1-888-685-6888

Viva Wyndham Maya Vacations

4.2 - 7397 Reviews
Riviera Maya, Mexico

Managed by the popular Viva Resorts chain, the Viva Wyndham Maya offers an atmosphere of never-ending fun. The European influence of its owners shines through with tastefully delicious menus, excellent entertainment and friendly service while offering true Mexican charm and comfort! A great choice for a fun-filled family vacation as well. Kids will love the action-packed Fun Club, where they'll build sandcastles and play in mini-tournaments.

Location: Directly on Playacar beach, 5 minutes to Playa del Carmen, 60 minutes from Cancun, 50 minutes from the airport.

Our Opnion

The size of the Viva Wyndham Maya is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Maya. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining  with reservations
  • All drinks (domestic beer and cocktails, house wine with meals)
  • Lounge chair and towels
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis 
  • Use of bicycles
  • Volleyball
  • Soccer
  • Climbing wall
  • Trapeze 
  • Archery
  • Exercise classes 
  • Daily activities
  • Nightly entertainment
  • 2 complimentary bottle of water upon arrival, additional bottles of water available at an extra cost ($)

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze 
  • Rock climbing  

  • 604 rooms in two 3-storey buildings
  • 5 restaurants
  • Snack bar
  • 2 bars
  • Disco
  • 2 pools
  • Tennis courts
  • Shops
  • Fitness facilities
  • Sauna
  • Beauty salon ($)
  • Spa ($)
  • Scuba diving on-site ($)
  • Kids club
  • Playground
  • Free Wi-Fi is available at several hot spots  
  • Medical services ($)
  • Laundry services ($)
  • ATM
  • 18-hole golf course 5 minutes away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Safety deposit box ($) 
  • 32" LCD TV with Cable
  • Iron & Ironing board
  • Mini-fridge (un-stocked)
  • Bathroom with shower (bathtub upon request)
  • Crib available upon request

Deluxe Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Queen beds
  • Air-conditioned
  • 32" LCD TV with Cable 
  • Telephone
  • Bathroom with shower
  • Hair dryer
  • Iron & Ironing board
  • Balcony
  • Safety deposit box ($)
  • Crib available upon request
  • Mini-fridge (un-stocked)

Restaurants

La Terraza

  • Buffet for all meals
  • International

Portofino

  • à la carte for dinner
  • Mediterranean
  • Reservations required

Hacienda Don Diego

  • à la carte for dinner
  • Mexican
  • Reservations required

Miramare

  •  à la carte for dinner
  • Italian
  • Reservations required

Viva Cafe

  • à la carte for dinner
  • International
  • Reservations required

Bars

  • Lobby Bar
  • Relax Pool bar

???????Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six months of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. ([email protected]).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

What's Included

Vacation package bookings include the following:

  • Round-trip flights
  • Hotel accommodations
  • Airport transfers (see exceptions below)
  • Departure taxes (see exceptions below)
  • Tourist cards (see exceptions below)
  • Hotel taxes

All-inclusive resorts typically include the following options. Please see each specific hotels all-inclusive details for what is included, as it may vary from the list below.

  • All meals
  • Drinks (typically soft drinks and domestic beer, wine and spirits)
  • Daily activities
  • Nightly entertainment
  • Non-motorized water sports
Items not included:
  • Baggage fees (if applicable, see Supplier's terms on reservation page for details)
  • Resort and Environmental fees (if applicable) must be paid directly to the hotel
  • Travel insurance (mandatory if traveling to Cuba)
  • Airport transfers for packages to USA
  • Airport transfers for packages to Europe
  • Items of a personal nature
NOTE:
  • If traveling to the Dominican Republic with Sunwing or Signature Vacations, tourist cards ($10USD) and departure taxes ($20USD) are not included.
  • As of November 9, 2019 Los Cabos has implemented a non-mandatory tourist tax of $18:50 per person payable upon entry into Los Cabos.


Avg. °CJFMAMJJASOND
High282628282829303131272626
Low171717182021222323201919
Rain (mm)8956414111717810915022921897109
4.2 Google Rating
Based on 7397 Reviews

First days and spectacular service with brilliant attention

Beautiful beach. As advertised, the resort has food and drink to your heart's delight. The activities are top notch, especially the staff- Milla, Lionel, Lenar and Joshue. Particularly loved Melissa's morning yoga with NRG2GO.

