Hawksbill Beach by Rex Resorts
- What's Included
- All Inclusive Features
Location: Located on four secluded beaches, 15 minute drive from St. Johns and the airport.
We are 7 days into our 10 day stay at Hawksbill. This is my partners 29th visit and once again we are more than happy with our stay. There have been major improvements since last year, especially with the rooms, the restaurants and the grounds in general. The beaches as always are a pleasure and the service is exceptional. This is a 3 star hotel and superbly priced and therefore worth every penny. What gets me are the odd few whingers and complainers - one about not having any muesli at breakfast!! And another because the music was too loud!!! The trio were excellent and we're playing modern jazz sounds much to the enjoyment of several dancing guests!!If you don't like it, get lost, go somewhere else and pay at leDt twice the price!This is a great place to chill and relax in amazing surroundings. Don't come to whinge, just chill!
This was our first trip to Antigua and my husbands first to the Caribbean. We were not disappointed.. We wanted a relaxing holiday in the sun and that is exactly what we got. The hotel is noted as a 3* and I agree with some previous reviews that there are areas that need improvement and updating, which in some areas were being carried out while we were there. I must say that we heard a lot of moaning from guests about quite frankly in my opinion, minor points, such as "my bagel has not been cut open this morning" ... Seriously! The staff were exceptional, worked extremely hard yet always delivered excellent service... they were only too happy to help. The food was very good and in our opinion covered everyones taste. We had a lovely time, and I am sure that when the rooms that need updating have been done, it will be even more amazing. One word about the manager. We witnessed some quite unpleasant guests almost shouting at him clearly unhappy about something, they then moaned everyday to everyone who was prepared to listen.... but the manager never shied away from anyone... he always made conversation and was polite.. Credit where its due. The message I would like to get across is.... this is a 3* hotel, in a 5* location. Lovely staff, fantastic beaches, gorgeous grounds great food and drinks.. but a little shabby... but hey.. how much time do you want to spend in your room ..... !?
We had never been to the Caribbean before and really only wanted sun, sea and sand in our dreadful February. We got that! This is a bit of a strange one to review. A game of two halves. The good half first. The location is simply stunning. One 'old timer' said 'The best location in the Caribbean' which I am in no position to verify but it would be hard to beat. The hotel is basically a reception, two restaurants and bars and then a string of bungalows, mainly along the shore of 3 of the four beautiful bays accessed from this hotel. All the beaches are public in Antigua but as the bungalows are right on the beach, they feel very private. We did wonder where the other guests were as the most we ever saw on one beach was 30 and that was very unusual. 10 was more likely and 0 was not unusual. The sand is good on the beaches but they are quite shelving with rocks in places so care should be taken. Having said that it is very possible to select your place of entry into the sea with no trouble. I am not a strong swimmer but I had no difficulty. There is also blessed shade on the beach from trees. The second bay, Seagrapes, has the lunchtime bar and restaurant. The fourth bay, Eden, is the nudist one and feels more out of the resort simply because it is not backed by any accommodation. The vast majority of beach users are from the hotel. We had a bungalow on the Royal Palm Beach. It was very spacious and clean. The bedroom was basic but had one of the best beds I have ever slept in. The bathroom was huge with a bath as well as a separate shower. The shower always had hot water and the strength of flow was perfectly adequate. The towels are not the big fluffy white you might expect in UK hotels but here the weather is warm and they were fine. There is no commercialism at all on the resort and guests are never bothered by people selling things. Most days there was some form of live music being played in the dinner restaurant. Guests seem to return here year after year. But that leads me to the not so good stuff. They complain! They say the standards have gone down and the food is terrible. Well I had no problem that the maitre'd did not wear a dinner jacket but I agree the food could be improved. The breakfast is good. Always a choice of how you want your eggs freshly prepared and a full selection of other breakfast foods. Lunch, on Seagrapes beach, is basic but there is always freshly grilled fish and salad. With the usual chicken, burgers etc. Icecream is probably the best desert. Dinner was disappointing. We always found something to eat but it was very old school cooking with not a lot of finesse. Heavy old fashioned sauces etc and vegetables that have sat on the burner too long. The alcohol at this all inclusive resort is freely available and the wine and beer are fine. Do not come here expecting fancy cocktails. Rum punch is available but not as we know it! You would be lucky to get a slice of lime or lemon in your G&T. I think this aspect could be improved without a great deal of money being spent. The staff were wonderfully kind and helpful.
This hotel is situated on without doubt one of the best locations on Antigua. It is simply stunning - which is why we go back. The Club Rooms on Royal Palm Beach have had a bathroom refurbishment - (but why you would install a bath for holidaymakers on an island that suffers with water shortages is beyond me). We love this place, the natural environment and easy-going atmosphere. However, this was our first year back since the refurbishment - (bathrooms on Palm and a roof near the pool), and it certainly isn't the same without the staff that were there before. Thank goodness David, Millie & Christobelle are still there, and some of the newer staff - Jesse, Felicia & Vincent in particular - are very good and very nice. The problem is that the Maitre D shouts at the staff sometimes - not great. The beach bar ran out of beer at lunchtime a few times and there is very little choice for a vegetarian at meal times. Fortunately, I do still eat fish, but I got bored with the choice of sea bass/tilapia - which I don't think were 'fresh' or native to the Caribbean. One day we were offered Swordfish. We ate out a few times to enjoy the real 'locally caught' fresh snapper fish and fresh veg.But, it's a 3 star hotel -although the service/food has definitely deteriorated.It's a decision we have to make later in the year - do we go back or do we go to Galley Bay next year - which is just 2 minutes away - same area.
