Hyatt Regency Aruba
- What's Included
The best beach area in Aruba. Loved that we were able to reserve chairs and umbrellas on line via website on line. Don't have to wake up early and claim your chair.he restaurants are wonderful. Casino had a little bit of everything.
I'm here in the hotel and, I LOVE IT! The pools are warm, the staff are nice and the water slide is long, fast, and fun! It's near so many great restaurants like Dianna's Pancake place, Salt And Pepper, and Amore Mio. The best part is the pool bar! They make really good vergin piña colada's! The beach has floaty mattresses too!
This was my fifth time visiting Aruba, however my first time staying at the Hyatt Regency. My husband and I had a difficult time deciding weather to book at the Ritz or Hyatt. We decided on the Hyatt for an 8 day vacation with our two children, 3 and 5 yo. I have to say the grounds at the Hyatt are exceptional and well maintained. The pools are great as well. That being said, our room was not. We were very disappointed with our room which was a partial update and not clean upon check in. Our floor was not vacuumed and the bathroom shower/tub was not cleaned properly. Our bathtub drain also did not work and we couldn't use the tub. This was mentioned to the front desk. The women working was quit rude and lightened up when I asked that it just be re cleaned and vacuumed in the morning. Our air conditioned did not work for the majority of our stay and our room was 27-28 degrees. I had brought this to their attention five times before it was finally fixed. This left us with one day of which we were able to sleep properly at a decently cool temperature. Most days, it was cooler outside during the night than in our room. The air conditioner also turned off automatically during the night leaving the room even stuffier. Having two young ones, that in itself was extremely difficult. We found the staff at the beach area extremely rude, especially the older women. We ate at the hotel daily; room service, restaurants, bars and beachside. I have to say the buffet breakfasts were amazing. The staff were exceptional. The room service was also amazing. The food at both places was great. The smoothie bar was also fantastic. However, the bar near the pool was not consistent with food, drinks and prices. We were charged different amounts for the same drinks and foods ordered. We received half portions at times with BBQ sauce rather than salsa. It was extremely disappointing. This continued throughout the week. We also noticed that when leaving tips on receipts, dollars and change was added once we received our room print out. We spoke to many other vacationers who couldn't believe that we tipped as the hotel was already charging 15% tax, which 12% I believe was gratuity already included as the Aruba tax is 3% or so. This meant that we typically tipped over 20%. I have to say the service was subpar at the restaurants, bars and beach. Our orders were always mixed up at the beach as well and charged for items not ordered. At no time were we offered an apology, rather looked upon a beneath them. We found the beach to be unsafe and people not belonging to the hotel looked at vacationer's bags as if they were going to take it. My husband told another family nearby to take their purse, as people were circling their umbrella and looked suspicious. I have to say that this is the first vacation that we could not keep even our cell phones with us. We vacation 2-3 times a year and mostly travel to Turks & Caicos, which in my opinion is very safe. We often left our cell phones and iPads on the beach daily with our belongin while wee swam in the ocean. I was shocked by how Aruba has changed over the past 6 years. Even going for walks with my children were different. People were not very kind and pushed often. The oceans and beach at the Hyatt are beautiful, however the beach was quite dirty as people threw their cups and food on the beach and cups/straws in the water. In believe that was mostly attributed to the water sports on the Hyatt beachside and visitors. I was encouraged to speak to the manager as others had similar experiences as us. So we did mention all the above to the weekend manager in hopes that this wouldn't occur to others. She was very kind and courteous. We definitely will not be returning to the Hyatt on our next trip to Aruba. I believe there are so many other great places to stay and we expected much more from the Hyatt.
Been to Aruba 8x, this was the best visit/hotel. First time at the Hyatt not only beautiful very organized. Worth every penny spent. All inclusive hotels don't even come close in my opinion. Would stay here again without any hesitation.
The grounds at the Hyatt are incredible and the hotel is centrally located. This was our second time at the hotel - the last time was about 5 years ago. The staff is very helpful and was always there to assist. I stayed in room 468 with a ocean view. I don't know if the hotel management has changed over the last 5 years but some times have changed- for the negative. As compared to our last stay, there just seemed to be a little bit more litter around the ground property and on the beach. Our hotel room was very dated. The room furniture was scratch and very worn. When I mentioned this to Reception, I was told that the hotel will be going through a renovation in 2018. But at $500 a night, I would expect a little better accomodation now. Our curtain to the deck was ripped and i reported this to the Reception on Day 1 and it was never replaced. And also on the first day, our toilet backed up/ Luckily, it was fixed quite quickly. A couple of things to remember. Besides the hotel room, there is a daily $50 resort fee and about a 25% tax. One also must get in line at 6:30 am in order to get a hut for the day. Interesting that one must get up at 6:30 am while on vacation and get in a line to secure a hut. The office doesn't open til 7:30 but at least the hotel supplies coffee to everyone on line!! Otherwise, you will need to reserve one at a daily rate. My wife and I love the island, but i think that next time we will try a different hotel if the current hotel is not upgraded. But at close to 100% occupancy, why upgrade the rooms!! We used Ernst Noor for our transfers to/from the airport and for taxi service to the restaurants.He is Dutch and grew up on the island. Ernst is dependable and operates his taxi in a safe manner. His email is firstname.lastname@example.org I highly recommend him and let him know that Lenny sent you!! Lastly, the WiFi is incredible slow!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 360 rooms
- 4 A la carte restaurants (Pan-Asian, Italian, Spanish, and international fine dining)
- 1 BBQ/Grill Snack bar
- "Pampered in Paradise" Private dinner in a Private tent on the beach. (Reservations required)
- "Sunset Service" located on the beach serving a selection of hot gourmet hors d'oeuvres and fine wine
- 4 bars, including: Lobby bar, Beach bar, Casino bar, and Piet's Pier Bar
- 8000 Sq.ft., 3-level pool complex with cascading waterfall, 2 storey waterslide, 2 whirlpools, tropical gardens and a 5000 Sq.ft. freshwater lagoon stocked with tropical fish and wildlife.
- Fitness Centre
- 2 Tennis courts on-site (hard court)
- Basketball court
- Beauty salon
- Gift shop
- Meeting facilities
- Business centre
- Internet access (fee)
- Casino on site (Copa Cabana)
- Red Sail Sports, Aruba's premier water sports company (offering complete scuba diving programs for certified divers, instruction for beginners, sail cruises, and a full range of watersports toys for the family)
Guest room, Gardenview, Poolview, or Partial Oceanview:
- 2 double beds
- 1 full bathroom
- Telephone with voice mail
- Air conditioning and ceiling fan
- Cable and satellite television
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Iron and ironing board
- High speed internet access
- Portico bath amenities
- Daily newspaper.
- Available with or without balcony
- Room size: 380 Sq.ft. with no balcony
- Max occupancy 4
Kids Stay Free - Children 18 and under stay free when sharing with 2 full paying adults and using existing bedding. Max 2 kids.
For the Kids - Mini-Club for children ages 3 to 12 available for a fee. Mini-club includes: Camp Hyatt Watapana offering a variety of activities including: crafts, beach activities, and much more. Babysitting available for a fee.
Honeymoon Bonus - Bottle of champagne in room, souvenir gift, value card, and a free night on return anniversary visit. Marriage certificate dated within the last 3 months is required upon check-in.
Weddings - Wedding package is available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hyatt Regency ArubaAruba,Aruba
- Hotel Contacts
- Extra Info
85 Je Irausquin Blvd, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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