restaurant
  • Access to the wet areas of the spa at Secrets Playa Mujeres (once/stay, adults only)
  • Access to the Lazy River pool
  • Preferred Club area on the beach
  • Discount of 20% on select spa treatments (not combinable with other promotions)
  • Upgraded Mini-bar and bathroom amenities 
  • Complimentary computer access in Preferred Club Lounge
  • Complimentary newspaper in room daily upon request (English and Spanish)

* Included with "Preferred Club Junior Suite Ocean View", "Preferred Club Junior Suite Swim Out Ocean View" and "Preferred Club Junior Suite Ocean Front with Private Pool" only.

  • 502 rooms
  • 3 pools
  • Waterpark
  • 10 restaurants
  • 9 bars
  • Fitness facilities
  • Dreams Spa by Pevonia® (fee)
  • Wi-Fi throughout the resort
  • Convenience Store
  • Gift shop
  • Convention centre
  • Beauty salon
  • Car Rental (fee)
  • Doctor on site (fee)
  • Laundry services (fee)
  • Golf course nearby (fee)

Junior Suite Garden View

  • Furnished private terrace with Jacuzzi
  • Garden view
  • 602 sq. ft. / 56 sq. meters
  • Up to 4 guests with a maximum of 3 adults
  • Maximum 2 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request

Junior Suite Pool View

  • Furnished private terrace with Jacuzzi
  • Pool view
  • 602 sq. ft. / 56 sq. meters
  • Up to 4 guests with a maximum of 3 adults
  • Maximum 2 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request

Junior Suite Partial Ocean View

  • Furnished private terrace with Jacuzzi
  • Partial ocean view
  • 602 sq. ft. / 56 sq. meters
  • Up to 4 guests with a maximum of 3 adults
  • Maximum 2 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request

Preferred Club Junior Suite Ocean View

  • Furnished private terrace with Jacuzzi
  • Ocean view
  • 602 sq. ft. / 56 sq. meters
  • Up to 4 guests with a maximum of 3 adults
  • Maximum 2 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request
  • Please see All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Ocean View

  • Furnished private terrace with access to a semi-private pool overlooking the ocean
  • Ocean view
  • 624 sq. ft. / 58 sq. meters
  • King Suite: Up to 4 guests with a maximum of 3 adults; maximum 2 children
  • Double Suite: Up to 5 guests with a maximum of 3 adults and 1 child or 2 adults and 3 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request
  • Please see All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Ocean Front with Private Pool

  • Furnished private terrace
  • Ocean front private pool and direct access to the beach
  • 624 sq. ft. / 58 sq. meters
  • King Suite: Up to 4 guests with a maximum of 3 adults; maximum 2 children
  • Double Suite: Up to 5 guests with a maximum of 3 adults and 1 child or 2 adults and 3 children
  • One king or two queen size beds
  • Sofa bed
  • 48" flat screen satellite TV
  • Wi-Fi
  • Furnished sitting area with sofa bed
  • Blackout drapes
  • Ceiling fan
  • Direct dial telephone
  • Alarm clock radio with capability to connect several electronic devices
  • USB connectors
  • Dreams Box for private room service delivery
  • Electronic laptop-size safe
  • Daily refreshed mini-bar with beer, soft drinks, juices and bottled water
  • Nespresso coffee machine
  • Hair dryer and vanity mirror
  • Bathroom with Rain shower and double vanity
  • Full length mirror
  • Bathrobes and slippers
  • Pillow menu
  • Connecting rooms available upon request
  • Please see All Inclusive section for Preferred Club inclusions

Restaurants

World Café

  • Buffet for breakfast, lunch and dinner
  • International cuisine

Maris

  • A la carte for lunch and dinner
  • Seafood
  • *Buffet breakfast is available for Preferred Club guests only

The Sand Bar

  • A la Carte for lunch
  • Grill

L'Etoile

  • A la carte for dinner
  • French
  • Evening dress code is formal
  • Minimum age is 18 years old

Tres Colores

  • A la carte for dinner
  • Mexican
  • Evening dress code is formal

Fusion

  • A la carte for dinner
  • Asian cuisine
  • Evening dress code is formal

Mezés

  • A la carte for dinner
  • Mediterranean
  • Evening dress code is formal

Gaucho Grill

  • A la carte for lunch and dinner
  • Brazilian
  • Evening dress code is formal

That's a Wrap

  • Healthy Snack Bar

Dulce

  • Coffee shop & desserts

Bars

  • Beach Bar
  • Wet Bar
  • Main Pool Bar
  • Sports Bar & Disco
  • Lobby Bar
  • Theatre Bar

Sip, Savor & See Dining Experience - Visit nearby Dreams Resorts & Spas and Now Resorts in Cancun and the Riviera Maya (transportation not included, reservations required).

