Crystal Cove by Elegant Hotels
- What's Included
- All Inclusive Features
We love this hotel, and we agree with most reviews that they treat you like family, they looked after me as there is some foods that I can't eat, and I just had to tell them what I would like and they did it for our evening meal. We had room 226 and it was lovely, we are going again next year to celebrate our our 50th wedding anniversary. We like this hotel so much that we have decided to go every year for our summer holiday.
Definitely mixed. Delivery falls short of expectations. Many good things – which is why we returned – such as friendly, positive staff, smaller community feel, plenty of sun loungers, ice lollies, drinks taking round to you at the beach, choice of restaurants, good cocktails, wonderful surprise special champagne in Barbadian colours for Independence Day (30 Nov). However, apart from the dining staff, things are very slow. The staff need to be actively encouraged to deliver and often this meant asking for things three or four times, whether it be milk to the room, pool towels or searching lost property. Although we are repeat visitors, and we advised them that we would be celebrating our 30th Wedding anniversary and we paid for a mid range room, we were put in the grottiest possible room in our price bracket that was one, of two, that gazed through a chain link fence to the ocean. We had the bonus of a leak around the seal of the toilet, which on tiled floors was almost lethal. The next day we asked to move, to the identical, and still very tired (but actually worse bathroom, although it didn’t leak), room three floors higher. Good job we did as that night the original room flooded. Nobody made any mention of our special occasion even though it was highlighted in the booking form and the reception staff asked us if there was anything special. And that’s the real point, the staff are superficially helpful, but just don’t deliver. I lost, my expensive headphones and had quite a battle with the aggressive Police when I reported the loss – not I am not saying it was anything other than a loss, - but I last saw it in my hotel room and it may have fallen when we changed rooms. We went onto St Lucia, and boy what a difference, it was so much better and made us realise that Crystal Cove is way too pricey for the quality it offers. Sorry Crystal Cove, we won’t be returning.
My wife and I stay at the CC between the 7th and 15th November 2016. We will go back!! The hotel staff were excellent, nothing was too much trouble, always welcoming and always wiling to help. We also had an instance where staff honesty was tested and they passed with flying colours! Food was excellent, facilities the same and the location was perfect, northwest of Bridgetown. Thank you CC for making our short stay memorable.
All inclusive hotel with a great seaside location. Two restaurants and two bars. Free water sports and plentiful loungers on quiet beach. Drinks service on the beach. Staff very friendly and competent with a team ethic. Unexpected but pleasant fuss over my birthday.Beautiful well-maintained gardens. Live bands every night. Cocktails unlimited - Dolores was a great bartender. Mike & Beata
This was our second visit to Crystal Cove in 4 months. It is without doubt the friendliest hotel we have ever stayed in. The staff treated us like returning family. Nothing was too much trouble, they even changed the beer in the fridge because I prefer Bank's to Carib. From the moment we arrived till we left, eyes tear filled, anything and everything they could do to make our stay special was done. they made our 21st anniversary really, really special; Devon the pool man making a mosaic of stones wishing us happy anniversary in the pool outside reception, our specially decorated lunch table, we had reservations at 'The Cliff' for dinner, and the specially decorated plate delivered to our room in the evening. Thank you Sophia and all of your staff for a magical stay. See you all again in June next year.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner, afternoon tea daily
- Domestic and select international drinks (with the exception of bottled mineral water, fine wine and champagne)
- Exotic Caribbean Cocktail on arrival
- Complimentary motorized water sports (including water skiing, banana boat rides, hobie cats and snorkeling) except jet-ski
- Complimentary water taxi between west coast Elegant Hotels properties (Daytime service only- excluding Turtle Beach)
- Complimentary use of fitness center and tennis courts
- Kids Club - for kids ages 3-12 years of age
- Taste of Elegance dine around program
- Beach Ambassador Service
- Stay at 1, Play at 4 - full dining privileges at Turtle Beach (no additional cost)
- Bottled water in room on arrival
- Beach towels in room Business center and WiFi
- 88 Rooms
- 2 Restaurants
- 2 Bars
- 3 Pools
- Tennis courts
- Gift shop
- Business centre
- Common Area Wireless Access
- Parking On Site
- Wheelchair access to common/public areas
- Laundry Service
- Concierge service
- 2 twin beds or 1 king-size bed
- Private balcony or patio
- 1 full bathroom with bath and shower
- Air conditioning
- Clock radio
- Mini Fridge (not stocked)
- In-room safe
- Internet access
- Maximum occupancy of 2 adults
- 1 King or 2 Twin Beds, separate sitting area with a sofa bed
- Maximum occupancy of 4
Resort Location Map
Crystal Cove by Elegant HotelsBridgetown,Barbados
- Hotel Contacts
- Extra Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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