- 500 rooms in one 17 storey & two low-rise buildings
- 1 buffet and 2 a la carte restaurants (Mexican, International)
- 3 bars including Swim-up bar
- Pools with waterfalls, slides and swim-up bars
- 27-hole golf course on site (fee)
- 9 tennis courts (fee)
- Fitness center (fee)
- Sauna
- Beauty salon & spa (fee)
- Watersports center
- Shopping plaza
- Disco
- Theatre
Castilla Hotel Rooms include:
- 2 double beds or 1 king bed
- A/C
- TV
- Ceiling fan
- Balcony
- Max occ. 4 persons
Exchange Privileges - Clients staying at the El Cid Castilla can use all services and facilities at the El Cid Granada. The two hotels are joined by a Skybridge.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.
What's Included
Vacation package bookings include the following:
- Round-trip flights
- Hotel accommodations
- Airport transfers (see exceptions below)
- Departure taxes (see exceptions below)
- Tourist cards (see exceptions below)
- Hotel taxes
All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.
- All meals
- Drinks (typically soft drinks and domestic beer, wine and spirits)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
Items not included:
- Baggage fees (if applicable, see Supplier's terms on reservation page for details)
- Resort and Environmental fees (if applicable) must be paid directly to the hotel
- Travel insurance (mandatory if traveling to Cuba)
- Airport transfers for packages to USA
- Airport transfers for packages to Europe
- Items of a personal nature
NOTE:
- If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
- As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.
| Avg. °C | J | F | M | A | M | J | J | A | S | O | N | D |
| High | 25 | 25 | 26 | 27 | 29 | 31 | 32 | 32 | 32 | 32 | 29 | 26 |
| Low | 16 | 16 | 17 | 19 | 22 | 25 | 26 | 26 | 26 | 24 | 20 | 17 |
| Rain (mm) | 10 | 3 | 1 | - | - | 1 | 6 | 8 | 7 | 2 | 1 | 1 |
Based on 10252 Reviews
The location is very good, it has a view of the beach and a large pool, but since it is shared with the guests of the Moro and Granada, the pools and restaurants fill up on weekends.
The food is tasteless, we prefer to go out to eat some days.
If you buy an all-inclusive package, they still charge you an extra charge per day at reception that includes WiFi and parking. The snacks still have an extra cost.
The younger waiters generally treated us very well, but there were others who ignored you or took a long time.
They charge an additional 250 per night to improve the experience but the safe didn't work, the air conditioning didn't work, the telephone extension didn't work, the coffee maker was dirty with the previous guest's coffee and the late check out thing is a complete lie. To make matters worse, they deactivated the cards at 11am and someone had to go to reception wet to see that they let them into the room. If they wanted to improve the service they should review all those aspects instead of charging 250 pesos per night because in the end neither the cashier nor the late check out thing worked. Thanks, maybe I'll come back but I don't think I'd recommend them.
Wonderful place to enjoy with the person I love the most and who is an important part of my life MY WIFE!!!!
The place is old as hell.....the service was awful, the rooms seem to have better days, overall the place is meh! Please don't stay there!
Excelent service
Very good atmosphere
You can use the facilities of the other hotels. They have good service and it is centrally located, the only thing I feel they have to improve is the pool towel service, which runs out quickly. From then on everything is super good.
Everything was super 🤟
It is one of the best hotels, the waiters are incredible and their food is delicious.
Nice room, many pools, everything very good 👍🏻
What I didn't like is that if you want Wi-fi, they charge you for it 👎🏻
Very nice hotel... very comfortable..... good service.... and next to the sea... 👍
It's been a while since I had a good time
Excellent hotel and personalized service
It is a good hotel with an incredible view, good food and it is very comfortable, good location. The only problem we had the last time I went was that it took them forever to let us into our rooms. Beyond that, I highly recommend it.
Hotel complex made up of three very spacious units, clean, safe, varied breakfast-lunch-dinner buffet, excellent service, excellent location, varieties, activities
foods good, service is great, rooms are great.
Terrible service, we just went, they charge you for the internet (not everyone uses it, we bring data or internet packages in the Mobil) they charge you for parking, they also charge you if you were to go to the other facilities (whether you go or not, they will charge you They charge) the rooms are delivered to you until 4 in the afternoon and if you have to deliver it at 11, the food is terrible for the restaurants you take a reservation which by the way is not easy to find a place or time they put my obstacles in the last one you choose for not going anyway......
The hotel is old and expensive, they charged me a fee that was never explained to me, only that I had to pay, they woke me up early just to charge me something I didn't owe and on top of that they disconnected my internet for which I paid separately for that service. There were no towels or beds available, they deactivated my keys, I would never return or recommend it. There is not good service for the capacity of people that the hotel can receive
It's good but it needs to be more frendly
