If you have a taste of luxury, romance and adventure, then Excellence Riviera Cancun is where you belong. The all-suite, adults only resort is set along Mexico's renowned Riviera Maya, 15 minutes away from Cancun's airport, on an immaculate white sand beach. Six meandering pools wind through the grounds. You have access to 9 international restaurants from French to Asian to Gourmet, 11 bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea.
Location: On the beach, 25 minutes to downtown Cancun and Playa del Carmen, 15 minutes from the airport.
Beautiful resort with great amenities and plenty of activities. There is a variety of buffet and a la carte items available. There are plenty of pools and lounge space available. Great daytime and nightly entertainment.
- A la carte or buffet breakfast and lunch
- A la carte dinners (unlimited, no reservations required)
- Snacks
- Daily activities program
- Daily sports
- Domestic brand drinks (unlimited)
- Selected premium and international drinks (unlimited)
- Evening entertainment
- In-room liquor dispenser
- Mini-bar restocked daily (water, soft drinks, juice, beer and snacks)
- Non-motorized water sports (select)
- Phone calls to Canada
- Pillow menu
- Room service available 24-hour
- Turn-down service
Excellence Club Inclusions
- Premium suite
- Private check-in and check-out plus early check-in and late check-out subject to availability
- Private concierge service (7:00 -23:00)
- Private lounge area with PCs, Internet access, buffet and bar service (7:00 -23:00)
- VIP toiletries
- Upgraded room service menu in-room
- Upgraded mini-bar including premium liquor and wine to preference (List available with our Club Concierge)
- Nespresso machine
- Sparkling wine upon arrival
- Fresh flowers upon arrival
- Daily delivery of fresh fruit and petit fours
- Private beach area
- Daily complimentary newspaper
- Shoeshine service
- Complimentary beach bag for use during your stay
- Free Wi-Fi connection in rooms
- Includes Aqua Wellness Spa Treatment, 1 per person per stay
- 440 well appointed Junior Suites in fourteen 3-storey buildings
- 10 restaurants
- Snack bars
- 11 Bars
- 6 Swimming pools (2 heated in winter)
- 5 Outdoor Jacuzzis
- 1 Lit Tennis Court and 1 Multi Sports court
- Library
- Shopping galleria
- Fully equipped Fitness Centre
- Fitness trail - scenic, tropical route for walkers & joggers
- Yoga & fitness classes
- Signature outdoor Spa Garden with warm, shallow mineral water whirlpools ($)
- Full service world-class indoor Spa with sauna, salt water pools, private swiss showers, massage & body treatment rooms ($)
- Deep sea fishing ($)
- Bicycle tours
- Concierge desk
- Free Wi-Fi internet
- Meeting rooms available
- Medical facilities ($)
- Laundry services ($)
- ATM
- Golf nearby
All rooms include:
- Full marble bathroom with jetted whirlpool bathtub, separate shower, separate water closet
- Coffee/tea maker
- Vanity mirror
- Pillow menu
- Double vanities
- Scale
- CD/DVD player
- Private furnished balcony
- 42" flat screen TV
- Service box for room service
- Air-conditioning with in-room climate control
- Mini-bar (stocked with beer, juices, soft drinks, water and snacks)
- In-room safe
- VIP amenities
- Bathrobes and slippers
- Radio alarm clock with iPod docking station
- In-room premium liquor & wine bottle selection
- Hair dryer
- Direct dial telephone
- Turndown service
- Iron & Ironing board
Junior Suite Spa or Poolview
- Maximum Number of Adults 3
- Maximum Occupancy 3
- 1 King bed or 2 double beds
- Sitting area
- View of the spa and pool
- Private furnished balcony
Junior Suite Swim-up Spa or Poolview
- Maximum Number of Adults 3
- Maximum Occupancy 3
- 1 King bed or 2 double beds
- Sitting area
- Direct access to the swim-up pool
- View of the spa and pool
- Private furnished terrace with outdoor Jacuzzi, 2 sunbeds and one hammock
Excellence Club Junior Suite Oceanfront
- Maximum Number of Adults 2
- Maximum Occupancy 2
- 1 king or 2 double beds
- Sofa bed
- Living area
- Outdoor jetted whirlpool bathtub for two
- Please see All Inclusive section for the Excellence Club Inclusions
Excellence Club Honeymoon Suite Oceanfront
- Maximum Number of Adults 2
- Maximum Occupancy 2
