- What's Included
- All Inclusive Features
The elegant Caribbean styled Barcelo Aruba is comprised of two nine-story ocean front buildings. Overlooking the aquamarine sea, guests can relax in the sun, participate in a variety of water sports or try their luck in the casino and dance the night away in the nightclub.
Location: On spectacular Palm Beach, in the heart of the hotel zone, 20 minutes from the airport and 15 minutes to downtown Oranjestad.
Issues with this resort from the get go. I'll start off by saying we chose to come to Barcelo for our honeymoon. This resort is family friendly and we knew from the get-go we'd be around kids- fine with that. Upon checking in we were assigned to a room in the second tower, as we are 3 rooms away from what we thought was ours, another couple walks out of the room that is assigned to us. Our keys even worked with their room- huge security issue in my opinion. We then learn that couple paid for a garden view room when booking their trip, and we paid for a deluxe ocean view room. The room they were originally in had a view of a parking lot and dumpster and their fridge did not work. The hotel kindly upgraded them to the room we had already paid for. They went to the front desk with us to sort the issue out and the hotel then tries assigning us to the couples old room- we immediately say no. After going back and fourth with the receptionist who tried blaming the issue on us, they finally gave us a different room in the first tower. The view of the room was good, we were happy with that however my husband found 3 small bugs in our bed on day 3, and they had a man come around spraying all the rooms as a "precaution". We paid extra for honeymoon services that flat out sucked. They promise sparkling wine or champagne and chocolate covered strawberries upon arrival, they sent up a bottle of champagne and two small chocolates and no fruit in sight. The breakfast in bed they include in your package is 4 plates total - 2 plates of a croissant, mini muffin, and peach cinnamon roll and a plate of fruit each. Disappointing. You were able to order a turn down service they offered in your package for 1 evening. The first night we asked for it they were in our room, left their assigned paperwork in our room but did not do the service like they were supposed to. We asked the guest services manager to figure out what happened but we never got a straight forward answer. They were assigned to do it the next night and we received 2 hersey kisses on the edge of our bed with the sheets folded into triangles at the corner and a light turned on above the bed. Super romantic. Not. My final issue with this resort - I'm a mother to a 9 month old who I left for the week, I'm still breastfeeding so I had to take time out of each day to pump. They assured me they'd have a place to freeze my milk before leaving for the airport Sunday. I took it down 120+ ounces Saturday evening and they took it to a "freezer". Sunday afternoon before leaving they brought it back to me and it's no where near frozen, was never frozen, zero ice crystals in the bags, and was hardly cold. It doesn't even smell salvageable, not even sure if I'll give it to my baby. Highly disappointed. The one thing we enjoyed from Barcelo was Jaison, Michael, and all of the other pool entertainment during the daytime. They made sure everyone down there was having a good time and enjoying themselves. They also went out of their way to make conversation with people. If you want to go to this resort for a drunken good time and not care about issues, I guess I'd recommend here. If you're honeymooning, don't waste your time.
My husband and I have been to this hotel four times and will return many more times. The service you receive from the time you arrive until you check-out, I feel, is tops. They can't do enough for you. They remember you from year to year-which makes you feel at home. Natashia is the friendliest concierge I know - and also one of the most helpful-especially since we had to stay extra time due to hurricane Irma. We enjoyed all of the restaurants we ate at. Myrna at the Japanese restaurant was helpful too! We also love the dinners on the beach with Renaldo! The grounds (the pool, the beach, and the hotel ) are constantly being maintained. The only thing that needs some work is the wifi. Maybe it was due to the storm at sea. the rooms are always stocked with water, beer, soda. They give you free mats to use in the ocean. It's such a great vacation spot and can't wait to return! Hope they can get the beach bar back!
My boyfriend and I stayed at Barcelo for 8 days for a friend's wedding. We had a great view of the ocean from our room and the amenities were great. But the highlight of our trip was definitely going down for breakfast every morning and being greeted by Renato, aka the Magician! He was always so joyful and made us laugh at every meal. The resort was great but he really made our experience much more memorable and fun.
I actually can't believe the people who said there was no selection at the buffets. If you can't find something there , your blind or just simply never going to be satisfied. This resort is immaculate, the entire staff is great, the food and drink are plentiful and very acceptable. No complaints at all regarding the quality of liquor. Of course with the ISLAND drinks they're not going to use top shelf. but the drinks were very very good!The pool is great, far superior to those at resorts surrounding it, this is much better, as is the beach. my wife and I walked quite a distance on the pathway to other resorts & the Barcelo beach was by far the nicest!The Royal club upgrade was in my opinion worth it, a special thanks to Marco who really went the extra mile to make sure we were satisfied.And for those who mentioned that the staff was not friendly, I'm shocked!, just take the time to say hello. Everyone, and I mean everyone from every job description could not have been more friendly or accommodating. We would not hesitate one second regarding returning here again! This resort is situated in the heart of "everything" you could want, from shopping to dining to entertainment. ONLY negative, the casino is really lacking, but a quick 3 minute walk next door was a breeze. Thank You Barcelo and it's staff for a great great vacation. By the way the weather was a little different due to the hurricane Maria. She sucked all the wind from the atmosphere and there was "Believe it or not" "NO" wind all week.! HOT HOT HOT. But SUN SUN SUN.
Nice place. Beautiful location. Really liked the nightly shows. Food is pretty good. Japanese restaurant is wonderful!! Rooms are very clean. Wifi situation is not good. One hour per day in lobby. Never did get the safe fixed in our room after calling three times. Overall it was a nice place and had a great time with friends.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinners
- House wine with lunch & dinner
- 24 hour room service
- Domestic & international drinks at sports bar (9am-2am)
- Day and night tennis
- Non-motorized watersports: hobie cat, snorkeling equipment, kayaking, water polo, floats and water aerobics
- Scuba lessons in pool
- Use of exercise room
- Table tennis
- Supervised children's activities 9am-1pm and 2pm-5pm (4-12 years)
- Daily activities
- Nightly entertainment
- Disco (fee)
- Casino (fee)
- Swim-up bar
- Beach bar
- Beauty Salon (fee)
- Shops (fee)
- Day and night tennis
- Exercise room
Superior Room includes:
- 1 king or 2 double beds
- Marble floors
- High speed Internet or Wi-Fi access
- Satellite TV
- Alarm clock/radio
- In-room safe
- Full bathroom
- Balcony or terrace with garden view
- Max. occ. 3 adults or 2 adults & 2 children
Royal Club - Same as above plus:
- CD & DVD players
- Full bathroom with hydo-massage tubs
- Room service,
- Private check-in at the Royal Club level floor with a private lounge, restaurant and concierge services
- Pool and/or partial ocean view
- Max. occ. 3 adults or 2 adults & 2 children
For the Kids - Kids club for children ages 4-12 years.
Honeymoon Bonus - Receive a bottle of champagne or wine, t-shirt, free night for return first anniversary visit, ID card for special VIP treatment. Request at time of booking. Marriage certificate required upon check-in.
Premier Honeymoon Bonus - Receive one massage per person per stay, special candlelit dinner with bottle of wine, honeymoon polo shirts (one per person), one honeymoon photo, in room fruit basket, bottle of rum, soft drinks, nightly turn down service, free laundry service once per stay and surprise gift. Request at time of booking and pay locally. Marriage certificate required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
J.E. Irausquin Boulevard 83, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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