Hilton Brussels City
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The staff recognize HHONNORS members. They also keep track of my preferences. Most of the rooms I stayed at are very nice.. bathrooms are all renewed and clean. Location is very convenient. Breakfast is very Good. I always like to stay at this hotel when in Brussels
Drove all the way from the Uk. Food ok but room dirty. Check in slow and bill wrong. Had to request the bedding changed after check in as it was dirty. Plus side was the food. Expensive but tasty. Try the Rabbit
As a previous reviewer said, you are not recognized as a HHonors member at this hotel. Reception need more training in basic manners and empathy. They claim to not receive emails sent with requests before you arrive but as soon as you send them a complaint after you leave, they are quick to respond!!The rooms are old and both the rooms and the bathrooms are poorly designed. The cleaning staff do a terrible job and our room was only vacuumed once. The beds are uncomfortable. We asked for more coffee to be left in our room which was ignored. The air con didn't work. There is no safe in the room. The bathroom light was an automatic sensor light and switched on each time we rolled over in bed!We stayed for 3 nights. We unfortunately prepaid otherwise we would have changed hotels. Will definitely not stay here again.
The big plus about the hotel was that it was working distance to the metro and tram shop as well as the shopping centre. There are lots of options for restaurants around the hotel.Staff were nice but no porter, bit difficult when you have more than a bag. The room had all the required amenities, which is a plus. The bathroom was very small though. Each time I washed my hands, by back rubbed the clean towels. Otherwise the room itself is a good size. Breakfast was good and staff friendly.
Because the service, attitude, and welcome, this is my favorite hotel in Europe. In addition it should be noted the excellent location. Near the main train station and shopping. All unnecessary extra word
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 283 Rooms
- Fitness Centre (fully equipped)
- Laundry services
- Business centre
- WiFi Internet access available
- Currency Exchange
- Car rental service
- Wheelchair access to common/public areas
- 1 or 2 double beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
- Iron and ironing board
- Wireless internet (fee)
- Maximum 2 people per room
Resort Location Map
Hilton Brussels CityBrussels,Belgium
- Hotel Contacts
- Extra Info
Place Charles Rogier 20 Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210 Belgium
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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