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Flamingo Cancun Resort Vacations

3.8 - 6384 Reviews
Cancun, Mexico

Filled with bright colours and friendly service, this great resort has a true Mexican atmosphere. Located directly on the beach, guests can enjoy a selection of dining options, pools, non-motorized watersports, supervised children's activities, and much more.

 Location: Beachfront, across the street from the 'Flamingo Shopping Centre', only 15 min from downtown Cancun, 25 min from the airport.

Our Opnion

The Flamingo Cancun is a small yet wonderful resort to visit in Cancun. The staff in particular, is amazing. The front team ensures a quick and easy check-in, and the remainder of the staff really makes an effort to ensure that you're getting the most out of your stay. The beach here is great. It's a good size and the water here is calm enough to swim in. The food here varies depending on where you're eating. The snack bar is a good place to grab some munchies, the buffet, however, was limited in choices and variety. The a la carte restaurants are worth giving a try, as it offers quality food compared to others. This is place is located in a prime spot close to the hub of city life in Cancun. Definitely a great spot for those wanting to be in the heart of the action.

  • Buffet breakfast, lunch and dinner
  • A la carte dining (reservations required for dinner)
  • Unlimited domestic drinks and select international brands from 10 am to midnight
  • Non-motorized watersports 
  • Billiards, table tennis & volleyball
  • Kids club
  • Daily activities
  • Nighttime entertainment
  • WiFi

  • 249 rooms 
  • 2 Pools 
  • La Fuente restaurant for buffet meals
  • Albatross beachfront restaurant for international a la carte lunch & dinner
  • Pizzeria
  • Snack bar
  • 4 Bars
  • WiFi
  • Fitness facilities
  • Massages ($)
  • Medical services ($)
  • Tour desk ($)
  • Currency exchange

Hotel Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Bathroom with shower or tub
  • Mini-bar
  • Hairdryer
  • Telephone with voicemail
  • Safety deposit box
  • Coffee maker
  • Balcony or terrace
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids  

Ocean View Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Bathroom with shower or tub
  • Mini-bar
  • Hairdryer
  • Telephone with voicemail
  • Safety deposit box
  • Coffee maker
  • Balcony or terrace
  • Maximum occupancy per room is 3 adults or 2 adults & 2 kids

Restaurants

La Fuente

  • Buffet for breakfast, lunch and dinner
  • International

Albatros

  • A la carte for breakfast, lunch and dinner
  •  International

Bars

  • Palenque Lobby bar
  • Las Palmas Poolside bar

Honeymooners - Receive a honeymoon amenity. Request at time of booking. Proof of marriage required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
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Low171717182021222323201919
Rain (mm)8956414111717810915022921897109
3.8 Google Rating
Based on 6384 Reviews

Cancelled my reservation less than 3 hours before check-in due to a purported credit card issue where they couldn't charge it (even though they supposedly charge when I booked the room a few weeks before), but they were still able to charge me for cancellation. The same happened to several other guests that we talked to while we were getting our issue resolved. The whole experience was very shady and the staff did nothing to assist the situation they caused other than a refund after much resistance. If you need to book a room here, DO NOT book through their website.

Fair price for your services. As for food, little variety for foreign tourists, only Mexican food, spicy, undercooked vegetables and meat with strange seasonings. They should offer another variety of dishes. There are never cups for breakfast and even less spoons for coffee or dessert. The semi raw pizzas. Juices with lots of water and ice. 1 ⭐ for your restaurants.

The standard rooms were terrible...cringy and dirty. I also saw what appears to be a staff trying to clean a bed that was infested with bedbugs. Find a better hotel. The only good thing about the place was the location. I would never go back to this hotel.

Terrible service, I paid for 3 nights and the first night...I DID NOT HAVE A ROOM! They wanted to send me to another hotel and they did not refund my money. The food in both restaurants was very bad and most of the staff were very unprepared and even rude at times. For everything they have "extra charges", the cleanliness leaves something to be desired, the hotel looks old.
The only positive thing is the beach.

The pools and the sea view are nice 🌊

Excellent place, I loved it but some rude waiters and about the menu there is no variety but still everything is very delicious 😋 and the best is the mariachi although less than half an hour but I enjoyed it.

