Sandals Royal Bahamian
- What's Included
- All Inclusive Features
Beautiful property with an island of it's own just minutes away. Outstanding dinners at Baccarats and Gordon's. Dinner on the beach was great. Entire staff very professional, friendly and willing to take care of anything you need. Butlers Leon & Yuri just super. Professional and friendly, took care of everything for us.
It was our first visit to a sandals and we were very happy. Couple minor complaints but for the most part all was good! Transportation shout out to Markie Mark he was great. Very friendly and telling us all about the islandOur butlers Ken, Edward and Laurentino helped make the trip complete with special treats recommendations and reserving umbrellas and any services we neededTammy was our waitress for the candlelight dinner on the beach she was excellent especially under very windy conditions. Hoping she gets the tip I left for her!! Spa services were excellent, pool was a lot of fun only down fall was it was a little chilly could use a heater and better cleaning. Hot tubs were dirty throughout the day and needed attention. Pool bar was good except bartenders had no personality. You were made to feel like a botherHousekeeping definitely needs improvement. They didn't clean good and we couldn't get more body wash even asked 3 times. Other than the lil things trip was great and will return someday.
I'm going to start with the positives. We came her for our wedding which was wonderful! Our wedding planner Tonya was perhaps the best part, without her we might not have hard the same experience. The pictures were beautiful, the locations were beautiful, our appetizers and dinner were the best we had during our entire stay. The beach was gorgeous and the private island was too. Our room was nice, we got upgraded because of the wedding guests with our party that also booked rooms. Our "ocean view" was mostly the side of the building with a little ocean, the rooms were very clean and the mini fridge was restocked daily but it didn't include alcohol which was a little disappointing. I encountered a lot of great staff during my stay but i also encountered a lot of rude staff. The bartenders were definitely always rude and seemed like they just did not want to be there. The waiters at the restaurants were always very slow and most of the food was overcooked or cold. There was also no place to get food at all hours and no room service. Everything seemed to be unorganized. During our checkout we were not even scheduled for a bus back to the airport. Overall it was okay but i had a lot higher expectations.
This resort is beautiful. We met lots of very nice employees, they do try hard. Our room was the Windsor royal butler suite on the second floor, supposed to be ocean view but really couldn't see the ocean through the palm trees, if you want ocean view request 3rd floor or higher. We arrived at the resort early around 10:30 am and our room was ready which was great! Our butlers were very nice but need more training, we never received coolers by our chairs no snacks by the pool or beach, the butlers at other sandals resorts always did this and we mentioned it a few times to them but nothing ever happened. The food was pretty good no complaints there. From what I understand most of the employees are new since it reopened so I'm sure it will get better. The off shore island is really great, also great snorkeling there. I usually give Sandals 5 stars but for what we paid for butler service it was not worth it here ( go club level ) All in all we had a great time
My husband and I stayed here 3/19 to 3/23 and were very disappointed. We had stayed here the year before and everything was great so we held this trip to those standards and expectations and were let down.First, we were given the wrong type of room. We paid for a room that was ocean view/pool view and we put in a room that primarily overlooked a parking lot and a complex next door. We thought we would just suck it up and the room couldn't be that bad until we heard screaming and car doors slamming all night long so we asked for our room to be moved to the other side (where we should have been put to start with) and were moved.We took a trip over to the private island where at the dock they tell you not to bring towels because they are provided on the island. Needless to say, we got to the island and they were out of towels. Two hours later they ran out of beer so we went back to the mainland. That was not the only time they ran out of beer. This time on the mainland my husband and I finally got in the pool and swam up to the swim up bar and sat down and tried to order a beer and a wine and were told they were out of beer and all red wine. Really?Our mini bar was not filled each day. We had to ask for refills which took several hours. In fact, we ordered a bottle of champagne and it was delivered after we had laid down to go to bed. Finally, the self serve soft ice cream machine in the Royal Cafe that we looked forward to indulging in like last year was not working for the whole duration of our stay. We asked each day and were told it was "down". We went back this year and took friends with us expecting the same experience as last year and definitely were let down. Sadly, don't know that I can say that we will return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals including buffet & a la carte gourmet dining
- Drinks including premium brands and wine
- Motorized & non-motorized water sports
- Snorkeling & scuba
- Introduction to scuba diving in pool
- Daily activities
- Nightly entertainment
- Disco (drinks included)
- 403 Rooms & suites
- 9 Gourmet specialty restaurants
- Snack bar
- 8 bars
- 3 swim-up pool bar
- Shuttle service (by boat to Sandals Cay)
- Room service (24 hours in suite)
- Beauty salon
- 5 pools
- 2 tennis courts
- 6 jacuzzis
- Water sports center
- Scuba and snorkeling
- Red Lane Signature Spa (fee)
- Fitness center
- Complimentary property-wide WiFi
- Indoor games room
- Conference centre
Deluxe, Luxury, Honeymoon and Concierge rooms with:
- Four poster king bed
- Marble bathroom with bath & shower
- Amenity kit
- Hair dryer
- Cable TV
- CD/clock radio
- In-room safe
- WiFi Internet access
- Coffee maker
- Iron & board
Suite Inclusions - Butler Service, 24-Hour Room Service, and Rolls Royce or Mercedes Transfers for select Suite Categories.
Honeymoon Special - Receive a china or stemware set. Minimum 6 night stay. Marriage certificate dated within the last 3 months is required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sandals Royal BahamianNassau,Bahamas
- Hotel Contacts
- Extra Info
West Bay Street, Cable Beach, Nassau 13005 New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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