Riu Palace Antillas
- What's Included
- All Inclusive Features
After reading a lot of bad reviews, we were a little nervous about going. Pleasantly surprised.....check in easy and efficient. Our room (10th floor) had been renovated...I guess we just lucked out! Very basic room, but kept very clean. The only problem is the bathroom with basically no ventilation.The gorgeous beach , which doesn't seem to get raked, was loaded with ignorant people's cigarette butts. We spent lots of time picking them up. It is true....getting shade on the beach comes at a premium, after 6:30....usually taken. I am a very early riser so I had no problem but the system is strange. The chairs are stacked and locked every night, the attendant brings you the chairs in the morning.Pool is huge and beautiful. Great staff have different pool games every afternoon.The bars/bartenders are great.....they are all very friendly and make a great drink.Lobby bar is lots of fun at night.....met some wonderful people there.All in all, a great time. Temps in the 90's everyday.Definitely a do over.
Let me start by saying that our first full day was not pleasant as we had some cash taken from our bag by the pool area. After speaking with Justin Carson, the manager and Assistant GM, we were pleasantly appreciative. He not only sent us dessert to the room, decorated our table at buffet dinner, provided champagne to our dinner on the last night, booked reservations that we needed, but also provided a sunset champagne toast with snacks at a table right on the beach for our Anniversary. I could not have been more pleased with the response by him and his staff. The bartenders Nelson, Elsa, and Carlos were great and Shamika provided great entertainment and activities. I highly recommend staying here and will revisit the next time we return. World class service and beautiful resort and island :)
Just returned from 9 days in this beautiful island. This is our 7th time and love it more. Stayed at RIU ANTILLAS staff were so helpful and kind. Kudos to Justin Carson, Jackie, Gomez, Haydee and so many too name. Our room was great and enjoyed the Steak House too. Buffets are even good, there were so many choices. If you have never been to Aruba, go the people on the island are very welcoming and you can not fine a more amazing place. Where we stayed was all adult, love it. Again thank you to all Riu Antillas staff, can't wait to return. WE LUV ARUBA!
I stayed at Riu Palace Las Americas in Cancun, Mexico a few years ago and had a great time, so I figured staying at Riu Palace Antillas, an Adult All-Inclusive, would be an even better experience.Unfortunately, that was not the case. Overall, this hotel was average. The rooms are decent. We stayed on the 18th floor, which is the highest level. We had a pretty big room and a small balcony on the side of the building - We could see the pool and ocean if we looked to the right, and the street if we looked to the left. The resort is nice, there is a swim up bar and a big pool; however, no jacuzzi. They have two circular pools with waterfalls in the main pool, but they are for show and can not actually be used. Funny thing is the Riu next door, the family Riu, has a jacuzzi! This is definitely a COUPLES resort. A lot of honeymooners and the age range was probably mid 20's-early 30 newlyweds, or mid 50's-60 couples looking to relax. I just turned 29 so I wasn't looking for hardcore partying, but I was hoping for some entertainment and I felt like this place was a little too tame. Entertainment wise, this resort is a little boring. The shows at night are nothing to brag about. We only enjoyed one show there out of 5 nights and it was like a couples game show. When they did their "acrobatic show" they kept falling and making mistakes, so much so, that I was more worried about their safety and couldn't actually enjoy the show!The pool side entertainment was a drag. The music is not very loud - Actually if you walk too far away from the swim up bar pool, you do not hear the music at all. One day they had a shot tasting activity with their bartender Nelson. That was fun but other than their daily Bingo, they didn't have many other activities going on. The only poolside entertainment we encountered this trip was "water aerobics" and "water polo". This is an adult resort, so I was expecting a DJ or drinking games going on in/around the pool.The food at the buffet was good; however, the restaurants were nothing to brag about. Restaurant "Italiano" ended up being our favorite, which was surprising because I don't really like Italian food that much. One of my biggest complaints is was that they took away making dinner reservations. If you wanted to eat at one of the restaurants you had to show up before the restaurant even opened and get on the "list". In particular, the steakhouse. The steakhouse opened at 6:30, we got there at 6:15, with only a handful of people in front of us. We were given a buzzer and put on a list. We were not told a specific wait time, instead just told it could range from 15 minutes to an hour. We did not eat until 3 HOURS LATER. Even after they called us into the restaurant, we still waited! We legit did not eat until about 9:45 pm! We were only a party of 4 - what could have taken so long? The kicker is, this is an All-Inclusive resort, yet when we asked to order two dinners, they said we couldn't! This was not my first All-Inclusive and I have never ran into an experience like this before. Overall, I was disappointed by this Riu. This was not a cheap vacation, and I felt like they could have offered a lot more than they did.
I can't say enough about their customer service. They went above and beyond to make sure we were happy, especially Matiez. I went with my mom and my sister for a girls vacation and had a blast. Their beach is beautiful and super clean. Their food was decent, although room service had a very select few choices. They have events almost every night..whether it's a show or party. The resort is a few minutes (walking distance) to a couple shops and a hookah lounge. Rooms are a bit outdated but their lobby and other amenities are fairly modern.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- 24-hour snacks and drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Daily activities
- Introductory scuba lesson in the pool
- Non-motorized water sports
- Evening entertainment
RIU�-topia! All Signature Vacations guests will receive:
- A welcome cocktail
- Unlimited drinks
- An in-room liquor dispenser
- Unlimited dining at specialty restaurants
- In-room mini-bar
- In-room safe
- Signature Cocktail Hour from 4-5pm
- A 20% discount on certain local excursions booked with Signature, and spa credits that apply to select treatments at specific hotels (all inclusions are subject to change without notice)
- 482 Rooms
- Large free-form pool
- 4 Bars
- 4 Restaurants
- Watersports centre
- State-of-the-art fitness centre
- Live entertainment
- Room service
- Free WiFi throughout resort
- Spa (fee)
- Tennis court
Junior Suite includes:
- 1 King or 2 Double Beds
- Clock radio
- Satellite TV
- WiFi internet
- Liquor Dispenser
- Mini-bar (restocked daily)
- Iron and ironing board
- In-room safe
- Bathroom with tub, shower and hair dryer
- Turn Down Service
- Balcony or Terrace
- Some with connecting rooms (only on request basis)
- Maximum occupancy 3
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Resort Location Map
Riu Palace AntillasAruba,Aruba
- Hotel Contacts
- Extra Info
J.E. Irausquin Boulevard 77, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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