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Riu Palace Aruba

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Our Opinion

In addition to the gorgeous beach and turquoise water, Riu Palace Aruba also has a great location, only a few minutes drive from downtown, 15 minutes walk to the market, cafes & restaurants and in the proximity of the hopping Pier Bar. Great food with 4 a la carte restaurants and the Buffet is impressive too. Don't miss the chocolate martinis at Barry's.


Overview
Set on the silky sands of Palm Beach and flush with RIU's unmistakable vacation style, comfortable luxury and value, Aruba's Riu Palace established a new benchmark for beachfront elegance, richly appointed interiors and accommodation. Suites are located in the new buildings shown to the rear and on the right, while hotel rooms are found in the refurbished, previously existing building to the left.

Location: Directly on Palm Beach, 10 minutes from Oranjestad Aruba's Capital and all the island attractions, and 30 minutes drive from airport.

tripadvisor Traveler Reviews
  • mrstraceymurrell : Henlow, United Kingdom
Honeymoon in a dream destination

We came here for our honeymoon and wasn't disappointed, the hotel is located in the most gorgeous beach and you can sit by the pool overlooking the sea.We were in room 655 and although we only had a tiny balcony that you could just stand on the views of the sea were spectacular!The only thing that let this hotel down is there is noting to do in the evening apart from sit and drink or play in the casino which is full of smoke. The entertainment shows are very poor and aren't advertised so you don't know what time they areApartFrom this it was a fab honeymoon

  • Shoelady18 : Maricopa, Arizona
Horrible manager and customer service

We have a timeshare at the Riu and have owed it since the hotel was the Aruba Grand. We stay a week and have always been happy but this year was an extreme exception. Our timeshare was in need of repair. The plug in the bathroom was loose, the lamp in the bedroom had broken wires and had electrical tape on it, the main shower leaked and there was candy on the floor behind the couch in the bedroom. We reported this and none of it was taken care of. Due to hurricane Irma we had to extend our stay and there was no room in our timeshare so we had to find another hotel. We usually fly out in the morning but this time we were flying out in the evening. Upon checkout they cut off our all inclusive wrist band and gave us a food voucher. I asked the girl at the desk how long it was good for and she said 10:00 p.m. that night. As I mentioned we never stay late so I took her word that she knew the policy. When we arrived for dinner we were told that we could not eat and that the voucher was only good for lunch. I explained what the girl at the desk told me and then the man at the door went to talk to someone else. The came back and said we could not use it and we would have to go see a manager to get it taken care of. We went to see the manager, Jonathan and explained the situation to him. He said the girl was wrong and asked her name. I told him I didn't get her name when we checked out because I didn't think I needed it. He argued with me that the certificate was not good. I told him I have been coming here for 10 years and I would not make that up. He said "I'll take care of it." Then he ripped up the certificates up in front of us and said "There, now it's taken care of." I was furious over the way we were treated. If we were mislead then he could have told us that we could pay to eat or let us eat because of the misleading information but he was very rude. The previous manager, Richard always tried to make things right with the customers but the new manager could give a care!!Too bad I am stuck with the timeshare!

  • Rjraybuck :
Visited For Honeymoon, Would Return

TLDR: Beach and Pools are beautiful but kids are annoying at pool. Food not bad for all inclusive, alcohol selection is standard. Excellent location and views. I'd go back but may try non all inclusive next time. My wife and I stayed here the last week of July for our honeymoon. We really enjoyed our stay and would recommend it to anyone traveling to Aruba. The food is probably the best I've had on an all inclusive, but it is still all inclusive food. The buffet is probably the best restaurant as it features some dishes from the specialty restaurants and has theme nights as well. As far as the drinks go they have a limited amount of drinks they make and it is mostly lower shelf liquors. The beer is all the local Balashi beer which I got tired of after a few days. But once again these are typical of most all inclusive resorts and would not stop me from returning. The resort is located in the "high rise" section of town which features many great restaurants, bars, and shops easily within walking distance. We ate off the resort 2 of the nights and the food was moderately priced. The food is definitely better off the resort so I may consider trying a non all inclusive next time to see which I prefer. The beach is amazing and the attendants on the beach are more than willing to pull chairs up for you and create a spot. The other reviews that mention the spot reserving early in the morning is true however this didn't bother us because we didn't care to have a palapa. The only negative to the beach is that there is no drink service. The pools are beautiful however if you are traveling without kids it can be a bit annoying. Parents seemed to freely let young children roam around without supervision. One suggestion would be making the pool bar area adults only but I'm sure that will never happen. The adult only resort next door was nice to relax at but it seemed as if they don't keep it as clean as the family resort. If pools are what you are looking for I think the Riu has the best on that strip. You can walk on a path along the beach to check out the other hotels and the Riu definitely has the largest facilities. Overall I liked the resort and I would stay again. But as stated earlier I may try a non all inclusive next time.

  • Phil W : Greater Manchester, United Kingdom
Does what it says "on the tin" - great service, great people.

