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Roc Arenas Doradas Vacations

4.1 - 1411 Reviews
Varadero, Cuba

Located on a sparkling white-sand beach, Roc Arenas Doradas offers comfortable tropical getaways for both families and couples. Overlooking Los Tainos Beach in Varadero, the resort offers plenty of activities for all ages including a kids club and non-motorized water sports like canoeing, kayaking, windsurfing and snorkeling.

Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.

Our Opnion

Mixed opinions on this hotel. The grounds and beach are very nice, but the food at this resort can be improved. Please note that hotel standards in Cuba tend to be lower than in other destination like Mexico. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book hotels with better reputations and reviews. Some rate this hotel 4 stars but its more along the lines of a 3 star. If looking for a better option try the Iberostar resorts in Varadero.

  • 3 meals daily plus snacks
  • All drinks (domestic beer & cocktails, select international brands)
  • Daily activities
  • Nightly entertainment
  • Kids club (4-12 years old)
  • Sports activities
  • Non-motorized water sports
  • Courtesy shuttle to Varadero (4 times a day , every day except for Sunday)

Roc Plus Inclusions 

  • Personalized check in
  • Beach towel in room upon arrival
  • Beach Exclusive area including drink service
  • Special courtesy in room
  • Unlimited reservations in the a la carte restaurant
  • Late check out (subject to availability)
  • ONE hour FREE for WIFI during stay
  • Exclusive area at the buffet restaurant
  • Bottle of water daily
  • 20% discount on massages

  • 316 rooms
  • Massive freeform pool with a sunken pool bar
  • Kid's pool
  • 1 Buffet restaurant
  • 4 a la carte restaurants (reservations required)
  • Poolside snack bar
  • 5 bars
  • Watersports centre
  • Tennis courts
  • Jacuzzi
  • Shops
  • Golf nearby ($)
  • WiFi in lobby ($)

All Rooms include:

  • Air-conditioning
  • Satellite TV
  • In-room safe ($)
  • Coffee maker ($)
  • Telephone
  • Mini-fridge (1 bottle of water included)
  • Bathroom with tub, shower and hairdryer
  • 220 volt outlet

Hotel Room

  • 1 king or 2 queen beds
  • Balcony or terrace with garden/pool views
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

Suite

  • 1 bedroom
  • 2 queen beds
  • Living area with sofa
  • Terrace 
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

ROC Plus Room

  • 1 king or 2 queen beds
  • Balcony or terrace with garden/pool views
  • See All Inclusive section for additional inclusions
  • Maximum occupancy: 4
  • Maximum Number of Adults: 3
  • Maximum Number of Children: 2

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


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4.1 Google Rating
Based on 1411 Reviews

Just got back Friday honestly the Roc is maybe a 2 out of 5 had issues with room and the lack of food and booze service and employees 5/5 . We were very open minded when we went and we paid 1275.$ a person thru Sunwing .We read about other experiences from people in the past and agree you get what you pay for. We walked down to Iberostar Selection Varadero it was 1975$ a person talked to people who couldn’t say enough nice things about it!
You get what you pay for!!

I am greatly grateful for the magnificent treatment and good attention that I received during my stay from Yuya, the entertainer with whom my family and I greatly enjoyed very good and fun activities, I also wish to acknowledge that the girls at the reception Marelis, Cindy, Yenisleydis, Onys and Keini are the most professional, and they provide the warmth that my family desires, the service with a very good attitude and aptitude, always with a smile that makes you forget the situations and the unpleasant ones. Thanks to all the staff, they are wonderful, especially Yoya who is very efficient in the room cleaning process. Congratulations on your work to all.

Excellent collective service with quality and kindness in general

I think it is a fantastic place with wonderful people who are always thinking about the clients and based on their enjoyment and well-being. The food, the pool services, the beach, and recreational offers are wonderful. Wonderful place.

Amazing resort. We are here for a week and so far everything is great. The staff is marvelous. The ladies at the front desk are so sweet: Zoya, Yoly, Cindy. We hadan issue and Lubisel the front desk helped us. Pepe at the Lobby is very professional. The cook at La Brisa restaurant wow,. Food tastes soooo good. I repeat is amazing. We are coming back

We were at the hotel at the end of February and beginning of March, they gave us a good welcome, my very personal opinion, there was a lack of supplies, there was a lack of pool towels, but the staff was very pleasant and helpful, the training sessions were varied, aquatic ballet, Cuban day, karaoke night, beach party and daytime activities, how to show Afro-Cubans, we enjoyed it

Beach is very nice but this is a 2 or 3 star resort. No coffee one day, bread only a couple of days, and very limited menu. No desert option except ice cream and the same cookies. The a la carte restaurants menus are almost identical. The food issues were expected so not a total shock. The rooms are very poor. Smelly towels, no face clothes, and toilets that don't flush. Beds were fairly comfortable but prepared to be eaten alive by mosquitoes at night. Even with the doors shut.

Bring your own beach towel. They never have any and if they do they stink.

They constantly run out of supplies to make certain drinks.

Staff is okay. Some people nice but a lot of rude/indifferent attitudes.

They claim to have a kids club but there is none and there is no snack bar.

Leaving today after 10 days at this lovely resort. First of all a big shout out to our wonderful friend Elizabet for keeping our room immaculate. We were in 619 and the room was great. This is our 4th trip to Cuba and by far the nicest room we have had. So clean, updated bathrooms and plumbing that works every time! Thank you Elizabeth for taking care of us, your happy smile and kind heart!.
The resort is beautifully cared for and the ground keepers offered fresh coconut. The beach, just wow, the most beautiful beach of all our 4 trips. The sand is soft and the water turquoise.
So many talented musicians playing at the buffet, restaurants, lobby and grounds. It was wonderful to hear.
Thank you to the staff who are helpful and polite.
Highly recommend!!