Newlywed & Anniversary Bonus 

  • Welcome letter
  • Fresh fruit
  • Bottle of sparkling wine
  • Special turn down service
  • Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
  • 15% discount on all spa treatments

Request at time of booking. Proof of wedding will be required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High282628282829303131272626
Low171717182021222323201919
Rain (mm)8956414111717810915022921897109
4.5 Google Rating
Based on 4873 Reviews

Excellent facilities have everything for an incredible vacation, from the first moment you can realize the quality

Came here for three nights 6/21 - 6/24 with family: 41 year-old, 39 year-old, 8 year-old, & 10 year-old. We had spent 3 night previously at another resort but wanted a change in scenery during our vacation. Overall, we thought it was okay but would not go back again (and everyone agreed). We’ve been to Cancun, Playa del Carmen, & the Riviera Maya several times & is our favorite place to vacation. But this is not a place for families to spend a vacation, this is more of a party/wedding venue.

Cons (BIG one at end): [!] Very slow check-in process (they are more focused on trying to sell everyone time shares). They will sell you pretty hard if you let them. [!] Room service is terrible slow. I think we waited over an hour the one time we did order. [!] It’s almost impossible to book their restaurants through the app. Called front desk & was told that reservations are made daily and it opens up at 1:00p and got on at 1:00p to book the hibachi but it was already booked! Front desk didn’t have an answer. [!] There’s a lot of concrete on the resort and you definitely feel the reflective heat. Not much of shade and palm trees like on other resorts. [!] big groups of loud obnoxious teens and adults. Not a place for families. [!] service is incredibly slow at dining places. They run their food service employees ragged. They do their best but it’s not enough personnel. [!] water not as nice as area in the Cancun Hotel Zone but it did have less seaweed and water is calmer. [!] There were loud weddings right outside the rooms with concert-grade speakers that didn’t end until 11:00p each night. It’s laughably loud and the resort design is like an amphitheater that bounces the sound on almost every building. I couldn’t believe it. Closing your curtains has zero effect on how loud it is; there’s no way to avoid it.

Pros [+] Bar serve drinks quickly. Again, probably because they realize it’s a party resort. [+] Childcare at kids club has good hours and personnel are very good with kids. [+] bellhops/porter service is quick [+] grounds kept very clean and maintained [+] Ice cream joint was very good and so was the steakhouse. [+] Good place for a wedding.

Summary: While our overall stay was okay, there are better options in my opinion & perhaps it will change when the hotel isn’t too focused on their money-makers of weddings & timeshare or “vacation club” sales. If you’re looking for a wedding venue, this is a good place but if you’re just a small family looking to have a good vacation, I’d recommend elsewhere.

Part of a trip that included access to both Dreams and Secrets. Too many teenagers getting drunk and obnoxious while supposedly being "supervised" by their parents.

Food is mediocre as expected with any all-inclusive resorts. All of the employees were great and very friendly. Lots of bars to choose from and many different pools. Our room was very nice and had a jetted tub on the balcony. Very expensive resort. Anything you buy at the store, the outside vendors or the good booze at the bars will be at a premium price. For example a bootle of sunblock was $42.00 and a bottle of Azul Reposado was $321.00 USD which is around $160 in California. All in all it is a very nice place. Unfortunately is was spring break so there was a lot of underaged drinkers. Mexico is 18 and up.

Amazing resort. Great service, pools and staff.

Fun, comfortable, good service.

February 28th - March 4th

One may ask, what has kept us returning for the 7th time to the Dreams Playa Mujeres Golf and Spa Resort. It could be the lush gardens, the safe and beautiful beach, the exceptional restaurants or the comfortable rooms. For us, it is all of this and much much more. The employees definitely set this resort apart from any other all inclusive resort we have ever stayed at in Mexico. The service staff, specifically, Herberth, Fransisco, and Santiago consistently provided impeccable service while we were lounging around the pool and made us feel like we were the only ones staying on the resort. The special touches and thoughtful gestures these individuals provided went beyond our expectations. The star of our trip for us was Roxanna (Pool Concierge) who welcomed us back with open arms, and made us feel comfortable with her sincere and overly gracious service. The attention to service that Roxanna provides is a true gift to this resort.
All of these employees deserve to be recognized for the excellent service they consistently provide time and time again.
See you next time!

Amazing place! Once we vacation at a resort location, we seldom go back to the same place as we enjoy going NEW places. But this resort, we plan on going back to stay!

