The Reef Atlantis
- What's Included
We just returned from an excellent stay at the Reef. We were a family of 11 staying in 3 rooms. The rooms were immaculate. The staff is the friendliest, most helpful I have ever encountered. If the price doesn't stop you, this is the place to go. Our kids ranged in age from 4 to 17 and everyone had a blast - even the grandparents. Resort is busy when there are cruise ships in port, but the pool and beach near the Reef was uncrowded and gorgeous. You just need to plan your day.
We booked a two bedroom Ocean Suite and they gave us a Suite overlooking shipping containers and Cruise ships. When we complained they said they had no other rooms for another 24 hours Refused to give us difference in Money$ 400 a night difference from Harbour view to Ocean Suite Young lady at the desk was annoyed Also if you leave your beach chair for 30 minutes they give it away to another guest would NEVER book there again
Muy husband had an accident at the slides. We were taken to the nursery where they were more concerned about some papers we needed to sign than his health. The nurse gold me to go and buy by myself the medicine he needed. We are not coming back ever!
The Atlantis resort itself is huge, simply enormous, and the amount of time a family can spend there really is based on the ages and interests of the children. For very small children - ours are 3 and 5 - the options can be a bit limited as the majority of activities are for older children, although the children's club is amazing. There are some quite significant distances to walk so we had to plan where to go and in what order to keep little legs fresh, but the main problem is the sheer volume of people in the central areas - cruise ship passengers come on day trips and completely swarm all the activity centres and rides, so we found we really needed to plan our day to avoid the busiest times when we really felt the place was over-run. The Reef is a lovely hotel on the far edge of the resort, and while it meant further to walk than staying at the Towers, it was also quieter and has its own pool with lovely padded loungers and shades which was really lovely at the times of day when the main resort was really busy. The room itself was very nice with a small kitchenette which is great for a family, but wasn't huge and the area with sofabed had no partition at all so it really is just one large room, and unfortunately since it was the Easter holidays there were no room changes available. The main issue with the resort is the extortionate cost of everything. Not only is everything more expensive than usual - resort pricing - but everything, absolutely everything, has service charges & tax added on top automatically, even self service and coffee places where there is no service involved. I don't recall the exact amount but there was service at around 18% and on top of the full charge, taxes were applied, making every little item very expensive indeed. Babysitting was also crazy expensive, so expensive in fact that we decided it simply wasn't worth it when added to the cost of the very expensive dinner! We were totally prepared for a pricey stay but it was simply silly expensive and it's such a shame when the resort could make the costs slightly more reasonable, and then you wouldn't go away feeling as if they were trying to exploit their guests who, in the end, don't have much choice. The resort is very clean and well maintained, staff are helpful and everywhere, and it is certainly a good place for a family visit but we would recommend it with older children than ours, and to be prepared for the crowds and the sheer expense of it all.
First time at The Reef Atlantis and I have to say the stay was amazing. Kassi our housekeeper was amazing. She is very attentive and I love how she greeted us with a smile every time. Any time we came back to our room it was spotless. The staff at the resort made us feel at home. I did not like the price of items. Everything seems 5 times the prices.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- 2 Restaurants
- 1 Bar
- 1 pool
- Golf nearby
- Coin operated laundromat
- Sundry Store
- Wireless internet (fee)
- Business centre (fee)
- Use of all restaurants and facilities at The Cove Atlantis and Atlantis. Exception is the adults only pool at The Cove.
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning
- Coffee maker
- Internet (fee)
- Iron and ironing board
- Kitchenette facilities including under counter refrigerator, 2 burner ceramic glass cooktop, under counter single drawer dishwasher, countertop microwave oven, sink, china, glassware, tableware, cookware, utensils.
- Max occupancy: 4
Resort Location Map
The Reef AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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