There are several classes of room, we booked a superior sea view room in the block because it is close to all the amenities but later changed to a sea view bungalow so this review details both rooms.Superior Sea View RoomWhat a shock when we arrived; the outside of the block looked like a slum and the room was worse! There was just one low-voltage light bulb in the room; that was switched on by pulling a length of used electrical flex. Any natural light that might have passed through the shutters was reduced because sheets of black plastic mesh had been screwed across all doors and windows in an attempt to keep out the mossies and midges (it didn’t work). The mattress was new and comfortable but the quilt was lacking a proper cover having just a sheet either side. The shower was absolutely filthy and the sink had a plug fitting that was jammed open leaving us with nowhere to have a proper wash. The bathroom door was falling apart and the mirror was just fixed in with a strip of duct tape. The wardrobe was full of dust; it contained a safe that was covered in rust. A set of drawers to store clothing had a glass top which was smashed and all three drawer fronts were falling off and the draws could not be opened. The balcony was covered with bat droppings which were all down the wall and over the floor – this in a freshly cleaned room. We told reception that we were not happy with the room and asked to be moved to a refurbished one. The reply was that it had just been repainted and had new chairs (we later heard that this is the current extent of the refurbishment that many reviewers have referred to). Now I know that you don’t come on holiday to spend much time in the room but if there is not enough light to see by, if you can’t wash properly and in you can’t store your clothes then the room is unacceptable. The Virgin rep viewed the room, accompanied by hotel management, and both agreed that the room was unacceptable. We were offered a sea view bungalow the next day. I can’t say if all rooms in the block were in a similar condition but I can only tell you that this one was so bad that had a different room not have been available we would have been looking to move hotel or for an immediate flight back to the UK. We did note a large number of room changes taking place.Sea View Bungalow on Royal Palm beachThis room was very much better and was comparable to standard rooms at other 3 star resorts, including Rex hotels, that we have stayed in in the Caribbean. As far as refurbishment goes it had a newly fitted bathroom with double sink, bath, shower, toilet and bidet. There were a few niggly issues (such as having to empty the sink by reaching into the under-sink plumbing) but nothing about the room that would spoil your holiday. Right on the beach, the room had a new mattress, air-con, outside seating and two cushioned sunbeds. Tea and coffee making facilities were available although water, milk, tea bags and sugar had to be collected from the restaurant. Daily cleaning was nicely done.Hotel GenerallyThe location is good, just a short ride from the airport. The resort is pretty, the sea is safe for swimming and you do get the sunshine all day although shady places are few and there are no beach umbrellas (and also very few trees on the Royal Palm beach). There were not many mosquitos but lots and lots of biting midges (bring lots of deet spray). Food was generally tasty and well cooked. However the same chicken, fish, burger or sausage for lunch EVERY DAY was very poor, and as for finding lots of fish bones in the tomato soup, really? Drinks were just OK, nothing special. Entertainment, three nights a week, was poor. The staff were friendly but there were too few of them to give a good service. Quick-fix repairs, such as replacing a light bulb, are not done.What this hotel needs is major investment. There is evidence that things are changing but at the rate things are being done and with the obvious lack of competence of the maintenance staff, it is surely going to be a few years before the necessary improvements are complete. Unfortunately they are trying to repair a gaping wound with a sticking plaster. There are lots of people that return year after and love the hotel. Personally I can’t see why. There are far better places than this for a similar price that come without the problems that this run-down, money-restricted hotel has. As a Rex resort, this is the worst we have stayed in. We will not return here.Manager – please do not add you usual comment to say that points are noted. You note them but do little or nothing about them!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Full English breakfast and lunch daily
- 7 dinners of which 3 are buffet and 4 table d'hotel
- House brand drinks, wine, cocktails
- House wine by the glass
- Manager's cocktail party
- Non-motorized watersports including: sunfish sailing, kayaks, windsurfing, paddle boats
- Entertainment 3 times a week
- 2 Restaurants
- Tennis courts
- Beach Cricket
- Located in the main building or 2nd row cottages on Sea Grapes Beach
- 2 twin or 1 king bed
- Mini fridge
- Ceiling fans only
- Shower only
- Hair dryer
- Garden or limited sea view
- Max. occ. 3 adults or 2 adults & 1 child
Beach Club Room:
- Adult only section on between Seagrapes beach and Honeymoon Cove
- 1 king bed
- Air conditioning
- Max. occ. 2 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hawksbill Beach by Rex ResortsAntigua,Antigua And Barbuda
- Hotel Contacts
- Extra Info
Five Islands, St. John's Antigua
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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