Look for another option, the service is terrible when you go to dinner you have to wait 20 minutes and no one comes around to offer you a drink, the facilities are terrible, there is no water to be able to take to the bathroom, we would never return I hope this helps someone to choose another option

A great place to stay, I certainly hope to return soon.

Excellent location of the hotel. Very comfortable room and delicious food.
Very friendly staff, special mention for Armando, Staphanie and Felipe.

An excellent, unforgettable experience, the quality of each of the people who work there is incredible!!!! Super recommended!!!!!

A nice, quiet and comfortable place.

My experience here was wonderful, right from check-in to check-out, many thanks to Nancy, Jose, Armando and Beatrice! Make sure you book an ocean view room! Everyone speaks english and are so welcoming, friendly and helpful. Great beach and good location too. Many food options around the hotel - excellent breakfast buffet! I will most certainly be returning back to flamingo.

Very clean and tidy, its restaurant is good.

Warning to anyone considering booking this hotel.
First, I want to say that many of the positive reviews about this hotel must be from fake accounts. I spoke to several hotel guests and none were anywhere near satisfied. The only thing that is actually good is the view if you stay facing the sea.
To begin with, the food is absolutely terrible, the service is extremely poor, and the treatment is the same.
And the hotel has made it a system to charge extremely expensive extra fees if you happen to make the slightest mistake or stain something. We ourselves experienced this and it was a very unpleasant experience when they contacted the police when we refused to be subjected to extortion. There are many similar cases to read about on various hotel sites.
We booked the hotel partly because it seemed to have a nice gym, but the photos of the gym on the hotel's website and hotel sites are completely misleading, it's not even the same room and there are only dumbbells and some half-broken machines, plus it's extremely dirty.
The Wi-Fi is a joke, works very very poorly.
The pool facing the sea has only 3 sun loungers and 4 covered beds, they are also very dirty. And the bar at this pool only has pizza to eat and closes at 6 pm. The pool in the middle of the hotel has 7 sun loungers and some covered beds. So getting a sun lounger/bed is almost impossible unless you get up very early. There are sun loungers on the beach but too few and most are broken.
One of the elevators (out of 2) was more broken than whole, which creates irritation and waiting time.
That this hotel would have 4 stars is a big big joke. The standard is more like a poor hostel.
I have stayed at many hotels on all continents so I know what I'm talking about.
The feeling one gets is that there are some corrupt opportunists running this hotel.
Absolutely zero sense of customer care.

Very nice facilities and the part of the sea they have is incredible

At the end of November, for the second time, we stayed at Hotel Flamingo, i highly recommend it. The beautiful. A big thank you to the ladies cleaning the rooms; they do an excellent job. The reception staff was very friendly, with special appreciation for Fredy🙏🤗
It's evident that he enjoys his work, and we thank him for his smile, assistance, and recommendations for the best places in Cancun. The gentlemen at the bar were always smiling, and the drinks were a pleasure after a hot day. The pizza by the pool was a big plus, as well as the waitress and bartender we had the opportunity to meet (unfortunately, I don't remember their names, and I apologize). The only downside was the restaurant service; it felt like they were only working for tips. Until we left money, we waited for coffee for up to 30 minutes. I understand it's their job, but being well-treated would surely encourage us to tip, as we did at the bar or for pizza.🍕 Thanks for another fantastic stay. I can't wait for the next vacation with you! 😃

I went with a friend here for a week. We had a great time. It is right on the beach, like every other hotel. It is all inclusive, the drinks were okay. The food was fine, but the best but for all inclusive it wad alright. We usually just ate breakfast there. There are many places that are in walkinf distance to eat at too. The rooms were very clean. I was very impressed. If you're looking for a cheaper vacation in cancun I definitely recommend!

Good hotel and good location. With good facilities but the pools are not heated and in winter they are very cold, especially for children.

Although it has a very good location, they lack more things compared to the Riu hotels. The staff is excellent but the pool water is very cold and there are few restaurants and the buffet is very short!!

Had to get several things in room repaired, but they were relatively prompt in doing it. Not many chairs st the pool.

24-03-19-03-35
24-03-19-03-35

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