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Krystal Beach Acapulco Vacations

3.9 - 14661 Reviews
Acapulco, Mexico
This all-inclusive hotel in Acapulco is a great value for your money and is the perfect resort for the young at heart.

Location: Overlooking the beach, a 10 minute drive to downtown Acapulco and 30 minutes from the airport.
Important Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply for water sports. Formerly the Avalon Excalibur.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Domestic drinks daily 
  • Kids club
  • Daily activities
  • Non-motorized water-sports: kayaking

  • 400 rooms
  • 2 restaurants
  • Pool
  • Children's pool
  • Jacuzzi
  • Bars
  • Lounge chair and beach towel service
  • Beach umbrellas
  • Kids club
  • Laundry (fee)
  • Room service (fee)
  • Internet (fee)

Hotel Rooms include:
  • 2 double beds or 1 king size bed
  • Air-conditioning
  • Cable TV
  • Bathroom with tub & shower
  • Balcony
  • In-room safe
  • Mountain view
  • Maximum occ. 4 persons
Ocean View Rooms - Same as above but with ocean view

Honeymoon Bonus - Receive a bottle of wine and fruit basket. Request at time of booking. Marriage certificate required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


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3.9 Google Rating
Based on 14661 Reviews

Disappointing reception service.

Excellent service, a wonderful place, I would enjoy the facilities again

Excellent attention from all the staff, I don't remember all the names of the staff who are very friendly, but to start with the manager himself is very friendly and helpful, the waiter Samuel, the receptionist, Oscar from concert, in general everyone and also good food , clean and pleasant rooms. Totally recommended.

We were hit by Hurricane Otis, but the staff and manager were supporting the delivery of vehicles and supporting as much as they could.

The hotel is right on the beach but on the main avenue, so if it is a bit noisy, the room doesn't have anything outstanding, I read that they had cockroaches and in my case I only got a very small one, it didn't have a minibar and well that's not true. aid. On the other hand, BE CAREFUL WITH RESERVATIONS IF YOU ARE GOING TO PUT THEM TO MSI because if you do it via the website, the payment does not proceed, the truth is misleading, if you come on a weekend, no more than 3 days, it is decent but yes can you stay somewhere else it would be better

Excellent hotel, good accommodation and clean rooms

To tell the truth, I don't understand the low ratings, it is in a good location, the treatment is good, affordable prices, the rooms are quite good, I would recommend it without problems

Excellence in service, everything very clean, excellent food, good view and excellent facilities, excellent service from Fernando specifically, the best service in the city, they should give Fernando a raise

Hotel's food could be better, it should be better

Very good facilities and very comfortable

Great service, Agustín is the best.

The waiter Juan Pablo is very friendly, he makes an excellent and pleasant stay.

An unforgettable vacation, very pleasant, super well located, close to restaurants, shopping malls. Excellent attention. Thank you

It is always a pleasure to stay at this hotel👌their service is always the best.

The stay was very good, the only bad thing was that the main pool was under maintenance during my stay :( and the first day we saw a couple of insects inside the room, but the attention, the food, the location were incredible. All the very friendly waiters.

Very good service

A great option if you plan to stay a while in Acapulco. The rooms are spacious, there is always water available and the shower has good pressure and if for some reason you like to bathe with hot water you will always have it.

There are two types of rooms with sea view and mountain view. If you don't want to be overwhelmed by noise I recommend ocean view.

The air conditioning works very well and cools the room without problem.

The only thing I can point out is the wi-fi service since it fails a lot even in the low season where there are not so many guests.

The hotel has the all fin included service which allows you to enjoy unlimited drinks

The hotel has two swimming pools, one with a slide as well as a wading pool for children. It also has a yacusi for a maximum of 6 people.

If you are in the pools or on the beach near Todotel, there will always be staff offering you food and drinks.

The hotel drinks are quite delicious and they don't skimp on alcohol (you won't be drinking water, don't worry)

One of the most curious elements is that in the basement of the hotel you will find an oxxo as well as access to the pools and the beach

If you arrive by car, you should know that the car is stored in another building and if you want to access it you would have to call the valet parking service. Parking is also charged separately.

Hotel Krystal is definitely an excellent option to stay and enjoy your vacation since they pamper you a lot and the location is excellent

Very nice, I recommend it, tranquility, just what you are looking for, the rooms are very spacious, clean, the restaurant service is very good, I highly recommend a waiter (ALBERTO), he gives you excellent attention so that you are looking for him

Excellent our stay

24-03-28-01-28
24-03-28-01-28

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