- What's Included
We booked three double rooms for only one night after 9 nights at another hotel. The first thing was that I noticed that there was 10% Service charge, I asked the receptionist what it covered, she told me free tea and coffee and cleaning of the room etc. I then asked to speak to the manager who eventually phoned me. she said the service charge was for cleaning the room, when I said that I did not want my room cleaned and did not want to pay the 10% service charge and surely i should pay at the end of my stay once I had received the service. She then changed her story and stated that the 10% Service charge ($36 per night) was fixed by the Unions "so we have no choice in it". My Barbadian friend informed me that this was a blatant lie. She was rude and totally dismissive of my complaints. I told her that AC did not work in one of the rooms, the lights were flickering in the second room, all she said was that should not have happened I will investigate. When we got to rooms after four flights of stairs as there was no lift in our wing of the hotel we found Wi fi was so slow that it took 20 minutes to send 25kb e mail. Our friends had the same Wi fi issue and were told it is the local infrastructure, yet across the road at Accra hotel there was no such problem. In the room there was a kettle and two cups, no tea or coffee or sugar at all. I asked receptionist she said that all these were available next to water station, which they failed to inform us. When I checked for tea bags, at 5:00 pm, there were TWO tea, no coffee *see photo). I asked about her supplying more tea / coffee, she said it will be done soon, at 11:00 pm there were only two tea bags! A service that was meant not to be used. The Television signal was so poor in room 424, that it reminded of the old TVs from the seventies, 30 inch screen too. I sat on the bed to read and when I rested my back against the head rest (the wall) the bed started to roll away from the wall and the pillows fell behind the bed. I plugged in my lap top into the sockets and found both sockets did not have proper cover plate, which is dangerous. Finally in the morning the toilet stopped flushing! POOR POOR POOR
There's a big variation according the reviews and I have to confirm that it is real and the experience is no good.I stayed at this hotel for 2 weeks and it's clear that the problem it is not with the structure, but with the personnel that works there. They are not interested in you or your needs at all. Any service is good (treats you as a guest) from the front desk or restaurants. Along the 2 weeks I had contact with several employees, and all of them treat you as they should.The rooms (at least which I've stayed) are good. You have to ask to clean it properly and don't change de sheets as any other place.Really is not OK, at allI'll never come back again
My friend and I stayed at the Blue Horizon Hotel which is a little gem of a smaller hotel right across the street from the gorgeous beach and turquoise colored ocean. I would highly recommend this hotel if you are looking for a smaller, quieter place to stay. The grounds are beautiful and the pool area is pristine. It's also very close to some excellent dining experiences, all within walking distance. The staff is courteous, friendly and went out of their way to help us with tours and suggestions of things to do in the area. They were all great.
Only a Continental breakfast, but the staff are all Christians, full of smiles and charming. The pool was clean, the gardens well maintained, our room was well equipped with a kitchen, iron and ironing board. A local daily newspaper was provided. and the sea was just across the road with a foot shower to wash off sand outside.. Actually the waves were a bit rough there but there is an alternative calm beach a mile towards Bridgetown.We would happily come back.
We stayed at this place in room 205. I am a regular tripadvisor reviewer and try to find something positive to write. The only bright spot in this stay is that it was only for one night. There checkin was prolonged. I had a mobile and paper confirmation from the site on which I reserved the room on. The price was confirmed @ $160 but the receptionist wanted to charge me $180. When I objected and showed her the price on the confirmation, she want to the back office and came back and said she would honor the confirmed price. The room was on the second floor which had an external corridor. The room was the last one. All the others had electronic key card entry but ours had a flimsy keyed door knob. The CDC lists this area as a Zika infested zone so we kept the place closed up. The biggest problem was THE AIR CONDITIONER DID NOT WORK. We were given a fan which moved the hot air around. The slider had no screen so could not be opened. There was no gasket around the door so daylight showed around it. Ana army of mosquitoes could march in. We sprayed ourselves with insect repellant and fortunately were not bitten. There was no safe as advertised. There was a coffee pot but no coffee, tea, lightener or sweetner. The best part of the stay was when we we checked out. If you have no other choice, my advice is to see the room before you check in.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 A la carte restaurant
- 1 bar
- 1 pool
- Meeting facilities
- Tour desk
- Business centre
- Coin operated laundromat
- WIFI available for USD$10 per day (subject to change)
- Corner store, room service
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- Clock radio
- In-room safe
- Iron and ironing board
- Voltage: 110v(Max. 3 adults, or 2 adults and 2 children)
- 1 king bed
- Kitchenette facilities including microwave, stove, refrigerator, utensils, pots and pans
- Max. 2 adults
- 1 queen-size bed and 1 queen-size sofabed
- Kitchenette facilities including microwave, stove, refrigerator, utensils, pots and pans, and kettle
- Separate living area
- Max. 4 adults, or 2 adults and 2 children
Honeymoon Bonus - Receive a complimentary bottle of champagne. Marriage certificate dated within the last 3 months is required upon check-in.
Resort Location Map
- Hotel Contacts
- Extra Info
Rockley Beach 1 Barbados
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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