Pelican Bay Hotel
- What's Included
We had no idea what to expect but had an amazing time here. My all the hotels here are open yet after Hurricane Mathew so there are not many tourists around making this a perfect time to come. The pool just off our patio is beautiful as are the hotel grounds. Everything you could need or want is just a few yards down the sea wall path. The staff are friendly and eager to help in any way! I can't recommend d it enough!
So we went here for our honeymoon, March 3-9. We got picked up by a van-taxi that came with the overall package. We got to the hotel, the check in was easy and fast. The customer service was excellent. They helped with any questions we had (because we didn't know where anything was) The pools were clean, the rooms were clean, nothing was broken. The food there was excellent, and the daily breakfast that we had was really good too. Everything was fresh. (I would recommend getting the free breakfast) Everything was a little pricey but thats because its a tourist area which is understandable. The hotel had these 2 people sitting in the lobby, they offered services and tours and they were a good price. I would recommend the Grand Lucayan National park tour, it takes you to a cool cave, and two beautiful beaches. Which had a couple restaurants there too with great food.My favorite place to eat was the Dive-In restaurant, ( i forgot what its full name) The club sandwich was delightful. But the oriental noodle dish with vegetables (chicken) was GREAT. It was sooooo good. I crave it and wish I could go back just to get it.The shops weren't that great there though, the marketplace i mean. They were all selling the same thing. If you're here to fish, Captain Phil, is the person to go to. Even if you hadn't made reservations. He picks a day and a time and you're set to go! It was about 350 for a half day, and about 450 for a whole day. The half day was 7-1 just about. We were looking for bonefish, and he put us on a school of them! They broke our lines a couple of times but we had managed to finally catch one. It was a great experience and they were everywhere!! Overall, the people were great and so nice, and so helpful. The only thing that sucked was that everything was mostly closed down because of hurricane matthew. The casino was down, and so was the hotel lucaya. but we managed to make the best of the trip.
Our room was spacious and pleasant. We had a view of the pool and the bay from our room and could walk out directly to the pool area. The room had a refrigerator and bar area. We were in our room when the maid came. She didn't offer to clean the room but simply asked if we wanted clean towels. The resort doesn't have beach access, but a free water taxi will take you to a beach. Both the taxi ride and the beach were great. We ate at the Sabor Restaurant on site. The food was very good. The resort is in easy walking distance from the bazaar shopping area with lots of fun shops. Beware of sales people coming on to the property. We signed up with Seabreeze Vacation and the experience was awful and totally bogus!
We recently had our wedding at this hotel. We chose it because the room rates were so affordable for our guests. We knew that it was a cheap place. The rooms are in rough shape, stained, dirty looking (although clean), uncomfortable couches/chairs. This would even been acceptable if their staff was competent and nice. They tend to be unhelpful and slow. The breakfast buffet is never fully stocked (no matter the time). You could wait 1/2 hour just to get water. The beach is lovely but only if the ferry is working. It seems to never be working, and they don't even post a sign. They just let people wait around for a non-existent ferry. The food at Sabor is expensive and generally not that great. The pool bar doesn't open until 3 (ish) - if at all. The thing is, excellent customer service could have overcome all these issues, but they don't even have that. If you want to read about the wedding, read on. The wedding packages come with the services of Chic Bahama Wedding. You'll never pay the price listed on their packages - basically nothing is included. Things seem to be going okay until the wedding itself. The food was good (but some of it was incorrect). Then come the extra charges - suddenly we were charged for a "premium bar". We had to pay and extra $25 per child for drinks! You are supposed to get your room comped if you have 20 rooms booked. They tried to charge us saying we only had 19. Then when we asked for a list of each guest and their room, we suddenly had 22 rooms booked. We brought 45 people to this wedding and booked 22 rooms and were treated mediocrely at best. For instance, I called down the night of my wedding for water and they said they couldn't bring me any. Also everything operates on "island time." We spent hours waiting on appoints that were always running late.
Centrally located with great views of the Harbour. However, repairs to the hotel is still in progress post hurricane. Rooms have a strange eclectic decor that I did not find appealing. Water activities were available but because of a business trip, I did not have the time to take advantage of it. Overall an acceptable stay with no frills.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 186 Rooms
- 3 Pools
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- 1 a la Carte and 2 Buffet restaurants
- 1 Bar
- Self-service laundry
- Motorized water sports (fee) (nearby)
- Dive shop (fee)
- Fitness Facilities
- Golf (fee) (nearby)
- Casino (nearby)
- 1 King or 2 Double Beds
- Cable TV
- Mini Fridge
- Wi-Fi ($)
- Balcony or Terrace
- Coffee/ Tea Maker
- Air Conditioned
- Ceiling Fan
- Maximum Occupancy 4
Resort Location Map
Pelican Bay HotelFreeport,Bahamas
- Hotel Contacts
- Extra Info
Sea Horse Road at Port Lucaya, Freeport Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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