We think we're awesome, but we also thought our travel time machine would work. Reluctantly we have to admit we are not always right. However, if our happy customers tell us we're awesome, that part must be true! Below are some testimonials from our valued customers.

NOTES: Make testimonials appear as shown below. Thumbnail images will be of the agent the testimonial is related to. Limit characters to 3 links as show below, followed by a link to the agents page.

 
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Ashley

We booked our vacation with the assistance of Ashley. She contacted Dreams Huatulco before we arrived and asked... Read more

Gerald P.

Apr 5, 2016

I guess I'll be a returning client. Your Live Chat service is awesome. It allows to settle any issue 24/7.

Amanda Smith

Ceo/Founder at demolink.com

A superb product for the price. Easy to read instructions are really helpful. Excellent, have nothing to add.

July Mao

Ceo/Founder at demolink.com

We loved the hotel and booking through escapes.ca was not only cheaper than other sites but done very professionally. Will definitely use escapes again. Thank you for the great service. ...

Retha V.Dec 04, 2016Rating : 4.5 Stars

...Totally professional, helpful and positive. This is our 4th or 5th vacation using Escapes.ca and it has been smooth sailing since Day 1, zero stress which is how it needs to be. Thanks....will see you next time !! ...

Tom G.Nov 11, 2016Rating : 5.0 Stars

I dealt with Nancy at the Vancouver branch almost exclusively. Ryan stepped in and helped me book while Nancy was on vacation. Both of them were fantastic! Nancy kept her eye on my trip for a month to find the best price. Both were knowledgeable, friendly, and responsive. I've never been that confident handing over that kind of money before!...

Shannon S.Nov 09, 2016Rating : 5.0 Stars

We booked our vacation with the assistance of Ashley. She contacted Dreams Huatulco before we arrived and asked for an upgrade. We were most pleasantly surprised when we received an Ocean front King room!!!! They commented that Ashley had made the request. Thanks so much Ashley!!! ...

Gerald P.Apr 27, 2016Rating : 5.0 Stars

Eric is our number one consultant - never a worry with him on your team, always goes above and beyond your requests. I would not travel if Eric and Escapes were not so awesome. Thanks ...

Colleen M.Apr 05, 2016Rating : 5.0 Stars

Booking via escapes.ca was effortless and easy. They had the most competitive prices. I was referred via a friend at work to book via escapes and I am happy I did so. I will book via escapes.ca again in the future. ...

Jaime B.Mar 30, 2016Rating : 4.5 Stars

This was my first experience with Escapes. We arranged our holiday with Nancy K. and she was pleasant and thorough and followed up with everything quickly. I won't hesitate to call her again. ...

Kerry SMar 28, 2016Rating : 5.0 Stars

Eric was my contact and he was extremely helpful booking for me and my family and duplicating for my friend and her family. Thank you for making the entire process so easy for us. Eric rocks! ...

Karina P.Mar 24, 2016Rating : 4.5 Stars

Booking with Ryan was a pleasure. Friendly and efficient service. ...

Rose C.Mar 17, 2016Rating : 5.0 Stars

I love booking thru Escapes!! The staff are absolutely amazing!! I ran into an issue with a different booking, and when I brought my concerns to Escapes, they did everything in their power to correct the wrong; they went above and beyond! ...

Deidre P.Mar 10, 2016Rating : 5.0 Stars

We absolutely LOVED staying at the Secrets Vallarta Bay in Puerto Vallarta. It was the nicest place we've ever stayed! Thank you so much for recommending an adults-only property for our honeymoon. It was so worth the extra cost! I would highly recommend this resort to family & friends! We hope to return one day! We'd also like to check out other Secrets resorts. Our experience working with Escapes, and particularly Ashley was wonderful. She helped us find a honeymoon destination within our budget and time frame. She had great advice with a background of experience. Thanks Ashley! Our only wish is that we could have stayed longer! Had to get back to winter and work unfortunately......

Danielle & Steven Mar 08, 2016Rating : 5.0 Stars

I did speak with one of your consultants, Ryan, and she was very helpful and nice. I would definitely book another trip with her, she made every thing very easy and simple for me to understand. It was a pleasure dealing with her. Thank you Ryan!!! ...

Susanne C.Jan 20, 2016Rating : 5.0 Stars

Eric was very attentive to our needs and informative in helping us get this trip booked. [I] would use Eric again for sure and have already recommended him to friends. ...

Scott B.Jan 18, 2016Rating : 5.0 Stars

Eric is a super consultant! He was so helpful, friendly and easy to chat with. I had a few questions after we made our booking and he replied very quickly. Thanks Escapes.ca and Eric for a great deal and memorable vacation! ...

