Pelican Bay Hotel
- What's Included
the people were nice the food was good but pricey.the area was nice and the waterwas fine the ferry boat ride was fun and the shopping was fair priced.we ate our morning meal for forty dollars.then we ate at the FLYING FISH for almost 100.00dollars. the cab ride from PORT was $27 and 27 back to PORT.The food on the GRAND CELEBRATION was great the casino was nice we won 1500.00+300 on the way home to PALM BEACH.It was a very different experience.
This hotel charged us again as we checked in , though we'd already payed with our Cruise package. We were charged another $105.00 for 2 nights of taxes, gratuities, etc.. Though it was a nice enough room with nice decor and with 3 pools, we were disappointed that their first priority was to get more money out of us. Also would not allow anyone to check in until 3 pm !!!!, never mind that your check out time is 11 am the next day. Also in order to walk on the beach you had to walk across the road and through parking lots, so no ocean view
The hotel is in a great location. Good water views and the balconies are a great place to watch the sunset. The rooms need some TLC. Hardware in the bathroom has to be upgraded. The noise from my airconditioner would have kept me awake if I wasn't that tired.
My wife, son and I just got back from a one week stay at Pelican Bay. This was our fourth visit to Pelican Bay over a span of 20 years and we have very realistic expectations every time we visit. The island is still recovering from the hurricane last fall so it was particularly sad to see the area. That said Pelican Bay was operating as usual, and was in its typical condition. At Pelican nothing seems to change, although since our last visit, there is a new addition to the entrance of the property and where they provide morning breakfast on the 4th floor for those that have that included with the room. The newer added facility is what you would want the entire property to look like, fresh, new, clean, and updated. My son and I enjoyed breakfast every morning although the offerings didn't change from day to day. Creatures of habit as we are, that was not an issue for us. The morning staff was very friendly and helpful. A great way to start the day if you are so inclined. Upon arriving at Pelican, you will be greeted by friendly, helpful staff. They will give you a welcome drink ticket for the Sabor pool bar/restaurant, hopefully a room key depending on when you arrive, tickets for the Ferry to Taino Beach, and cards for beach towels that can be picked up in the lobby. Remember to ask for a lock to the safe in your room at check in. If you forget you will be back asking for one eventually. Our room was ready at check in so we headed there to drop off our bags.Our room was typical older. A bit rough in spots, but overall clean and comfortable, with exception of the couch and chair which have seen their better days. Pretty sure they were there the first time we went to Pelican 20 years ago. That all said we settled in, and were off to Sabor for our welcome drink and some lunch. Sabor is more than a pool bar with food, it is a nice little restaurant that must have a chef that takes pride in what comes out of the kitchen. Never had a bad meal at Sabor, and the bartender and all the staff were really great! Highly recommend at least one meal there. After lunch, we were off to explore. This was my son's first trip so it was exciting to share the experience with him. We happened to hit a rainy patch last week, and just as Florida, Grand Bahama was deluged with rain and storms for most of our week, still we managed to find some sun between the storms. The marketplace was the same, nothing changes there. Entertainment at the square on Friday, Saturday, and Sunday nights. It wasn't busy time for tourists so we had no issues getting into restaurants and everyone was helpful and accommodating. Keep in mind, the Casino that did exist adjacent to Pelican is gone. I doubt it will open again. So to the nuts and bolts of Pelican Bay. The staff was friendly and helpful. Room was cleaned sporadically throughout the week when we requested it. This isn't the Ritz folks, it is the Bahamas and Pelican Bay, just ask for clean towels and the essentials, and full service only when you need it. The public areas were maintained, looked like they are renovating areas of the property which should be a nice face lift once they work their way around to all of the rooms. Again it is the Bahamas, don't expect that next week, but rather next year or two. Our air conditioner quit once, maintenance was responsive and helpful. Our last day, power was out to the entire island for 1/2 a day, but it was on by evening and we were able to get ready for our last night of our trip. Had our final meal at Sabor, Wok Chicken was excellent. Again great service and friendly staff. While at Pelican Bay, we felt welcome and safe. Every interaction with the staff was courteous and friendly. Is the property a 5 star Gem, catering to your every need with impeccable rooms and facilities, no. It was a bit tired in areas, please Pelican, 353 really needs a new couch and chair LOL, but if you go with realistic expectations, understanding the culture and the area conditions, I think you will be pleasantly surprised. I would recommend a trip to Pelican Bay. I am sure my wife and I will be relaxing there again as well.
Great stay with Great service. No line at check in. It was my husbands birthday and Marissa the check-in receptionist presented us with a free breakfast. Very nice! We stayed in a one bedroom waterside suite that was nicer than we were expecting. We had a beautiful view of the boats going up and down BellChannel. The resort has three pools. Sabor Restaurant and Bones pub. The resort also has a sister beach that is a ferry ride across the Chanel., definitely worth checking out. Perfect vacation! We will revisit again
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 186 Rooms
- 3 Pools
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- 1 a la Carte and 2 Buffet restaurants
- 1 Bar
- Self-service laundry
- Motorized water sports (fee) (nearby)
- Dive shop (fee)
- Fitness Facilities
- Golf (fee) (nearby)
- Casino (nearby)
- 1 King or 2 Double Beds
- Cable TV
- Mini Fridge
- Wi-Fi ($)
- Balcony or Terrace
- Coffee/ Tea Maker
- Air Conditioned
- Ceiling Fan
- Maximum Occupancy 4
Resort Location Map
Pelican Bay HotelFreeport,Bahamas
- Hotel Contacts
- Extra Info
Sea Horse Road at Port Lucaya, Freeport Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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