The Cove Atlantis
- What's Included
Hotel and staff was awesome. By far the nicest room/view I have ever stayed in. Weather was a little off, which made enjoying the resort difficult at times. But the view from our room was breath taking and we made the best of the water park.
Attended the PCA poker tournament at the Atlantis convention center and stayed for the week at the Cove. Using a Total rewards Diamond II 4 night comp offer to make this reservation I was pleasantly surprised at the ease of making the reservation and what it included. So the ASP II reward included comp room including all the taxes and add on fees plus free Wifi. I was greeted at the VIP checkin early at 11am and thankfully my room was ready and I was escorted to the room by a helpful chap from the front desk. Room was 18-815 facing west towards the harbor. Room was in good overall condition, air con worked, new bathroom fixtures in the sinks and shower, new bathtub, made for an over pleasurable stay in this regular room. 2 large flat screen tv's with lots of cable channels. My stay comprised of many walks back and forth from the convention center which I clocked at around 1.2 miles each way! Yes, there are free shuttles running if you dont want to walk. I tended to eat room service breakfast everyday, and dinner at Nobu. Everything else wasn't appealing to me as I didnt have much time to go outside the property. It can also be very expensive as there are fees, taxes, charges on everything. You are literally stuck on an island so if you didnt bring it with you it will cost a pretty penny. Being on a Total rewards comp made it possible for me to avoid the brunt of the costs and therefore in my specific stay I was happy with the setup. The pools and water park are awesome. If you have young children they will love this place. Even myself a old guy enjoyed rolling down the lazy river which went on and on and on for miles. The white sand beach is gorgeous. I found the staff at the hotel to be very nice and helpful when you approached them with a good attitude and a smile. This hotel can be a very very busy place, it is what it is in that respect. If quiet desolate location you seek then this isnt the right option.
This is my second stay at the Cove which makes this review ever more disappointing.Standards have slipped massively over the past 12 months!!As i write this review the shower & bath have not been working for the past few hours & no prior warning was given to guests. If you had spent the entire day in the sun, the least one can expect is to be able to shower!!!Furthermore; the staff have lost the pleasant- ness since our last visit. For instance at the pool the dj played dull & dreary music totally ruining the vibe. When not taking out a bed at $500 min spend by cain pool . We found not a single waiter approached us to find out if we wanted to order any drinks.My breakfast was also terrible as the omelette maker at mosaics was also incapable of doing that well. I definitely wont be back at the Atlantis and would advise anyone expecting to receive 5-star service at the Atlantis not to waste their money!!!
It´s everything amazing! Very beautiful and plenty of activities. The only thing that concerns it´s the high price of everything, since the food to the activities, and also the lack of education, humor and pleasure of the bahamas civilization.
I traveled to the Cove in December with four girlfriends. We are all mid-30s and do not cheap out on places to stay when we are traveling for vacation. We are also very well traveled and for the price of our stay compared to the service and amenities we received, it was an extremely disappointing experience. I can visit much nicer places for half the cost. First of all, we thought we were staying at an adults only hotel which is what the Cove was advertised to be. However, when we got there, kids were everywhere and we were told it's no longer adults only. Second, the service was the absolute worst I've had. It was tough to get a waiter to help us at the pool so we constantly had to go to the bar. The restaurant service was just terrible - slow, couldn't get the orders straight, etc. It's likely because they add gratuity to every tab so they slack on working for it. We did not do all inclusive. It was so bad it was comical. Third, the rooms were fine but our maid never came for two days and it was difficult to get them to come clean the room. Fourth, the food was sub-par and extremely overpriced. The only good restaurant is Nobu. Overall, I felt like I was on a bad cruise ship, surrounded by kids, only one club to go to, pool scene was just okay, and it just doesn't present itself with the luxury that one would expect based on the cost of this place. As a group of 4 mid-30's women, we will not be back. You are better off going to Miami!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 600 rooms
- 1 Buffet restaurant (International)
- 1 A la carte restaurant (Southwestern cuisine)
- 2 BBQ/Grills
- 3 bars
- 2 pools including adult's only
- Spa (fee)
- Business centre (fee)
- Wireless internet (fee)
- Access to restaurants and facilities at Atlantis
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe available for a fee
- Wireless Internet access (fee)
- Iron and ironing board
- 2 HDTV flatscreen TV's
- Separate living area
- Max occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Cove AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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