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Hotel Plaza Vacations

3.2 - 803 Reviews
Havana, Cuba
Across from Jose Marti Park, in the heart of the city, this wonderful colonial hotel has an elegant style and classic charm that will immerse you in the warmth of this historic city.
Location: On the outskirts of Old Havana. 25 min from Airport.
Our Opnion
This hotel is okay, but not much character. Located just across the street from the National Ballet.
Important Info
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

  • 188 Rooms in 4 Storey building 
  • Elevator 
  • Restaurants (fee) 
  • Bars (fee) 
  • Souvenir shop (fee) 
  • Medical service (fee) 
  • Laundry (fee)

Standard Room with:
  • 2 Twin beds
  • Air -conditioning
  • Bathroom with shower 
  • Hairdryer 
  • Satellite TV 
  • Mini bar 
  • Telephone 
  • Safety deposit box

Bonus - Daily breakfast is included. 

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High25262728303131
3131292726
Low171718202123232323212018
Rain (mm)64694654981821061001441818858
3.2 Google Rating
Based on 803 Reviews

Don't let the lobby with it's fresh flowers fool you. Very, very poor value for the money. Extremely tired rooms, towels could be used as an abrasive, thin sheets, elevators that didn't work, yucky breakfast... I could go on and on. We left this place feeling totally ripped off, except for one thing - decent location on the doorstep of Old Havana.

It is a historical hotel in the center, unfortunately the bathroom is not clean, the sinks are not clean, the toilet bowls are very old and the color has changed due to pollution.
The sounds of the air conditioners in the air gap come into the room, it is very loud.
The breakfast terrace is beautiful, the omelettes are delicious,
It is impressive with its historical texture, but unfortunately it requires maintenance.
A hotel that can be considered good for Cuban conditions.

It is an old building, therefore the facilities and furniture too. If you want to enter an ancient setting, you can dare to be there. And I say dare because the cleaning is not deep and it smells musty. But with the understanding that it can be part of the adventure. I brought some sanitizing towels because I read the previous comments. The staff is very friendly and always willing to help and give tips.

Fantastic location for visiting the city. Rooms furnished with care even if with a very old-fashioned style, spacious, clean and well-kept rooms with courtesy kit and towels available. Breakfast paid on the spot at the modest sum of €20 per person, of course a super varied and tasty buffet but I consider it a really high cost.
Slightly haughty attitude from the staff towards young people.

Fatal 👎
Super dirty!
One whole day the hotel ran out of water so we could bathe and wash our hands.

There is a small fridge, no minibar, safes are in each room but cannot be used. At the moment there is no water either.

I ordered a sandwich and a beer at the lobby snackbar. The bill came to 1,190 pesos. I paid using my credit card. When I got back home I discovered they charged my card US$1,190! I tried to call the hotel but they were not answering. BE VERY CAREFUL WITH THIS SCAM!

Very good hotel in Cuba

Disadvantages in the Cuban style, somewhere the door has sagged, somewhere the latch does not work. Hotel after cosmetic renovation.

It is a classic hotel that was founded in 1890, therefore its facilities are colonial, as well as its rooms, everything is original in the elevator, the rooms, the keys, the bathrooms, but really quite clean, excellent service, comfortable, good climate in the rooms, there is air with mini Split and really the very very white beds do not smell ugly the mattresses do not smell ugly the pillows everything is very clean I really recommend it.
The excellent location in the central park of Old Havana next to the Capitol next to the big block of the Iberostar hotel is truly an extraordinary location. If you want to go out at any time it is safe and I really loved everything very close; I recommend the colonial place. If you want something, there are much better hotels, but let's say that this is a good hotel for what you are here to do.

The hotel is mediocre. The sink was clogged. There was a terrible smell in the bathroom. The toilet cistern was not working. Not very well

One of the worst service I’ve ever seen. Hotel’s team were rude. The rooms are dirty

If you like the
Cleaning…. It's not your place
If you want kindness…. There it is not
There are never eggs for breakfast
Terrible attention from Mrs. Natalia, she does not greet, she is rude, arrogant

Hotel 2 stars maximum! The rooms are dirty and grimy. All the furniture in the hotel is stained or broken. The door to the toilet did not open properly. The blinds are broken. Dirty walls that look like mold. Damp, things don't dry. The TV doesn't work and I couldn't turn it on. The air conditioner panel is falling off. WiFi only works at the reception. Get ready for music outside your window until 2 am. Conditions are Spartan. Don't forget your earplugs. The hair dryer is broken and won't turn on. Breakfast is very poor. There are no markets nearby. Take all medications and care products from home. It’s better to pay extra and check into the neighboring Iberostar or Kempinski. And be careful with the locals, there are money scams at every step. Don't change dollars to pesos. Dollars are accepted everywhere, and in some places $ is priority. Yes, and with the exchange you can be deceived. Buy an adapter for a socket in advance. There are none here.

. All the hotel staff are always trying to defraud you. Lots of lies and fraud carried out by hotel employees. I strongly recommend avoiding the hotel at all costs!!!!

Despite a favorable location and O.K. rooms

Booking system is just ridiculous, nothing works here.

This is not a hotel, this is a barn. The embodiment of Cuban Marxism.

I really liked the staff and the cleanliness.

The hotel is very calm, old, sedate. It is clear that they are trying in every possible way to maintain his appearance in accessible ways. The rooms have beautiful antique fittings and an air conditioner put into place where a piece of the wall was cut out, which operates on/off (too cold/hot as hell). There is water and beer in the refrigerator. Water costs 100 cubic ~ $0.5 at the moment. The only hygiene supplies are soap and a sewing kit. The room is basically clean with snow-white bed linen and towels. They clean it every day. Perhaps you will be lucky and live in a room with a window that cannot be opened and opens onto an air-conditioned space (scenic view 0/10). If you try to open the window in the bathroom, you can wash with a view of the roof. Doors open and close with great difficulty. There is wi-fi with cards at the reception.

But all the iconic attractions are within walking distance and the breakfast is quite good. For lunch and dinner, it is better to go to some establishment nearby.

Very good location excellent service

24-03-29-05-36
24-03-29-05-36

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