Viva Wyndham Fortuna Beach
- What's Included
- All Inclusive Features
This was my family's first trip to an all-inclusive resort, and we left really disappointed. We were expecting to see and experience the local culture, butwe soon discovered that the property is an Italian themed resort. I have to say, the entertainment staff wasnt very friendly. They spoke only when spoken to, and it seemed like they catered only to the Italian guests. The local staff (front desk, groundskeeping, wait staff) were friendly to us. The food wasn't very good on the buffet. We ended up eating away from the resort several times. Loved the beach. That was about it.
Issues with our room reservation. Front Desk and Guest Services wasn't that helpful. We've been to Cancun on a sub par resort, and their customer service (Front Desk and Guest Services) was excellent.
We just came back and to be honest I did read all the reviews here and was a bit worried about this resort. If you are too don't be! This resort is a great place, beautiful beach a bit rocky but not all the way so you can find nice sandy spots too, rooms clean, great food, nicest people ever, very trustworthy. We lost our phone and someone bring it back to the lobby. Thanks for whoever it was. Just one complaint for the hotel there is not enough of shade at the pool or n the beach, I have vitaligo so my skin is very white and I need some shade if not the I am going to be burnt off in a minutes. We are very active family so we used whatever we could and there is lots of to do.The best entertainment team ever!!! All employers are working very hard but those people are working double hard at the pool, sport amenities and then shows which are the best I ever seen, every night different and you can't wait for another one, then the after-shows...guys you are all awesome THANKS FOR MAKING OUR VACATION SO FUN :D Special Thanks for trapeze couple Ivan and Clare you are so cute and your show always gave me goosebumps. Good luck in the future for all of you guys...you all are the best!!!
Just returned from Viva Fortuna, we stayed for ten nights with two boys age 12 and 10 Im gonna try to touch on all aspects of resort 1. CHECK IN we arrived at 1 o'clock and were given our bracelets and were able to put our bags in storage when we came back at 3 o'clock we were able to check in no problem. 2. ROOMS we booked a Flora room the room was clean and the A/C worked great I've read some reviews that said that shower water ran hot and cold we never had this problem, beds were comfortable (hard to say just how comfy as after a long day at the beach probably would have slept great on a bed of nails) 3. STAFF we never encountered any bad staff members all were friendly but I must commend some that went above and beyond our expectations in no particular order 1.Ernesto aka (speedy gonzalez) from the entertainment staff 2. Danica from entertainment 3.Alex (OHHHHHHHHHHH) also from entertainment4.Frederick bartender5. Patricia from dive shop6.last but not least the pasta chef (I'm not sure of his name)moving on the review 4. BEACH fantastic soft sand and beautiful water i would suggest water shoes as there are some rocks 7. POOL nice but only a few shady spots which usually get taken by towels early, even if the people who put out towels only spend about twenty minutes there all day8. BARS were good, service was not bad a little slow at times but not terrible I've read some reviews that said liquor was watered down well may i suggest if its not strong enough pick up a bottle at local liquor store and you can add it to your drinks.draft beer was always ice cold9.NIGHTLY SHOWS excellent far exceeded our expectations10.FOOD very good always plenty of choices, my only issue was there is no A/C in buffet restaurant and it was pretty hot inside mid day perhaps they could invest in a cooling system to make it a bit more comfortable Overall a very nice resort at a reasonable price.Recommendations for management- Although we enjoy the sun the beach needs some more shady spots perhaps some more of those palm frond structures like the one on the handicap ramp. A/C for dining room. And last suggestion (although I'm not sure if possible) find a way to get rid of all the bees I've been to many caribbean resorts and have never encountered as many bees as i did here not sure why but the bees are all over resort we went down the beach one day to another beach bar and there were no bees.
I suppose your view of this place depends what you're looking for. We were here for two nights as part of a package deal, sailing over on the Grand Celebration, which was all part of a longer vacation. Both the cruise and the resort were a bit of a letdown. The cruise is real bargain basement material. The resort is all about partying (so is the cruise, for that matter). If that's what you're looking for and you're content to spend your entire time on the property, you'll be satisfied, I guess. If you're interested in experiencing anything else on the island, stay somewhere else. The resort has a few excursions, but other than that, you're stuck. The resort is out in the middle of nowhere. The resort itself is certainly not posh, but OK. Our room was large and comfortable, however it had a door to the neighboring room and that was a problem. First, it rattled noisily every time the people in the adjoining room shut a door or drawer or made any other kind of even slightly loud noise. We finally shoved a large chair up against the door to keep it from rattling, which helped. Second, with that door in the wall, it sounded like the people in adjoining room were in our room. We heard every conversation, every cough, sneeze - everything (ha!). Really annoying when they came in at 2 AM after we'd been in bed for a couple of hours. The other problem with the room is that when the entrance door to the adjoining room was shut with any amount of force, the entrance door to our room would come open, even if our door was locked! The first morning I got up and found our door ajar and wondered how we'd been so careless as to not shut and lock it the night before. When the same thing happened the second morning, I knew there was something going on. That morning I shut the door and just happened to be still standing near it when someone shut the outside door in the adjoining room and I saw for myself that our door vibrated and swung open an inch or two. That is more than unacceptable! We reported it when we left. I hope they fixed it. The beach at the resort is OK. Full of seaweed, though. We visited two other beaches on the only excursion we were on and both beaches were much nicer than the one at the resort. As far as food, most of the time people eat at the buffet. Again, OK, not outstanding. A wide selection, but mostly mediocre and not always as hot as it should be. The feeling in the room, which is very large, is like a herd of cattle at a feeding trough and it's very noisy. There are two specialty restaurants on the property, one Italian, one Asian. They tell you that you must make a reservation 24 hrs. ahead of time to eat at either of them. We tried to make a reservation for the Italian restaurant the same afternoon we wanted to eat there. The person in reservations told us there was nothing available. So that evening we just showed up, told them we didn't have a reservation, and had no trouble getting a table. We had one of the best meals of our entire vacation there. And the whole time we were there, over 50% of the tables were empty, so why they wouldn't take our reservation is a mystery. Don't know how the Asian restaurant is, but if you decide to stay at this place, I definitely recommend the Italian restaurant. By the middle of the second day, you'll be tired of the buffet, believe me. We had little cause to interact with the staff, but most seemed pleasant enough. Overall, I would call this a budget resort, nothing special, but certainly not a dump, either.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals and snacks
- Dinner can be a la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- Beach volleyball
- Intro scuba lesson in pool
- Water sports centre
- Table tennis
- Circus school
- 276 rooms
- 2 a la carte and 1 buffet restaurant
- 2 Bars
- Water sports
- Tennis courts
- Games room
- Tour desk
- Business centre
- Currency exchange
- Gift shop
- Internet (fee)
- One king or two queen beds
- Garden view
- Full bathroom
- A/C satellite
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe ($)
- Daily housekeeping
- Private balcony or terrace
- Maximum 4 guests total
- One king or two queen beds
- Ocean view
- Maximum 4 guests total
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Fortuna BeachFreeport,Bahamas
- Hotel Contacts
- Extra Info
Churchill Dr and Doubloon Road, Freeport 42398 Grand Bahama Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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