The Reef Atlantis
- What's Included
This is the spot if your bringing the kids! The private beach and pool were a hit when we needed a quite break from the water park. They ordering of groceries on line was great and delivered right to the room. You have s small kitchen but it did what it needed to do.
We stayed in a two bedroom suite at the Reef. It was beautiful, plenty of room. We had 5 tv's, the kids loved taking a bath with the tv in bathroom. The kitchen was everything you could need just like home. We stopped for groceries on our way from airport. We had 3 very nice bathrooms. The suite was very clean. Beds were very comfortable. Safes in both bedrooms. Big balcony with a nice view. The Atlantis has the best staff, they make you feel like family. The Pools, slides ,aquariums, the Dig, casino, shopping, movies, so much to do. I am so lucky to been going to the Atlantis for 10 years now. I look forward to going back.
I have lost count of our family trips to the Atlantis, I think its # 15 over the last 20 years.It has always been a pleasure, the people make you feel special and that's how a resort should be,Yes its a little pricey but you get what you pay for! WORTH EVERY PENNY !!!Our family will be back soon!MS, NJ , USA
Third time staying at the Reef, and I think it's the best hotel at Atlantis. Suite showed minor signs of wear and tear (common room sink faucet came off). Harbor View was a partial ocean view, which was nice, but you can hear car alarms that go off at 5 am (not nice). Ocean view preferable because you don't get parking lot noise like that. Close to pools, ocean, and two of the better restaurants.
I stayed with my wife, mother and two sons at the Atlantis Reef from 4/10 to 4/15. This was our third visit as a family in four years and I regret that I cannot any longer recommend the Atlantis based on my recent experience. Please don't get me wrong, this property has a lot to offer and the grounds are gorgeous, the water attractions are fantastic, there are a multitude of pools and other things to do and overall, if it was run correctly, it would rival disney as the place to go. In my first visit to Atlantis, it was fantastic and there were no negatives. My second trip had a few negatives but they were easy to overlook given all of the positives. When the negatives start to affect your fun on vacation, it's time to move on. It started with check in. We arrived at 3 pm and were told are room wasn't ready. No big deal. We expected that. We returned at 4 pm as instructed and after waiting 10 minutes while the front desk person met with her manager, the mangaer came out and advised that one of our rooms was ready but not the other one. I pressed him as to why and he said there were still guests in the other room comprising our two bedroom suite. He couldn't tell me how much longer they would be there but he was going to go up and talk to them now. After he left, the woman taking care of me commented that she got him out there to talk to me because she wasn't comfortable continuing to lie to me like he wanted her to do. That was upsetting. She however spent the next 15 minutes working at her computer to find me another 2 bedroom suite which was greatly appreciated. They discounted me, on their own, 100,00 which was appreciated but the comment about lying to me left an awfully bad taste in my mouth. More negatives - the ice maker on the 7th floor did not work all week. We asked for extra blankets on the first night and they were never delivered. The hotel lost my reservation for Tuesday night at Carmines, leaving us with no options as the hotel was fully booked, the lifeguards have gotten more ornery than ever and showed very little patience with younger children vying for the tubes for the rapid river. And this brings me to my last negative point. The water park attractions have become overrun with cruise ship passengers on day passes. The lines have become increasingly long over the course of three experiences there, there aren't enough tubes, they now have to limit your access to the rapid river to one trip around before you have to get out and walk to another area to stand in a long line to get another tube. The leap of faith ride can sometimes have a line of over an hour. It has become Disney in this regard. I really feel that when you are spending over $8,000 for just the room and then another $2,000 for the over priced food, that this should not be your experience. I think they are putting profits before the enjoyment of their paying guests when they let the passengers of four and sometimes five cruise ships join for the day. To be balanced, there are still many positives. The restaurants serve excellent food and the staff is attentive and accommodating. The grounds are gorgeous, the beaches are great, the rooms at the Reef were updated and the bedding was very comfortable. There is an overabundance of pools, beach chairs and shops and cool attractions. They have a great spa. There is plenty to do. I think the biggest concern and I hate to keep going back to it, is that they overbook and then they clearly can't keep up with their bookings. If they changed that I would surely return but as of now it's not worth the money in my view.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- 2 Restaurants
- 1 Bar
- 1 pool
- Golf nearby
- Coin operated laundromat
- Sundry Store
- Wireless internet (fee)
- Business centre (fee)
- Use of all restaurants and facilities at The Cove Atlantis and Atlantis. Exception is the adults only pool at The Cove.
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning
- Coffee maker
- Internet (fee)
- Iron and ironing board
- Kitchenette facilities including under counter refrigerator, 2 burner ceramic glass cooktop, under counter single drawer dishwasher, countertop microwave oven, sink, china, glassware, tableware, cookware, utensils.
- Max occupancy: 4
Resort Location Map
The Reef AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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