1-888-685-6888

Krystal Grand Los Cabos Resort Vacations

3.9 - 5706 Reviews
Los Cabos, Mexico

Krystal Grand Los Cabos Resort is located on a spectacular white sandy beach in one of the most beautiful settings in Los Cabos. The hotel offers luxurious guestrooms that have been equipped with exclusive features, such as lush beds, soft quilts, down pillows, and extraordinary design.

Location: Beachfront; Minutes away from downtown San Jose del Cabo
Our Opnion
Rated as a 5-star resort but realistically its more along the lines of a 4 star. If the price is right this resort might work for you, but don't expect 5 star facilities or service.
Important Info
Please note: Ocean has strong undertow and is not suitable for swimming.

  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • Free Wi-Fi
  • Kids club
  • Teen club

Altitude  Inclusions

  • Daily coffee and pastries
  • Gastronomic presentations
  • Upgraded amenities
  • Use of bathrobes and slippers
  • Beach towels and beach bag (for use during stay) in room
  • Private check-in and checkout
  • Access to Altitude Club
  • Exclusive access to the adults-only Sky Lounge
  • USB Connection

  • 429 Rooms
  • 5 Restaurants
  • 5 Bars
  • Snack bar
  • 24 hr Cafe
  • Spa ($)
  • 4 Pools
  • Kids pool
  • Jacuzzi
  • Wi-Fi throughout resort
  • Fitness facilities
  • Spa ($)
  • Laundry service ($)
  • Gift Shop
  • Yoga
  • Babysitting ($)
  • Wedding services ($)

All rooms include:
  • Satellite TV
  • Alarm Clock
  • Iron & Ironing board
  • Mini-bar fully stocked with soft drinks, bottled water, juice and beer
  • Coffee Maker
  • Hair Dryer
  • Luxury bath amenities
  • Makeup mirror
  • Safety Deposit Box
  • Complimentary Wi-Fi
Deluxe Room
  • 1 king or 2 double beds
  • Sofa bed
  • Street view
  • Bathroom with shower
  • 366 sq ft
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2
  One Bedroom Suite
  • 1 king bed
  • Sofa bed
  • Garden view
  • Living area
  • Dining table
  • Bathroom with shower
  • 678 sq ft
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2
  Deluxe Palmilla Garden View
  • 1 king or 2 double beds
  • Garden view
  • Superior amenities
  • Dining table
  • Bathroom with shower
  • 366 sq ft
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2
Suite Palmilla Ocean View
  • 1 king or 2 double beds
  • Ocean view
  • Dining table
  • Bathroom with shower
  • 549 sq ft
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel. Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High232527303134353534322825
Low121213141618222323201714
Rain (mm)5270005103035151227
3.9 Google Rating
Based on 5706 Reviews

We are a Chinese family who stayed here for six days and five nights. During this time, we were likely the only one or two Asian family at the hotel. We dined at 16 different restaurants, including five days of buffet breakfasts, dinner on the first day of arrival, and one dinner where we visited three different restaurants. Additionally, we spent four days at the pool. To be honest, we only received satisfactory service four times. During five breakfasts and four days by the pool, no server attended to us. No one refilled our water or offered assistance, so we had to flag down passing servers ourselves. Compared to the treatment received by the Caucasian or Spanish guests around us, we couldn't help but suspect the possibility of discrimination or disregard towards Asian tourists at this hotel.

Rating this place 4 out of 5 stars for a few reasons. At check-in, we were told that our mini bar, in our suite, would be refilled (daily) at no added cost. However, not even after we came to the front desk and requested this be done, it took them 2 days to come and give us two additional water bottles only. On our 4th day, we ran out of toilet paper and had to once again speak to the front desk and request TP because our original request was not met earlier. One other major disappointment, finding out we could not swim in the ocean (we will make sure to ask this next time we book at an all-inclusive resort) That being said, the staff were kind and friendly. Tentatively taking care of us while poolside. The food was good too.

Had a great stay at Krystal Grand - Beautiful facilities.
Specifically excellent staff and service!
We had so much fun participating in the daily activities lead by Omar and Tania - great energy and fun activities!
Service at the Surf bar from Manuel was a highlight! Friendly and attentive and went above and beyond
The tequila tasting was a unique, fun experience lead by Juan Manuel, and service from Josafat, Ridrigo and Homano was excellent!
Not a single complaint about the staff at the Krystal Grand, everyone was so welcoming and friendly.

I had the best time at Krystal Grand! The people working here, are so nice and kind…the hotel is clean and organized… The location is perfect, if you want to go to San Jose or San Lucas.
For sure, we will come back!

Thank you for helping me coordinate the detail of my daughter's XV years Mario Cortes, the super attentive Concierge, thank you again

Five stars for the dance, instructor, Omar! I appreciate that he introduced us to new steps, and was patient with us as we learned. I went to two of his classes and look forward to a third. It was great to watch him dance, and to learn such suave movements! I will incorporate the new steps in my Zumba choreography.

Super clean bathrooms and excellent food. Mario cuts the best

Excellent service Mario Cortes gave us fishing information on the beach, thank you very much. The food, the drink and the stay

Went to Krystal for my wife's birthday. Overall the resort was very good. The buffet, altho not great was decent with enuff variety that we never left disappointed. The restaurants were good as we were there long enuff to try them all twice. The Omelet station saved breakfast as the breakfast buffet wasn't great. The Adult Pool area was nice to get away from kids and there was almost always someone blasting some old tunes. Really wasn't much in the way of things to do in the evening and except for the Sports bar and the lobby bar everything shut down at 6 which was kind of disappointing. AC was not the best and took all night to get the room down below 20. Maybe if we let it run all day it would have been better. Overall tho it was a great time

It's a pretty good hotel overall, the activities are fun, the activities guys Omar and Tania gave very good service, overall the staff is very friendly and helpful, the food is good too.

