The Verandah Resort & Spa
- What's Included
- All Inclusive Features
We stayed at the Verandah for 11 days in August 2017. Upon arrival we had to wait an extraordinary amount of time to be checked in and after a long flight and then drive from the airport it was the last thing we needed.We were taken to our room via a golf buggy type vehicle. The room was lovely although a bit dated and in need of decoration. However, we could not fault the cleanliness and each room is like a semi detached bungalow with a porch at the front and large verandah to the rear. We had partial sea views. The resort is very large and although you can walk from one end to another you can also call for a buggy to pick you up. There is also a bus stop near the central hub.The food in the main restaurant was very disappointing as is the decor. The place definitely could do with some remodelling,There are two beaches which were pretty nice and at the main beach you could participate in water sports which were complimentary. The bar was at the top of a flight of stairs which would be no use if you were disabled. Perhaps they could look into putting in a lift from the beach to the top or building a sloping walkway? The food at the beach bar was good. The bar staff and food at Rasta Beach were excellent.The adult pool was lovely and was nearly always empty so we had it mostly for ourselves. We also used the gym which was whilst basic was good enough for our purposes.We attended a wedding at the resort and everything was very well done. It was on Rasta Beach on the resort and was really beautiful. The reception was held later at Nicole's restaurant near the main hub of the hotel. We could not fault the food or the service provided by the staff. They really helped the day to go well.Very helpful staff. They even arranged for a barber to come to our room to cut my boyfriends hair and arranged taxis for us. We met a very nice taxi driver who we used for our whole trip to take us into town when we required.Overall a nice resort which could do with some upgrading and more food choices in the main restaurant. The addition of a Jacuzzi would be welcome as well!Well maintained grounds with lots of greenery.
A completely unique hotel to stay in, the service from staff was friendly and efficient. The view from my room was truly breath taking, especially during sunset, the room in general was spotless and was in a great location right next to the main facilities. The resort also has many facilities on offer with two incredible beaches where I spent most of my holiday! What I also enjoyed on my holiday was that this hotel had kept the authentic Caribbean feel throughout. The Verandah would definitely be a Resort I will be coming back to!!
There was something special about The Verandah Resort & Spa, with it's quaint little huts dotted around a vast resort with so much to do.We traveled with friends and made good use of everything visiting both beaches, every bar, all restaurants and pools and enjoying playing games of mini golf and shuffleboard.Bar staff were not overly friendly but think they were so focused on working that it came across that way.We did love our trip here and look forward to returning in 2018!
We have just returned from a weeks stay at the Verandah... and really struggling to see what all the negative comments are about...! Lovely resort, everything easily accessible by the carts or on foot. Both beaches were lovely, even the main beach was fairly quiet, I never felt like there was overcrowding and overall it was a very relaxing break. Great watersports and all included in the price which was a bonus! We ate in all restaurants during our stay...even Nicole's as we were there for a wedding and as a one off supplement was a nice change. To be honest though, the food in the main buffet restaurant was excellent every night, great quality for an all inclusive resort with plenty of choice. Highly recommend the omelettes for breakfast....! Cocktail choices were great and we found the staff to be excellent throughout the resort. Always with a smile and a "hello" and nothing seemed too much trouble. Our only complaint was we couldn't really swim or snorkel due to the seaweed/grass but next time will try the nearby Long Beach. Nearby Devils Bridge is worth a look and a short walk from the hotel. Loved our stay here, particularly enjoyed the wedding we attended and again great service from the staff for this. We already miss our new favourite destination and hope to be back again one day ūüėÉ
Our troubles started with Elite Resorts prior to our arrival, but we were sure things would change and this would be an unforgetable girls get-away! Our stay in a nutshell... Positives~Debra our favorite waitress~Bucaneer dinner (steak and vegetarian option)~size of room and balconyNegative~Rude check-in receptionists~Snarky cold towel and drink offer~told 20 min until room was ready, waited 3 hours, no one appeared to care~cheap food~lack of variety in food~Lack of fresh and local foods (appeared to come from Gordon or a prepackaged food store) EXCEPT Bucaneers!~watered down drinks~ZERO drink service (go and get your own from the bar)~4 liquors and VERY limited mixers at the adult pool~managers night was a joke... same food cooked by the pool, no manager around (he was in his office) 4 songs by the steele band~nightly entertainment - bands on Sat and Sun were ok~Entertainment team was 1 person screaming for people to participate in activities that were lame and boring.~allowing workers to stay at night and drink and dance making us think their were guests actually enjoying themselves.~Entertainment ended at 11 pm and drinks ended at midnight~female waitresses were rude and not nice (except Debra)~tranquility spa pedicure - my 6 year old could do better~ran out of food everyday at the beach resort EVERYDAY!!!~rasta bar shut down when no people were around~lack of internet~golf cart transportation. Call twice and 30 minutes early~Lack of staff's ability to care about the guests at allMy biggest complaint was this was a resort that was not client oriented. This is not was I expected from a resort in the Caribbean. I have been to many resorts and would NEVER travel here again due to these low expectations. We brought the spa concern to the manager's attention and he fixed it but we felt as though he didn't care about the positives. If I wanted to spend excessive amounts of money and get crappy service, I could stay at home.We were told that a couple of years ago the resort was more focused on clients and providing them with a true Caribbean experience. Now it is apparent they are to do the minimum. I would highly recommend a different resort with a focus on making guests feel special and that their money is appreciated.CHOOSE SOMEWHERE ELSE until there is new management, which there will not be as they are purchasing more resorts.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast Daily (Buffet)
- Lunch Daily (Buffet,¬†a la carte)
- Dinner Daily (Buffet,¬†a la carte)
- Domestic alcoholic and non-alcoholic beverages and selected International drinks
- Sunfish sailing
- Hobie cats
- Evening entertainment on some nights
- 200 rooms
- Buffet restaurant
- A¬†la carte restaurant (International)
- 2 bars, including: Pool bar, Beach bar
- 2 pools
- Fitness Centre
- 2 tennis courts
- Beauty salon
- Children's playground
- Gift shop
- Meeting facilities
- Internet Cafe
- 1 king-size bed and 1 queen-size sofabed
- 1 full bathroom
- Air conditioning
- Satellite television
- Hair dryer
- In-room safe
- Internet access
- Iron and ironing board
- Kitchenette facilities including Mini fridge, microwave, coffee and tea facilties
- Max occupancy 4
For the Kids - Mini-Club available for children 4 to 12 years old.
Weddings - Wedding packages including a free wedding with minimum stay are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Verandah Resort & SpaAntigua,Antigua And Barbuda
- Hotel Contacts
- Extra Info
Indian Town Rd, Saint Philip Antigua
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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