The Cove Atlantis
- What's Included
We have come to Atlantis every year for the past 17 years and have stayed in almost every tower. The Cove is our favorite with the Reef a close second. This visit, we stayed in the Cove and again found the accommodations clean and comfortable. Staff were warm and friendly, particularly the housekeeping staff. Given the price of the rooms, I would rate them 4 out of 5 stars based on value for the money. Now, the rest of the resort is a different story. Figure 2 stars out of 5. The grounds and buildings are in need of repair and upkeep. Work apparently was planned in numerous locations as there were "temporarily closed" signs posted throughout although little work appeared to be happening. Pool at Coral tower was closed as well. Would have been nice to have been told this in advance as we planned to get lunch there one day. There were also procedural changes that we were not told of upon check in. As Cove guests, we now had to get wristbands at the Cove itself rather than at any towel hut on the property. It took 3 stops to find the correct location. Very frustrating. Water park procedures have changed as well. Fewer tubes are available, then at one point, they make you get out of the lazy river, give up your tube and then wait in line for another one. Defeats the purpose of the lazy river and makes absolutely no sense. The worker there said it was 'tube management'. Really? Maybe if they didn't overrun the resort with cruise ship day trippers, there would be plenty of tubes available. Next issue...ATTITUDE! I remember when 99% of the employees there smiled, had fun and worked hard to make it a positive environment. I also remember employees telling me they had to work hard because there were plenty of people waiting to take their jobs. I encountered way too much bad attitude and laziness this visit. In the bathroom, there were 3 cleaning women hovering around a cell phone, while 3 stalls were blocked off for cleaning. And we were all waiting in line for the only 3 stalls which were clean. Towel hut attendants appeared miserable and acted like they didn't know what we were there for. It's a "towel hut"? I'm not there for a coffee. Towel please. You get the idea. I don't want to take away from the other 80% of the staff who truly do a wonderful job, but for things to change so drastically in one year concerns me. If you have never been here before you may think it's fine. We know otherwise. We won't be back next year.
Don't even listen to the negative reviews...this is the most amazing resort with the nicest staff!!! The Cove is definitely worth every penny and is Fabulous in every aspect!!! 1st class accomodations and the water park is the best! Make sure you ask for a room with an ocean view and full balcony, because some of the rooms have a juliette balcony, who knows why for this much money -crazy!!! The food at the resort is comparable to Vegas prices, which is to be expected. We love it here and can't wait to come back. It is so relaxing and beautiful!!! Pure Paradise!!!
My wife and I went to The Cove for our 25th Wedding Anniversary. I must first say the Manager Shervone Gibson and her staff were outstanding. Shervonne and Terrell made our stay better than we imagined. The grounds are beautiful and impeccably clean. Staff was working all day and night keeping this luxury resort clean and maintained. All of Shervonne's staff went out of their way to treat you like royalty. She and Terrell both showed us the grounds as well as took us over to The Reef resort to show us around for future trips. Words cannot explain what a beautiful resort this is. While we were there several celebrities and high profile athletes were there. No one bothered them. I was told this is why they come there. We ate at the restaurants there and the food was great. The massage at the spa was very needed and relaxing. I got the deep tissue massage and my wife got the relaxing massage. The view from the 16th floor was beautiful. Housekeeper Gwendolyn was very pleasant and helpful in helping us determine where to go eat in Nassau. I would highly recommend that you find 1 taxi driver and stick to having them get you around. We used Sandra's taxi, which is a family run business. We also used a taxi driver named Cyril. He was THE BEST. He would pick us up, show you around town and wait outside while you ate. Having one person as a taxi driver is safer and you will not get taken advantage of on the prices. Cyril works for RasTegene Yah Tafari Taxi and City Guide. His number is 242-426-6061. I would highly suggest you use him as well. He was very knowledgeable about the Island and was very personable. We are already planning a trip for next spring. Can't wait...
My wife and I went on a President's Club trip from work and we stayed in The Cove section at the Atlantis. Our first impression was amazement. The grounds are awesome, very private, and secluded from the craziness of the Royal Towers. They have a couple of restaurants, their own pool, and a private beach. I highly recommend staying here, and we will be back!
Great place. The private bar and pool area is great, especially the adults only area. The service here is excellent and a lot more attentive than in other places. It also has a better quality of food and drink.The building is very modern and luxurious and has amazing scenery all around it.The view is very special.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 600 rooms
- 1 Buffet restaurant (International)
- 1 A la carte restaurant (Southwestern cuisine)
- 2 BBQ/Grills
- 3 bars
- 2 pools including adult's only
- Spa (fee)
- Business centre (fee)
- Wireless internet (fee)
- Access to restaurants and facilities at Atlantis
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe available for a fee
- Wireless Internet access (fee)
- Iron and ironing board
- 2 HDTV flatscreen TV's
- Separate living area
- Max occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Cove AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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