The Reef Atlantis
- What's Included
Stayed here for our honeymoon and it was OK. But we probably won't be back.Atlantis is one of those places where you go if you want an artificial experience. Everything is beautiful but completely man-made. The beach is the best part but it was crowded and smelly. PROS- 1)water park was fun and it being included was nice. If you have kids, this is where it's at. 2) lots of food options. We did almost all of the fine dining and everything was fantastic. The poolside food is pricey but decent. 3) SOME of the staff is nice. Very inconsistent- some hated their jobs and some loved it. I guess you get that anywhere though...4) The rooms- the REEF upgraded us to an ocean view 1 bedroom suite which was lovely. Extremely clean and well appointed but the bed was surprisingly uncomfortable. The view made up for it though! 5) transportation- the free shuttle every 5 minutes was great considering the massiveness of the resort. 6) Decor- absolutely beautiful everywhere! They didn't skimp on the details. 7) The spa is amazing. 8) the aquariumsCONS- 1) the staff was overall not friendly. Extremely stoic and all business. We barely saw any smiles - the few we did see we appreciated that much more. 2) the atmosphere around the resort. Kids everywhere...if you're on your honeymoon it's a tad overwhelming. Lots and lots of teenagers running loose too, especially at the casino which we aren't used to. They were all well behaved though which was nice. I would say there's a general sense of entitlement in virtually every guest we encountered. This could explain the rude staff- do unto others I guess. 3)The resort overall didn't have that Bahamian feel. It felt like a massive resort that could literally be on any island in the world. There was no nod whatsoever to the Bahamian people or culture. Only Caribbean food I found was at 77 west (which was AMAZING btw). 4) The casino- PACKED! And the lack of variety on tables was a bummer. I play Texas hold'em and there were only 2 tables that stayed full. the craps tables were a good time though. 5) the not included activities-SNUBA, snorkeling etc- all in their man made areas and not what they're cracked up to be, you'd do better going off resort. 6) DOLPHIN CAY- not ok under any circumstances to have 42 dolphins in a 14acre "habitat" I literally cried my eyes out. It is terrible. Overall- I recommend a day trip here especially if you don't have kids. If you want to have fine dining or waterslides or see cool Las Vegas style architecture and feel it's great! If you want the Bahamian experience and to relax I recommend going elsewhere.
My wife and I stayed here for 2 nights before flying out to Exuma for our Honeymoon. As we were checking into our room the gentleman at the front desk who I wished we remembered his name so he can get acknowledged for his kindness of upgrading us to the Sapphire Suite. It was absolutely beautiful with an amazing bathroom and balcony overlooking the pool. Some staff were rude at times and others were extremely kind so I let it balance out and not think about it. Better get to the pool early because it gets crowded really fast and will have tough time finding a chair to lay out or much less a spot to put your belongings. The pool reminds me of a smaller version of Rehab Party at HardRock Las Vegas. Prices are definitely the same for food and alcohol if not more expensive. We decided to make reservations at Nobu for dinner and we were both disappointed in our meals. My wife had the filet and was over cooked and I had the lobster and and very little flavor and rubber texture. Definitely not worth the price we paid for our meal. The casino was actually very nice and had a lot of options in table games and slots. Pretty tough to get an open spot on some but that's what happens when theirs only 1 casino with that many people staying there. Their is a shuttle that runs from Reef to the casino and restaurants I believe every 15-20 minutes but had lines of people waiting to get on and had to wait to get on it. So we ended up having to take taxi there back and forth at $10 flat rate. The beach was definitely absolutely beautiful and can't complain about looking out into that water and swimming in it. They take really good care of the beach at Reef and you will enjoy every moment spent on the sand or water. As I'm sure most people have stated just be prepared to spend a lot of $$ and everything you buy on property already has gratuity included.