Roberta B.Jan 02, 2016Rating : 5.0 Stars

Thank you so much for your recommendation of the Jamaica Inn. As mentioned on the phone, we had an amazing time and thanks to you we were treated as royalty! We have been to Jamaica many times before but this may be our favorite spot - you really did a great job of choosing the best spot for us even though it was last minute trip. ...

Leigh E.Dec 17, 2015Rating : 5.0 Stars

[If] you want a carefree vacation, contact Jason Mills. We have booked through him many times, [he] really knows his stuff. If you have any issues, he takes care of it. He truly cares about you having a great vacation and goes that extra mile to ensure it. ...

Brian S.Nov 30, 2015Rating : 5.0 Stars

Nancy is the best consultant we have ever used. We will call Nancy for sure when we book again. ...

Donald L.Oct 22, 2015Rating : 5.0 Stars

Have booked holidays with Ryan for the past few years and [she is] just a great caring, confident and helpful agent! ...

Kim W.Oct 18, 2015Rating : 5.0 Stars

We book most of our trips through Escapes. Excellent service, very professional and helpful. ...

Susan S.Oct 07, 2015Rating : 5.0 Stars

[The trip] was just what we needed and wanted. Very relaxing and quiet! Highly recommend booking through Eric, he is the most helpful agent! ...

Lisa M.Sep 29, 2015Rating : 5.0 Stars

We booked with Eric. This was our first time booking with Escapes for Las Vegas having booked Mexico the last 4 years with you... Eric was great! He took over from Jason Mills who booked our last 3 trips to Mexico. ...

Ashton T.Sep 27, 2015Rating : 5.0 Stars

We were looking for [a] beach resort and Eric helped a lot with his first hand tips in regards to beach and restaurants access. He was great!...

Dragana V.Aug 10, 2015Rating : 5.0 Stars

Nancy is my go-to person. I don't know what I would do without her. She knows exactly what I like, what I want and my comfort level. She is always sooo cheerful and goes above and beyond in her role!! Thanks, Nancy!!!! You are the greatest!!...

Donna T.Jul 30, 2015Rating : 5.0 Stars

...lost my luggage and the only people that cared and tried to help were the folks from Escapes... HUGE thumbs up for Escapes....

David S.Jul 26, 2015Rating : 5.0 Stars

Andy was incredibly helpful. We changed our hotel due to ratings on tripadvisor and he was most helpful....

Monika L.Jul 13, 2015Rating : 5.0 Stars

Andy was awesome. Great phone manner, and he had some good tips for me also....

Ali B.Jun 08, 2015Rating : 4.5 Stars

I spoke with Rocio who helped and informed me on many things. I have no bad things to say about escapes. [Very] helpful and incredibly nice to deal with!!...

Kimberly B.Jun 06, 2015Rating : 5.0 Stars

Nancy K is the BEST!! She helped me narrow down my choice of destination based on what she knows about me and my likes and dislikes. She is professional, very considerate and focuses on the travellers needs and wants!! Great job, once again, Nancy!!!...

Donna T.May 03, 2015Rating : 5.0 Stars

I [will] definitely deal with escapes travel in the future as we decide to explore other destinations; flying with sunwing will also be a repeat with other family vacations. Thank you very much for all your help- we are not only impressed but we are extremely grateful for all your service. Ryan is the consultant I [dealt] with. She was great, informative, helpful, and was able to ease me through the process. She also helped me confirm that I was booking the right trip by sharing her personal experience with this exact resort. She was 100% accurate with everything she stated. When booking other trips through escapes I will always ask to deal with her! Thank you for everything!!...

Natasha M.May 02, 2015Rating : 5.0 Stars

[...] I cannot express how great Andy (Vancouver office) has been to our family. He has gone above and beyond, answering email after email and making sure that we have all our questions answered. Cannot wait to book future adventures with Andy....

Chantelle R.Apr 20, 2015Rating : 5.0 Stars

Jason looked after our son and daughter-in-laws wedding in December 2014. Jason was amazing from the start right up the the finish. I cannot say enough how much he helped out. We then booked a last minute to Cuba in March 2015, and Jason came through for us again. I would recommend Jason and the Escapes team to everyone looking to book a trip whether it be a Wedding or a last minute getaway or a family vacation. Thank you so much for making our trips as great as they have been....

Shannon M.Apr 02, 2015Rating : 5.0 Stars

Myself and my family booked a vacation to Cuba on your website, from 6th Feb to 12th Feb. Due to a mistake I made in one of the names on the [reservation] I had to call your office for a correction. I was connected to Charity from your office who provided, in my opinion, one of the best customer experiences I have had. We had to call her/email her several times regarding insurance, etc and it was a consistently excellent customer experience… I am certainly impressed with the level of customer service commitment of your staff, especially Charity, but also note that such levels of good service just has to be a part of a system wide culture. ...

