Turtle Beach Resort
- What's Included
- All Inclusive Features
Firstly I would like to stipulate that I feel people from the UK will appreciate this review more so then our American friends, as they seem to expect differing ideas of holiday standards and treatment of local staff!This is our 4th visit to Barbados staying at different hotels each time. As the title suggests the people at this resort were found to be friendly, professional, helpful and fun.The rooms are dated but it fits with the Bajan charm and to be honest on holiday all you really do is sleep in them anyway?They were cleaned to a high standard and the filled fridge was a welcome addition.I note some people mentioning web and wifi access? I go on holiday to get away from emails etc!That said my kids had no issues with coverage in the hotel or on the beach.The food in the buffet area was always plentiful and hot, the two restaurants we found very good.The beach staff are just fantastic nothing is to much, oh and don't think about moving a beach chair they won't allow it as they have to do this for you! 😂 I can't see how people could return here to the same hotel as we found after 10 days in to a two week break we had exhausted everything, but each to there own.Good time? Yes. Would I recommend? Without hesitation.One negative was the pool cleanliness and the large volume of guests with ear infections including our son. This said the hotel did call us each day to see how he was and offered room service which was again a nice gesture.Special mention to Michael Pilgrim the hotel photographer who carried out a professional well managed set of photos for our vows renewal. Very competitive price too, which is alway nice.
This was not at all what we were expecting from our holiday in Barbados!I agree totally with the last review ( By far the worst),I too have stayed in places all over the world and this was by far the worst,such a let down.On check in the rooms were not quite ready,although they should have been it was well after 3. My family of four (2 teenage girls) had booked the 2 rooms family connected suites,ocean view.When they did finally open 1 of our rooms 223,I was instantly disheartened,I had been lead to believe these rooms had been refurbished,after voicing my concerns to reception,she said they had 10 years ago! After another trip to reception and 2 phone calls they finally opened our 2nd room,and unlocked the connecting door. This service was really not good enough after such a long flight!There are so many conflicting reviews about this hotel,perhaps it is down to taste?Staff we felt were mostly rude,especially in the ice cream parlour/coffee shop,almost made me not want to enter,they made you feel like you were putting them out. Also in the waterfront restaurant,I found the waiting staff to be extremely unfriendly.Food was really not good,possibly the worst buffet food I have seen. We opted for the 2 ala carte restaurants most nights,which were slightly better,the Italian being the best.The pools were dirty,so many of the children got ear infections whilst we were there,the local doctor had even run out of medicine due to turtle beach residents requiring so much! Sun loungers were filthy. Sometimes it's just these little things that can make a difference.Beach and sea were lovely,with the biggest waves,I even lost my lovely ray bans,when 1 took me down. So please don't wear your lovely sunglasses in the sea,unless you are prepared to lose them. I heard of 2 others that also this happened too.We hired a car for a day,which was probably the highlight of out trip (just to get out of the hotel). We visited the east coast of the island to view the surfers,then visited Harrison's Cave,both worth doing. We also stopped for lunch at crystal cove,after collecting our day pass from reception. I have to say what a difference,Crystal Cove was definitely more my cup of tea. Reception staff pleasant,restaurant staff more so,the whole ambiance of the place felt so much nicer. And the ala carte lunch was delicious. Before leaving we had a coffee in their onsite coffe shop,and they too were very welcoming. Such a shame I didn't spend my 2 week holiday there.I could go on about my review of turtle beach about how sad and disappointed we were,but I think I've said enough. But just to make it clear we were not the only ones that were shocked by this hotel,we spoke to many others.So my advice would be please don't book,and if you have already done so,see if you can change.We booked with virgin holidays at their recommendation,so I have already emailed them to let them know how upset I feel.
By far the worst hotel I have been to. I travel all over and never seen such bad service and food . When asked to fix the internet the first and second night , they keep telling me "yea yea yea we will call our service provider". Of course nothing was done. Never seen a lazier staff. To top it off the food is horrible . Even though it was all inclusive, we either ate ice cream or went off resort to eat . Liquid diet is next choice .
Just back from a fabulous family holiday at the premium all inclusive Turtle Beach in Barbados. From the rum punch welcome with the fabulous reception staff to our departure where Captain Sam and his water sports team hugged us and said goodbye and the friendliness shown by the concierges it was an absolute treat and we would recommend it highly! The rooms were top class as was the cleaning service. The food was excellent, lots of choice, and with ice creams, snacks, tea, various coffees and loads of other drinks available throughout the day this was a real value for money break and we would have no hesitation in returning. Fabulous service from all staff throughout. The evening music acts were fabulous and had us singing along. There was a beach service so you didn't even have to move form your deck chair (thank you, Maradona!). We have come back with lots of happy memories and totally relaxed from this Caribbean treat. 10 out of 10, Turtle Beach!
I could not fault this hotel every aspect 20 out of ten would love to return thankyou for making our holiday so scecial . Just amazing from start to finish rooms -food -staff- beach access - ice scream palour - entertainment - cakes yum yum
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine, 7am-12 midnight)
- Hobie Cats
- Boogie Boards
- Exercise classes (Aerobics, Cardiovascular workout)
- Daily activities
- Evening entertainment
- 166 rooms in one 4-storey building
- 4 la carte restaurants (International, Italian, Health food, reservations required, dress code)
- 3 bars including Beach bar, Grill bar
- Evening entertainment
- 2 outdoor pools
- 18-hole golf course (20 minutes away)
- Meeting facilities (fee)
- 2 lit tennis courts
- Fitness facilities
- Exercise classes
- Scuba diving nearby (fee)
- A range of watersports available
- Internet/WiFi (fee)
- Ceiling fan
- Living area
- Sofa bed
- Cable/Satellite TV
- iPod docking station
- In-room safe
- Balcony or Patio
- Full Bathroom
- Tea and coffee
- Mini-fridge (not stocked)
- Max occ 4 up to 3 adults
For the Kids - Kids 3 to 12 enjoy supervised activities daily at the Kids' club. Babysitting service (fee), Playground and Kids' section of main pool.
Golf & Wedding Packages - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Turtle Beach ResortBridgetown,Barbados
- Hotel Contacts
- Extra Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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