The Reef Atlantis
- What's Included
Our party of 10 had a spectacular Thanksgiving at the Atlantis resort from 11/23-11/27. Our party consisted of 4 adults and 6 cousins ranging in age from a college student to a 9 y/o. We stayed at the Reef in 3 rooms, with 2 connecting and the 3rd just down the hall. The rooms were spacious and comfortable. We would definitely choose to stay here again (some of the older buildings look a bit dated - this is not the case with The Reef). We enjoyed Starbucks coffee every morning from the lobby shop, and took the kids to the breakfast buffet at the nearby Mosaic, followed by football on the beach. Even though we were there on a holiday, the resort did not seem crowded. Lots of empty chairs around the water slides and lazy river, including chairs in the shade. We all loved the lazy river - best ever at over 1 mile long with rapids and slides. We also ate at Carmines (just ok), The Village Burger Shake (big hit with everyone), and Virgil's Real BBQ (again just ok). We are definitely planning on returning!
We traveled to the Reef Atlantis at the end of November to celebrate my mom's 60th birthday. We were a group of 10 people, booking a total of 3 rooms. Overall, the hotel was very good. My family booked the one bedroom harbour view, which was very spacious and comfortable. It had 2 bathrooms (both with showers) which was very convenient. One king bed + pull out sofa bed + blow up single bed. The king bed was comfortable, the other beds were not. It also had 3 TVs.The other two rooms were booked as the studio harbour view. They had a smaller kitchenette and overall a smaller layout. There was a promotion called the "wine and dine pass" included with our booking through West Jet vacations. Upon check-in, this was not explained to us, nor were we given the booklet that was required to redeem the wine and dine pass. It was disappointing that we had to go back the next day to inquire about this. The lady who was checking us in should have provided it without question.Although the room was spacious, we found it to be a little bit run down. There were quite a few things broken / not working: the TV in the main living area, multiple lights, the dishwasher door, and the garburator/ garbage disposal unit. We reported these to the front desk on our 2nd day, and they sent someone up to fix the TV, however, he wasn't able to fix it. The other issues were not addressed, which was disappointing. We were offered a new room, but we decided that it would be too much work to transfer all of our belongings and groceries, so we stayed. All 10 of us agreed that the carpets in the rooms needed to be deep cleaned, as our socks were black after walking around for a bit! The fridge was huge and it also had a freezer. There was a stove, oven, toaster, blender, small coffee maker, electric kettle, plates, pots, pans, cutlery, etc. Again, all very convenient as we were able to cook most of our meals. We ordered some of our food from food store 2 go, which was extremely expensive and not worth it in my opinion. There was a constant noise coming from the bathroom which sounded sort of like a washing machine, but my husband thinks it was the air circulator. I found it to be very annoying while trying to sleep.The water park, pools, and beach were a total dream paradise. Perfect spot for kids to have fun and always something for the adults too (ie, casino). We visited the spa, which was nice, but also a bit run down. Also very expensive, but good service. They were having an anniversary special, so that helped a bit with the cost.
We stayed in a 2 bedroom suite at the Reef for 11 days in October. The facilities were nice and very comfortable. My only complaints are that the coffee maker was hit and miss as far as working and the dishwasher needed minor repairs. There was a free laundry room on the second floor. If was off season, so it was not crowded at all and lines for the water park features were short or non-existant. The pools and beach were very nice. You could walk to other areas of the island or take the bus which conveniently came every few minutes. The biggest plus for the Reef had to be the staff - they were all incredibly friendly and very helpful.
We stayed for 6 nights at the Reefs Tower, which is a private residence tower that rents its apartments. We had joined rooms with a complete kitchen. Make sure you request the Caribbean side for beautiful sunsets. Maid service was very good, and beyond a few small maintenance issues, that were handled promptly, it was a great place to stay. But it is pricey.
Great Property, short walk to everything fun. Friendly staff and exceptional service. We had a great time and look forward to returning as soon as we can. The clean up after hurricane matthew was exceptional. The resort was well taken care of.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- 2 Restaurants
- 1 Bar
- 1 pool
- Golf nearby
- Coin operated laundromat
- Sundry Store
- Wireless internet (fee)
- Business centre (fee)
- Use of all restaurants and facilities at The Cove Atlantis and Atlantis. Exception is the adults only pool at The Cove.
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning
- Coffee maker
- Internet (fee)
- Iron and ironing board
- Kitchenette facilities including under counter refrigerator, 2 burner ceramic glass cooktop, under counter single drawer dishwasher, countertop microwave oven, sink, china, glassware, tableware, cookware, utensils.
- Max occupancy: 4
Resort Location Map
The Reef AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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