Bethmage S.Mar 03, 2015Rating : 5.0 Stars

I forward a couple of questions regarding our booking, prior to leaving. Rocio took care of our questions in a timely and professional [manner]. Thanks Rocio. I find the Escapes web site an easy to use booking system, allowing me to see several travel providers at once. I will continue to use Escapes, as I have booked 5 successful trips though them so far in that past 2 years....

Robert K.Mar 02, 2015Rating : 5.0 Stars

I had the pleasure to book my trip with Eric and he was very helpful and did everything to ensure that I would be happy with my trip....

Cristina G.Feb 21, 2015Rating : 5.0 Stars

I booked my trip with Nancy at escapes and she was a real sweetheart. Very helpful and I will definitely book my next trip with Escapes....

Claudia R.Feb 09, 2015Rating : 5.0 Stars

Andy was great to deal with. Very thoughtful and considerate - knowledgeable. I would fully recommend everyone deal with ANDY!...

Roland V.Feb 04, 2015Rating : 5.0 Stars

I always book my trips through Jason, as I have for over ten years now. He has always tended to me with professionalism and a hint of friendship. I trust him with all my travel queries as I do with the full escapes team....

Randylin B.Feb 02, 2015Rating : 5.0 Stars

I have spoken with Chris, Ryan and Jason over the past couple years while booking vacations and they have all been very friendly, polite and helpful. I have complete confidence in booking my holidays with Escapes and will continue to do so knowing I am getting the best service and prices possible. ...

Kimberley W.Jan 28, 2015Rating : 5.0 Stars

The consultants were great & very helpful. Everytime I had a question, someone would answer me back very quickly....

Jessica D.Jan 26, 2015Rating : 5.0 Stars

As always Jason is exceptional. He always goes above and beyond. I have been booking with him for years and appreciate him so much....

CristinaJan 14, 2015Rating : 5.0 Stars

I dealt with Nancy in the Vancouver office for our booking and she could not have been more helpful. She was very professional, always answered any questions we had promptly and was very friendly - she really seemed to care that we had a great vacation experience! I would definitely book with her again....

David H.Jan 14, 2015Rating : 4.5 Stars

We always book through Ryan and she does an excellent job! We prefer to be able to speak with Ryan rather than to point, click and hope for the best....

Joanne M.Jan 11, 2015Rating : 4.0 Stars

I did not see the email for my tickets come in my inbox. I called and the representative had them sent to me in less than 5 minutes. The service is great and easy to use. I tell all my friends about the site and have now used you for four trips in the last two years! ...

Shannon F.Jan 08, 2015Rating : 5.0 Stars

Eric is the best!! Goes out of his way always. Friendly. Replies to you right away even when he is off work. Dedicated. All round trustworthy and gets you the best deal....

Colleen M.Jan 03, 2015Rating : 5.0 Stars

Jason was great, helpful and knowledgeable. He was right on, each time we requested something, and efficient and timely so that we could get our information ASAP. Would not hesitate to use him again, and would certainly recommend him to anyone we know who would be considering a trip to Honolulu! He was recommended by a good friend of ours, a great and trustworthy source, and Jason came through with flying colours....

Corinne L.Dec 07, 2014Rating : 5.0 Stars

We book with Escapes every year and have had Eric as our contact for the last three years. He is great and always responds very quickly, and is very helpful....

Daniel H.Dec 04, 2014Rating : 5.0 Stars

I found your consultants to be knowledgeable and helpful. I have already recommended Escapes.ca and would use them again....

Wilma P.Nov 27, 2014Rating : 5.0 Stars

Thank you to Jason for steering me to this resort. I was meeting up with a friend travelling from Mexico City, and was unable to complete the booking online. Jason was prompt, efficient, and very knowledgeable about this and other resorts I was considering. He made the selection and booking process easy....

Mark N.Nov 23, 2014Rating : 5.0 Stars

The organization from beginning to end has been outstanding. Everything was ready on our arrival and the wedding ceremony was spectacular. Thanks to the Escapes.ca team for the excellent collaboration....

Soledad B.Oct 26, 2014Rating : 5.0 Stars

I booked our vacation with Ryan and she was really nice and very helpful it was great talking to her. She even called me when our flight was delayed which I really appreciate. I booked our trip to Punta Cana last year with the other travel agency and I didn't have the same experience. They were not so friendly. I will book with escapes again for our next trip....

Mary C.Sep 08, 2014Rating : 5.0 Stars

Jason was excellent. He provided fast and efficient service and was very prompt. We love escapes and will book through them again for good pricing and excellent customer service....

Monica H.Aug 22, 2014Rating : 5.0 Stars

I talked to Nancy in the Vancouver office and she is always extremely helpful...always there for any of my questions and always there to help. She is one of the reasons why I have such great trips!...

Max D.Aug 06, 2014Rating : 5.0 Stars

Representatives were polite and helpful, reminding in very nice manner not to forget e- tickets, passports and wishing good flight. Special thanks to Rocio at Escapes.ca!!!! Well done guys!...

