Pelican Bay Hotel
- What's Included
We were pleasantly surprised by our wonderful suite at the Pelican Bay. The suites are like mini vacation apartment rentals. They come equipped with bar, microwave, fridge, coffee and espresso makers with a selection of complementary gourmet pods. The decor is Caribbean vintage with Bahamian art and woodwork. Quite comfortable and homey. The view from the private balcony was beautiful, peaceful and serine. The complimentary breakfast left a lot to be desired. They do not offer late check out and the housekeeping staff will harass you until you let them in to clean hours before check out time. The service needs addressing and proper training. But the suites would make me consider a second stay.
The first week we had no power and everything was as good as could be expected. We got power back 6 days ago. I will most likely be here for at least another month on business. The staff is great, Vandyke is a personality you like to have behind the bar. The resort itself is tired. The beds are not comfortable and the rooms could be much cleaner. Still no TV. The food is pretty good but expensive. The service is terrible. No beach front so there is little to do if vacationing. I'm here on business and would not return for a vacation. Much of the island has cable back up and running. You would think this place would have some pull as there are many contractors staying here. We were one of the first to have power back but still no TV. The menu is very limited with no specials. Again the service at the restaurant / bar is very slow and a bit pricey.
We stayed here as part of a travel package through Vacation Express, so my expectations were low. We were on the ground floor with the pool and Bones Bar right out our back slider. Room was spacious and bed much more comfortable than I have seen on other reviews. I will agree the decor was a little outdated and mismatched but I was not there for the decor. We were supposed to be there from October 3 through October 7 but hurricane Matthew had other plans. There was a little chaos and this is really where the hotel surpassed my expectations. There were a few mini riots in the lobby as folks were trying to figure out what they should do. The staff was very professional and kept guests calm until Vacation Express representatives could arrive. Considering all the employees needed to worry about their own homes/families and yet still treated us well...amazing. We were flown out early (Wednesday) but that was for the best.
First off this was an excellent deal through Groupon. For the price of the trip I was surprised at the condition of the hotel. The room was a suite and had lots of space. I stayed with my Mom and sister and there was enough room that we didn't feel like we we were on top of each other. We were scheduled to leave on Thursday, but due to the upcoming storm (Hurricane Matthew) we were rescheduled to depart Wednesday morning. The hotel is close to many shops and restaurants. There is also a casino in walking distance. The staff was very friendly and forthcoming with information about our early departure times. Eleanor, especially made our stay very enjoyable. Her professionalism was world class and made us want to visit the resort again and again. We thank her and the staff at Pelican Bay for making this an enjoyable trip.
I visited Pelican Bay on the last week of September through Groupon and Vacation Express. This place was almost empty and very quiet. Totally worth those little money I paid for such pleasant trip. Hotel is OK. You get a suit, it has living room, bedroom, kitchen with refrigerator, macro ware, coffee and espresso machines ,plates, caps wine and whiskey glasses, big balcony with two chairs. Every suit has beautiful bay view. Suit was little old and dusty but not bad overall. Maid came every second day at least in my case. I was there from Monday to Friday and maid came on Tuesday and Thursday. Pelican Bay located just about 15 min from airport by the market place. Taxi from airport cost $22 for two persons and plus $3 for every additional person. Don't waste your money for transfer from Vacation Express. They charge $35 for person for the ride and you also would have to wait when that big bus gets full and gets to several hotels. To get to the beach you have to take water taxi from the hotel and it is free for the Pelican Bay Hotel residents. Taxi goes every hour from 8:15 am to 11:15 pm. Better to come about 5 min earlier. Ride is just about 5 min and you are on the beautiful white sand beach with the seats and shades free of charge. Market place is just by hotel and has plenty of restaurants, pubs, bars, stores. Prices are similar to tourist places in US, but bag of chips or Doritos cost from $5 to $7.5. Pay attention in every restaurant I have been 15% gratuity were included in the bill. Weather was beautiful and I had enjoyable vacation.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 186 Rooms
- 3 Pools
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- 1 a la Carte and 2 Buffet restaurants
- 1 Bar
- Self-service laundry
- Motorized water sports (fee) (nearby)
- Dive shop (fee)
- Fitness Facilities
- Golf (fee) (nearby)
- Casino (nearby)
- 1 King or 2 Double Beds
- Cable TV
- Mini Fridge
- Wi-Fi ($)
- Balcony or Terrace
- Coffee/ Tea Maker
- Air Conditioned
- Ceiling Fan
- Maximum Occupancy 4
Resort Location Map
Pelican Bay HotelFreeport,Bahamas
- Hotel Contacts
- Extra Info
Sea Horse Road at Port Lucaya, Freeport Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.