- What's Included
- All Inclusive Features
I actually traveled to Aruba for our honeymoon in September of 2016, in which we stayed at the Renaissance Ocean Suites! The chain itself has a few cool features, such as the private island, that isn't as private as I thought it was an exclusive of the hotel guests, but I think that you can go over for a fee. But the boat ride over to the island is a nice touch and over at the other regular hotel across the street, you can actually catch the boat in the inside of the hotel! Yes, the boat has an open area of water that can come into the lobby like of the hotel, mind you the hotel is actually housed inside of a large building that has restaurants and a mall attached. As far as the Ocean suites, there was definitely the good, the bad, and yes the ugly! Check in was painless enough. We did state that it was our honeymoon and they wanted a certificate. Well I don't know how it works over there, but we got married on the Sunday before Labor day and left out for our honeymoon on Wednesday, so yea..there was no marriage certificate to provide, nor had my name been changed (well a year later, i still haven't changed my last name), but anyhow, I was able to show them a video from my phone and they provided up with a cute little wedding cake in our room. Now we stayed in the Ocean suites, yet the view of the ocean, was yea..not so great! The room had a bedroom when you first walk in, with a bathroom in the middle that has access from the main area and from the bedroom. There's a small kitchenette with stove top and such, which we of course didn't use as we had an all inclusive deal. Then in the very front is a small living room, which we didn't utilize much either other than for our luggage as the bed room is pretty cramped. So the good was by far the island, it was great and I loved loved feeding the flamingos! The bad would have to be the food and the bathroom set up....completely ridiculous!! Everyday the floor would be super wet from taking a shower, there was NO WAY AROUND IT, the way the bathroom set up is for the shower! My husband and I paid almost an extra 1k for the all-inclusive for four nights and the hotel across the street seemed to be the main buffet for lunch and dinner! I dined there for breakfast as well as dinner and I didn't particularly care for it either time! The food didn't ever seem fresh, always old, even the made to order dishes with the so-called fresh meats didn't seem quite right. I don't know if it was just Aruba in general, but I didn't care for any of the food and the breakfast buffet at the Ocean Suited nor at the Aquarius, nor the Steakhouse. The only food that I really enjoyed during my vacation was the hummus and ceviche on Ocean suites side and the pizza on the private island! I think I would've been much better off saving the $980 extra that we paid for all inclusive and dined at the local restaurants! The UGLY, I would say would be management, I didn't get his name, but he looked like the actor that plays in the scary movie, Candyman! Now this is where the UGLY part comes in. My husband and I were about to check out right around noon and I decided to go to the bar and order a sandwich for lunch to take with me, right before checkout. Well I'm sitting awaiting service and the Manager comes over to me and says that check out is at noon and the restaurant doesn't begin serving until noon and I must turn in my room key by noon to avoid being charged a fee! WHAT!? I FEEL THAT GOOD CUSTOMER SERVICE would've allowed for me to order my freaking sandwich and pick it up after I turned in my key, I mean we spent an extra thousand dollars for me to eat mushed beans, raw fish and pizza for 4 days and all I wanted was a freaking cold sandwich and that was a no go! Yea... to me that was management acting really UGLY!! He should've attempted to accommodate his guests better!
Stayed at the Rennaissance Marina in 2015. It has declined in the 2 years time. It definitely needs a makeover and the layout of the Oceansuites was terrible. We didn't do the all inclusive like I did 2 years ago thankfully. The food is barely edible and very expensive. We found great restaurants that were recommended , some pricey but worth every penny!Another thing, I highly recommend a rental car. After finding out it would cost $30 each way to go to the Flying Fishbone on the other end of the Island, we decided to rent a car on the 2nd day thru the hotel. It was worth every penny. You can come and go as you please.
