Price Protection

Price Protection is back!

Please note that this promotion has expired.
If you have booked before the deadline (Nov 30, 2016) and would
like to submit a claim carefully read the details below.

Bookings from Oct 31, 2016 to Nov 30, 2016
Departures between Nov 1, 2016 to Apr 30, 2017

How to Claim


1. Find

Search for your qualifying vacation package online and click on "Verify" to get a confirmation of your package price and details.
Note: Please do not use our “New Search” as this feature is not yet live in the new search engine.

2. Verify

From the confirmation page, verify the details of the package to make sure it qualifies according to the terms below.

3. Email us

Send an email to customerservice@escapes.ca. Your email should include the full name of primary passenger on file and confirmation number. A upon receipt of your email, your claim will be reviewed and will receive and email from our promotions department with the out come of your claim.

4. Escapes will check

We will verify your claim and contact you via email or telephone shortly after your submission.

 

Escapes.ca Price Protection Is Back! Book your vacation package - over $699 per person taxes not included - between October 31, 2016 to November 30, 2016 for departures between November 1, 2016 to April 30, 2017 and take advantage of this popular promotion.

When it comes to booking a vacation, nothing is more irritating than seeing the exact same package drop by hundreds of dollars just a few days after you've booked!

With Price Protection from Escapes.ca, you can now relax knowing that you will receive up to a $400 CASH refund per couple if the price of your package drops after you book. With Escapes.ca you can claim up to outside of 3 days prior to your departure date by following the steps above.

 

How it Works

With Price Protection from Escapes.ca, you may be eligible to receive a one-time price adjustment on your vacation package booking. In the event the base fare price should drop after your reservation is made and paid in full, and is still within the coverage period stated in the Terms and Conditions section below.

The amount of your adjustment will be calculated by the difference between the original price per adult, not including taxes, and the new price per adult, not including taxes, at the time the claim was submitted, less a $50 per adult administration fee.

