Pineapple Beach Club
- What's Included
- All Inclusive Features
We Stayed today Pineapple for our Honeymoon. Long bay was such a beautiful beach with great snorkeling around the reef and a short walk to Devil’s Bridge. The staff was incredibly friendly and helpful. They made sure our stay was special.
If you're looking for a high-end, super modern resort, then skip this place. If you are truly an "island" person, you will enjoy this resort. The perfect daytime temp of mid '80s...sunshine for 8 days, beautiful crystal clear blue water and shell/debris-free sand is totally worth the price you pay. I'm not concerned about internet access or eating lobster every night. The breakfast buffet is just fine; fruits, smoked salmon and custom omelets. Wait staff is wonderful...and remember, they are on "island time"...not a "New York Minute". The snack bar for lunch was great...AND "Mary's Place" at the top of the hill is a MUST! Chicken and ribs were spectacular...we ate there three of the seven days. No one bothering you on the beach as it stands alone in a beautiful alcove...no one bugging you to buy stuff. Five cute little "huts" that offer t-shirts, dresses and standard island wares...right on the premises. Open-air dining, a little entertainment at night, the swirling fans ala "Casablanca" style all add to the charm of this resort. Not for everyone, but I would go back. Remember...this is a small little island in the Caribbean. It has its charm.
This is not a 4 star hotel. Not sure how this resort got this rating but it is not deserving. The staff is very nice, everyone is friendly; if not helpful, and the location is beautiful so that helps but the infrastructure is not there for anything better than 3 stars. We had never been to Antigua and went because we were impacted by the hurricanes and our agent had availability at this facility. This hotel is very tired and dated and always something lacking to make this a high quality resort.Infrastructure (garden views)- The facility is very old and dated. We were told at the manager's reception the exteriors were recently painted and some "light interior" work was recently completed. The "safe" was nailed to a 1/8 plywood in the closet shelf. The water pressure was non-existent in the shower. The "paint?" on the tub was pealing and quite unappealing. There was a leak in the roof of the patio with significant mold already in place. We discussed this with the manager, who got called away on an emergency and never followed-up with us. We also mentioned this to reception and were told maintenance would look at it but we never heard back or saw an improvement.There are many examples in the other reviews but many of the issues we saw were correctable with a higher staff to guest ratio and some additional hospitality education. Cups and glassware left on the beach for days at a time. Others mentioned the cigarette smoking, fine, but how about someone clean the beach of cigarette butts? There is no beach service so you are constantly walking back and forth to the bar for a drink and when they do come to pick up glassware it is a guy with 2 five gallon buckets. Gas cans being left out by lawn crew, bags of grass clippings sitting out for 2 days. One day house cleaning left a back of towels on our patio over night till the next cleaning cycle. Little things that are apparent and prevent this resort from ever achieving 4 stars.The food- Overall the food was OK. Little variety on breakfast or lunch at the buffet but that was better at dinner. We tried both al a carte restaurants and again just a little off and no consistency or QC in the kitchen. At the second seating at Pineapple Grill they were out of lobster. On the second visit to that restaurant the sauce was different than the first night, we asked and after considerable confusion the chef, Robbie, came out to explain they lacked some ingredients to make the sauce. OK but update the menu or let the servers know so they can tell guests. On another occasion: Béarnaise was to go with a steak and if came out with I don't know what; some olive oil and herb concoction that is not/ could never be béarnaise. Honestly, we both thought that condiment went on the salad and when we asked were told no that was the steak sauce. So enough for this review. The place is a value play for some but I think with some research you can find better on the island.
