Grand Lucayan Resort
- What's Included
- All Inclusive Features
We traveled in January and we found out that this is not the time of year to visit if you are expecting heat. Obviously this is no fault of the hotel, so with that being said, it was our own mistake. It seemed like there was only one restaurant open that you were able to go to, the oriental restaurant was fantastic. We also found the staff to be very unhelpful, and at times quite rude. We are very easy going people, so that was a bit annoying.The room was a typical room, but since it was so chilly, there was no way to warm up the room with heat, there is only A/C that works well.The beach is gorgeous, the sand is so fine and soft. The water was incredible, despite the chilly weather I still couldn't resist going in and snorkeling, the water was actually warmer than the air temperature. We rented a seadoo and that was a BLAST!! the water is so clear a long ways out from the beach, you can see the bottom, amazing. We went dancing at the pier across from the hotel in the evenings, it is a great place to hang out, bars, restaurants and nice views.We would love to return to Freeport just not in January!
Like many others, we expected a nice big all-inclusive hotel but found that only 1 restaurant was open, no kids activities/ pool, and terrible customer service.To top it off, the room was so humid from the hurricane that both my daughters got sick and were coughing all night.Overall: Expensive for the quality.
We had a short stay at Lighthouse Pointe but had a very nice time. The beach was beautiful and the water very inviting. It was chilly due to a cold front so we just wet our feet. The pool was cold too and no one was swimming. The infinity pool was perfectly placed and I would like to return in warmer weather to experience both. The food was ok but if we stayed longer we would have gotten bored with it. We ate at the Churchhill's restaurant for an upcharge and it was well worth it. Classy, elegant, and delicious! The rooms were very clean and the beds comfortable. We both slept well the 3 nights that we were there. I would recommend this resort and will return.
I traveled with a group of six women. We had stayed here last year and totally enjoyed our stay and decided to return. What they don't tell you on their web site is that their adjoining hotel which contained the restaurants for the all inclusive package was damaged in the hurricane this year and is now closed. The only casino on the island tourists are allowed to go to was also closed due to damage. We paid for all-inclusive package expecting to have a variety of restaurant options available...only to find out they are no longer open! The only options for eating is a pizza place and a very small buffet! Not good! Our hotel room was decent, but the toilet took 30 minutes to two hours to fill with water so that it could be flushed!!! We inquired at the desk and were told that it was a resort wide problem so it wouldn't do any good to move us. They said it was due to low water pressure and they were "working on the problem!" We spent four days not being able to flush our toilet in a timely manner. Definitely not fun to get up in the middle of the night knowing that if you flush, no one else would be able to use the toilet. The general manager was on the property and absolutely refused to even talk to us...hid in his office and refused to even answer his phone. This is NOT the way to run a resort!
Had a great stay for Christmas with my husband. Great location and very relaxing. It was a bit sad the hotel was partially closed down for renovations from hurricane Matthew. Loved the market Place and the entertainment.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
Optional all-inclusive meal plan:
- Meals and beverages throughout the day
- Wine by the glass only
- Alcoholic beverages 1 drink/beer per person per bar visit
- Non-motorized water sports
- Service charges and resort fee
- Food and beverage gratuities
- 740 Rooms
- 4 oceanfront pools with waterslides, waterfalls, swim-up bar and infinity edge
- 6 restaurants
- 6 bars
- 24-hour room service (fee)
- Fitness centre
- Tennis courts
- Two 18-hole golf courses (fee)
- Water sports
- Spa (fee)
- Business centre
- Laundry facilities
- Gift shops
Hotel room includes:
- One king, queen or two twin beds
- TV with in-room movies/games (fee)
- Hair dryer
- Iron/ironing board
- In-room safe
- Internet (fee)
- Non-smoking resort
- Maximum occupancy of 4, maximum of 2 children
For the Kids - Children's pool, Playground and Waterslide. Kids club for ages 3 - 11 is available for a fee. Open daily from 9 am -5 pm includes lunch. Babysitting or child care service for a fee. Nursery services available for a fee for infants 0-3 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Lucayan ResortFreeport,Bahamas
- Hotel Contacts
- Extra Info
1 Sea Horse Lane Lucaya, Freeport Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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