We chose the Riu Palace Aruba having previously stayed at the Riu Palace Jamaica and were not disappointed. This hotel is set up and operated on a similar model with first come first serve in the a la carte restaurants but we never had any problem getting into any restaurants - you just have to schedule your visits to avoid the rush hour around 7:30pmFor us this hotel offers high standards of service, food, and general cleanliness and certainly approaches a 5 star rating. Every where we went at the Riu the staff went over and above expectations to make our memorable.There was 24 hour availability for food and drinks via the sports bar for those that could not sleep and we certainly made use of this for a few late nights when things were flowing. Tip: some branded drinks are held under the counter so don't be frightened to ask for your favourite tipple by name if you cannot see it.There was entertainment in Barry's bar most nights which included a mixture of singers, dance theatre and karaoke - but we prefer to be entertained so there was a little too much of the latter for us.The pool area, rooms and whole grounds are immaculate and very well maintained as is the local beach area. There are more than sufficient sunbeds on the beach and around the pool if guests only leave towels when they are using the beds. There was an element of reserving beds early in the morning but there were still beds available at 9:00am albeit without umbrellas..Security was visible at all times and it felt very safe - we did not see or heard of any incidents during our stay.Food in the a la carte restaurants was good but to be honest the food in the buffet was every bit as good with great quality and variety.We did use the Riu Palace Antilles next door for a changes of scenery but we felt that the RP Aruba was the better of the two on balance.Snorkel and watersport equipment was availble for free use and we managed to get some great underwater photos of fish just 30 metres off the beach.There was a very talented pianist in the main bar who played late afternoon / early evening. Our regret was that there wasn't an area where this could continue into the later evening. Unfortunately the entertainment in Barry's bar was nearby and loud and hence would drown out the pianist.Staff were very responsive, provided great service and did not expect to get tips all the time as experienced in other Carribean resorts. Accordingly when we gave tips these were well appreciated.You can take a walk down to the local shopping mall and restaurants which comes to life at night. They are worth a visit if only for a changes of scenery but the shops probably offer more choice for buying souvenirs than you get in Oranjestadd. The area is busy with tourists and is very safe for walking.In summary we had two great weeks stay at the Aruba, felt it was great value for money, and would certainly recommend this for families or couples.Our sincere thanks once again to the management andstaff at the RP Aruba.

  • 34primrose : Edlesborough, United Kingdom
A GREAT RECOMMENDATION

Being 10 days into our 14 day stay I thought I would write thisreview whilst everything was fresh in my mind and we are stillin the hotel.Recommended by a friend this has been one of our best beachholidays to date. Bearing in mind we have stayed at lovelyhotels all over the world I would say the RIU PALACE ratesamongst the best.We are staying in a Junior Suite overlooking the Ocean andPool and the view is to die for. The room itself is spacious and is dominated by a huge king size double bed which isextremely comfortable.All the staff are extremely polite,helpful and efficient,particularly the restaurant and bar staff.The beach is to die for with talcum powder white sand whichdoesn't heat up as the sun gets hotter.The water is wonderful for swimming and my early morningswim when the sea is at its calmest is a treat.The only downside is you do have to rise early if you wanta straw beach umbrella on the beach. It is what it is !!!The pool looks great and appears popular but we are beach lovers.The food is excellent with something for everyone's taste.The main buffet restaurant offers a wide range of food which is excellent supported by four a la carte restaurants run on a first come first servebasis where we didn't have a problem getting a table.The weather has been stunning with blue skies and temperatures inthe 30's since we arrived.Our only negative was the evening entertainment when on most nightsthe unknown Spanish songs were preferred, a well known Europeansong would have been better received. Made worse when on two nightsthe audience provided the Karaoke on one night followed by musical chairsthe following night, a disaster !!On a positive note the Male singer on Thursdays was excellent followed bythe casts performance of an exert from a number of West End shows likePhantom of the Opera, Cabaret and Dirty Dancing etcAll in all a great resort which we will recommend to our friends.Thank you RIU for a great holiday, Andrew and Sue.PS We did indulge in a private one hours boat trip with Fun4every1 on the beach. Our driver Joshua at only 22 was an excellent host who made our trip a most enjoyable experience and was happy to answer our questions about the island and about Aruba generally.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet champagne breakfast, lunch & dinner daily
  • Weekly theme dinners
  • A la carte dining
  • Unlimited domestic and a selection of imported drinks & snacks
  • Room service for continental breakfast & snacks (7am-11pm)  
  • snorkeling (1 hr free)
  • glass bottom boat trips
  • scuba diving introductory lesson
  • tennis
  • shuffleboard
  • horseshoes
  • table tennis
  • basketball
  • darts
  • aerobics
  • water aerobics
  • Towels and parasols by pool area
  • State-of-the-art fitness center
  • Sauna & jacuzzi
  • Daily entertainment program for adults
  • Live Music
  • 5 restaurants
  • 4 bars including swim-up bar
  • 2 pools including, Olympic-size pool
  • loungers, sun umbrellas & towels in pool and beach area
  • 2 lighted tennis courts
  • shuffleboard
  • state-of-the-art fitness center
  • spa (fee)
  • conference rooms
  • free WiFi
  • beauty salon (fee)
  • gift shop (fee)
  • Casino (fee)
  • Golf nearby (fee)

Hotel Room includes:

  • A/C
  • ceiling fan
  • 2 double beds
  • telephone
  • satellite TV
  • wi-fi internet
  • in room safe
  • mini-bar with complimentary soft drinks, water and beer
  • liquor dispenser with rum, vodka, whiskey & gin
  • full bathroom
  • hair dryer
  • gardenview
  • Max. occupancy 4 persons

Junior Suite - Same as Hotel Room with and 2 double beds or 1 king bed, split level with separate sitting area and sofa (some with sofa bed), alarm clock, iron & ironing board, bathroom with hydromassage tub, shower and hair dryer.

Junior Suite Jacuzzi - Same as above with 2 doubles or 1 king bed, balcony with private jacuzzi. 

Kids Deals - 2 Children 12 years & under Stay & Eat Free. Applies to Hotel Room only. Limited availability.

For the Kids - Babysitting available for a fee.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Resort Location Map


  • Riu Palace Aruba
    Aruba,Aruba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Aruba
J.E. Irausquin Boulevard 79 Palm Beach - Palm Beach, Palm - Eagle Beach Aruba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.