Awesome experience! Food, activities and drinks galore. Pristine beach

I want to highlight the attention of all the staff at the Don Diego Restaurant, as well as its managers, Carlos (who is also in charge of the Italian restaurant and Daniela... the waiters Elías René Elmer and everyone are the best in both attention and treatment. …and the delicious food, congratulations also to the Chef… I congratulate everyone even if I have forgotten some names!!!
But I also want to highlight the work of the Young LEONARDO... LAURA AND HAZEL, without them our vacations would not have been so wonderful... They made us very happy, completely dedicated to the work that they fulfill with the great responsibility in each activity that they invited us to do, extremely respectful, collaborative with people our age, always showing themselves happy to do all the daily activities
Thank you so much HAZEL… LEONARDO… AND LAURA The whole family thanks you for your work towards us and everyone in general!!!

This hotel is excellent

Very well organized

We were during covid Jan. 2021. The best holiday so far! Amazing hotel, service, a'la card restaurant... We would love to go back there🩷

Good 4-star all inclusive hotel. The evening program is distorted and poorly organized due to the different locations. Live music at prime dining time is annoying. The live shows are very good. After that, however, the program ends abruptly. Food very diverse. The restaurants are okay... not anymore. The animation program during the day is quite entertaining but often a bit annoying. Unfortunately, just playing Latino music all the time doesn't make it any better. More variety please! Otherwise a decent to good resort. Very friendly staff and very clean!

I wasn’t able to eat for my whole trip since they refused to serve me something suitable for my allergies, the bartenders were very nice and would give me fruit but for 5 days straight!!! it was a bit ridiculous the 24 hour food bar with burgers and fries wouldn’t even make some fries when I asked i’m very disappointed with the resort as I had to cut my trip short and go back home to get a proper meal, we also had ants crawling through our room so I would not recommend this resort to anyone:(

Love this resort. Food, restaurants, beach, activities, night shows, kids club, pools. Staff is working all the time. Thank you to Maximo at Breakfast, Margarito at the Wild Orchid Bar and Edwar at the Terraza restaurant. Excellent service and special attention from all. Anabel at Guest Services was of such assistance to make my stay memorable. I am hooked and will come back next year. Love

A convenient membership, your rooms are spectacular, your team is very entertaining, I always expect a lot from the viva and they meet my expectations 🥇😊✨👍🏻 I hope to return soon

I just left the hotel
The average hotel, the food is poor and repeats itself, after two days you eat the same
The treatment of people by the receptionist is very bad, the only thing he says is about fines and more fines, only highlighting three waiters from the buffet, among them Antonio
The insistence on the part of the VIP vendors is traumatic (they call you and follow you wherever they see you to sell what they want)
Normal rooms, we had to ask for a change due to the bad smell in the bathroom and they put us in another one full of mosquitoes
Very few hotel workers greet you with a smile and even fewer look at your face.
We do not plan to return
Compared to other countries where they are happy for you to stay at their hotel, in this case they throw you out

This resort was extremely disappointing. The food quality was poor, and despite having had positive experiences at other locations like Tulum, this resort fell short. It's much smaller than depicted in photos. Additionally, a particularly negative experience was when they prohibited us from smoking shisha and threatened a $250 penalty, blaming government regulations, even though our friends at another resort were allowed to smoke.

Very good hotel, the service is very good, the rooms are a little dated over time. Very good animation and show.

The rooms are really comfortable, a very good all-inclusive, 100% recommended

Terrible food quality, the only option is buffet, i am very easygoing in terms of food,
But i cant eat anything. It is like Cuba resorts food quality
Pools are too small
You are not allowed to smoke at the resort.

Very attentive staff!

The worst resort I have ever been to. We had to leave the next morning. Check out the photos below.

Dirty, broken, rusted, smelly, depressing ...

Superb experience as part of our honeymoon. Room very good, restaurant good and with lots of choice, entertainment +++.
The Fram team (Valentin, Pauline and Cyrielle) welcomed us very well, they were very accessible. Sublime evening shows!!! I highly recommend this hotel 😀
The beach is good and the activities are cool

Hotel in an excellent beach location. The food was always very good and the selection was very large. There was special service and particularly good food in the themed restaurants.
Special praise goes to the staff as a whole. They were all always very friendly and accommodating.
However, there is one drawback. Everything echoes and sounds very loudly in the hallways and stairwells and the room doors are anything but tight. This means that no matter where in the hotel a door slams or people are talking, you can hear it in your room at night. There is also a generator running in the middle of the system (day & night!!). If you spend the night in a room facing there, you should get a good night's sleep.
All in all, the hotel is recommended and definitely worth a trip.

24-03-28-11-46
24-03-28-11-46

Lowest Price Finder for Viva Wyndham Maya

202404
Location Map
DISCLAIMER: Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.