Oleksandr P.Jul 23, 2014Rating : 5.0 Stars

Jason is a fantastic agent to plan a trip with. He's personable, professional and helpful. Been booking trips with him for over 10 years now and if he hadn't of knocked my socks off in 2004 I wouldn't be writing this today to show my admiration for a wonderful person whom even though I've never met, I trust to help me with my travel plans year after year....

Randylin B.Jul 22, 2014Rating : 4.5 Stars

Our consultant, Jason, was wonderfully helpful and always willing to answer questions and responded in good time with well put together answers. I live in Ontario and he was recommended by a friend of mine and I will always check with him first before booking any vacation or flight. Jason has already helped us out again on another flight. He is an asset to the Escapes team and really should be an example of how you want your business represented....

Thomas P.Jul 18, 2014Rating : 5.0 Stars

I am a long standing client of the Escapes.ca but only today I have exclusively booked a ticket through Manju. To say that she is an absolute professional would not do her justice. Manju is the best. Her approach to clients is unparalleled. She helped me to find flights to and from Europe at short notice and offered the best advice regarding the connections and seat selection. She is attentive to every detail. Manju is great asset to your company. I am very grateful to have been helped by Manju. ...

RomaJul 15, 2014Rating : 5.0 Stars

Nancy K. is always a pleasure to deal with!! She is professional, personable and goes out of her way to 'make it happen' for her clients!! Thank you as always, Nancy!!...

Donna T.Jun 05, 2014Rating : 5.0 Stars

Trip booked thru Escape[s] was great no issues or problems with staff. Andy was great and helpful in booking. He answered all my questions and concerns. ...

Cecelia R.May 27, 2014Rating : 4.5 Stars

Charity has been giving me excellent travel advice for so many years that I've lost count. She listens carefully to what we are looking for and always recommends a winner!...

WendyMay 01, 2014Rating : 5.0 Stars

Jason is a great agent and we have worked with him for years! This trip was all little forced due to the number of flights on our date but in the end we were very happy with the resort he suggested. We will be booking with him again this summer and for future vacations! ...

Ashton T.May 01, 2014Rating : 4.5 Stars

Charity was great. Knew her stuff and was always very prompt at returning emails and finding out any information we needed....

Christie J.Apr 23, 2014Rating : 5.0 Stars

Nancy, as always, was very helpful with booking this destination and providing advice on the resort that would best meet my needs. She's the greatest!!!...

Donna T.Apr 18, 2014Rating : 5.0 Stars

Ryan was great to talk to! She made booking really easy and made sure I had everything I needed to travel seamlessly. ...

Christina G.Apr 14, 2014Rating : 5.0 Stars

Charity was excellent and helped me every step of the way. She was great and very patient!!!...

Donna K.Apr 10, 2014Rating : 5.0 Stars

This was our first time using escapes.ca and getting away for a sudden but much needed vacation. When booking our vacation the process and service was quick and easy, we even recieved a courtesy call to make sure all information was correct before submitting all required documentation. I will admit we were a little nervous at first but now we will continue to use and recommend escapes.ca....

Mike W.Apr 08, 2014Rating : 5.0 Stars

Jason was able to help me find accomodations and travel plans that met my costs as well as needs. I will be in touch when I need to book with him again. ...

Richard O.Apr 03, 2014Rating : 5.0 Stars

The consultant I spoke to was very friendly and helpful. Definitely a good experience. [Shez] was awesome!!...

Geraldine C.Mar 24, 2014Rating : 5.0 Stars

Nancy is who we booked [with] and first found out about this resort as she actually stayed at it, and she was bang on with what we were getting. Her recommendation for a top floor room for our honey moon was great so we didn't have to listen to people above us walking around. We have booked three times with her now, and have never been happier booking our vacation....

Brad S.Mar 17, 2014Rating : 5.0 Stars

When we booked Nancy was VERY helpful!!! And she also knew lots about the resort - thanks Nancy :-)...

Claudia A.Mar 11, 2014Rating : 5.0 Stars

As always dealing with my preferred Escapes consultant was just perfect. He was able to make all the arrangements we asked for and took the time to let us know how much he appreciated our continued business....

Dave L.Mar 04, 2014Rating : 5.0 Stars

Had dealt with Ryan at escapes and was very pleased with her handling of our complete holiday we will definitely be in touch with her with our next excursion....

Lin & Ed M.Feb 28, 2014

The travel agent was great. Although our expectations weren't met with the hotel, Andy told us what to expect before we left. He did a great job finding us a hotel within our budgets, and we aren't an easy group to please. I will definitely book through Escapes for my next destination trip (no more Red Tag!!)....