- 1 bedroom with king bed
- Butler service for luggage
- Special Jacuzzi decoration (must be booked through concierge)
- Two private and furnished balconies (one with outdoor jetted whirlpool bathtub) with oceanfront view
- Separate living room area
- Spacious 1041 sq ft suites
- Please see All Inclusive section for the Excellence Club Inclusions
Excellence Club Junior Suite Swim-up Suite Oceanview
- Maximum Number of Adults 2
- Maximum Occupancy 2
- 1 King bed
- Outdoor jetted whirlpool bathtub for two
- Private furnished terrace with lounge bed, direct access to the pool with ocean view
- Please see All Inclusive section for the Excellence Club Inclusions
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront
- Maximum Number of Adults 2
- Maximum Occupancy 2
- Furnished balcony
- Outdoor Jacuzzi
- Private rooftop terrace with plunge pool and comfortable lounge furniture & open-air shower
- Please see All Inclusive section for the Excellence Club Inclusions
Restaurants
Oregano
- a la carte for lunch and dinner
- Italian
- Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Toscana
- Buffet for breakfast and lunch / a la carte for dinner
- Italian
- Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Agave
- a la carte for dinner
- Mexican
- Indoor or outdoor dining
- Outdoor seating: Dress shorts & capri pants are allowed For Ladies: Long pants, capri pants, skirt, blouse
Spice
- a la carte for dinner
- Asian/Teppanyaki
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
The Lobster House
- a la carte for breakfast, lunch and dinner
- International/Lobster
- Breakfast and lunch dress code is Casual (shorts, bermudas, sarongs and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
The Grill
- a la carte for lunch and dinner
- Grill and Steakhouse
- Lunch dress code is Casual (Shorts, bermudas, sarong and t-shirts welcome. Tank tops, wet clothes or swimsuits not allowed)
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Chez Isabelle
- a la carte for dinner
- French
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Basmati
- a la carte for dinner
- Indian
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Las Olas
- Snack Bar/Grill
Flavor Market
- Tapas for dinner
- Spanish
- Dinner dress code is Casual Elegance (For Gentlemen: Long pants, dress shirt)
- (For Ladies: Long pants, capri pants, skirt, blouse. Casual shoes or elegant sandals must be worn. T-shirts,tank tops, shorts or beach sandals are not allowed)
Aroma
- Café
Bars
- Cafe Kafe
- Martini Bar
- Blue Swim-up bar
- Sol Pool bar
- Cielo Pool bar
- Alegria Piano bar and comedy club
- Stars Theatre bar
- La Havana Cigar bar
- Revive Juice bar
- X-Lounge Beach bar
- Sports Bar
Honeymoon & Anniversary Bonus
- Welcome letter
- Basket of fresh fruits in room upon arrival
- A bottle of sparkling wine
- One special romantic dinner
- Rose petals in room upon arrival
- Special turn down service
- Champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
- 15% discount on all spa treatments + 15% photo package
Note: The honeymoon package is complimentary with your stay at Excellence Resorts. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Valid within 3 months of wedding date for honeymoons.Valid 7 days before or after anniversary date. Offer is subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.
What's Included
Vacation package bookings include the following:
- Round-trip flights
- Hotel accommodations
- Airport transfers (see exceptions below)
- Departure taxes (see exceptions below)
- Tourist cards (see exceptions below)
- Hotel taxes
All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.
- All meals
- Drinks (typically soft drinks and domestic beer, wine and spirits)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
Items not included:
- Baggage fees (if applicable, see Supplier's terms on reservation page for details)
- Resort and Environmental fees (if applicable) must be paid directly to the hotel
- Travel insurance (mandatory if traveling to Cuba)
- Airport transfers for packages to USA
- Airport transfers for packages to Europe
- Items of a personal nature
NOTE:
- If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
- As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.
