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Excellence Playa Mujeres Vacations

4.9 - 10279 Reviews
Playa Mujeres, Mexico
Excellence Playa Mujeres is an adults-only (18+) resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts an inland marina and a spectacular Greg Norman signature golf course right on the Caribbean. The jewel of Cancun offers spacious rooms and suites furnished in elegant contemporary decor, many with an expansive rooftop terrace complete with private Hydro Spa Pool. Here, everything is taken care of and nothing is left out. So you are free to create those moments you dream of… memories you'll have forever.
Location: Set in a virgin oasis on the mainland sheltered by Islas Mujeres. 25 minutes from Cancun International Airport. 
Our Opnion

The Excellence is an amazing luxury hotel perfect for couples and honeymooners wanting to stay in Cancun. The resort grounds and rooms are elegant, modern, and immaculate. The staff is amazing here, going out of their way to ensure that you are getting the most out of your vacation. The view from the beach is incredible and the pools are amazing. There is never a shortage of loungers, so you don't have to ever play the 'towel game' with others. The quality of the food here is OK. The a la carte restaurants seem to be serving the same dishes and there are some inconsistencies with the the quality of food they serve at the buffets. Their attempt at seafood dishes are great though. Overall, this is an amazing spot for those wanting some R&R.

Important Info

Adults 18+ only. Some restaurants may be open for certain meals only and limited visits may apply. Dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international premium and domestic alcoholic beverages
  • 24 hr. room service
  • Pool & beach waiter service
  • Coffee bar serving ice cream and pastries in the afternoon
  • Sailing
  • Windsurfing
  • Sea kayak
  • Snorkeling
  • Introductory scuba lesson
  • Daily activities
  • Tennis clinics
  • Game room
  • Library
  • Fully equipped fitness center with state of the art equipment  

  • 450 rooms
  • Restaurants including 10 a la carte (Italian, Mediterranean, Gourmet, Mexican, Asian, Lobster, French, Steakhouse and Indian)
  • BBQ/Grill
  • 11 bars
  • 7 pools
  • 4 independent hot water jacuzzis
  • Fitness Centre
  • Tennis court
  • Shopping Galleria
  • Beauty salon
  • Games room
  • Gift shop
  • Meeting facilities
  • Water sports centre
  • Spa Outdoor whirlpool(s) Room service Laundry services Library, florist, and

Junior Suite

  • Spa or pool view
  • A/C
  • 4-poster king or 2 double beds
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Private Jacuzzi with indoor and outdoor access
  • Full marble bathrooms with a double shower for two, separate water closet, double vanities with hair dryer, scales, vanity mirror, VIP toiletries
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Junior Swim-up Suite

  • Spa or pool view
  • King bed
  • Instant access to the pool
  • Private terrace with lounge setting
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Private Jacuzzi with indoor and outdoor access
  • Full marble bathrooms with a double shower for two, separate water closet, double vanities with hair dryer, scales, vanity mirror, VIP toiletries
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Terrace Suite

  • Spa or pool view
  • King bed
  • Sitting area
  • Private terrace with lounge setting
  • Plunge pool on terrace
  • Open-air shower on terrace
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Jetted whirlpool bath
  • Full marble bathroom
  • Seperate WC and double vanities
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Two-Story Rooftop Terrace Suite

  • Two-story terrace suite
  • Spa or pool view
  • King bed
  • Sitting area
  • Private terrace with lounge setting
  • Plunge pool on terrace
  • Open-air shower on terrace
  • A/C
  • Flat screen TV
  • CD/DVD player
  • Free wireless internet
  • Radio/alarm clock with iPod connectivity
  • In-room safe
  • Coffee/tea maker
  • Stocked mini-bar (with beer, juices, soft drinks, water and snacks)
  • In room premium liquor and wine bottle service
  • Free calls to USA & CAN
  • Jetted whirlpool bath
  • Full marble bathroom
  • Seperate WC and double vanities
  • Bathrobes & slippers for use
  • Iron & ironing board
  • Pillow menu, turn down service and hotel stationery
  • Concierge service from 7am-11pm
  • Private balcony or terrace with lounge furniture
  • Excellence Club option available

Excellence Club Honeymoon Suite 

  • Round Jacuzzi for two with indoor & outdoor access
  • Ocean front
  • Furnished terrace with lounge bed
  • Four poster canopy king bed
  • Extra-wide L-shaped sofa
  • Full marble bathroom
  • Separate WC
  • Separate living room
  • Separate shower for two with rain shower
  • Room service box
  • Scale and double vanities
  • Flat screen satellite TV
  • Bathrobes and slippers
  • Iron and ironing board
  • Pillow menu
  • Wireless direct dial phone
  • Free calls to USA & CAN
  • Free high speed wireless internet
  • Walk-in closet
  • Air-conditioning with in-room climate control
  • CD/DVD player
  • Radio/alarm clock with I-pod connection
  • Electronic in-room safe (laptop size)
  • Coffee/tea maker
  • Daily turn down service
  • Refreshed minibar with beer juices, soft drinks, water and snacks
  • Express ironing (1 outfit per person/stay)
  • Turndown service and Excellence stationary
  • In room Check in & Check out
  • Butler Service for luggage
  • Special Jacuzzi decoration (must be booked in advance through concierge)
  • Access to private lounge
  • Spa treatment (1 per person/stay)
  • Nespresso machine
  • Express room service
  • Acess to 2 private pools and 2 independent Jacuzzis