Kara C.Feb 24, 2014

Eric at Escapes was extremely pleasant, helpful and professional. He went above and beyond the call of duty to ensure we were well taken care of. Thank you for a wonderful experience and we'll definitely use Escapes again - I'm sure many times! ...

Sandy S.Feb 13, 2014Rating : 5.0 Stars

Ryan was our consultant and I can honestly say the most helpful travel agent I have ever had the pleasure to deal with. Informative for bookkeeping. Extremely helpful when we had to change who was joining us. The best when [it] came to our service. Thanks so much....

Michelle O.Jan 21, 2014Rating : 5.0 Stars

Jason has been our travel consultant for numerous vacations and is always professional and very helpful. His resort recommendations have never left us disappointed and we will definitely be in touch with Jason for our future travel needs. ...

Rod S.Jan 20, 2014

Shez at Escapes.ca was awesome, can't say enough about how helpful, understanding and patient she was as we reviewed options, prices etc. She was very personable and a genuine delight to deal with in making my booking. I would certainly call her again....

Dale D.Jan 15, 2014

Big thanks to Andy for all your help planning our family vacation. we had a fabulous time!!! i was worried about booking something like this online, but honestly, he made it so easy!! Kudos to escapes.ca and to Andy!! We will definitely be booking through you next year!!...

Bill & Karen N.Dec 30, 2013

Jason is the guy to book through, knows his stuff, works very hard when and if a problem arises, we've booked through him many times, highly recommend him....

Brian S.Dec 12, 2013

I always book with Escapes.ca and will continue to do so! Such great deals to Cuba! So easy to use and really friendly, reliable staff! Thanks for the incredible deal so we could have this affordable, wonderful holiday!...

Lori G.Dec 10, 2013

Talking to Shez at Escapes travel, Vancouver, B.C had been always a pleasure. She was prompt and very helpful....

Dwarkanath B.Dec 06, 2013

We booked our trip with Nancy. She was very informative and answered all our questions. We would book through her for future holidays....

Ron M.Dec 05, 2013

Excellent care & service. Will book with [Jason] again and recommend him to friends....

Merlin D.Dec 03, 2013

[Andy was] our agent that I booked our trip with. He helped me so much. He was the one that told me about Secrets. I would go through him again. He was so helpful....

Helen M.Dec 02, 2013

I had called Charity at Escapes when I saw a good deal on the internet and wanted to book. She called me back promptly, answered any questions I had, booked the flight and room, forwarded confirmation email with itinerary as well as a copy of our invoice. We have dealt with Charity in the past and have had a great experience each time with her. Her personality shows through in her voice just how much she enjoys talking with people and doing her job. Well done Charity....

Annette L.Nov 27, 2013

For the past two years we have dealt with Nancy. She is by far the most amazing, friendly, accommodating travel agent any of us have ever dealt with! Highly recommend searching her out if you are looking for customer service that goes above and beyond! Escapes is lucky to have such an employee....

Lisa W.Nov 20, 2013

Jason was "amazing". Very prompt and courteous! I would definitely use [his] services again....

Holly T.Nov 20, 2013

As always, I always book my travels with Charity at ext 525. I have booked so many, we are like friends although we have never met in person. Without question, she is the best travel consultant I have ever dealt with and I will be contacting her again soon....

Ron H.Nov 15, 2013Rating : 5.0 Stars

We booked with Nancy and had fantastic service....

Damian S.Nov 14, 2013

Every time I talked to one of the consultants they were excellent. Very re-assuring and precise. I will book through escapes again....

Rhonda S.Nov 12, 2013

I dealt with Charity and she is so helpful, friendly and professional. Discussed different resorts and various resort options. Charity is amazing!...

Sharon B.Nov 04, 2013

Escapes is always great I always book through Nancy.K at the Vancouver office she is one of the reasons why I travel she makes everything so simple and easy for me....

Maxime D.Oct 29, 2013

We have booked with Charity 3 or 4 times and she has been excellent!...

Keith R.Oct 15, 2013

Excellent service from everyone....

Carol P.Oct 15, 2013

I worked with Nao and she was awesome! She answered all of my questions and I have also recommended her for any future reservations to family and friends (and myself of course!)...

Laura K.Oct 15, 2013

Excellent.. very friendly. A big thank you to Manju....

Lisa S.Oct 08, 2013

We did speak with one of your consultants when we were booking our vacation and she was most helpful. I believe her name is Nao. Very delightful and most helpful....

Gerald P.Oct 04, 2013

Escapes is awesome! Very friendly, informative, and great service. ...

Jasvir M.Aug 28, 2013

We had a very good interaction with Andy at Escapes.ca. He was courteous, informed and very useful. We would do business again with Andy....

Vick S.Aug 27, 2013

The consultant I spoke to was very friendly and always answered every question we asked....

Pawan S.Aug 13, 2013

RYAN was amazing!!! The best part of my trip was her and her help with everything! Used so many other sites over the years and now will only use escapes and hopefully her. Great job you guys with your service and staff....

