Hyatt Regency Aruba
- What's Included
We stayed at the Hyatt for 9 nights to celebrate our 10 year anniversary. The room was nothing special for the price, and the glass door on the bathroom didn't really lend itself to any privacy. I was expecting more for the money. We reserved palapas and tents on the beach for a few of the days. In order to get anything beach front, you have to be willing to spend money to reserve them. Most of the free palapas are towards the back of the beach, which is not ideal. We found the reservations staff at the towel hut to be rude and unhelpful, with the exception of 2 younger staff members. The beach itself was packed so tight with palapas, we felt like sardines. Not exactly the way to enjoy a quiet relaxing day.We ordered drinks from the beach food service and the pool bar. The beach bar staff were typically polite and friendly, but the all of the pool bar staff - including the servers walking the pool deck - were rude and looked annoyed that we were bothering them to place an order. The drinks were also way overpriced.We ate at the Ruinas del Mar for dinner one evening and the restaurant was extremely overpriced for what we got. Service was also underwhelming and our waitress appeared to be annoyed with her job in general. We also had beach food and the breakfast buffet. Both were fine, but nothing spectacular given the cost.The casino was tiny, smokey and very crowded on the nights we went. The casino at the Ritz was much larger and nicer. All in all, this hotel did not live up to our expectations, give the amount of money we spent. If returning to Aruba, I would not stay at this hotel again.
This hotel has shoddy business practices. In order to visit the beach, it's necessary to stand in line for an hour to sign up for, and then pay a high fee for, a beach hut. At other Hyatt beach resorts worldwide, beach facilities are included in the room fee. The hotel supposedly has "quiet hours," but they are not enforced (loud noise at all hours in the halls). Likewise, the Regency Room is a zoo. There are two Regency Room spaces there that could easily be separated into a quiet zone and a family zone, but the hotel doesn't bother. Moreover, Fox News on the Regency Room TV is the last thing many of us want to see on vacation. Finally, when we checked out, there were hudreds of dollars of extra charges on our bill: meals we did not eat, beach huts we did not rent, etc. We had to straighten this out while a taxi was waiting to take us to the airport. This was our third visit to the hotel, and it will be our last.
Just returned home from a fabulous getaway! We had club access which included a light breakfast, coffee and snacks all day and appetizers with beer/wine in the evening. There is lunch service on the beach, a bit pricey for burgers, but heck - you aren't getting out of your chair! There are a few, close by, beach restaurants off the Hyatt property that were really good! We went around 2 pm to avoid the lunch crowds. By the end of the week, we had it down pat reserving chairs for the next day by doing it online at 4 pm the day before. I'd highly recommend this Hyatt!! We're positively going back!
Our second time in three years that we have stayed at the Hyatt in Aruba. This time we came with another couple. Overall, still a very good experience. Our room was fine, just wasn't thrilled with the location as we paid for partial ocean view and it was more a partial pool view right by the bar so we heard some noise as we were trying to sleep since we were on the 4th floor. I suppose someone had to have that room. Place is nice and still well maintained. We spent much of our time at the pool and it would be better if the pool were heated and I mentioned something about that at the front desk. Oh well. Also, no kiddie pool so twice young kids did something in the pool that they shouldn't have so the pool was closed for an hour one day. They also changed the system for getting pool chairs for the better but still not good enough. Instead of first come first served in the morning, you can sign up for spots at 4PM the previous day which we did. The problem is that you can do it on line or in person and while I did it in person the second to last day while waiting most of the best spots went in just 10 minutes from people doing on line. Has to be a better system but still better than other hotels I suppose. We ate at the breakfast buffet all mornings and it is decent at best although the atmosphere is very pleasant. Overall, still a very nice place and better than most I am sure.
Wonderful as always. Most beautiful grounds of the high rise hotels. Wonderful staff. Food is very good. Location is excellent. Much better with online palapa reservation system. Can’t wait to book to return next year.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 360 rooms
- 4 A la carte restaurants (Pan-Asian, Italian, Spanish, and international fine dining)
- 1 BBQ/Grill Snack bar
- "Pampered in Paradise" Private dinner in a Private tent on the beach. (Reservations required)
- "Sunset Service" located on the beach serving a selection of hot gourmet hors d'oeuvres and fine wine
- 4 bars, including: Lobby bar, Beach bar, Casino bar, and Piet's Pier Bar
- 8000 Sq.ft., 3-level pool complex with cascading waterfall, 2 storey waterslide, 2 whirlpools, tropical gardens and a 5000 Sq.ft. freshwater lagoon stocked with tropical fish and wildlife.
- Fitness Centre
- 2 Tennis courts on-site (hard court)
- Basketball court
- Beauty salon
- Gift shop
- Meeting facilities
- Business centre
- Internet access (fee)
- Casino on site (Copa Cabana)
- Red Sail Sports, Aruba's premier water sports company (offering complete scuba diving programs for certified divers, instruction for beginners, sail cruises, and a full range of watersports toys for the family)
Guest room, Gardenview, Poolview, or Partial Oceanview:
- 2 double beds
- 1 full bathroom
- Telephone with voice mail
- Air conditioning and ceiling fan
- Cable and satellite television
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Iron and ironing board
- High speed internet access
- Portico bath amenities
- Daily newspaper.
- Available with or without balcony
- Room size: 380 Sq.ft. with no balcony
- Max occupancy 4
Kids Stay Free - Children 18 and under stay free when sharing with 2 full paying adults and using existing bedding. Max 2 kids.
For the Kids - Mini-Club for children ages 3 to 12 available for a fee. Mini-club includes: Camp Hyatt Watapana offering a variety of activities including: crafts, beach activities, and much more. Babysitting available for a fee.
Honeymoon Bonus - Bottle of champagne in room, souvenir gift, value card, and a free night on return anniversary visit. Marriage certificate dated within the last 3 months is required upon check-in.
Weddings - Wedding package is available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hyatt Regency ArubaAruba,Aruba
- Hotel Contacts
- Extra Info
85 Je Irausquin Blvd, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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