- What's Included
Gorgeous, amazing, cozy, perfect, fascinating!!! I would go back to Brussels a dozen times just to stay at this hotel! I've been to many luxury hotels in my life and this one is in my top 5 and that's saying a lot! The room service and breakfast was delicious! I loved the classic Art Deco architecture and one could feel the immense history of this 12 year old hotel.
Having got bored of the business type hotel Brussels offers in abundance I thought I'd try something different. The hotel itself is late 19th Century, with swish staircases, mechanical lift (that doesn't go the ground floor) and on first inspection the lobby area gives an air of days gone by. So far so good.On arrival the concierge was helpful, as they were throughout my stay and staff were always polite and helpful. Most had a good English skills - certainly better than my French.My room was reasonably large, but my double was in fact two singles pushed together. Everything worked, but the room had an abience of "seen better days" and the décor, whilst period, was in need of a spruce.Wifi, temperamental, unless you want to pay for hi-speed.My real killer was breakfast. At €28 person per day, I'd expect something a bit special. Maybe an egg chef. Or a range of fruits. Or a variety continental sausage and cheese. But no. None of these. Really poor.Others have mentioned the on-going roadworks. Yeah, it makes getting into and out of the place difficult during the day, but even without the complimentary ear plugs I didn't hear anything a night.Would I stay again? I think not. It was an experience, but there are better hotels scattered across the city.
it was memorable four days we stayed at this hotel as a group . The reception staff took time to give us the room keys..The hotel is a nice historical building ,but well maintained. To use the toilets in the lobby area you use a code to open the door . you also have to climb down the stairs to reach there. This is no problem to normal person. As for the disabled ,it is a must to go to the first floor since there is no facility for them at the lobby area ,although it can be done (I think) . The service & the staff were excellent esp. Emanuel at the reception .My room was Spacious & not noisy .Great
We arrived by taxi, had to walk 75 metres through roadworks dragging our luggage.no one stationed there to assist guests.When we finally arrived at the front door the porters were very unhelpful and rather lazy.I complained to the concierge as to why a porter wasn't stationed at the other end of the very dirty roadworks.He said "i only work here,i don't make the rules'The receptionist and others all appeared rather "sheepish" about showing us to our room.so should they have been !!!We had paid well in advance for a junior suite in the "best" section of the hotel.We were taken to a "room" which must have been the worst in the place. It smelled as if it hadn't been lived in for a long time.It immediately overlooked the roadworks which resembled and sounded like a bomb site.We refused to accept this "room" and were shown to a junior suite which only just qualified as such.at least it was clean and large enoughThe corridors were dirty, chipped and missing skirting boards,the carpets were dirty , although the horrendous roadworks immediately outside the hotel didn't help that cause.The beds were clean.,The whole building gave the feeling it was about to be renovated or demolished and these were the last days !I wrote a letter to the manager informing him or her that their attempt to pass off a terrible room in place of a junior suite (which we had paid top price for ) amounted to a serious offence where i come from.The manager never had the courtesy to reply or contact me - neither did anyone else.I will say that from the lodgement of my complaint the service and attention improved astoundingly.The hotel advertises 3 restaurants.the 5 star one has been closed for 3 years, the indian restaurant has been closed for nearly as long and serves now only as the breakfast room.The breakfast was very good .We dined at the "only" restaurant which is the brassierie opening onto the street. Food was good and service excellent, certainly more than one could say about the rest of the hotel.
A Brussels institution, hotel Metropole welcomes you like a palace with professional and courteous staff.Centrally located on place de Brouckère, the Metropole hotel, is testimony to what a great hotel could be.For those who dig early twentieth century decor, stucco and castle-like high ceiling, you're in a for treat... that stops at the exit of the elevator.Inside, the room is decorated like your grandparents' and could definitively use a remodeling session.For 200 to 300€ a night you get a nice bathroom and a comfortable bed, that comes with the following view or absence thereof. A steep price for the money, don't you think?If you're into more modern comfort, Belgium's capital, without a doubt, has better options to choose from.On top of everything else, the city of Brussels is undergoing major construction in it's Central district, I've at the very door of the hotel.The caring staff thus welcomes you with a free pair of gum earplugs and a note on your pillow to apologize for the noise.Your choice...
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 305 Rooms
- Fitness centre
- Luxury boutique
- Free Wi-Fi
- 24-hour reception
- Room service
- Currency Exchange
- Concierge service
- Laundry Service
- Meeting facilities
- Satellite TV with pay-per-view content
- Work desk
- En-suite bathrooms feature a bathtub with integrated shower
- Wireless Internet Access
Resort Location Map
- Hotel Contacts
- Extra Info
Place de Brouckere 31, Brussels 1000 Belgium
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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