Reena S.Aug 06, 2013

Excellent customer service!...

Wahida K.Jul 09, 2013

Consulting on the phone was easy and quick! Ryan was great at helping me book and very accommodating with multiple cards for payment, she was quick to respond to my e-mail with a concern I had. I followed up with another representative a few days later and also had a great experience with Jason, he was quick to solve my problem. ...

Kayla M.Jul 08, 2013

I always book with Nancy and she is phenomenal!!...

Shelah D.Jul 08, 2013

I spoke with Jason before making the booking online and he provided prompt and helpful information as he has always done in the past!...

Angela M.Jul 02, 2013

Escapes consultants were amazing, so helpful and knowledgeable. Even sent a birthday cake to our upgraded room. Thanks for everything....

Anna M.Jun 24, 2013

Booked online this time BUT regularly deal with Jason, if you're not comfortable booking your trip online, call the 1 888 number and ask for Jason, [he] knows his stuff....

Brian S.Jun 24, 2013

Escapes is always excellent service!!...

Tracy H.Jun 21, 2013

Nancy was excellent, would do more bookings with her. Thank you very much for a very good job well done, keep up the very good work....

Jose P.Jun 18, 2013

We have been booking most of our vacations with Escapes for at least ten years and we have never been disappointed - except when our agents leave (two so far), but the ones who have taken over our account have been great as well. ...

Jo-anne M.Jun 18, 2013

This was the first time I booked a trip through Escapes.ca. From beginning to end all dealings with travel consultant Ryan were fantastic! She was friendly and efficient and provided excellent customer service. Our trip was great, I will definitely book through Escapes.ca again and highly recommend it to anyone who is looking for a vacation!...

Laurie W.May 28, 2013

I am very pleased with the website and its packages... it's our second time booking online with Escapes.ca. The customer service is prompt and the staff are friendly. I high recommend this travel site to other users. ...

Heidi N.May 08, 2013

Our vacation, booked with Escapes.ca, was fantastic! Booking with Escapes was efficient and trouble free! Our resort was lovely with excellent staff and service, fabulous food and restaurants. It was a wonderful vacation that went off without a hitch!! Thank you!!...

Karla K.May 05, 2013

...Charity and Chris at Escapes.ca are wonderfully professional and know their stuff - thanks!...

Scott M.Apr 29, 2013

Great vacation, staff Air Transat were very helpful with info and booking excursions. Good food, good people, good times. Booking with Escapes.ca was flawless, they have everything covered....

Sean O.Apr 09, 2013

Your rep Ryan was totally awesome, she booked me, my boyfriend and my son, then later booked my son and his girlfriend and nephew for March 15, 2013. Ryan is great, needs a bonus or raise. She assisted us and at the end of it we all met at the right time, right resort, and flew home at the same time. Ryan, we will be going back next year and hopefully you will be there to help us....

Gail V.Apr 08, 2013

I'm glad to learn about Escapes.ca. Booking was easy, a lot of deals and selections to choose from. Especially the follow up information they send you after booking your trip. I really enjoyed their service and will definitely use them again! ...

Alexander Z.Apr 04, 2013

Hi Charity. We had a great time in Cuba. The resort was great, impressed with Melia Peninsula and would highly recommend it. I wanted to thank you for all your work and taking the time to answer my questions. ...

Linda P.Mar 27, 2013

Hi Andy. Just wanted to follow up on our vacation this past week in Cuba. Absolute satisfaction. The flight, seats, flight and hotel meals, resort, location and service was A-one! Would definitely use you guys again and would use Sunwing again....

KristaMar 18, 2013

I just wanted to take a moment to let you know what a great job Krystal is doing... She went above and beyond to help resolve the issues in a timely and efficient manner. Thanks to her efforts, I am now excited to be jetting off to the sunny south this weekend. Customer service can make all the difference - I know it did for me in this situation....

Nicola PMar 05, 2013

My husband and I travel to different locations every month or two. And have used numerous travel agents and companies. I have never had someone so great, friendly and would get back to me in a timely manner as your agent Nao Nishihara. She has been so wonderful! I just wanted to let you know she is truly a great asset to your team!...

Lisa JFeb 28, 2013

First time travelling out of the United States or Canada. Called Escapes a few times to get more information. Persons I spoke with at Escapes was very informative and I was not mislead. Our trip was more than expected for the price we paid. Flight, Hotel, Staff, Food, and Entertainment was exceptional. I have nothing to complain about. Will definitely use Escapes again....

Melanie G.Feb 15, 2013

... booking with Escapes made my life so easy. One stop shopping got my flight the hotel and transportation to and from the airport. Thanks we had a great time, going back again in a few months going to use Escapes again!!!...