We came with a group of friends to celebrate a birthday, and we had a wonderful time, we ate everything, some supplies were missing but we thoroughly enjoyed the phenomenal beach party, we woke up, the entertainment, very good, the service areas very clean, the hospitable staff helpful

I had a really nice vacation at this hotel, the beach is like a 2 min walk away, there’s entertainment at the pool every afternoon. The food is great, variety everyday. I felt very welcomed by the staff, they were very warm, friendly and helpful! Yania’s cleaning service for my room was impeccable, love her. Only complaint is shortage of beach towels

We were damped by their driver at the back of the apartment block in the middle of the night, he didn’t show us the room and didn’t help with the luggage, he only showed us which balcony was ours. Only one staff at the reception so it was a long wait to check in. Beautiful resort but food was unsatisfactory, bread was served only for two meals in the entire week, otherwise there was nothing or tiny biscuits, (we asked other ppl on the beach from other resorts and they said bread was unlimited and lots of variety buns, bagels, baguettes, focaccia etc in their places), lots of rice, potatoes and beans, lots of fruit, long wait for hot meals ( omelet, eggs, meat) as there were only two servers, mostly beef, lamb and pork but more bones than meat, limited butter and served only 3 times in this week, when I asked staff for more they only shrugged their shoulders, limited fish and lots of bones in the served portions, dry over fried filets were served only 3 times in the week and in limited quantities too, chicken was served only once in the last day and only two small trays so we had to be fast, no choices for late comers. Ice cream only 1-2 small containers for all guests, so again we had to be fast. We didn’t get blue beach towels for the entire week, staff always said sorry, maybe they will come tomorrow, but they never did , we used white bath towels or you have to bring your own but people complained they were getting stolen, drink bars always no clients as drinks were poor and only 2 kinds, we never drank piña colada served that badly, we got fantastic drinks at other resort’s beach bars when walking, rooms clean but outdated with lots of old rusted or broken furniture, tubs instead of showers, toilets with bidets as no toilet paper is allowed to throw in toilet bowls, internet in the entire hotel area even on the beach but has to be restored every time you open your phone, you get only so many minutes and then you have to go to the reception and wait in line to get more. Only 3 English channels on TV but not always working, lots of sport. Staff ok but not super helpful or super friendly. We noticed cups at the coffee bar were washed by hand in the sink just with cold water, no detergent. Drinking glasses dirty with lots of fingerprints and never enough and again when I asked for more I only got shoulder shrugs or “no” for the answer. I recommend using the mugs from your room or ask for “to go” in paper cups. Long wait for coffee at breakfast (and mostly already cold) or any other drinks with meals, it seemed like setting tables was more important than to serve guests. No teaspoons, we brought our own. Beach is beautiful but lots of chairs were broken and no staff to help you find or set one up. Food in the beach restaurant was in opened trays and birds were coming and ate from them, toilets there dirty, broken, water on floors, no flushing, no toilet paper in them. Food at the snack bar was supposed be available 24 hrs but from 6-10 pm it was just for “plus guests” and there was no food at 5 pm already even tho the pamphlet says “till 6pm”. Burgers were really bad there. Lots of local people walking all day around on the beach shouting to sell you their goods so we still have dreams of “bananas!” “Cigarettes mentos !” “Starfish !” “Dresses!” Night entertainment was good, we never went but we heard music till late and people said they liked it. Not the best experience with catamaran- my husband was asked where he was from before they allowed him the ride. I give it 3 stars - no more. We will never go back there again. Cayo Coco de jardenes del ray was 1000% better than this one- we will go there every time now- I dare to say it was perfect with abundance of food choices at every meal and super friendly helpful staff

I have been at this hotel since February 25, the front desk people always ready to help, and serve you on the best way, the girls who were making my room( 201) at block 2 really special great service great people committed with you and making anything possible to make you special. The guys at pool bar great service, made me feel like if we were family really appreciated their commitment with me, the guys at lobby bar really good people. Today I spoke with the general manager great person, happy to hear that the staff is committed with the guests

We were in Arenas at the end of February, beginning of March, my husband, my daughter and I, despite the lack of supplies, ate well. They gave us the opportunity to eat several times at the Italian restaurant because of the girl who eats spaghetti. Advice for the future: buy towels new pool, otherwise I recommend it

The employees are very friendly, good performance, we felt comfortable, we enjoyed the rock night, we sang karaoke on Thursday night, they were missing pool towels but we didn't worry because we brought them, our room was very clean

Golden sands 4 stars I came with my wife to celebrate our anniversary, the girls at the reception were very attentive, they know a lot about their work, they decorated our room, very nice view, we ate at the a la carte restaurants
Very tasty, even though some supplies were missing we had a great time

Everything was incredible, very nice staff, they prepared a welcome cocktail for us, the hotel was very harmonious on the part of its workers.

A very nice hotel, the service and kindness of the staff excellent. They make you feel like family

Good reception of the facility,the girl at the reception were very quick,I was on my birthday and they decorated my room and gave me a bottle of champagne,

Beautiful place, between today 28/2, very good lunch, beautiful decoration in the buffet restaurant, good welcome from the receptionists, spectacular atmosphere

Very good vacation, I love the hotel. Excellent service. I will repeat with my family.

24-03-28-11-18
24-03-28-11-18

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