British Colonial Hilton
- What's Included
Ideally located on a beautiful private beach, this hotel is built on the site of what was once Old Fort Nassau. It offers guests a luxurious blend of excellent service and upscale facilities.
Wasn’t sure about staying here but was pleasantly surprised because while there was only 1 out of 3 elevators working, the staff, food, and location made up for it. We were able to get to local restaurants and walk around very easy. SenorFrog, Exagon, Bay Street Market were very easy to get to. Take advantage!!
Very pleasant stay in a historic building,good customer service and amenities.Fitness centre well equipped and close to the beach.The location was convenient for local bars and restaurants and shopping.My only complaint was it rained for my entire stay.
As a Diamond member with Hilton this hotel is a disaster and a waste of money. Worst vacation of my life. I don’t write reviews but due to the lack of any response from Hilton Diamond services (after several calls to the diamond desk) and the hotel itself I am writing.Lets start with arrival. Go to check in and was offered a room with two double beds when I booked a King 2 room suite which at that point they said was unavailable. After some arguing and calling diamond desk they tell me to go wait. So we proceed to the outside bar for some lunch where we were severed horrible food (dry and tough chicken along with dry and chewy fish, yuck. Lets not forget pcs of bone in the jerk chicken). Yes they removed from bill but it took some arguing. Then I return to front desk at 4PM to be told I still don’t have a room. They now send me and my family to the lounge where we wait another hour.Now, after 5 PM we have a room. Oh boy. Its dirty, phone jack hanging out of the wall, stained ceilings, dirty fixtures, mold in bathroom etc. (I have plenty of pictures).Takes 20 min to get Hot water flowing, then one day there was NO water, yea you heard me, no shower, no toilet, etc. manager comes to the room and semi apologizes then immediately goes to defense and whines about it being inconvenient to him and his staff too and how he now has to pay overtime to housekeeping etc once water is back running. Not my problem, I am on vacation.I wish I could post the pictures of my room and the light fixtures hanging out of ceiling tiles in the halls along with the broken elevator (all week). Don’t get me wrong, “most” of the staff was pretty good and breakfast buffet was great. Lets not forget that the hotel itself is under construction with no forewarning of this on the website. (Painting etc)I promise you I will never return to this property and am now considering changing my brand of choice for my weekly business travels. I cannot tell you how disappointed I am in Hilton at this point.Some photos but many more on my phone.Hilton has abandoned any resolution, they have not contacted me back after three calls.
This hotel is in desperate need of renovation. For example, of the three elevators only one is operational. My guest room had chipped paint, worn and broken furniture and broken light switches. We will not be back.
1. Lobster Soup way too salty 2. Staff isn’t very friendly and they can be rude. 3. Elevators were broken the entire 5 days. 2/3 broken 4. Need more food options 5. Plan day around cruise ships. Places close when they leave!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 291 rooms with city and ocean views
- 3 restaurants
- Snack bar
- 3 bars
- Pool bar
- Room service 24 hours
- Gift shops
- Baby sitting (fee)
- Duty-free shops
- Straw Market and restaurants all within walking distance on Bay Street
- 18-hole golf course nearby
- Snorkeling equipment (fee)
- Scuba (fee)
- Non-motorized water sports (paddle boats and kayaks)
- Fitness center
- Business center with internet (fee)
City view Rooms with:
- 1 king, 1 queen or 2 twin beds
- Satellite TV
- In-room safe
- Iron & ironing board
- In-room coffee maker
- Bathroom with tub, shower and hairdryer
- Max occ 3
Ocean view Rooms have same features as City view Rooms but with ocean view.
Kids Deal - Kids under 18 Stay Free (pay a special rate including airfare and transfers when sharing a room with 2 adults. Maximum 1 child)
Wedding and honeymoon packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
British Colonial HiltonNassau,Bahamas
- Hotel Contacts
- Extra Info
One Bay Street, Nassau New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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