The Reef Atlantis
- What's Included
I love the Caribbean and have visited a number of different islands, but yet I keep coming back to the Bahamas and Atlantis in particular.The sand and water, entertainment options, restaurant options, safety and security, water rides, and clientele, are what keep bringing me back. I get bored often on other islands because there isn't much to do, especially at night. At Atlantis, there is always a ton of entertainment and buzz. I've probably run into over 100 A-list celebrities during my stays as well.I prefer the Reef to the other hotels because it is quieter, the beach is a 20 second walk away from the lobby, there is a Starbucks and convenience store in the lobby, and each room has a kitchenette. I think my family and I will keep coming back here a couple times a year for the rest of our lives. It really does feel like a second home.
I live in Las Vegas and have stayed in most of the large hotels here....so I'm not really easily impressed. I have to say that, from the moment we arrived, the Reef was top notch. Every person on staff that we encountered was pleasant, professional, and very helpful. The room was clean and well appointed, and had the most amazing view. (Ocean View Studio). This was my first visit to Atlantis and I'm already looking at my calendar to plan another!
I started going to The Atlantis when it was brand new. It was a wonderful place. Over the years it has progressively gotten run down. I stayed at The Cove a couple of years ago and was very disappointed due to the fact that the place was too run down. A friend invite that we go back and stay at The Reef. Unfortunately it was a disaster. 1. We booked an ocean view suite. You could definitely see the ocean if you bent over the balcony and looked to the left!!! 2. The room was all banged up. The furniture was worn down and the carpet was disgusting. My daughter put on a brand new pair of socks and after walking around the room for a few minutes, they had turned black!! 3. We tried to call room service and couldn’t get through, so we tried to call the operator. After 3 attempts to reach the operator and prolonged ringing, finally someone answered. It took a half an hour and 3more calls to the operator to finally get room service. We ordered the fish dish and a pizza. The $50 fish was prepared so horribly that we couldn’t eat it and the pizza was a microwaved frozen pizza. I could go on for another 10 pages, but it would be more of the same...
We had a 10 night stay here with our young daughter. She loved the lazy river and all the pools, although we were disappointed that some pools were closed while we were there. There is a great choice of restaurants and the quality of food is good, but prices are all very high. The beaches are very nice although the part directly in front of the reef has quite a lot of rock. Walk a bit away from The Reef area and it becomes lovely soft powdery sand.The resort itself is huge - use the shuttles, and even then you will walk a lot. It is a Vegas-style resort with impressive buildings and a fantastic aquarium, but it can come across a bit brash and impersonal. If you are after the traditional Caribbean idyll then this is not the place for you - 22 floors of hotel don't blend seamlessly into the surroundings.The fitness center is very well equipped and in very good, clean condition. Housekeeping was a bit hit and miss. Some things that we asked for didn't arrive and we would have to chase 2 or 3 times. Water is supposed to be provided in the rooms every day during cleaning - we had to request it almost every day as it was rarely left automatically.Staff are in the main welcoming, helpful and friendly. Overall, a pleasant resort and great for kids/teens.
We stayed at the property from Oct 24-29 with 4 other families who stayed at the Atlantis between the different towers. Our family of 5 was at the reef in a studio Kitchenette suite. We booked the hotel and airfare separately so when we landed, we just took a taxi from outside the airport and didnt have any issues finding someone and negotiating a far ($55) for a van for 5 of us plus luggage. We asked the taxi to stop at Value Foods to pick up some groceries for the week. Grocery store was similar to your local grocery store with many items. Yes prices are up and down on certain items, but if your staying in a unit with a kitchen it definitely makes things easier. We grab our groceries and headed to hotel. Check in was smooth- its Low season in the bahamas so resort/hotel was not that busy at all. We checked in and called it a night. Most shops/restaurants closed at 10-11pm, but room service was 24/7. Our remaining stay consisted of the water park which was great, lines were not that long. Getting passes was very easy, you simply present your room card and get passes. you could keep the passes for the time of your trip. We ate at Olives ad Dunnes at the one and only and had a great time with good service. Bahamas overall is a decent vacation spot- as a country not too much culture or exploration is available. If you enjoy water sports then its great, but not much outside the resort other the port where the cruise ships port, but the area is full of over priced souveiners that you can get anywhere really. Atlantis as a resort and the Reef as a hotel was great, staff was friendly, never had any issues. The Fitness centre was great.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- 2 Restaurants
- 1 Bar
- 1 pool
- Golf nearby
- Coin operated laundromat
- Sundry Store
- Wireless internet (fee)
- Business centre (fee)
- Use of all restaurants and facilities at The Cove Atlantis and Atlantis. Exception is the adults only pool at The Cove.
- 1 king-size bed and 1 double sofabed
- 1 full bathroom
- Air conditioning
- Coffee maker
- Internet (fee)
- Iron and ironing board
- Kitchenette facilities including under counter refrigerator, 2 burner ceramic glass cooktop, under counter single drawer dishwasher, countertop microwave oven, sink, china, glassware, tableware, cookware, utensils.
- Max occupancy: 4
Resort Location Map
The Reef AtlantisNassau,Bahamas
- Hotel Contacts
- Extra Info
1 Casino Drive New Providence Island
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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