Shannon F.Feb 12, 2013

I just finished booking my trip with Escapes and I wanted to thank Nao our customer service agent. She was great and I have already recommended her name and your service to 2 of my friends. Thanks!...

PamJan 31, 2013

Our first experience with Escapes.ca was very positive and one we plan to repeat. Many thanks to our agent Andy who was knowledgeable, helpful and professional....

Jack and JanJan 29, 2013

Escapes offers the best value in travel and first class hotels. Vdara hotel and spa is totally smoke free and the rooms are beautiful. Two tickets to show included and we were upgraded. BEST VALUE...

Stuart W.Jan 28, 2013

My husband and I are retired seniors who have booked two extensive trips through your agent Manju Maniyan. We want to commend Manju on the wonderful service she provided us. She listened to all of our requests and requirements each time and found trips that worked so well for us here and at our destinations. These were planned within our time frame and price range. Everything went as scheduled with no surprises. She is truly an exceptional agent and we so appreciate all her good work and advice. My husband is a retired teacher and I worked in customer service most of my adult life and we can say Manju made our trips very enjoyable and relaxed as we were confident in her ability. We have recommended Escapes.ca to many friends and family. ...

Esther & GaryJan 23, 2013

By the way, the service we received from Escapes was also very impressive, especially in light of the fact that we are located in Montreal. Your staff was responsive and helpful, always answering our questions and concerns in a timely manner. Thanks!!!...

Grace & ErnieJan 21, 2013

This is the first time we booked our trip through Escapes and we will definitely be booking our next vacation with them. Charity was extremely accommodating, helpful and informative! We even won the trip of the week - fabulous surprise! Fun vacation!...

Laura F.Jan 18, 2013

I wanted to write to let you know what unparallelled good service I've received from Jason while booking tickets for my family, and my parents, to go to Cuba next month. Jason was extremely knowledgeable about the resort I chose, having been there himself, and gave me a good sense of its strengths and what I'd enjoy most about it. He was polite, quick to reply to my many queries, and had a great sense of humour. I've already recommended your agency to everyone at work (I am the only Toronto-based employee of a BC company), and will continue to do so to all those I know booking holiday travel.

I have also spoken to one of Jason's colleagues (though I forget her name) during a brief absence of his from the office, and she too was very helpful. It's a great team, and I have been well-served.

With thanks, ...

EmilyJan 16, 2013

We had an awesome vacation, thanks to Escapes.ca and our amazing vacation specialist, Charity!! who took care of all our needs from start to finish, fantastic service right through. ...

Christina and LarryJan 15, 2013

We love Escapes and it has a big part to due with Nancy. We have been dealing with her for over 10 years and she is awesome. We find her to be very knowledgeable and honest - she has never steered us wrong. If there is ever a problem to solve or a question to answer, she will get to the bottom of it. We would never go anywhere else. Thanks Nancy for the great service over the years....

Colleen B.Jan 10, 2013

Wow Escapes! This was my 4th getaway in 2 years that I have booked with you. My friends think I'm a genius at making easy,worry free vacation plans, when really I just watch your reviews and prices. Everything went off with out a hitch. Flights,transfers,no lost luggage,check in and out. I asked for a water facing, king bed, and high up room. I received all 3......

Alaina T.Dec 11, 2012

Hi Sean. I would like to thank you and everyone at Escapes.ca for the wonderful trip that we won. It was our first trip to Mexico and it was perfect. All the reservations and flights worked out beautifully. The Barcelo Beach Ixtapa Hotel is such a great hotel. Everyone was so friendly and the food was top-notch. We would recommend it to anyone. Again, we truly appreciate the work and planning that went into providing such a excellent prize....

Barry K.Dec 10, 2012

We booked a trip last week with Escapes.ca and Charity was our " Vacation Specialist". The service we received from Charity was 5 star plus. The smoothness of the booking was quite amazing.

Her prompt responses and helping us with EVERY SINGLE DETAIL for the trip has been outstanding. You truly have an amazing employee who goes above and beyond, with a great sense of humour, making sure the customer's need have been met. I think my hubby Larry drove her crazy with all the questions, emails back and forth, and every response has been quick and professional.

We talked to several other travel reps at different travel companies. We have had a few not-so-good experiences in the past, and that's why didn't call them this time. Once I talked to Charity, her honesty and concern for our needs was primarily our reason for booking with Escapes.ca

Larry read about Escapes.ca on the net, so I checked out the website and founds some great prices, and made the call.

We would like to thank Escapes.ca and Charity for taking care of our booking in a professional and efficient manner. For sure we will continue to recommend Escapes.ca to our friends and family, with Charity as their "Vacation Specialist".

Based on our recent vacation arrangement and particularly Charity's valuable assistance, we will for sure be back to book our future vacations. We are really looking forward to our trip to Grand Bahia Principe La Romana. ...

