- What's Included
- All Inclusive Features
In addition to the gorgeous beach and turquoise water, Riu Palace Aruba also has a great location, only a few minutes drive from downtown, 15 minutes walk to the market, cafes & restaurants and in the proximity of the hopping Pier Bar. Great food with 4 a la carte restaurants and the Buffet is impressive too. Don't miss the chocolate martinis at Barry's.
Location: Directly on Palm Beach, 10 minutes from Oranjestad Aruba's Capital and all the island attractions, and 30 minutes drive from airport.
Stayed at the Riu mostly due to all- inclusive and past experience with Riu in other islands.Standard Riu, accommodation was typical Riu, which is quite good.Food was good, lots of choices and really good service.Entertainment was actually the best I have seen. The beach was really nice but way too small for a hotel of this size, to get a papala on the beach was almost impossible, everything was reserved by 8 am. We will continue to go to Riu, I believe it’s really good for the money.IC
My husband and I are modest travelers. Now that we have a little one we decided to 'spurge' and stay at the Riu. I will start off with the good. The beach and the weather are amazing!! Now the bad.. We were a group of 14 (4 families with kids). Most of us got extremely sick (I was one of them), still not too sure if it was the food or the water but we were pretty much in the room most of the trip. They do not bring water to your room, (only alcohol) or food not on their 24/hr menu (most of it seafood or dairy). Our room did not have a fan, nor do they supply portable fans. I believe only the main and 2nd buildings have fans. The washrooms did not flush for two days. Our friends little one got extremely sick and ended up in the hospital, they ended up missing their flight. The Riu would not cook simple meals to take to their boy in the hospital (without a fight) because it was not part of their 24/hr menu (even though the same food was at the buffet). The couple had to stay a couple extra days and it cost them the same as staying the entire week. When we told the front desk we were all getting sick we were dismissed. Overall I am extremely disappointed with this experience and the service, I would not recommend the Riu, nor will I ever go back.
Enjoyed our 6 day all inclusive stay. Weather was 85 degrees every day, hotel room was large ) actually got upgraded to a suite). The food was very good for an all inclusive, lobster tails twice and beef Wellington, perfectly done. My only complaint was you needed to reserve beach chairs at 7 am by placing your towel on them, even though the welcome brochure specifically said that practice was not allowed. Many chairs sat empty for most of the day. Why don’t these resorts have a policy that is enforced...if chair is unoccupied for one hour, staff can reclaim for another guest to use.
We spent a week at the Riu Palace Aruba from 01/05/18 through 01/22/18 and had a very pleasant stay. Some folks rate this as a five star. We believe it’s more of a four star resort, and barely that. PROS: Excellent room with a view of the ocean and on tenth floor in main building. Resort was very clean, and there were many folks cleaning and sweeping. The pool was very large and again very clean. Same goes for the beach, lovely smooth sand and almost no debris. The buffets offered a good selection of food, but see comments below. There were four specialty restaurants, and we ate all dinners but one at these specialty restaurants, twice at Crystal (very good) and Japanese (one step below Crystal)CONS: They seemed to economize on quality food. For example, we saw no shrimp or roast beef. Lobster was available at the steak house, but the piece was small and overcooked. They have a UNIQUE AND UNACCEPTABLE DEFINITION OF “ALL INCLUSIVE.” We stayed at an all inclusive a number of years ago, and alcoholic beverages were available with meals. AT THE RIU PALACE, WE WERE ONLY OFFERED WINE AND BEER (NOT HIGH QUALITY) AND NO OPTION OF AN ALCOHOLIC BEVERAGE. A GREAT WAY FOR THE RIU TO SAVE SOME $S!!Communications documents for guests were poor. We’ve stayed at many timeshare resorts, and these items are always provided in the room, but at the Riu we had to ask each time to obtain the information: listing of nightly special buffets, bus schedule, church availability, nightly entertainment, television channel listing (after receiving the listing we were given, it did not match what was on the TV! ). These are all examples of poor customer service. There were VERY POOR facilities for printing of boarding passes. Computers were provided, but there was NO PRINTER. The guest was instructed to email the boarding pass file to the reception desk for printing, but there was no email program on the desktop of the computers. Fortunately I remembered the user name and password of my personal email. A process that should have taken five minutes took almost a half hour. The Riu employee nearby informed me that many guests experienced the same frustrations that I did. This is an example of VERY POOR customer service. In summary, our rating is barely a four star due to service issues and lack of alcoholic drinks with dinner at a so called all inclusive resort.
They have a beautiful beach front and pool. The service is great.I loved the cafe by the bar in particular, with all the variety of coffees to choose from.The drinks definitely were not diluted with water. They weren't cheap at all hehe.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet champagne breakfast, lunch & dinner daily
- Weekly theme dinners
- A la carte dining
- Unlimited domestic and a selection of imported drinks & snacks
- Room service for continental breakfast & snacks (7am-11pm)
- snorkeling (1 hr free)
- glass bottom boat trips
- scuba diving introductory lesson
- table tennis
- water aerobics
- Towels and parasols by pool area
- State-of-the-art fitness center
- Sauna & jacuzzi
- Daily entertainment program for adults
- Live Music
- 5 restaurants
- 4 bars including swim-up bar
- 2 pools including, Olympic-size pool
- loungers, sun umbrellas & towels in pool and beach area
- 2 lighted tennis courts
- state-of-the-art fitness center
- spa (fee)
- conference rooms
- free WiFi
- beauty salon (fee)
- gift shop (fee)
- Casino (fee)
- Golf nearby (fee)
Hotel Room includes:
- ceiling fan
- 2 double beds
- satellite TV
- wi-fi internet
- in room safe
- mini-bar with complimentary soft drinks, water and beer
- liquor dispenser with rum, vodka, whiskey & gin
- full bathroom
- hair dryer
- Max. occupancy 4 persons
Junior Suite - Same as Hotel Room with and 2 double beds or 1 king bed, split level with separate sitting area and sofa (some with sofa bed), alarm clock, iron & ironing board, bathroom with hydromassage tub, shower and hair dryer.
Junior Suite Jacuzzi - Same as above with 2 doubles or 1 king bed, balcony with private jacuzzi.
Kids Deals - 2 Children 12 years & under Stay & Eat Free. Applies to Hotel Room only. Limited availability.
For the Kids - Babysitting available for a fee.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Resort Location Map
Riu Palace ArubaAruba,Aruba
- Hotel Contacts
- Extra Info
J.E. Irausquin Boulevard 79 Palm Beach - Palm Beach, Palm - Eagle Beach Aruba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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