- What's Included
breathtaking views, beautiful beaches,crystal clear waters and good tourshad such wonderful time with my daughter and grandsons. so much so i went on my first zipline ever at my young age of 65.great time was had by all.
Beautiful beach!!!!!! with calmed, endless turquoise waters, however the most crowded and touristic of all beaches that we visited. The harbour is a great place to shop and dine or just grab a coffee.
If I had to rate this hotel based on my original encounter with the front desk clerk I would give them a one but luckily I had better experiences during my stay at the hotel. We arrived on Christmas Eve around 10:00 pm. There was no one available to take our luggage to our room and the area was dark leading to the room. A very reluctant and rude security officer took us to a very smelly and old room with mosquitoes literally swarming around the room. We called the front desk and explained the situation and she said there were no other rooms available but she was going to send us some fly spray. Well we waited and no one showed up and when we tried calling the front desk, they refused to answer. So we walked back to the lobby and insisted that they give us another room. The woman insisted that nothing was available. Only when I threatened to call the company we made the booking with she checked again and got us another room but made no attempt to have the security guard help us relocate. She just handed us the keys told us where it was. This person should never be employed in the hospitality industry in my opinion. The only good thing was she upgraded us to a 2 bedroom unit which was very spacious and had all the amenities such as a full kitchen as well as living and dining areas. The rest of the staff was actually very friendly and efficient. Our room was within walking distance to a beautiful beach. There was some restaurants on the beach and also at Jolly Harbor & Marina. We were able to use the facilities at Jolly Beach Resort and there was a supermarket close to the hotel. The hotel has a serious mosquito problem that needs to be addressed. There was a shuttle to take you to the different places mentioned above. We had no problems except for one occasion interestingly when the same front desk clerk was on duty and when we called for pick up she said there was no one available. Although it was within walking distance we ended up taking a taxi back to the hotel.. Except for those two encounters with the clerk we had a very relaxing and enjoyable stay. Hotel is in a great location but seriously needs to be upgraded.
We arrived to find out that the electricity and water had been turned off and had been restored only the same day we arrived. The air conditioning did not work the entire stay. Other items of concern with the room - the ceiling fans had been removed, the lamps were gone, the furniture is really outdated, the ice machine was out of order the entire time and on and on. It appears that this resort may be either running out of money or preparing for bankruptcy. This is such a shame because we have been going here for over 10 years and we love this place. The staff here is absolutely wonderful. They have always gone out of their way to help in any and every way they could. Our main concern was that we were not notified of these problems prior to our arrival. This could have been a real disaster if they were not able to get another water and power supplier and we would have been without. All rooms on the island were booked and we would have had no choice but to try and leave. We hope they are able to turn this around - this property has one of the nicest beaches on the island. We wish the staff luck and hope for the best!
Resort is basic no oven or dishwasher stove top is antique Beach was wonderful especially on Christmas Castaways bar and grill was great Special Shout out Sydney and Damien they made my time there excellent But the Best time I had was was the Land tour guided by Tony of Tony's Tours he's a one man Great tour guide VERY KNOWLEDGEABLE of the island's rich history His tour was WELL WORTH the money (more for less than the others) MUST make an appointment EARLIER the better REALLY a GOOD Person call 268 734 9413Also visit Jolly Beach Resort right down the for their pool and nightly musical entertainment PS the crickets are very loud and the teensy flies are EVERYWHERE POOR INTERNET ☹️
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 64 spacious 1 and 2-bedroom suites
- Access to non-motorized water sports, activities and entertainment (at the Jolly Beach Resort & Spa)
- Nightly entertainment
- Restaurants, bars and golf nearby (fee)
- Beauty salon (fee) (at the Jolly Beach Resort & Spa)
- Spa (fee) (at the Jolly Beach Resort & Spa)
- WiFi (fee) (at the Jolly Beach Resort & Spa)
- Ceiling fan
- 1 king-size bed
- Bathroom with shower, hairdryer, bathrobes
- DVD/CD player
- Kitchen (with coffee-maker, fridge, microwave, stove top, toaster oven, blender, cookware, glassware and cutlery)
- Dining area
- Living room with sofa bed
- In-room safe
- Maximum occupancy 3 adults (or 2 adults and 2 children)
- Private sitting area
- Bathroom for the master bedroom
- 2nd bedroom with 2 double beds
- 2nd bathroom
- Washer and dryer
Resort Location Map
Tranquility BayAntigua,Antigua And Barbuda
- Hotel Contacts
- Extra Info
Jolly Harbour, Bolans, Saint Mary's Antigua
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.