Christina and LarryDec 03, 2012Rating : 5.0 Stars

This is the first trip we have booked with Escapes and I am very impressed with your service. I originally spoke with Nancy (Ext 510) on Sat Nov 3rd who was extremely helpful and polite. We wanted to break up our vacation into 2 different resorts and she called me back within minutes to confirm that it would be no problem and quoted us a price.

I called back the next day (Nancy was off and had suggested I speak with [Jason] (Ext 529). [Jason] was every bit as helpful as Nancy was and we had our trip booked in seconds. It was really nice to see when someone says they will pass on the information to a co-worker, that Nancy actually had followed up with [Jason].

We normally book through --- or --- but with the service we have received from your company, rest assured we will be contacting you again....

Sharon G.Nov 05, 2012

I wanted to compliment you on a fabulous employee you have. Manju helped us greatly last January both on planning our trip to Thailand/China and while we were there. She helped us get a wonderful price on our airfare and then made sure that we had very good seating.

We had to change our return flight when I became ill in Thailand and she helped set up the new flight and arranged for a hotel for us in Beijing last minute. She did this very quickly and efficiently. My husband was communicating from internet cafes so it was very helpful to have and to know that Manju was working at the other end on our behalf. She argued to ensure that we would have the seating that we had originally arranged. She is unaware that I had to argue again both in Bangkok when we left there for China and then again in Beijing. We were finally able to convince them to give us our seats together, which we had originally. They agreed because of the documentation by Manju.

We are back to asking her to help again as we feel very confident in her ability. Normally I like to think that I am very good at researching travel arrangements but I am impressed with Manju's talent and appreciate her help. We continue to deal with Escapes because of Manju....

Gaye T.Oct 18, 2012

This is why I always like to use Escapes. Eric's service and response time has been impeccable and so accommodating, I wish all organizations were this efficient and straight forward to do business with....

Murray DOct 10, 2012

I was travelling with Escapes.ca this September to Mexico. I had a great time there and I was very happy with the choice of resort. I want to thank to your employee Andy Luong who helped me a lot with choosing of resort, payment, who provided all information about insurance, resort, services, etc. I really appreciate his help and attitude, he is very nice person, who knows how to do his job and he very is happy to help people to get their dream holidays. Thank you again....

Monika V.Sep 18, 2012

I would like to say how much we appreciate how hard Jason worked for us. He kept us informed and was very professional. We have been a client of Escapes for many years and things have always gone according to plan. This is the first problem we have had with any traveling we have done. This is the reason a person needs to have a reputable and professional organization help with travel plans. Anybody can book a trip but when things go wrong it is nice to know that there is organization that truly cares about customer satisfaction to help resolve issues...

GregSep 17, 2012

Did I tell you that Eric is the bestest ever. I have been a client with Escapes for years and they have given us outstanding service, they go that extra mile always for us I just wanted to say. Book always with escapes.ca and you will never be unhappy - they are number one!!!!...

ColleenAug 29, 2012

I just wanted to say what a amazing experience I had with booking my first vacation with Escapes. When I called in, Nancy Kwan picked up and was more than willing to answer all of my many questions and I was not pressured to buy at the moment. Luckily I was able to get her ext. # and after much thought about our vacation plan, Nancy was able to help us get though some stressful time. She manage to get us the last two seats for our planned dates at the rates we were hoping to get and informed us of any bumps that may occur on the way. I know we will have the best first experience in Puerto Valletta and its all thanks to Nancy!...

Vivian L.Jul 26, 2012

Thanks so much! We had a fabulous time on the Big Island. Yes, it is very different from Honolulu, and we loved the fact it was so different. One of our highlights was our visit to Volcano Park as we hiked the Iki Kileau trail which was truly amazing! We also drove up to the Kohala coast where the beaches there are beautiful.

The resort was excellent in every way!! The best part was our room, as we left the door of our lani opened to fall asleep to the sound of the ocean every night, and loved looking at the view of the ocean during the day. Thanks so much for the upgrade as it really made our stay memorable!! The beach next to the resort was the best for snorkeling compared to other bays we went to.

Thanks again for all your efforts and help in booking yet another great trip for us, and for the welcome chocolates which was a nice treat!! You are an excellent travel agent! Both Karen and myself had an awesome time and we hope to go back again next year as there is so much left to explore on the Big Island....

Sharon T.Jul 23, 2012

Eric quickly provided some information to us, and this made the idea of a destination wedding into a reality... Eric is very timely, he provides the information needed, and if he doesn’t have it at his finger tips, he lets us know that he will look into it, and then he gets back to us quickly... Thank you Eric for helping my sister and brother-in-law with their wedding! You made this easy for them. ...

Karima D.Jun 29, 2012

Wonderful vacation overall. Many thanks to Nancy at Escapes for her expertise and knowledge....

Andrea L.Jun 20, 2012Rating : 5.0 Stars
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