We had booked a comped room for 4 nights at the Beach Tower, two days before the trip Casino Services called and upgraded us to the Reef due to the Beach Tower being oversold. We thoroughly enjoyed our stay at the Reef, we had a studio king room. Room was big, bathroom huge, everything very clean, housekeeping did a great job. The only we had to ask for was our free water bottles and we got plenty thereafter every day. Sometimes we walked to/from our destinations, sometimes we took the shuttles (which we never waited long for). The sundries store was very convenient (loved that it had juice, milk, etc. - we have previously stayed in the coral tower and would have to go across the street from the marina to pick up drinks). Our room was on the 12th floor at the end of the hall, nice and quiet.All the workers we encountered throughout Atlantis were wonderful (I don't understand when people complain about the workers?). The beach and pools right at the Reef are so nice and you really feel away from the madness. We also spent time at the Royal Tower pool and enjoyed the current and slides.We bring breakfast stuff from home, lunches we have by the pools (the meal deals with refillable drinks are a good value - no more expensive than Disney). For dinners we dined at Virgil's, Olive's (both very good), Nobu (just okay) and one night just shared a sandwich at Plato's (very good and they have some great desserts there). Food is no more expensive really than any vacation destination. Some restaurants are closed certain nights so check the schedule (I noticed the burger place and murray's both closed Sunday night, one of these should always be open, we saw some disappointed people with small kids that night).We enjoyed the casino as usual. This was our 6th visit and we will hopefully be back again next year :)
Stayed here for six nights with two adults and two kids (3 and 6 years old). Everyone loved it. We had a harbor side room and really enjoyed watching the cruise ships and other boats come in every day as well as the views of Nassau. You can also catch a glimpse of the Dolphin cay as well as a view of the beach and ocean. Comparing the ocean and harbor sides (other guests in our party had an Ocean Room), we enjoyed the harbor side more. Both had views of the beach, ocean and dolphin cay while Harbor had views of the ships and the ocean view overlooked the resort. So if you like watching boats, go for harbor, if you like people watching/views of the resort, go for the ocean room. The room itself was great and we used the fully equipped kitchen for breakfasts, most lunches and a dinner or two. Just grab your groceries on the way to the hotel and enjoy the savings (compared to dining out) and the ability to just be lazy instead of eating out. The fridge was large enough to fit all of our groceries and the kitchen had everything we needed to cook (pots, pans, plates, etc). The internet was surprisingly fast and we could watch/download videos with no issues. The one negative was that they have disabled the HDMI capabilities on their TVs so we couldn't hook up our computer to the TV to watch movies/shows or our gopro videos that we took. All of the staff were very friendly too. The Reef is about a 5 min walk from the park and then it's maybe a 20 or so minute walk to the other side of the park (bring a stroller if you have a little kid). So, for both good and ill, it is a little removed from most of the resort. It was nice and quite and we enjoyed the local beach and pool (only accessible to Reef and Cove guests) but most of the restaurants, activities and the like are either a hike or a shuttle ride away. The hotel also has a lounge that we used on our last day- we checked out, enjoyed the park and used the lounge to shower, change and dry our swimsuits before heading back to the airport. We really enjoyed our stay and would stay here again for sure and recommend it to anyone and certainly recommend it if you want to have the ability to cook (and save some coin).
Quite ok beach, and the attractions are splendid. But the price and quality of service is taking the general mark down a little bit. However, had a very good stay here, just wish it wasn't so expensive. A bit cheaper would more reflect the level of service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- 2 Restaurants
- 1 Bar
- 1 pool
- Golf nearby
- Coin operated laundromat
- Sundry Store
- Wireless internet (fee)
- Business centre (fee)
- Use of all restaurants and facilities at The Cove Atlantis and Atlantis. Exception is the adults only pool at The Cove.
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning
- Coffee maker
- Internet (fee)
- Iron and ironing board
- Kitchenette facilities including under counter refrigerator, 2 burner ceramic glass cooktop, under counter single drawer dishwasher, countertop microwave oven, sink, china, glassware, tableware, cookware, utensils.
- Max occupancy: 4
Resort Location Map
The Reef AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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