This resort was just okay. While it had positive aspects, the negative aspects were quite downer for us.The grounds were beautiful and well-maintained. I especially enjoyed walking up the hill to where the BBQ place and wedding gazebo were to enjoy the peace, quiet, and beautiful views. The beach was long and had very white sand. The staff did a great job sweeping up the seaweed each morning; however, a terrible job cleaning up everything else. While staff came around to take your empty drink classes, they didn't do this often enough. Also, the beach lacked beach staff to help you move your lounge chair to where you wanted it, or to get you your drinks and food. It was all self-service on the beach which was annoying.Also, while the beach had some shade under the trees and some stationary palapas, there weren't any in the spots closer to the water. At other resorts, they have beach staff to help you move your chair to where you want, and place an umbrella in the sand for you. Not here.The rooms were always clean and comfortable. We loved our ocean view! Try to get an oceanview room in the building closest to the water. If they had lounge chairs rather than the uncomfortable chairs on the balcony, we would've spent our afternoons enjoying the beach from there. Speaking of clean rooms, there were times we had to chase down housekeeping for towels as they didn't always restock our supplies adequately. Also, upon arrival, you'll get two bottles of water in your room. Unless you purchase more, that is all you get and you have to continue to reuse your bottles. I knew about this so brought some dish detergent. One day, housekeeping took our clean bottles. I asked guest services TWICE for replacements which they said they'd get us, and it never happened. The food was very good in some places and not so great in others. We were lucky enough to get reservations every night at the two a la carte restaurants. Both had very tasty food- not earth shattering, but good enough. The Pineapple Grille even catered to my dietary needs with the shrimp dish and grilled it in a way so I could enjoy it. The Pineapple Grille needs a major face lift. While clean, it is dreary and dingy inside.The drinks were way too sweet no matter who made them, or how they were made. I think it was the cheap liquor they carried and the mixers. They had a few better spirits like Beefeater and Absolute, but NOTHING top shelf. Bummer. The wine was a joke. You had a choice of one white, two red, and one rose. It was the same not-so-great wine every night. You could purchase bottles, but why do that at an all-inclusive?If you are sensitive or repulsed by cigarette smoke, this is NOT the place for you. While you cannot smoke in the rooms or anywhere air conditioned, you can smoke anywhere on the property that isn't under a roof. Problem is, people would smoke right outside the bar which is open air. I have never in all my vacations experienced the amount of smokers that this resort had. It was shocking and made my experience miserable. On the beach, by the pool, in the bar... it was constant inhaling of cigarette smoke. I was considering complaining to management and finding a different resort to stay in, but I had a sad feeling both would be futile attempts at getting nothing.Bottom line..... if you are looking for a fun, pretty resort, this is a good place. This resort gets an A+ for fun. However, if you are looking for a true 4 star, full service resort with all the fluff you may be used to this isn't the place. Oh well. Next year, I'll go back to the four-star brand we usually stay at.
Just spent 16 nights here , temp never dropped below 86 f just a couple of 2 minute showers . Very relaxed resort both A La Carte restaurants are excellent and easy to book we ate 11 times and the reason was the buffet wasn't up to previous Caribbean standards , really good breakfasts but lunch and evening was very local cuisine all pre cooked , this place really needs a cooking station doing fresh fresh fish and meat . Stews and casseroles don't really cut it . The drinks are all premium brands BUT you need to ask otherwise you get local stuff . The staff are wonderful all happy and very friendly . The beach is paradise , you must do the Stingray trip and the Calypso Cat snorkelling. Entertainment variable but no second bar to escape to if it doesn't suit or you want a quiet drink . The grounds are lush and the three pools great . This place seems to be on the up BUT needs to sort the buffet first .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (Domestic brands, Domestic beer, House Wine, 10am-11:30pm)
- Non- motorized water sports: Snorkeling, Hobie Cats, Sunfish Sailing, Windsurfing, Kayaking, Boogie boards
- Exercise classes (Aerobics, Cardiovascular workout, Floor workout, Step aerobics, Water aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- Christmas and New Year's Gala Dinners
- Manager's cocktail party
- 180 rooms in eleven 1, 2 & 3-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants (International, Caribbean)
- 4 bars including Piano bar, Pool bar, Bar and restaurant, Snack bar
- 2 outdoor pools
- 18-hole golf course 35 minutes away
- 4 tennis courts (not lit) on-site
- Designer boutique
- Souvenir gift shop)
- Fitness facilities
- Exercise classes
- Scuba diving nearby (fee)
- Dive shop on-site
- A range of water sports available
Standard Room includes:
- 1 queen bed
- Cable TV
- Coffee/tea maker
- Pay safe
- Full bathroom
- Hair dryer
- Max. occ. 2 adults
Garden View Room:
- Same as hotel room with 1 queen or 2 double beds
- Balcony or patio
- Garden view
- Max. occ. 4 adults or 2 adults & 2 children with existing bedding
Ocean View Room:
- Located on the hilltop with view of the bay
- King size bed
- Full bathroom
- Max. occ. 3 adults or 2 adults & 1 child
- Located on the beach
- King or 2 double beds
- Max. occ. 4 adults or 2 adults & 2 children in existing bedding.
Waterside Room - Same as beachfront but waterside. Max. occ. 4 adults or 2 adults & 2 children in existing bedding.
For the Kids - Babysitting service (fee), Games room, Kids' section of main pool.
Romance Bonus - Honeymooners receive bottle of champagne and flowers in room. Request when you book. Requires proof of marriage.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Pineapple Beach ClubAntigua,Antigua And Barbuda
- Hotel Contacts
- Extra Info
Long Bay St. Phillip's, Willikies Antigua
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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