We had a wonderful holiday at Christmas 2023, excellent service from all the staff, good food and an unbeatable location, Playa Mujeres has become one of my favorite destinations and this hotel is one of the best in this entire area, very grateful to Alfonso's excellent and wonderful service in the Lobby bar looked after us very well every night.
Antonio and Angel at Maris also treated us very well during breakfast.
I hope to return in the future because the hotel really is charming

This is a beautiful place! All the staff is so friendly and helpful. We had a dinner to celebrate the marriage of our daughter and the staff made sure we had a private location away from the huge event that was happening the same evening. The service from the airport was seamless. Many food options, all of which have been very good.

All good except Waiting queues for restaurants

Very disappointed with Dreams at the moment, as another reviewer has pointed out, right now they have given most of the 'family' hotel to a bank conference. Our lovely family holiday has been ruined, we are only here for a week and most of that the conference is going on. Bank banners everywhere, their private stage and lighting rigs all over the main areas of the hotel. Search lights all over the windows of rooms until half past midnight. I had to have my children moved at midnight as there are now mobile generators right outside the back of their room! Diesel smell all through and very very noisy, my youngest has been feeling sick because of it. They managed to move them but it's not good enough. This is supposed to be a family hotel! There are already so many people here, witnessed people smoking inside the main area of the hotel, vaping INSIDE the lobby, I thought this was illegal here? I've asked to see the manager when she arrives at 10am so let's see what happens!!

Update - photos have had to be removed as the review was being marked as spam. Other reviews complaining about the same conference have now disappeared. Very suspicious behaviour if the hotel are trying to stop reviews being posted. BEWARE!

Update 2 - the hotel are now letting bank employees smoke all over the hotel

if you want someone to purposely take you to the wrong place, stay here… all around very not good hotel

The truth is, a wonderful experience and we still have 3 days left, the KINDNESS of 99.9% of the staff is super remarkable, I want to highlight the excellence in the attention of Angel in the rest of Fusion, Fernando and Juan in Tres Colores, Jesica in the Ice Cream Parlor, Silvia in the Fusion reception and today at Le Toile, Raúl in the pool, Victor the lifeguard and Francisco of quality always smiling and in a fair roll. Sublime the food at Fusion and Le Toile. Something to improve, we must add more variety of types of pillows.
Today we are leaving VERY HAPPY with how much fun we had and although it is not our custom we are thinking of returning, we also want to highlight the guys from COREZONE, Josué and Berenice, they treated us wonderfully. CONGRATULATIONS.
NOTE: We are family. anti show with animals.

Excellent service and staff. My only complaint would be having to get up early to secure a recliner at the pool. They need more. The food selection is wonderful and served hot! Go figure. Highly recommend.

We transferred here from Wyndham Altra to attend a wedding in August last year. This all inclusive hotel is far the worst one we stayed in Mexico.

The design - is not updated, some of the pool floor has cracks and looks renovation, the hallway towards our room has always a pool of water after rain and was never drained even after calling about it which deems unsafe for anyone.
- They use stained table napkins and coasters, super rough towels and cigarette burnt holes couch covers.
- Our room has a jacuzzi and balcony but the lounge seats are always wet from the rain and the water just stay there and some seeped in our room so we had to put towels by the sliding door so our stuff wouldn't get wet.
- Hallways does not have lights and fans (hot humid and dark), some are even low ceiling. Elevators are very limited and small. If someone is checking out you'll have to wait like 20minutes.

Service - some of the staff are friendly but we also noticed the ones serving food are the worst especially in the breakfast buffet section (Egg Lady - uses broken gloves while cooking which is very unsanitary, Crepe Lady - doesn't seem to like her job and if you ask for toppings she just frowns)
Staff here does not cater the needs of the guests very well. Disappointing!

- There is always a line in the breakfast restaurant (for an all inclusive hotel why don't you offer other venue so people wouldn't get stucked for 10 to 15 minutes waiting to have breakfast. Lines everywhere (Eggs & Crepe section). Service is very poor and slow.
- Ordering food for Room service takes 80minutes to arrive from the time you order by the phone (this is also noted on their in room tablet that is broken most of the time. After waiting your food is cold and you're not hungry anymore.

***Warning to everyone who will go here***
Me, my husband and my 20months old baby got food poisoned here. We almost missed the wedding ceremony and totally lost our chance to celebrate with the newly weds for their reception because our whole family was all out sick. Fever, vomiiting and diarrhea hit us hard.

No in house doctor on this inclusive resort, if you want to see one you have to pay $300 extra.

Also my baby got foot and mouth disease after going to the kiddie pool.

Never again we will come back to this place.

Terrible!

Excellent place, beautiful beaches like the entire Caribbean.

Everything is superb. Service is a different level. All services, from restaurants, to pool folks, and room service was nice. I hope they remain same quality when I go back in a year or two.

This is a beautiful resort with nice options for family travel.

Truly the best of the best in Cancun I would return a thousand times

24-03-29-10-55
24-03-29-10-55

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