Grand Lucayan Resort
- What's Included
- All Inclusive Features
Its about a 20-25mins ride from the dock. We coordinated a bus that stopped at a few other hotels on the way there. Grand Lucayan was definitely the best of the options we saw! We arrived and stood in a short line and was checked in. We stayed in a King room with a view of the harbor and ocean. We selected the all inclusive option for our stay and it was well worth it! The restaurants on site were great, breakfast was amazing! The staff at the hotel was great and always willing to help. We ordered room service (additional fee)- it took a while and was slightly pricey but we understand that you are paying for the convenience of not leaving the room. The food was good by the way. House keeping was also great room was always properly cleaned and they didn't knock on your door early in the morning (to me that is so key!). There was also a beach bar that had drinks, burgers, hot dogs etc. Very hard to get your food at the bar, and the chefs/ staff there were not that pleasant (definitely a sour group there compared to the other staff at the resort- the great thing is it was only at the beach bar where you experienced that). There is a large pool on site with an infinity like edge. And there are vendors on the beach selling little items, water tours, and hair braiding. All in all I would recommend, the room was big and spacious, housekeeping was good, food (minus the beach bar ) was excellent. I didn't give the resort 5 stars because the beach bar staff were so rude, was not accommodating, and you can easily spend 40-45mins in the HEAT waiting for them to look up and ask you for your order. And then you have to wait while they give food and drinks to the locals on the side before you get your meal. Outside of the beach bar, excellent place
If I could give no stars I would. Took the grand celebration cruise with 2 night resort stay. Never agAin. Arrived at 10 to stand in an hour long line just to be told that our rooms wouldn't be ready till 3. On top of that they never received my reservation for the all inclusive package . Spoke with the supervisor and was told there was nothing they could do. Was also charged an extra $200 for "taxes" and misc. The entire staff is EXTREMELY RUDE. Once 3 came my room still wasn't ready and wasn't given an estimated time of when it would be and got so much attitude from the front desk. I've never been treated this poorly in my life. We didn't get in our room till 4pm. Everything is over the top expensive. $100 for room service for 2 sandwiches !! Buffet was sub par with not a lot of choices. Service was slow and inefficient. I cannot wait to leave. They should be embarrassed to consider themselves a resort!
Honestly,I would give this place a ZERO-The beach was filthy. Clean that stuff in the water!! No one wants to see that or swim with it-The food was disgusting! We couldn't eat it and my husband got food poisoned. There was only one place that the food was not bad but everything else pure awful-Housekeeping doesn't exist. They don't clean at all. Only hand out towels-The service 0. They are so slow and takes them forever. This is a touristic destination, be happy. Seems like that hate their job-They didn't advertise the hotel well. We got something else completely-Front desk closes around 10pm. You serious?!! Never heard of that in my life!! My son woke up in the middle of the night crying from ear pain, I almost had a heart attack when I found out no cabs or service!!-LAZY! Seriously-everything at hotel food wise and drinks from stores are so expensive. I took a cab and went out of the area to get medicine, cheap and nice stuffWe wanted to leave after just 2 days. Never ever going back again after how much we paid!!! If you do go cause it looks like some people keep coming back, I don't understand why, but do activities outside the hotel. That's what we did for 10 days
This place took a lot of damage from hurricane Matthew last year. They are still recovering. They are doing their best to get all the restaurants up and running again. The location is great, within walking distance of the market. The resort is absolutely beautiful. We had an ocean front room with a balcony and it was very clean and spacious. The infinity pool and hot tub are awesome. Bahamian food is not something I'm used to and I'm a fairly picky eater so I found that waves and the pizza place were a good fit for me. Waves is the pool bar. Excellent burgers and quesadillas. Pizza place is fantastic. The buffet has a lot of Bahamian cuisine and it's just not what I'm used to, so I only had breakfast there. The staff was very friendly. Pauline at the pool bar took exceptionally great care of us all week. One thing that upset me in particular was how poorly some of the guests treated staff members. At least one out of 5 people I witnessed at the bars were rude and demanding. Overall it was a fantastic vacation and I would definitely go back.
I have mixed feelings about this resort and it may have something to do with the fact that my wife and I were celebrating our 25th wedding anniversary. Read on and you be the judge. :)PROs:- The Bahamian people are awesome! Kind, professional, capable. I have never had a bad encounter with anyone, from the staff to the locals you meet throughout the day.- location - proximity to the Lucaya Market is huge. Everything you need is within walking distance. Restaurants, bars, shopping, convenience stores, beer/wine/etc. Very reasonable pricing across the board.- Beach - gorgeous coral beaches with plenty of space to walk and swim. The water is super clear and warm.CONs:- Resort cost for food and drink ($20 for a beer and a mixed drink, $9 for two coffees, cost for all inclusive $1000 for two people for five days)- Room care - not vacuumed every day- Room service trays - linger for far too long. One instance was nearly 24 hours.- Vending and Ice Machines - one for an entire three story wing of the Lighthouse building.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
Optional all-inclusive meal plan:
- Meals and beverages throughout the day
- Wine by the glass only
- Alcoholic beverages 1 drink/beer per person per bar visit
- Non-motorized water sports
- Service charges and resort fee
- Food and beverage gratuities
- 740 Rooms
- 4 oceanfront pools with waterslides, waterfalls, swim-up bar and infinity edge
- 6 restaurants
- 6 bars
- 24-hour room service (fee)
- Fitness centre
- Tennis courts
- Two 18-hole golf courses (fee)
- Water sports
- Spa (fee)
- Business centre
- Laundry facilities
- Gift shops
Hotel room includes:
- One king, queen or two twin beds
- TV with in-room movies/games (fee)
- Hair dryer
- Iron/ironing board
- In-room safe
- Internet (fee)
- Non-smoking resort
- Maximum occupancy of 4, maximum of 2 children
For the Kids - Children's pool, Playground and Waterslide. Kids club for ages 3 - 11 is available for a fee. Open daily from 9 am -5 pm includes lunch. Babysitting or child care service for a fee. Nursery services available for a fee for infants 0-3 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Lucayan ResortFreeport,Bahamas
- Hotel Contacts
- Extra Info
1 Sea Horse Lane Lucaya, Freeport Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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