Avg. °C | J | F | M | A | M | J | J | A | S | O | N | D |
High | 28 | 26 | 28 | 28 | 28 | 29 | 30 | 31 | 31 | 27 | 26 | 26 |
Low | 17 | 17 | 17 | 18 | 20 | 21 | 22 | 23 | 23 | 20 | 19 | 19 |
Rain (mm) | 89 | 56 | 41 | 41 | 117 | 178 | 109 | 150 | 229 | 218 | 97 | 109 |
Based on 13204 Reviews
Amir was wonderful the food was spectacular! Thank you!!
Aaron is the best and the meal at Chez Isabelle was fabulous!
Magna was amazing food and service, the sea bass was the best meal me and my wife have had in a long time! Luis and ealdo from the magna were fantastic, as servers!
Hector made our dinner over the top!! The whole staff was amazing and I cannot believe it has taken us so long to stay and enjoy this beautiful place. ! Do yourself a favor and get yourself here!
Overall experience was by far the best restaurant at Excellence Resort. Our waiter Luis wa so knowledgeable and wonderful!
The club restaurant, Magna, was excellent. The bar had beautiful service and drinks. The service at Magna was too notch! Luis, our waiter anticipated our every need, was very personable, and sent us a special anniversary dessert. His suggestions were fantastic too. Try the lobster, the tomahawk steak, and the chocolate desserts.
Benjamin pat. En prelude .excellent service never had to ask for drinks also happy and very respectful. Amazing service!!!
Excellence Riviera Cancun is our new home away from home! The resort itself is beautiful and well maintained. The service and food is amazing. The staff really cared about us and our needs. Shout out to the following amazing people: Miriam from the Excellence club concierge! Jose from Agave! Daniela, Dennise and Abraham from the Miile Spa! Yessina from the coffee shop! You all made our stay extra special! Thank you! We will be back!!
Moises is the best! Super kind and an amazing human! He took great care of me and my husband all week.
Amazing experience, lovely property and service is top! We especially enjoyed Chez Isabelle restaurant and Benjamin took excellent care of us. Service there was above and beyond and the food was incredible. It was definitely our favorite night, thank you for an unforgettable experience!!
Benjamin is an amazing server!
We are wrapping up our 6th visit to the excellence riviera Cancun. The food is excellent and the employees make every visit special.
The guest manager (Leylan) is a gem and is now a lifelong friend.
Ruben Witz in the Spice restaurant is so good at his job and so happy to serve.
Benjamin at the French restaurant was so kind.
We had great service from David at Oregano this evening!
Fabulous place, we have had a brilliant 2 weeks here at Excellence Riviera Cancun, Martini Bar service from Luis and Jairo has been excellent for the time we have been here.
Agave was a perfect experience! Jose is wonderfully pleasant, the food is top notch, and the ambiance made for a fun evening.
We loved our experience at the Excellence Riviera Cancun Hotel. We had a dream week. The exceptional service, the exquisite food, the cleanliness, the magnificent room... it's all there. We will never forget this experience. We will come back for sure!
Special mention to Amable who gave us impeccable service near the beach, Marianna, Daniel the concierge of the Excellence Club part, Fernando at the Kitchen Table, David at the Oregano restaurant, Rosy at the Flavor Market restaurant. And all the others who made our experience extraordinary. Thank you for everything!
Beds are very hard. Food is better than the one in punta cana but service isn't as good. We didn't have hot water one day and they didn't offer anything for inconvenience. For over 400$ a night-its not as good as I'd expect it to be. They have 8 pools supposedly. I only found 4. Beach is very clean but water is not. It's not pretty water at all
Fantastic restaurant Oregano with very attentive service from David. Antonio on the pool on the lazy river was absolutely brilliant.
A lovely evening spent in Origano. Food, service and atmosphere in restaurant is exceptional. Compliments to chef Lucia, waiter Sergio, hostess Maritza and manager Cesar.
Chef Lucina made us an excellent meal!
Our waiter, Sergio, was very attentive and generous with his time.
Roberto kept our glasses full and our table tidy.
The manager, Cesar, was very friendly and sure to make sure our experience was top notch! Highly recommend!