Excellence Club Imperial Suite

  • Round Jacuzzi for two with indoor & outdoor access
  • Spacious 2,560 sq ft suite
  • Ocean front
  • Two -story
  • Private rooftop terrace with plunge pool, shower and two lounge beds
  • Four poster canopy king bed
  • Extra-wide L-shaped sofa
  • Full marble bathroom
  • Separate WC
  • Separate living room
  • Separate shower for two with rain shower
  • Room service box
  • Scale and double vanities
  • Flat screen satellite TV
  • Bathrobes and slippers
  • Iron and ironing board
  • Pillow menu
  • Wireless direct dial phone
  • Free calls to USA & CAN
  • Free high speed wireless internet
  • Walk-in closet
  • Air-conditioning with in-room climate control
  • CD/DVD player
  • Radio/alarm clock with I-pod connection
  • Electronic in-room safe (laptop size)
  • Nespresso Machine
  • Daily turn down service
  • Turndown service and Excellence stationary
  • Refreshed minibar with beer juices, soft drinks, water and snacks
  • Access to private lounge
  • Laundry service
  • Barman service
  • Luggage unpacking/packing service
  • One private wine cellar dinner
  • Welcome/departure gift
  • Unlimited access to Aqua Wellness Spa circuit
  • Express room service
  • Access to 2 private pools and 2 independent Jacuzzis

Restaurants

Agave

  • A la carte for dinner
  • Mexican
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Barcelona

  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Basmati

  • A la carte for dinner
  • Indian
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Chez Isabelle

  • A la carte for dinner
  • French
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

The Grill

  • A la carte for lunch and dinner
  • American
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Flavor Market

  • A la carte for dinner
  • Gourmet
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

The Lobster House

  • A la carte for breakfast, lunch and dinner
  • Seafood
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Las Olas

  • A la carte for lunch
  • International

Spice

  • A la carte for dinner
  • Asian
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Toscana

  • Buffet for breakfast and lunch, a la carte for dinner
  • Italian
  • Dress code is dressy casual for dinner (long trousers and t-shirts with sleeves for gentlemen)

Bars

  • Sports Bar

Honeymoon/Anniversary Bonus - Fresh fruits, sparkling wine, rose petal in the room upon arrival, special turn down service, 1 champagne breakfast in bed, and 15% discount on all spa treatments at the spa. Marriage certificate required upon check-in.

Weddings - Wedding package is available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
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Low171717182021222323201919
Rain (mm)8956414111717810915022921897109
4.9 Google Rating
Based on 10279 Reviews

Excellent facilities and service

A wonderful place to stay

Excellent place highly recommended

Simply wonderful, an unforgettable memory, the stay, the service, the staff, without hesitation, I would return

Highly recommended this place.

DON'T USE THE "VIRTUAL AGENT" ON THEIR WEBSITE!!
I was trying to cancel my flight and not my hotel room and the virtual chat listed all the room reservations and asked me if I want to cancel the rooms or cancel other bookings. I clicked "cancel other bookings" since I didn't want to cancel my rooms. But then it responded that my room bookings are cancelled!!!!! Now I have to book again with a higher price! I was on the phone with the hotel for ~1 hour and they also didn't help me adjust the price!

Me and my family were delight with the service the people there are very nice and polite. Very respectful ,clean,beautiful

The gastronomy in the hotel restaurant exceeded all my expectations. The dishes were delicious and expertly presented. Additionally, the breakfast buffet offered a wide variety of fresh and delicious options.

Wonderful, luxurious and extraordinary service, food with unmatched flavor, I will definitely return on my next vacation.

Our experience at Excellence Playa Mujeres was simply magical. The atmosphere was incredibly romantic and peaceful, providing the perfect setting for a relaxing getaway for our anniversary. We can't thank the staff enough for making our fourth stay so memorable.

As I have noted before, it is the people that truly make this resort special. A special shout-out to Angel at Manga, whose exceptional and personal service left us truly impressed. He went above and beyond to ensure we had a fantastic dining experience. Basmati has always been our favorite restaurant on the resort (do not skip this delicious Indian restaurant), and Anabel's warm and attentive care made our visits there absolutely exceptional. In fact, we couldn't resist going back for seconds!

When it came to enjoying delicious cocktails, Ceasar at the martini bar was the absolute best. He is a legend. If you know, you know.

Our days were spent basking in the beauty of Excellence Playa Mujeres' EC Beach, and Josue (our outstanding beach concierge) made sure we had everything we needed to make the most of our time in paradise.

This was the first trip where we had an amazing concierge (we were in building 9)! Andres seemed to find us where ever we were and made sure that our every request was met. From pillows, to booking our spa treatments, to ensuring we had the most romantic dinner for our anniversary - he was simply the best.

Overall, Excellence Playa Mujeres provided us with a vacation that we will cherish forever. The exceptional service and incredible staff made our stay truly unforgettable. We can't wait to return and create more beautiful memories at this stunning resort. Thank you, Excellence Playa Mujeres! 🌴🌟

Everything is beautiful, I recommend it 😊
Excellent and very father 🤩🤩

Excellent 👌 service

It has very beautiful views and a very comfortable atmosphere, the service is super good and the place is also very nice

An incredible experience!!! Excellent service, a place to enjoy the best.

Very beautiful place to rest, very comfortable and pleasant atmosphere 100% guaranteed

24-03-19-10-04
24-03-19-10-04

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