Rules and Restrictions


  • The Price Protection Promotion is governed by the terms and conditions set out below from Escapes.ca. Any terms not defined below have the meanings provided in the Escapes.ca Terms and Conditions.
  • "Customer" - an individual that has purchased and booked a trip from Escapes.ca that is qualified for the Price Protection Guarantee.
  • "Credit Card Holder" - the Customer identified in the payment and/or deposit summary of the purchase invoice.
    NOTE: The Credit Card holder may differ from the Lead Passenger/ Billed Customer.
    Applicable rebates will be paid and mailed to the address specified for the Credit Card holder referred to on the purchase invoice.
  • "Qualifying Trip" - one of the products listed under the Price Protection purchased under an adult fare from Escapes.ca (and paid in full at the time of booking) during the offer period and for the departure dates specified in promotion page.
  • How the Price Protection Program Works
    Price Protection allows our clients to receive a one-time price adjustment of up to $400 per couple (or $200 per adult traveler) who are booked under the qualifying trip that has experienced a drop in price. There will be a $50 administration fee linked to each approved adult fare claimed. The maximum amount that can be claimed is $200 per person less the administration fee(s).
    If the new vacation package final price (including taxes and fees) advertised on the Escapes.ca website for the same trip (which has been booked and paid in full) falls in excess of $50 (or more) less than the amount paid, Escapes.ca will refund the pricing difference to the Credit Card Holder up to a maximum of $200 per qualifying adult fare involved in the original Qualifying Trip booking (less the administration fees as listed previous, per each adult).
    Claims for adjustments less than $50 will not qualify.
    Claims must be submitted or received online through our Price Protection trip verification engine, no less than 3 days prior to departure date. One rebate cheque (covering the difference of all possible adult fare(s), less the administration fee(s)) will be issued to the Credit Card Holder upon verification of the claim.
    Only applies to vacations verified through our Vacation Specialists via the Price Protection search engine. Limit one Price Protection claim per booking. The first valid claim submitted will be the only claim considered for review.
  • How to Qualify for Price Protection
    In order to qualify for Price Protection, your selected vacation package must be verified through our promotional booking engine.
    To qualify for a Price Protection adjustment, the New Listed Price on the vacation must have the same departure date, duration, supplier, flight carrier, flight numbers (departure & return), class of service, hotel, room category and meal plan as the initial qualifying trip.
    The new advertised price will be compared against the price of the original Qualifying Trip booked by the Customer. Customers are solely responsible for researching package prices and initializing Price Protection claims online.
  • How to Initiate a Claim for Price Protection
    Send an email to customerservice@escapes.ca. Your email should include the full name of primary passenger on file and confirmation number. A upon receipt of your email, your claim will be reviewed and will receive and email from our promotions department with the out come of your claim.
    We reserve the right to request original documentation from the Customer as part of its verification process of the Price Protection claim. All claims will receive email notification confirming that it has been received.
    Claims will only be accepted via email to customerservice@escapes.ca and will be reviewed within approximately 3 business days. Successful claimants and non-qualifying claimants will be contacted by Escapes.ca through regular email channels shortly thereafter.
    The comparable price on verified vacation will only be considered if the new trip price is published on the our website and available at the time of verification. The determination of whether the promotional requirements have been met is within the sole discretion of Escapes.ca.
  • Invoice Payment Terms
    To qualify for a claim, the invoice for the submitted trip must be paid in full at the time of booking. All payments are final. Additional fees added onto the customer's travels (taxes, insurance, change fees, seat selection and other add-ons/expenses) will not be considered as part of the original total cost paid by the Credit Card Holder/ Billed Customer. Claims only apply to the original, confirmed pricing. Packages must be paid in full at the time of original invoicing.
  • Valid Claim
    Once the Customer has initiated the Price Protection claim request to Escapes.ca and it has been deteremined that the promotional adjustment applies, a notice will be sent to the email address that is located in the Client Information section of the invoice, shortly after the 3 business day claim review period (approximately 3 business days).
    The rebate payment will be made by cheque payable to the Credit Card Holder and mailed to the address as detailed in the Client Information section of the invoice. Price Protection cheques will be issued approximately 21 days after the departure date. Bookings that are cancelled prior to departure are not eligible for a Price Protection claim. Additional modifications to the original booking before and/or after the claim is made will nullify any Price Protection claim. Price Protection Claims may only be made once. Additional claims will not be considered.
  • Deadline to submit Price Protection claim
    Qualifying vacation packages for this promotion are exclusively provided by these tour operators/ suppliers:Sunquest Vacations,Transat Holidays,Westjet Vacations,Air Canada Vacations, Hola Sun Holidays, Caribe Sol, Porter Escapes,Sunwing VacationsandSignature Vacations.
    In order to be eligible for Price Protection, pre-packaged vacations from these suppliers must be indicated as a qualifying product for the promotion. Travel package must be booked between October 31st and November 30th, 2016 (at 11:59pm PT) for travel departing between November 1st, 2016 and April 30th, 2017.
    Special supplier vouchers may not be used in conjunction with this promotion. Not combinable with Tour Operator/Third Party Price Drop Programs such (eg. Sunquest SPF, WestJet Vacations Price Drop Guarantee, Air Canada Vacations Price Drop Guarantee, Sunwing Vacations Price Drop Guarantee and Transat Holidays Price Drop Guarantee).
    The minimum purchase price on applicable vacation packages is $699.00 not including taxes and fees (the total price) per each person booked (on adult fares). The total price does not include insurance costs and additional fees.
    No cruise vacations, cruise packages, air/ flight only, cruise only, "Build your own Vacation" packages, "roulette", "hotel surprise" or other rotating hotel structure on vacation packages will apply. Group bookings do not qualify for our Price Protection promotion. Deviation bookings* do not qualify for this promotion.
    Qualifying products are restricted to adult fares for new pre-packaged Vacation packages booked between October 31st and November 30th, 2016 (at 11:59pm PT) for travel departing November 1st, 2016 and April 30th, 2017.
    This promotion is not combinable with other Escapes.ca exclusive offers such as but not limited to any future travel voucher promotions; "Boxing Week" and "One Day Sale" "Promotion Codes" or "Promotional Gift Cards" unless otherwise stated.
  • Miscellaneous
    Price Protection does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer. These terms and conditions are subject to amendments by Escapes.ca. Escapes.ca may cancel the Price Protection program at any time without prior written notice. These terms and conditions are subject to amendments by Escapes.ca/Skyland Travel. If you require any additional information contact usinfo@escapes.ca.
    If you require any additional information contact us at info@escapes.ca or call 1-888-685-6888.

  • *A "Deviation Booking" is defined as a booking with significant changes in a vacation package that was originally eligible for the Price Protection promotion. Such changes, alterations or additions include but are not limited to; passengers departing from separate gateways, passengers with different stays of duration, one passenger booking land only, air extensions, special requests, etc.
Untitled Document