Holiday Inn Resort Aruba
- What's Included
- All Inclusive Features
Spent nine days at the Holiday Inn it was a very enjoyable experience. The food at Sea Breeze was absolutely awesome enjoy the pools and activities. The rooms were clean. And the staff was very nice. Good location. We will be back.
We visited the Holiday Inn in November and stayed for 7 nights. We had a wonderful stay and are looking forward to a return trip. There were many good aspects of the resort, and only a few negative remarks. The hotel and the room were clean, well cared for, and easily navigated. We have zero complaints about the room. We had a beautiful room, a refrigerator, coffee maker and a nice view. The hotel has at least 5 different places to eat, some for breakfast, others for lunch and dinner, and all the ones we visited had excellent food. The wait staff was outstanding as well. The pools were clean and never overcrowded, and the beach is truly the best on the island.If I were to voice any complaints I would begin with the archaic, antiquated, insulting manner in which they give out Palatas each day. These are the huts that you sit under at the beach. As there is obviously a limited number available the current system has guests waiting in line at 3:45pm to get a number, then at 4pm there is a bingo type raffle after which you stand in a second line to pick your palata for the next day. It is perhaps the most ridiculous situation that I as a guest have ever been forced to endure. Each day in line the topic of conversation amongst the cattle was how insulting the process was (Note: apparently if you have a Holiday Inn Platinum credit card you can reserve a palata for the week). Hey management of H.I., let's figure this out and get a system that treats your guests like, oh I don't know, guests??? I'd rather pay for a palata then spend an hour every afternoon hoping to get a number and then standing in not one, but two lines! We're not reinventing the wheel here, other hotels can do it. so can you.My only two other areas of concern were as follows. First, the casino, although fun and rewarding, had dirty blackjack tables and worse, dealers with dirty uniforms and recycled name tags. It may be time to reinvest some of the profits and get people clean uniforms and professional name tags. Second, the staff at the H.I. were for the most part pleasant and eager to help. A few noticeable exceptions, at checkout there were only 1 1/2 people working the desk, I say this because the woman working kept stopping to ask the male employee for help. If I didn't have to turn in my silly towel card ($20 fine if you don't return it) then I would've just left without the formal checkout. Also, as for the towel hut David and Roy need to be reassigned. They are rude and absolutely no help. One day I literally had to say "Am I invisible???" in order to get one of them to help me, and no, there was no other guests in the hut. One day I watched David give away someone's palata before 1030, only to have the rightful occupant show up 5 minutes later and have to fight for what is theirs. So overall as frustrating as the palata system is, the hotel is great! It's beautiful, conveniently located, safe and well run. Most employees are great to talk to, special thanks to Reginald in guest services ( I know we drove you crazy but you handled it like a champ) and eager to help. Food is good, drinks were good....we cannot wait to go back!P.S.: On behalf of my girlfriend, you need better lighting in the bathroom for makeup and such.....just saying.
We checked in on November 13 and initially experienced some issues. Fortunately the last person we dealt with, Rosi, was exceptional. I would return to this resort just because of her. She is friendly, yet professional and was able to resolve our concerns. We are staying here until November 29 so I will write again about the entire experience once we return home. However, Rosi was such a pleasure to deal with, I wanted to immediately recognize her. Thank you Rosi from Nicholas and Mary. Keep up the great job.
One of the elevators in the Ocean tower was out of service which made using the elevators quite challenging at times. Having to be part of a lottery for a palapa on the beach is ridiculous. And, there are WAY TOO MANY kids. If you’re looking for a relaxing vacation, go somewhere else
My husband and I just returned from our honeymoon in Aruba. We had to postpone our honeymoon until a few months after our wedding, and ended up booking the Holiday Inn Aruba three weeks before our trip. We stayed 10 nights all-inclusive, and are SO happy that we did. We encountered a few problems upon checking in (we booked through a 3rd party & the HI had us down as a no-show for the week prior), but our overall experience made up for the minor hiccups we experienced.The staff at the Holiday Inn was absolutely incredible. Everyone was extremely friendly and really went out of their way to make everyone happy. Bartenders Eduardo and Nick were our absolute favorites. They are extremely talented bartenders, and were so down to earth. We are so happy to have met them - we had such a great time talking with them, and we were as sad leaving them as we were leaving the island.The resort itself is very nice. It is in a great location - there are so many options for activities and excursions in the area. The resort is located on one of the best beaches on the island, with powdery white sand, and turquoise waters. We had a partial-ocean view, which was incredible (photo attached). The resort was kept very clean, and the pools were beautiful.I was very impressed with the food - especially for an all inclusive. There is one spot for brunch, and with the all inclusive, you get the buffet option. They have the typical omlette station, waffle station, & everything else you would expect at a brunch buffet. For lunch, there were two restaurant options (both of which you can order their 'Pizza Now!' through), and one bar that had some 'grab and go' options. I was really impressed with the lunch at Sea Breeze restaurant, which was a little fancier than their Oceanside restaurant. The Ceviche, Chicken Alfredo Rigatone, Grouper and Tuna were all very good at Sea Breeze. I didn't care for the lobster ravioli (probably because I'm from New England). The lunch / dinner menu at Oceanside is the same - very good, but not as healthy (which was not a concern of mine on my honeymoon). There was an Italian restaurant open most nights, which was very good. The Cioppino was worth the upcharge.I would highly recommend the Holiday Inn all inclusive option to anyone looking for a good value (especially if you are a drinker). We are already starting to plan our next trip!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily (buffet and a la carte service)
- Snacks daily
- Domestic drinks, wine & draft beer (12noon-1am)
- Theme nights
- Non-motorized watersports: snorkeling, paddle boats & kayaks
- Fitness room
- Free tennis clinic (every Wednesday & Friday - 9am-10am)
- 600 rooms
- Restaurants, including a la carte dining* (reservations required, restrictions apply based on space availability)
- Spa (fee)
- Watersports centre for PADI diving & sailing (fee)
- Lit tennis courts (fee)
- Kids' play area
- Shopping arcade
- Internet access (fee)
Hotel Rooms include:
- 1 king or 2 double beds
- Cable TV
- In-room safe
- Bathroom (tub, shower, hair dryer)
- Patio or balcony
- Maximum occupancy 4 persons
Superior Room: same as above with partial ocean view.
Deluxe Room: features same as Hotel Rooms but slightly larger with ocean view.
Kids Deal - 2 Children stay, eat & play free, 11 years & under.
For the Kids - Supervised children's activities 9am to 5pm (4-10 years), Children's activity center, and Teen game room.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Bonus - Honeymooners receive a bottle of sparkling wine. Reserve at time of booking. Marriage certificate required upon check-in.
Resort Location Map
Holiday Inn Resort ArubaAruba,Aruba
- Hotel Contacts
- Extra Info
230 Je Irausquin Blvd, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.