Very pleasant stay, the staff very friendly and helpful, the animation guy Omar, very funny with a very good sense of humor and helpful, the food good! It is a good option to stay! 👍🏼

This was my 5th time in Mexico, and first time in Los Cabos.
I wouldn't recommend this hotel to friends or family.
Pros: Property is beautiful, staff is friendly, cleaning staff was great and left nice notes with flowers. Egg lady at breakfast made the best omelets and had bacon.
Cons:
Check-in was slow
Best food was breakfast, thanks to the omelet station.
Could only reserve restaurants the day of, so had to wait in long line in hope of getting a decent time slot.
None of the a la carte restaurants were good. Especially the Mexican one. Chicken was so dry. Beef was super fatty and poor cut.
Had an amazing lunch in Cabo at a Mexican restaurant, which proved it was possible to get good quality food.
Resort kept running out of things (spiced rum, butter, mayo, vanilla, diet pepsi, towels, plates, etc)
The coffee shop had ice cream for purchase... never have I been at a Mexican all inclusive resort that didn't include the ice cream.
There is no food available between 11pm and 6am. And if you don't get a 6pm dinner reservation the buffet doesn't open until 6:30pm.
We stayed on the second floor and there was a cockroach in our bathroom. I know they exist in hot humidity climates.. just hate seeing it. There was a hole under the bathroom counter to what I assume was a pipe room, which is where it disappeared to.
Lastly, this is the only resort I've been to that my kids were ignored when trying to get food or drink (specifically at the pool bar). They are 12 and 16. Not aggressive. So after watching them be ignored for over 10min I went up so they would finally be acknowledged.

Very comfortable and entertaining!
The activities with Mr Omar were very fun.

Our experience at Krystal Grand Los Cabos surpassed all expectations, earning every bit of a 5-star review. What was initially planned as a one-night stay extended into an enchanting sojourn that we couldn't resist.

The allure began with the delightful swim-up bar, where Pedro and Angel concocted expertly crafted drinks, setting the tone for an unforgettable time. The Surfos snack bar elevated the all-inclusive experience, showcasing delectable food that made each moment worthwhile.

Deciding to spend our last night in Mexico at Krystal Grand was a no-brainer. Alejandra's mastery at the swim-up bar treated us to the best Mango mojitos, a fitting end to a perfect getaway. Dining at the three restaurants was a culinary journey – from the authentic Italian flavors at Risotto to the age-old recipes at Hacienda El Mortero, and the mouthwatering BBQ at The Grill, every bite was pure bliss.

Buffet O, with its Mexican touch, served up breakfast, lunch, and dinner, surpassing all expectations for buffet dining. Our stay at Krystal Grand Los Cabos was a symphony of superb service, exquisite cuisine, and a truly immersive experience. Five stars don't seem enough to capture the magic of our time here.

The family pool area had tones of free entertainment with the best and most entertaining DJs and MCs and the TimeOut Sports Bar offers onsite nightlife or late night entertainment with Karaoke and awesome music by DJ Neftali.

This resort is honestly a good bargain if you are looking for a resort to stay while on a budget. The food is mid, the breakfast buffet is alright and the lunch food buffet and snack bar are aren’t bad, but they aren’t great. The bars usually have long lines to order because they are understaffed. The best food is at either the Risotto or the Ayami, but I have to warn you the Mexican is not good.
It is hard to get a reservation unless you are in line early. They say reservations can be made 9:00 - 3:00, you need to get there before 9:00 to even get a reservation at the restaurant you want because many times only a couple of them are open and they don’t have enough reservation spots.
The rooms aren’t bad and there are some good views on the property.
The pools are nice, but all the chairs are taken before 7:30 most days.

All the staff are super friendly, nice, and helpful. They are super understaffed so there are some long lines and it is hard to get some help sometimes.

I had a great time at Sport Bar Krystal Grand with Dj Neftali ñ! Excellent service and he is a great dancer 💃

I had a great time exporting with dj neftali and the best drinks at the sports park with isidro excellent service

The condition of the room was terrible. The trim around the door was coming loose. The "safety latch" was attached to that trim. The sliding glass door to the pool was difficult to open and shut much less lock. The pool was missing tiles and in the wood slats weren't even attached to the fence. It was very difficult to get WATER. I had to go to the front lobby desk each time I needed water....ridiculous. I asked the snack shack if I could get a cheeseburger and fries and was completely ignored and laughed at. The food was terrible. I ate at the grille and took 1 bite and left. The snack shack food was terrible and cold. The "butler" Mario was terrible. For "VIP" service it was lacking to say the least. I would text and never hear back. I had to ask 3 times to get towels delivered. I would never stay here again it was an awful experience and ruined time away that was supposed to be relaxing. TERRIBLE. Before i went i read reviews and was nervous to go. They were all right. I wouldn't stay here again if IT WAS FREE.

A really good place

The hotel has beautiful rooms and very delicious food. On the other hand, the service from the baristas and staff in some areas of the hotel is terrible, they treat you in an unpleasant way and with zero desire to serve you. However, in general everything is fine, waiters well in great concessions

24-03-28-10-10
24-03-28-10-10

Lowest Price Finder for Krystal Grand Los Cabos Resort

202404
Location Map
DISCLAIMER: Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.