- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Pool
- Kids pool
- Pool bar
- Jacuzzi
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Concierge
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Parking
- Supervised kids activities (fee)
- Watersports (fee)
- A/C
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Shower/tub
- Hair dryer
- Iron/board
- Mini-fridge
- In-room safe
- Coffee/tea maker
- Balcony
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.
What's Included
Vacation package bookings include the following:
- Round-trip flights
- Hotel accommodations
- Airport transfers (see exceptions below)
- Departure taxes (see exceptions below)
- Tourist cards (see exceptions below)
- Hotel taxes
All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.
- All meals
- Drinks (typically soft drinks and domestic beer, wine and spirits)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
Items not included:
- Baggage fees (if applicable, see Supplier's terms on reservation page for details)
- Resort and Environmental fees (if applicable) must be paid directly to the hotel
- Travel insurance (mandatory if traveling to Cuba)
- Airport transfers for packages to USA
- Airport transfers for packages to Europe
- Items of a personal nature
NOTE:
- If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
- As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.
| Avg. °C | J | F | M | A | M | J | J | A | S | O | N | D |
| High | 27 | 27 | 27 | 28 | 29 | 30 | 30 | 31 | 31 | 30 | 29 | 28 |
| Low | 17 | 17 | 17 | 18 | 19 | 19 | 20 | 20 | 20 | 20 | 19 | 18 |
| Rain (mm) | 80 | 50 | 40 | 20 | 10 | nil | nil | nil | nil | 20 | 40 | 70 |
Based on 2670 Reviews
Best resort in Kaanapali!! They go above and beyond to make your stay special!
So many issues I have with this place. May have just been here too long working. Most of the staff are wonderful people who have been through much turmoil due to the fires. Some others could use some " hospitality" training more demonstrations of " Aloha" for those at the property ( long term) for work trying to help the community. Never too much to ask as hospitality is the business.
Great location
Swimming area was good
Not very busy at all
Truly enjoyed this ocean front hotel! IMO the pool should be warmer.
Simply awesome. Thanks
We went to the Maui Sheraton luau and it was excellent.
This is the only resort we stay at when on Maui. The pool water should be a little warmer. Have experienced cold water in the pool for 15 plus years. Please consider increasing the temperature of the pool water. Truly enjoy the Sheraton Maui for all other resort aspects.
Able to see whales from our room. However room a bit far from restaurants
This place is very well located directly on the beach and building 6 is overlooking the ocean and perfect for whale watching out your porch. The service is great but the front desk over the years has had very limited flexibility. Rooms are well appointed with microwave, fridge, coffee, and more :-)
Friendly atmosphere, all-inclusive resort, and more whales off shore than you can count in January.
Fancy spot, I was picking up an Uber fare.
Once I learned it was under the Marriott umbrella I was disappointed. They checked us into a room that hadn't been totally cleaned...in my opinion Marriott's housekeeping has slipped over the years at properties in which. We went to have supper and we learned they changed us to another room despite the fact we asked them to wait until we returned. They moved our luggage to the new room but didn't bother to move some stuff we put in the refrigerator in the old room. When I called the front desk three times to find out what happened to the stuff in the frig they said nothing was there. I finally went to the front desk the day before we left and was advised our stuff was thrown away. We received a room credit, but why couldn't they have been more honest with us to begin with?
The rooms are dated and need updating. The rooms never seem to be clean and the carpets are worn. I wouldn't plan to stay here again.
Checked into our room and it was filthy. Am asking for a room change. Such a disappointment for such an location to stay.
For $1000/Nighy for basic room. No microwave on property and no free Continental breakfast.
Simply beautiful
Beautiful location
Snorkeling off the beach is not as great
Restaurants on site were good but not all were open still due to the disaster (fire) and some areas not open.
Night life shuts down
Amazing resort.
Great staff.
Black Rock Beach is amazing. But no access from hotel groups for tourists.
You must park at the beach access path and park to get there.
Best sunset views.
Sheraton Maui Resort & Spa is housing the Lahaina residents after the directed energy weapons tore through the night on 08/08/2023...
We love it here so much! I took my kids here for 5 days over Labor Day weekend in 2022, and we had never been to Maui. We fell in love with the hotel and the island. The room was great and so was the staff. The kids loved the pool, the game room, and the giant chess board. They also have a luau at the hotel and free activities on certain days. They have a parking garage, but they charge a daily fee. There was a cliff diving show every night off of Black Rock. That was cool. They also had live music down by the pool every evening.
I am going to write a long review because vacationing is expensive and I use these reviews to help research when I'm planning.
I loved this resort. The staff is on top of it and very friendly. The pool is very clean and beautiful. You cannot beat the location of this property for several reasons. The first being it is very safe and you have to have a wrist band on at all times and the staff checks it. If you do not have one on you will be escorted out of the pool area.
Secondly, the pool is right on the beach. The cove the property is in is calm and perfect for kids to swim safely and to snorkel. The property is protected from rough waters. The food and drinks are great and there are lots of stores on the property so if you don't want to leave you don't have to. If you call the front desk they will provide you with whatever you need quickly and a smile. I would definitely stay here again. You don't have to rent or buy anything for the ocean and sand. It is available near the pool at a stand. I do not think the rooms are worth the money but who stays in the room in Maui? The rooms are not horrible and the beds are comfortable but if I owned the hotel I would gut and modernize all of the rooms because of the price of them. You are definitely paying for the location. The grounds are beautiful, well maintained and modernized but the rooms need to be updated. I still would spend my money here and this is my review. I want to add that they literally scrub the rooms every day and not just vacuum and make the beds your entire stay. That stood out to me.