Great hotel with many advantages and a few drawbacks.Advantages: location close to airport; sitting on shopping mall; surrounded by restaurants; rooms and breakfast good price-quality;Nice lobby with open air pool; separate beach island with food and shop and free boat shuttle; local people very kind. Sometimes nice live music at pool lobbyDisadvantages:Loud nonlive music which is often badly chosen. Started today already before 7am.Towels on island not very clean. All in all we like the hotel and will come back for other weekends to come.
The worse stay at the Renaissance ever. We have stayed 3 other times and never were treated so badly. It took us 3 hours to check in and almost lost our minds. Were told to bring up our own luggage and I use a cane. They have 3 elevators and 1 worked , never 3 ! Fire alarms went off 2 times and were told after 2 hours at 2:30 in the morning that it was a faulty panel. Airline staff would just cut in front of you at check in after waiting in line for hours. The staff was very rude as well. No info in rooms for any services either. We were offered 3 different rooms when we paid for an ocean front. One was an additional 50.00 per day!! For 2 weeks!!! Really??? We asked about cabana rental because no info anywhere about it. :last time here the pool was being re done. Well, new pool but was so dirty, skimmer didn't work, nobody could seem to get to to wrk. scum and chlorine was floating on top daily. No bubbles in the pool so you know it wasn't working properly. Pool area was dirty and untidy. chairs all over the place, unswept . It seems like they are very short handed. We were told new owners from Alabama , an Indian tribe. They were at the pool a few times and shocked that they weren't paying more attention to what was going on. We will be staying elsewhere when we return to Aruba. Have never been treated so rudely or disrespected like this. Hope for the best if you stay here...
Ahhhh, another special visit at the Renaissance! We know when we need a rest and relaxation kind of trip, this is our special place! Nelson Molina, Elizabeth and Jennifer made our stay amazing while hanging out at the pool and the bar. They saw to our every need...and always with a smile and great conversation. We feel like we are coming home when we come to the hotel. We love the music at Blue Bar and the pool, especially when DJ Rustica plays! We had a great meal at L.G. Smiths, and a wonderful visit. As usual, Ariana Gonzalez was in the background making sure that all is right in our vacation world! Love it here, and especially love the people...our friends!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
All Inclusive Option:
- Unlimited premium brand beverages
- Daily American Breakfast or buffet breakfast
- Daily a la carte or buffet lunch and dinner
- One time dinner show package at L.G. Smith's Steak & Chop House followed by the "Lets Go Latin Show" at the Crystal Theatre
- Free entrance to Aruba Panorama
- Use of The Patamingo Kids Club
- Use of non-motorized watersports on Renaissance Island
Breakfast Plan also available:
- $150CDN per person, per week. $80CDN per child, per week. Children 5 & under are free. Full American Breakfast daily. Must be reserved at time of booking.
- 558 rooms
- 15 restaurants, including: 2 BBQ/Grills
- 6 bars, including: Swim-up bar
- 3 pools, 1 adults only
- Fitness Centre
- Water sports centre
- Beauty salon
- Gift shop
- Meeting facilities
- Internet access
- Business centre
- Casino on site
- Renaissance Island- a 40 acre private island exclusively for the use of hotel guests. Complimentary water taxis are provided. Facilities on the island include a spa, watersports, fitness room, tennis and a bar and grill. Flamingo Beach is adults only.
Resort room ( adults 18+ only), island or hotel atrium view with French balcony:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Internet access
- Iron and ironing board
- Located in the Renaissance Marina Hotel
- Max occupancy 2 adults
Island Suite, marina or park view with balcony or terrace, same as above with:
- 1 king-size bed and 1 queen-size sofabed
- Wet bar
- Separate living area
- Max occupancy 4
Other room classes also available.
Kids stay free - Kids 0-17 yrs stay free under the Breakfast Plan when sharing with 2 full paying adults and using existing bedding year round. Under the AI add-on, children 0-12 yrs stay and eat free year round.
For the Kids - Mini-Club Available for a fee. Babysitting Available for a fee.
Bonus Features - Use of island express to and from Renaissance Island daily. Adult and children's activities and entertainment.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
L G Smith Boulevard 82, Oranjestad Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.